Our showroom is staffed with flooring professionals who will help you choose the perfect floor that fits your lifestyle and budget. It’s our pleasure to advise you of the benefits and features of our products. Why? We want you to be happy with your purchase for years to come.
We know you’ll like the Abbey Carpet & Floor concept. We are locally owned and operated by San Jose native Steve Delamore. Through Abbey, our showroom has local flavor with national buying power. Visit us on Meridian Avenue today to see the difference we always make with our extremely friendly staff and superior customer service.
Description of Work: Removed remains of original carpet after a water damage event. Intalled hardwood flooring to replace the carpet. They were flexible, prompt responding to questions and installed on the promised schedule even though their lead installer had a family medical emergency. 6 stars on a 5 star scale. | |A visit to their store is a must for anybody considering new flooring. You'll find Steve and his crew knowedgable, helpful and friendly. Nifty restored automotive theme collectables worth seeing if you aren't even looking for flooring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,400
David D.
05/2013
2.0
carpet installation
+ -1 more
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Description of Work: Blosson Valley Interiors installed carpet in my home. It was installed on time. However, there are seams showing. I asked the owner/manager to come and look at the work and he told me that the work was as good as they can do. He also stated the seams would probably look better after vacuuming a few times. He also said if they tried to fix the job it probably would look worse. It looks as though they sent out what I call the junior varsity instead of the varsity to install the carpet. The seams are getting worse and the big problem is everybody who comes to our house says " whoa, who did your carpeting? It is a very poor installation and so I am happy to tell them.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
$7,000
Response from Abbey Carpet & Hardwood San Jose
After receiving a call from the customer and went down to inspect the carpet install right away. The one seam he is referring to looks great, so good in fact that I had a hard time seeing it at all. I was told that you can only see it in certain light at a certain time of the day.Our policy here at Abbey is to never tell customers that seams in carpet will be invisible and we will continue with that policy, it's the truth. Seems odd to me that he would complain almost a YEAR later ? We stand behind our work 100%.
LES T.
07/2007
5.0
carpet installation
+ -1 more
The carpet I ordered was two days late arriving at the warehouse, so we had to reschedule the installation appointment. They called me and explained the situation in advance though, so it was fine with me.
Description of Work: I purchased 400 square feet of a plush style carpet from them. They also removed the old carpet from my house and installed the new carpet that I purchased. I did get a half inch pad to go underneath as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$830
KIMBERLY W.
02/2007
5.0
carpet installation
+ -1 more
I had just bought my new home and was a little tight for time as wanted the carpets replaced before I moved in. I had seen their commercial on the TV and decided to take a look. I was greeted by Pete, a salesmen their. Peter answered my questions regarding quality and costs. He came out to my home the very next day and gave me a free estimate. I decided to go with them. In less then 2 weeks I had the most beautiful new carpet and was living in my new home on schedule. I was very impressed with how professional everyone at Abbey was. I will be more then happy to refer all of my friends and family to them.
Description of Work: I had new carpeting installed through out my new home, 1800 square feet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
TRINH P.
10/2006
5.0
carpet installation
+ -1 more
The installation for our whole house took one day. The installers were great and professional. There was a minor problem with the installation which they came out and fixed immediately. Their prices were competitive.
Description of Work: Removed old carpet and installed new carpet throughout house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
DINESH D.
10/2006
3.0
carpet installation
+ -1 more
The installer was somewhat late in arriving, but appeared to do good work. The finished work was satisfactory. However, after the installer left, I noticed that the refrigerator was probably not quite level. The items on top of it rattled (almost fell off) every time I closed the refrigerator door. Unfortunately, the owner of the company, Steve, seems very reluctant to solve the problem. As of this writing, my calls are not being returned and the problem persists.
Description of Work: The company removed the existing linoleum flooring and installed vinyl tile flooring in kitchen and laundry room. They had to move the refrigerator in the kitchen and the washer and the dryer in the laundry room. There was a separate charge for moving these items.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
1.0
punctuality
3.0
$2,000
Response from Abbey Carpet & Hardwood San Jose
THE MEMBER WAS CONTACTED RIGHT AWAY AND AN APPOINTMENT WAS SET UP. I WAS ON TIME TO ADDRESS HIS CONCERN REGARDING HIS REFRIGERATOR. IT TURNS OUT HIS METAL COLANDER ROCKED ON TOP ON HIS METAL REFRIGERATOR, NOT EXACTLY A FLOOR COVERING PROBLEM. WE PLACED A SMALL TOWEL UNDER IT AND IT DIDN'T ROCK ANY MORE. I ASKED HIM IF HE WAS HAPPY WITH THE FLOOR COVERING HE CHOSE AND THE INSTALLATION, HE SAID "YES". I INSPECTED THE NEW FLOORING AND FOUND NO ISSUES. THE MEMBERS COMMENT ON MY UNWILLINGNESS TO RESPOND WAS AN UNTRUE STATEMENT.
LILA B.
06/2005
5.0
carpet installation
+ -1 more
COMPANY HAS BIG SHOW ROOM WITH LOTS OF PRODUCT. COURTEOUS CLERKS AND EXCELLENT INSTALLERS.
Description of Work: REPLACE CARPET AND PAD IN LIVING ROOM.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Sales and Installation,
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Finished Carpentry and Woodworking
FAQ
Abbey Carpet & Hardwood San Jose is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 10:00 AM - 5:00 PM
Abbey Carpet & Hardwood San Jose accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Abbey Carpet & Hardwood San Jose offers free project estimates.
Yes, Abbey Carpet & Hardwood San Jose offers eco-friendly accreditations.
Yes, Abbey Carpet & Hardwood San Jose offers a 5% senior discount.
No, Abbey Carpet & Hardwood San Jose does not offer emergency services.
No, Abbey Carpet & Hardwood San Jose does not offer warranties.
Abbey Carpet & Hardwood San Jose offers the following services: Flooring- Sales, Installation & Repair. Carpet- Sales, Installation & Repair.