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Molly Maid, Inc.

House Cleaning, Floor Cleaning and Waxing, Home and Garage Organization,

About us

Life goes by fast. Work places demands on your time. Responsibilities and priorities change. It's hard enough finding time for the people and activities you love. House cleaning duties shouldn't get in the way. Take back your precious free time with professional house cleaning from Molly Maid." Providing professional residential home cleaning for more than 25 years has given Molly Maid a reputation for quality and reliability. We care about providing a consistent, thorough clean. At Molly Maid we respect our customers, their homes and their time because what use is free time if you spend it worrying about your maid service? Each locally owned Molly Maid franchise takes great pride in the house cleaning service they provide. That means a professional house cleaning from people you can trust. No contracts. No worries. Just more time to enjoy your clean home .

Business highlights

32 years of trusted experience
Emergency Services Offered

Services we offer

House cleaning including floors, carpets, rugs & stairs.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.672 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
17%
3
8%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 26-50 of 72 reviews

MELODY N.
04/2012
4.0
house cleaning, floor cleaning
  + 0 more
They were late. I had to call and see if they were still coming. I was supposed to get a senior discount. The discount given was less than it should have been. They very nice people.
Description of Work: 2 hour house clean. Floors, fans, fridge, oven.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$140

Gary C.
02/2012
5.0
house cleaning
  + -1 more
I love them and I found them through Angie’s List. They will be coming here tomorrow. I have them on a weekly schedule and they are fabulous. They charge me $105 per week. I like that they are friendly. If I happen to be home they are friendly. They like my dog so they play with animals. I like that they do a thorough job. They have a routine and they pretty much follow each time.
Description of Work: I use Molly Maids Inc for house cleaning. The most recent interaction with them was last Wednesday.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$105

Karen M.
01/2012
5.0
house cleaning
  + -1 more
They are fantastic. The women are on time. They are friendly and they are thorough. Every time they come they pick a extra tasks. Like yesterday they did all of the edges of the floors with the tool on the vacuum. Two weeks ago they vacuum all my couches and chairs. The time before that they did all the mirrors.
Description of Work: They do the cleaning of my home like floors, vacuum, bathroom, kitchen and dusting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

GINA V.
11/2011
5.0
house cleaning
  + -1 more
Prompt response to my email inquiry via Angie's List. They were able to clean the house based on my schedule. The cleaning crew of two were professional and brought all of their supplies/equipment. Strong attention to detail--including using rags to clean the wood blinds versus a feather duster (I was pleased to see this.) I'd recommend Molly Maids and I'd call them again.
Description of Work: Very prompt returning my inquiry email and they were able to accommodate my schedule. I was very pleased with their work and I felt they cared about what they were doing. Thanks Angie's List and Thank you Molly Maids.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

rachel C.
10/2011
3.0
house cleaning
  + -1 more
We did not have a good experience with them. We had high hopes for them because the phone conversation was good but they changed our first scheduled cleaning and got lost on the way to our house. When they got here they were tired and did not clean well. I will not use them again in the future.
Description of Work: I used Molly Maids for housecleaning.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Jann D.
10/2011
5.0
house cleaning
  + -1 more
Both ladies were very courteous and did a really great job.
Description of Work: Full house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

christine V.
10/2011
5.0
house cleaning
  + -1 more
they spent spent 10 hours cleaning with two ladies. I just wish I had gotten a discount.
Description of Work: I have a big old house. They did a top to bottom cleaning, very thorough.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

DEBBIE J.
08/2011
5.0
house cleaning
  + -1 more
They are very thorough. They pay attention to detail. It is the small things that they do that I very much appreciate.
Description of Work: There are two girls that I ask for their particular services because they clean my home so well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Carmen B.
07/2011
5.0
house cleaning, home & garage organization, floor cleaning
  + 1 more
They were really thorough, it was not just a surface cleaning. They actually moved heavy shelves to clean underneath which was really impressive. They did an awesome job.
Description of Work: They cleaned my garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Randy B.
07/2011
5.0
house cleaning
  + -1 more
This was the first time I've used them. The price was for the first time visit. They did a good job. There were two women and one was more thorough than the other. In general they did a very good job and the house looked wonderful when they finished. I wish one of them had dusted a little better. The house was dirty and this was their first time out here so I thought the price was good.
Description of Work: I used Molly Maids for housecleaning. They are coming again tomorrow.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Theodore S.
06/2011
5.0
house cleaning
  + -1 more
Workers arrived on time (a little early) and I showed them around the house pointing out what needed particular attention and the things that would do myself like the inside of the fridge. I made them aware that we had several housecats and to watch that they didn't escape when they were going in and out. I got out of their way and let them clean.
Description of Work: Deep spring cleaning. High dusting (ceiling fans, door frames, picture frames), baseboards, lots of pet hair. Workers were here much longer that estimated, but they were very thorough and worked hard. Cleaning the baseboards really slowed them down because they SCRUBBED rather than just vacumning them. I never saw two people work so hard cleaning. Now that the place is clean, I'm having them come monthly for maintenence.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$490

lance C.
05/2011
5.0
house cleaning
  + -1 more
Slow but thorough. 100% happy with the job they did. Much better than Merry Maids who disappointed us for the last time. The house looked great. Bathrooms were the cleanest we have seen them in a long time. We plan on using them regularly. Invoice for $413, with Angie's List discount, total came to $372. Quote for monthly cleaning was $135.
Description of Work: Initial clean on 1600 sq ft house: kitchen, living room, sun room, 2 1/2 bath, home office, master bedroom, and hallways. Two maids took approx six hours to do a "top to bottom" cleaning. Supervisor came to ensure crew understood what we wanted, to check on work, and to make sure we were happy with the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$372

Kathryn C.
02/2011
5.0
house cleaning
  + -1 more
Excellent cleaning! Very detailed and thorough. Only caution -- two things were taken apart for cleaning and I didn't find one part for weeks. Had to buy a new coffee pot in the interim. Otherwise the best cleaning I have experienced in a long time and professional in every way.
Description of Work: Whole house extensive cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$263

ELIZABETH A.
11/2010
5.0
house cleaning
  + -1 more
Very well. The two ladies were very hard working. Careful and professional.
Description of Work: Housecleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Elizabeth M.
08/2010
4.0
house cleaning
  + -1 more
The quality of cleaning is a B+ overall, some of the things that I am picky about (like vacuuming edges of the carpet and moving furniture to clean underneath) were missed but the team is very open to fixing issues and they are extremely nice and professional.
Description of Work: -cleaning of home -laundry -dishes

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$100

Dyanne B.
07/2010
4.0
house cleaning
  + -1 more
I got a discount and it was still a lot of money for me. I pretty much liked everything they did. They did my dusting and cleaned my refrigerator, but they only cleaned the bottom not the top. I have a lot of electronics and they dusted those. There were things I thought they might forget, but they didn't. There were no hassles and they did a good job with the carpet and bathroom. I was just surprised it took so long. They were very nice and an inspector came in and looked around and she said it looked nice. I might use them again, but I'd have to see about the prices first.
Description of Work: Molly Maids/Molly Maid did some house cleaning for me in my small bedroom apartment.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$305

Gregory B.
07/2010
5.0
house cleaning
  + -1 more
Well organized; excellent work. I was very pleased with how clean my place was. The only down side was the price. They had estimated, based on approximate size/# of bedrooms how long it would take but then ended up working 2-3x longer and therefore doubling/tripling the overall cost. My place was dirty and needed a good "spring cleaning" so I wasn't that bothered and the work was excellent
Description of Work: Housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Beth C.
06/2010
5.0
house cleaning
  + -1 more
We've used them three times, all on short notice. The quality has varied from good (once) to excellent (twice) and is dependent a bit on which team you get. One time they even folded the washclothes into triangles, which was a nice touch. They will do whatever you tell them to do. They charge an hourly rate, and I usually give them a set amount of time (e.g., 2 hours). Are extremely accommodating in terms of short notice. All three times they have been punctual and professional.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Uma P.
06/2010
3.0
house cleaning
  + -1 more
We were not very happy with their work. We didn't have a problem trusting them but then we kept finding knicks in furniture and things were not being cleaned well enough. We had a feeling that they were not being careful enough with their vacuum cleaner in a quest for speed. We can't say they did it because we didn't actually see them knick the furniture. We decided to start doing it ourselves.
Description of Work: We used Molly Maids for housecleaning.

Rating CategoryRating out of 5
quality
3.0
professionalism
5.0
responsiveness
2.0

$100

Emily C.
05/2010
5.0
house cleaning
  + -1 more
They do a fantastic job. The house always looks spotless after they have cleaning. I will be continuing to use them on a bi-monthly basis.
Description of Work: We have a bi-monthly full house clean of a 2 1/2 bedroom 2 1/2 bath house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

JUDIE H.
04/2010
5.0
house cleaning
  + -1 more
Although, the house appeared clean at the start, the Angie's team (of two ladies) made it "s*** and span" clean. They cleaned from top to bottom including the inside of the cabinets, the window blinds, the floor boards, and all horizontal surfaces. They vacuumed and made the tile floors spotless. They never stopped moving and never stopped cleaning during the 2.5 hours they were in the house. The team was personable and pleasant. They bought their own cleaning supplies (which was great for me as I did not have any cleaning items since I am new to the area and had not received my household goods). I recommend them!
Description of Work: The cleaning team provided a "move-in" cleaning service prior to my moving in to a new home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$209

DEBBIE J.
01/2010
5.0
house cleaning
  + -1 more
They were terrific. They did such a beautiful job that my house shines now. I will definitely have them clean my house on a regular basis.
Description of Work: They gave my house a deep cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Misha S.
11/2009
5.0
house cleaning
  + -1 more
I called Molly Maid to schedule housecleaning for an empty rental home. The tenants moved out and left this 3-bedroom home in filthy condition, especially the kitchen and bathrooms. The woman who answered the phone was extremely pleasant and courteous, and she scheduled the work at a time convenient for me. The two ladies who did the work showed up on time and got right to work. I was there at the house for an hour or so and observed their work. These ladies did an amazing job of getting everything squeaky clean. The dispatcher had estimated four hours, but I was pretty sure it would take longer than that. At four hours, the dispatcher called me and got my okay for them to continue working. They finished in about 5-1/2 hours.
Description of Work: Thorough cleaning of an empty 3-bedroom home after tenants vacated and left it very dirty.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$413

Kimberly G.
10/2009
4.0
house cleaning
  + -1 more
They were fine. There was nothing spectacular or extraordinary about them. They did a good job. Their pricing was fine. They were quick and responsive. I’d use them in the future.
Description of Work: I used Molly Maids for house cleaning, a month ago. They cleaned my entire house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

Response from Molly Maid, Inc.
WE WOULD LIKE TO HEAR WE ARE "EXTRAORDINARY OR SPECTACULAR", WE, AT MOLLY MAID DON'T LIKE JUST "DID A GOOD JOB". WE'LL HAVE A MEETING WITH THE CLEANING CREW TO SEE WHAT WE CAN DO TO BECOME "EXTRAORDINARY OR SPECTACULAR", AND MAKE SURE TO DO IT WHEN WE CLEAN. THANKS FOR YOUR REPORT

DEBBIE J.
07/2009
5.0
house cleaning
  + -1 more
They were very nice over the phone and sent a lady out to my house to look it over and give me an estimate. She told me that the first time would be more money, and then would charge less for following times. They are not cheap. I told her I would call her the following month, but need to correct an air conditioning problem first.
Description of Work: I got an estimate for cleaning.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2(current)
    • 3

Contact information

13240 Evening Creek Dr South Ste 314, San Diego, CA 92128

http://www.mollymaid.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Home and Garage Organization,
Moving Companies,
Carpet Cleaning,
Window Cleaning,
Handyman Services

FAQ

Molly Maid, Inc. is currently rated 4.6 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Molly Maid, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Molly Maid, Inc. offers free project estimates.
Yes, Molly Maid, Inc. offers eco-friendly accreditations.
No, Molly Maid, Inc. does not offer a senior discount.
Yes, Molly Maid, Inc. offers emergency services.
No, Molly Maid, Inc. does not offer warranties.
Molly Maid, Inc. offers the following services: House cleaning including floors, carpets, rugs & stairs.

Contact information

13240 Evening Creek Dr South Ste 314, San Diego, CA 92128

http://www.mollymaid.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM