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NORTH PARK RUG & CARPET CO

Carpet Sales and Installation, Flooring Sales and Installation, Radon Detection & Reduction

About us

LICENSE NUMBER: 422743.

Business highlights

75 years of trusted experience

Services we offer

CARPETS, REMINANTS, VINYL FLOORING, AND AREA RUGS IN A WIDE VARIETY OF BRANDS IN SELECTIVE STYLES, PATTERNS AND COLORS.


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.054 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
0%
3
0%
2
0%
1
4%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 54 reviews

Ellen Mae L.
12/2015
5.0
carpet installation
  + -1 more
unknown
Description of Work: A+ service all around. Steve was the absolute highlight of my day, the best customer service after visiting a few other places that only frustrated me. Breath of fresh air.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julia C.
10/2010
5.0
flooring contractor
  + -1 more
I think they were great. I wish I could buy more carpet from them. I would go back to them.
Description of Work: I used North Park Rug & Carpet Co a month ago. They sold me a piece of carpet that I had installed by my carpenter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Sara E.
09/2010
5.0
carpet installation
  + -1 more
We bought a beautiful and unique area rug. Almost 2 years later, it's still in perfect condition (even with a 3 yr old). We also had berber carpet installed in our guestroom. The installers were total professionals, helpful and worked quickly and efficiently. They ran into a conflict when SDGand E randomly showed up to "move my power lines" and wanted to turn off the power while the installers were using it. They worked even quicker to finish the job and could not have been more congenial.
Description of Work: Purchased an area rug & purchased berber carpet & hired them to install it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Raven L.
09/2010
5.0
carpet installation, flooring contractor
  + 0 more
Awesome Mom and Pop carpet store. One of the owners (woman) allowed me to take home samples and gave advice about the most stain resistant carpet. Informative, responsive and flexible enough to allow me to pay in 2 payments about a week apart. Installers were polite and punctual (early actually). Overall a great experience!
Description of Work: Carpet for about 300 square feet in my condo. Crew had to move out my furniture, take out old carpet and place the new stuff.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

GORDON S.
08/2010
5.0
carpet installation, flooring contractor
  + 0 more
We went to NPRand C based upon their ratings in Angie's List and our previous unimpressive visit to a large local flooring chain. Kim Stevenson helped us and skillfully chose several carpets that might meet our needs. We took several samples home for evaluation in the actual room, and one of them proved to be ideal. Fortunately it was at a price within our budget! We had several more telephone conversations with Ms. Stevenson, during which we scheduled Mike Stevenson to come out and measure the room. Upon inspecting it he said that it had numerous required cuts in the carpeting to fit odd nooks and crannies, and that the installation costs would be slightly higher because of the extra work. He was also concerned that the carpet was to be installed over an old concrete slab floor, and did not know whether the nails in the "tack strip" underlayment would penetrate the concrete. He scheduled one of his installers to stop by and to test the floor. Fortunately the installer successfully drove the tack strip nails into the concrete, and we were ready for install. We were able to schedule the exact installation day we needed. Two staff installers arrived, removed the old, junk carpeting on the floor, nailed in the tack strips, and then set the padding in place. After this was complete they started installing two twelve foot rolls of carpeting, making the necessary cuts and tucks at the floor-wall junctions. They also bonded two seams where the edges of two rolls and also a small filler strip joined. The seams were very well made and are difficult to find unless you know where to look. The installers were quiet and very respectful, even though it was a long work day for them. They were also very good at cleaning up the installation debris and leaving the house in good order. We are delighted both with the quality of the new carpeting and the "look" of the renovated room, and with the quality of the service provided by Kim and Mike Stevenson and their staff. When we are ready to carpet the next room to be done, we'll be going directly to North Park and their store!
Description of Work: Provide and install new pad and wall-to-wall carpet for a 20 X 25 foot living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,900

Jing S.
07/2010
5.0
carpet installation
  + -1 more
They're a family-owned company, very friendly and professional. The price was good too. We'd use them again next time.
Description of Work: We bought new carpet and had it installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Jeff W.
07/2010
5.0
carpet installation, flooring contractor
  + 0 more
Perfect. Just call them, or drop in during business hours. I think you'll be pleased with the products and services they offer.
Description of Work: I own and manage 9 rental apartments in the North Park area. I have been doing business with North Park Rug and Carpet for over 25 years. I've used them for flooring installation as well as carpet installation. I have had estimates provided by other flooring and carpeting businesses but I always find the best over-all value and professionalism at NP Rug and Carpet. Why? This is a family owned and operated business---they genuinely want my business and they do everything possible to ensure that my project is 100% completed on time and that the desired results occurred. They know an incredible amount of information about each and every one of the products they sell. They return my calls promptly. They schedule the work promptly. They use their own full-time employees to install the flooring and carpeting---this means that I don't have to worry about having a temp worker, or someone who is not fully trained in installation to do the job. At NP Rug and Carpet they do the job right the first time. They're honest, easy to speak with, know their products, have their own excellent installers, and their prices are very, very competitive. In owning and managing rental property for many years I have come to understand that in addition to having a quality product, such as high-traffic vinyl flooring, they have iinstallers who are perfectionists. I'm not getting paid for writing this---I'm just a very, very satisfied customer who enjoys doing business with a family-owned flooring and carpeting company---they are ethical, professional, friendly and do everything possible to make sure that each of my flooring or carpeting projects is completed to my 100% satisfaction. (And they have free parking in their own parking lot behind the store---that is a real time saver in the North Park area, where street parking is sometimes scarce).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

John T.
12/2009
5.0
carpet installation
  + -1 more
I was very impressed and happy with the service. They are a husband and wife team and I had good experiences with both. Kim was really nice and was not pushy in selling the carpet. Mike was very prompt in getting the place measured and making sure the installation date with fulfilled. The installer was great, he even fixed some minor carpentry issues on my stairway. He removed the upstairs carpet that he replaced, he even hauled the downstairs carpet which he didn't have to do (which I replaced out with laminate). I didn't shop around for price too much, but is wasn't worth the hassle of dealing with the Homedepot people who didn't seem to know that much and even had time to answer all my questions. Overall, I couldn't be happier with them and will definitely use their service next time I need work done.
Description of Work: Replace ~900 sq feet of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Cheri R.
12/2009
5.0
carpet installation
  + -1 more
We are very pleased with them. Kim was the person who helped us out on the floor and we told her that we were interested in loop carpets. She walked us around and showed us all what was available. We were really impressed with her helpfulness and friendliness. She had got what we wanted ordered. Her husband owns the store. He came out to our house and took the measurements, and a couple of weeks later they came and laid out the carpets. They finished the work in one day which was great. We were very happy with the price too.
Description of Work: We used North Park Rug & Carpet Co. to purchase and install loop carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

NANCY J.
12/2009
5.0
carpet installation
  + -1 more
They have a show room. I was very happy with them and I have no complaints. I did have to wait a while for my carpets which had nothing to do with the company as it was just the particular one I chose. They kept me informed about what was happening and I think that they attempted to get it quicker than they promised. The installers were very professional and very pleasant to have them work in my house. I would use them again in future.
Description of Work: North Park Rug & Carpet just finished installing carpets in 5 rooms, a hallway and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,400

Kelly L.
08/2009
5.0
carpet installation
  + -1 more
When I went to the showroom, I spent at least an hour looking through carpet samples. Mike answered questions when I had them, but allowed me to look around on my own and was not in the least bit pushy. He was knowledgeable and helpful. I took some samples home and ordered what I wanted several days later. We scheduled my installation for 3 weeks later (but only at my request - installation earlier than that would have been possible). The installers were on time, friendly, and did a great job.
Description of Work: Mike helped me to order carpet for 2 bedrooms and a hallway and installed it the carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,650

Wendy B.
10/2008
5.0
carpet installation, flooring contractor
  + 0 more
I'd seen good reports for this company on Angie's List, and enjoyed my experience when I went to their store to look at carpets. They were helpful in providing suggestions on carpet selections, which can be overwhelming given all of your options. I also thought that they were very honest in pointing out the strengths and weaknesses of choosing various carpet features. I delayed placing my order to price compare at another flooring company, which my remodeling contractor has mentioned. I was able to find the identical carpet that I'd selected, but even after their sales person had applied their online discount, and my "special" contractor referred pricing, their cost was approximately $400 more. Because of my delay, the North Park folks had to make an extra effort to get the carpet manufactured quickly so that it could be installed prior to our planned move date. They were very patient with me, and extremely helpful.
Description of Work: The team at North Park Rug and Carpet removed and replaced the existing carpet throughout most of our newly purchased home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,400

Denise A.
09/2008
5.0
carpet installation
  + -1 more
From beginning to end, this was the most pleasant carpet buying experience. I comparison shopped at three other carpet companies and North Park, a husband and wife run company, had the best quality and price of in stock carpet for my rental. The installers left several pieces which they neatly cut into rectangles and rolled up. The entire process, from estimate to installation was exceptional. Every prospective renter has commented that they really liked my carpet!
Description of Work: I had new carpet installed in three bedrooms and a living/dining room. North Park supplied a quality in stock carpet and excellent installation for a reasonable price. The company owners are down to earth professionals who were not pushy and recommended a less expensive but tough carpet because it was for a rental.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

RON H.
09/2008
5.0
carpet installation
  + -1 more
Dave and Jim were the installers and they did a terrific job.
Description of Work: Mike came out and measured our rooms and then his crew came and installed new carpet and padding in living room, family room and stairway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Irene H.
08/2008
5.0
carpet installation
  + -1 more
They estimated 2 whole days for installation and were done in 1 day.
Description of Work: They were very good at helping us decide on what type of flooring we wanted. They had a huge selection and let us take home samples of the carpet types we were interested in. A great family owned business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,400

Norm K.
07/2008
5.0
carpet installation, flooring contractor
  + 0 more
We were very pleased. Their price was good. They came when they said they would and they did a good job.
Description of Work: They installed carpeting and linoleum flooring throughout our whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Caroline M.
10/2007
5.0
carpet installation, flooring contractor
  + 0 more
I found North Park Rug and Carpet on Angie's List and was happy to try out a local family-owned business. The owner was in the showroom the day I shopped for my carpeting and was very helpful in giving me advice and in making my decision. I chose to purchase a nice Shaw carpeting and appreciate that they automatically use a high-end heavier carpet pad (so you don't have to pay extra for a better pad). My order came in earlier than expected and he called me to let me know and we scheduled an earlier installation. The installer who came to my home was very polite and very good at his job. He removed all the doors (closet and entry) and re-hung them after he was done. He used the old-fashioned stretchers (instead of the knee-kicks) and the carpeting looks fabulous and wrinkle-free. He cleaned up completely and gave me good advice on maintenance and wear. The room looks great and the service was fabulous. And all that at a fraction of the price of the big box stores!
Description of Work: Installed wall to wall carpeting in a new addition master bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

GERRIT G.
09/2007
5.0
carpet installation, flooring contractor
  + 0 more
I was very happy with them because they were very competent and contentious, and the carpets were perfectly installed. I had asked for other estimates as well, and theirs was one of the best ones I got, and the results were great.
Description of Work: My house is 1200 square foot and they installed brand new regular carpets in the upstairs floor. It took them around seven hours, including the old carpeting removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

THERESA S.
07/2007
5.0
carpet installation
  + -1 more
Mike was great! They worked with me to get the carpet that I wanted, and in the time frame that I wanted it (installed before we moved in with as much time as possible to air out). When an opportunity came to install a few days earlier popped up, Mike called me and we had them in that morning (two days early). The installation team was awesome. They showed up promptly, and got right to work. The carpet was still en route, and Mike was on the phone to make sure it would be delivered so they could finish it all in one day. Long story short, the carpet was delivered, and his team stayed late to finish it all up in one day. Outstanding! It's really great when you can support a local family owned business (husband-wife team), get great prices, and awesome service.
Description of Work: Replaced carpet in 3 bedrooms, stairs, and large MBR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,400

Gary D.
07/2007
5.0
carpet installation, flooring contractor
  + 0 more
A great family business. It was a pleasure to work with Mike. There were two separate install teams, one for the laminate flooring and one for the carpet Both teams were excellent and the quality of work is excellent. I especially liked how the carpet installers stretched the carpet into place. I have seen "cheap" installers just use the knee kickers and then in a year there are wrinkless in the carpet. A little paint was chipped on a corner during carpet installation, other than that no complaints.
Description of Work: We needed two bedrooms carpeted and a closet fitted with laminate flooring.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,800

SHEILA K.
03/2007
5.0
carpet installation
  + -1 more
I visited the showroom and spoke with Dan. I told him I had visited another retailer and what I was interested in. He contacted the carpet representative and got me a quote for similar carpeting. He followed up very quickly. I ordered the carpeting and installation was arranged. The installers arrived on time and completed the job. They had to remove some doors and did so with no hassle and rehung them after they were finished. They were clean and neat and hauled away the old carpeting.
Description of Work: Carpeting installed in 2 bedroom condo. All rooms and closets were carpeted (except kitchen and bathrooms).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Maria P.
03/2007
5.0
carpet installation
  + -1 more
The store had a good inventory of contemporary area rugs. None of them were the size and color we wanted so they showed us books from which we could order rugs of the size we needed. We special ordered the rug and were told there would be a wait of 6 to 8 weeks. After 7 weeks, the store notified us that it would be closer to 10 weeks before the manufacturer would ship the rug. We cancelled since we felt that we had waited enough and that there was no guarantee that the rug would arrive then. The store was very cooperative in canceling our order. We thought their service was courteous and friendly. Unfortunately, the manufacturer we chose didn't care about fulfilling commitments. When we are ready to purchase more carpeting or area rugs, we will certainly try this store first.
Description of Work: We needed an area rug to replace the old one in our living room. The size was unusual 6 1/2 X 9 feet.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

ALICIA L.
12/2005
5.0
carpet installation
  + -1 more
The worker was on time, pleasant, knowledgeable, and professional. We had to pay more than a normal staircase, however, the end result was well worth the extra cost. I would recommend this company to anyone. It is a family business that is over 30 years old.
Description of Work: This company installed carpet on a floating staircase in our home. The installer did an outstanding job. Floating stairs are extremely difficult to carpet and he took his time and made sure that they were perfect.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Julie R.
08/2004
5.0
carpet installation
  + -1 more
EXCELLENT SERVICE, VERY NICE PEOPLE TO WORK WITH.
Description of Work: NEW CARPET AND PAD IN A DUPLEX.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

08/2004
5.0
carpet installation
  + -1 more
AFTER MUCH RESEARCH WE HAVE FOUND THIS COMPANY HAS THE BEST CARPETS AND THE BEST PRICES. THEY ALSO HAVE THE BEST SERVICE. THEY ARE EXPERTS, DO EXCELLENT WORK AND THEY ARE EXTREMELY RELIABLE. ALL THE EMPLOYEES HAVE OUTSTANDING POSITIVE ATTITUDES, TOO. WE HAVE USED THEIR SERVICE SEVERAL TIMES FOR OUR RENTAL PROPERTIES AND WILL NEVER USE ANYONE ELSE. THEY HAVE ALWAYS GIVEN US EXCELLENT SERVICE.
Description of Work: WE BOUGHT 73 YARDS OF CARPET AND HAD THEM INSTALL IT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,150
    • 1
    • 2(current)
    • 3

Contact information

2894 UNIVERSITY AVE, San Diego, CA 92104

www.northparkcarpet.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Sales and Installation,
Flooring Sales and Installation,
Radon Detection & Reduction

FAQ

NORTH PARK RUG & CARPET CO is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 10:00 AM - 2:00 PM

NORTH PARK RUG & CARPET CO accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, NORTH PARK RUG & CARPET CO does not offer free project estimates.
No, NORTH PARK RUG & CARPET CO does not offer eco-friendly accreditations.
No, NORTH PARK RUG & CARPET CO does not offer a senior discount.
No, NORTH PARK RUG & CARPET CO does not offer emergency services.
No, NORTH PARK RUG & CARPET CO does not offer warranties.
NORTH PARK RUG & CARPET CO offers the following services: CARPETS, REMINANTS, VINYL FLOORING, AND AREA RUGS IN A WIDE VARIETY OF BRANDS IN SELECTIVE STYLES, PATTERNS AND COLORS.

Contact information

2894 UNIVERSITY AVE, San Diego, CA 92104

www.northparkcarpet.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM