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The Pool Guys Remodeling & Repair

Pool and Spa Service, Plaster, Ceramic Tile,

About us

From day one to our promised scheduled last day you’ll have quality craftsmen on your job. Daily supervision by an owner or our assistant to ensure your project is not only keeping up with The Pool Guy’s standards, but more importantly yours. Whether you’re at work or at home, you will have the confidence in knowing your project is progressing smoothly, beautifully, being done as promised and stress free. We run the job so you can carry on with your daily life. We pride ourselves on making your backyard project quick, fun and an enjoyable process. We enjoy what we do – Make backyards pretty and people happy! We don’t consider the project a success unless we have both.

Business highlights

29 years of trusted experience

Services we offer

Complete swimming pool remodeling including: Plaster, Pebble & Quartz surfaces. Tile, Mosaics, Coping & Masonry work. Baja benches & Loveseats Plumbing & Electrical. Installation of Heaters, Pumps, Filters, Salt Systems, Automated systems.

Services we don't offer

Not Offered -Pool Building Not Offered -Weekly pool service Not Offered - Real estate inspections or bids for homes in escrow Not Offered -Repair of a heater Not Offered -Service related repairs - (timers, motors, light bulbs, mastic replacement) Not Offered -Vinyl liners Not Offered -Fiberglass work Not Offered -Above ground pool repair or installation Not Offered -Hot tub or hot tub equipment repair (Cal-spa/Jacuzzi type) Not Offered - Pergolas, patio covers, outdoor kitchens or fireplaces

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

5.0144 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
0%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 126-144 of 144 reviews

Linda G.
11/2016
5.0
pool cleaners
  + -1 more
The job was done as promised
Description of Work: Repair of area between pool and deck

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Pool Guys Remodeling & Repair
We are happy you were pleased with our work. Thank you for taking the time to leave a review! Sincerely, Tim and April

Page E.
06/2016
5.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Pool Guys Remodeling & Repair
Thank you for thanking the time to review our work. We appreciate it! Sincerely, Tim and April

Sandi T.
04/2016
5.0
pool cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

John C.
03/2016
5.0
pool cleaners
  + -1 more
unknown
Rating CategoryRating out of 5

Delfina P.
12/2015
5.0
ceramic tile, lighting, pool cleaners
  + 1 more
unknown
Description of Work: They re did the pool with pebble, new tile and pavers around the pool. We also put in led lighting and an auto fill sustem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

Kathleen K.
11/2015
5.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Response from The Pool Guys Remodeling & Repair
Thank you for sharing your experience with our company! Sincerely, Tim and April

Garry P.
09/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: We had them install a railing on the steps into our pool. It was needed for pool therapy for a family member. It was urgent as we needed to start therapy ASAP. The Pool Guys fit us in to their busy schedule as soon as they could. We appreciated their concern and will use them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from The Pool Guys Remodeling & Repair
We are so glad that the rail has been put to good use and we were able to help. Looking forward to the next project!

Don W.
06/2015
1.0
pool cleaners
  + -1 more
unknown
Description of Work: They never called me back.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Gary S.
05/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: They are in the process of refinishing our pool. We will have new lighting. tile and plaster. They are on time and hard workers. If we have a question they are always available. Can not have used a better company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Pool Guys Remodeling & Repair
What a wonderful thing to say. Thank you for the kind words! We enjoyed working with you. Sincerely, Tim and April

Steve B.
04/2015
5.0
ceramic tile, decks, plastering, pool cleaners
  + 2 more
unknown
Description of Work: Re plaster pool, repair and clean tile, repair & clean deck grout and serviced equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from The Pool Guys Remodeling & Repair
Thank you for the positive review. We are glad you were pleased! Sincerely, Tim and April

Keith K.
03/2015
5.0
ceramic tile, lighting, plastering, pool cleaners
  + 2 more
unknown
Description of Work: Acid wash pool, replaced mastic, new LCD pool light, cleaned coping and tile. Work went really well and April was excellent at communicating with me on a regular basis. She was also the only bidder that didn't immediately recommend re-plastering my pool. She suggested acid wash and sanding and the results bought me another few years of pool enjoyment without the high cost of re-plastering.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from The Pool Guys Remodeling & Repair
Thank you for the kind words Mr. [Member Name Removed]! You guys have been great to work with both times. Thank you for your continued trust in our company!! Sincerely, Tim and April

Ada O.
02/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: We had our jaccuzi re-surfaced. From start to finish - a very positive experience. April was extremely responsive and genuine. She was hands on -supervised every step of the process and communicated with me regularly to keep me informed of the progress. The Pool Guys was my best find via Angie's List!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from The Pool Guys Remodeling & Repair
What a kind thing to say! Thank you very much for the kind words. We are glad you are happy!

steven m B.
10/2014
5.0
ceramic tile, pool cleaners
  + 0 more
unknown
Description of Work: acid wash, pool tile cleaning. Fantastic job, completly satisfied

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from The Pool Guys Remodeling & Repair
Thank you Mr. [Member Name Removed]!! Sincerely, Tim and April

Rebecca R.
09/2014
5.0
ceramic tile, remodeling, plastering, pool cleaners
  + 2 more
unknown
Description of Work: The Pool Guys repaired our 23 year-old pool and built-in barbecue quickly and efficiently in the exact time frame given at the start of the project. April provided guidance as to appropriate tile colors and helped us choose a semi-custom Stonescapes mix utilizing Midnight Blue plaster and Tahoe Blue mini pebbles. Now, one month later, we are thrilled with our decision to hire Tim and April to do the job. We would not hesitate to recommend the Pool Guys for your remodel or repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Response from The Pool Guys Remodeling & Repair
Hi guys! Thank you for the lovely review. We have enjoyed working with you so much both times. Thank you for your continued trust in our company. Sorry for the long overdue response. Sincerely, Tim and April

Robert V.
07/2014
5.0
pool cleaners
  + -1 more
It was excellent work.
Description of Work: We had them come do work on our pool.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from The Pool Guys Remodeling & Repair
Thank you Mr. [Member Name Removed]!!! Sincerely, Tim and April

James R.
06/2014
5.0
pool cleaners
  + -1 more
Fine
Description of Work: re-surfaced pool

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from The Pool Guys Remodeling & Repair
Thank you!!! Sincerely, Tim and April

Barbara O.
04/2013
5.0
pool cleaners
  + -1 more
See above.
Description of Work: Our 40 something year old pool was in sad shape--cracks and a major piping leak. The Pool Guys did a complete remodel. Replastering, new tiles and coping, leak detection and repair, pool light replacement. They also did an extensive concrete pour and addressed a drainage problem in our yard. What a pleasure it is to look outside now and see a beautiful pool instead of what was once an eyesore. We have had a lot of construction done to our home over the years, and Tim and April--The Pool Guys--were among the best contractors we have ever dealt with. Aside from the fact that they are genuinely nice people, their operation is flawless. Their crew is always on task, and either April or Tim is onsite each day to oversee the work being done. As April said, "We'll babysit the job so that you won't have to"'. It is without reservation that we recommend The Pool Guys. Their work ethic, their honesty, their responsiveness, their quality crew who clean up the work area at the end of each day--you can't get better than this. When all the work was done, we felt like we were saying good-bye to friends. April said not to worry. They'd be around if ever we had any concerns. All we'd have to do would be to call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Response from The Pool Guys Remodeling & Repair
Thank you so much for the kind words. We loved working with you.....Both times!!! Sincerely, Tim and April

Dennis I.
09/2012
5.0
pool cleaners
  + -1 more
Very good.
Description of Work: Change to SMT water pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,550

Response from The Pool Guys Remodeling & Repair
Thank you Mr. [Member Name Removed]!!! Sincerely, Tim and April

Cami E.
04/2012
5.0
pool cleaners
  + -1 more
Fantastic!
Description of Work: Thank you Angies List for directing us to The Pools Guys!! - Tim and April were terrific in maintaining constant contact with us during our scheduling of fare quotes, questions and confirming our pool work order. They rebuilt our skimmer relay, replaced piping and resealed our pool area outside of the rip around the pool coping blocks. They were on time - reconfirmed their arrivals in advance and made sure that we received all their messages. We were pleased with their reasonable cost proposal and the pool repairs were completed on time and as contracted. They were professional in every aspect and exceeded our expectations in providing outstanding communication and customer service throughout the entire process to completion. We will call them again when we are ready to re-tile and replaster our pool. I took their business cards to work to pass out as I will highly recommend them over and over. Blessings to the Pool Guys Team of expert pool repair and remodeling :)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,724

Response from The Pool Guys Remodeling & Repair
Thank you for the fantastic review! We enjoyed working with you! Sincerely, Tim and April

Contact information

515 W Allen Ave Suite 11, San Dimas, CA 91773

http://POOLGUYSREMODELING.COM

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:30 PM
Tuesday:
9:00 AM - 4:30 PM
Wednesday:
9:00 AM - 4:30 PM
Thursday:
9:00 AM - 4:30 PM
Friday:
9:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
798564
Trade License Locale
California
Trade License Authority
California: Contractors
Trade License Expiration
11/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pool and Spa Service,
Plaster,
Ceramic Tile,
Lighting,
General Remodeling,
Pool Sales Construction and Installation,
Electrical

FAQ

The Pool Guys Remodeling & Repair is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 4:30 PM

Tuesday: 9:00 AM - 4:30 PM

Wednesday: 9:00 AM - 4:30 PM

Thursday: 9:00 AM - 4:30 PM

Friday: 9:00 AM - 4:30 PM

Saturday: Closed

The Pool Guys Remodeling & Repair accepts the following forms of payment: Check
Yes, The Pool Guys Remodeling & Repair offers free project estimates.
No, The Pool Guys Remodeling & Repair does not offer eco-friendly accreditations.
No, The Pool Guys Remodeling & Repair does not offer a senior discount.
No, The Pool Guys Remodeling & Repair does not offer emergency services.
Yes, The Pool Guys Remodeling & Repair offers warranties.
The Pool Guys Remodeling & Repair offers the following services: Complete swimming pool remodeling including: Plaster, Pebble & Quartz surfaces. Tile, Mosaics, Coping & Masonry work. Baja benches & Loveseats Plumbing & Electrical. Installation of Heaters, Pumps, Filters, Salt Systems, Automated systems.
Not Offered -Pool Building Not Offered -Weekly pool service Not Offered - Real estate inspections or bids for homes in escrow Not Offered -Repair of a heater Not Offered -Service related repairs - (timers, motors, light bulbs, mastic replacement) Not Offered -Vinyl liners Not Offered -Fiberglass work Not Offered -Above ground pool repair or installation Not Offered -Hot tub or hot tub equipment repair (Cal-spa/Jacuzzi type) Not Offered - Pergolas, patio covers, outdoor kitchens or fireplaces

Contact information

515 W Allen Ave Suite 11, San Dimas, CA 91773

http://POOLGUYSREMODELING.COM

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:30 PM
Tuesday:
9:00 AM - 4:30 PM
Wednesday:
9:00 AM - 4:30 PM
Thursday:
9:00 AM - 4:30 PM
Friday:
9:00 AM - 4:30 PM
Saturday:
Closed