Master Plumbing & Leak Detection

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Always great

After performing a leak detection to determine the source of the leak ($200 paid for by homeowners insurance to determine no water damage to the house), Tom came back the following week to effect the repair. While performing the repair, he discovered that the hot water line from the kitchen to the master bath (that also ran in the slab underground) had already been bypassed at some point in the past. This did not impact the current repair. While $1700 for less than four hours work seems excessive to me, it was less than another estimate that I had received. Also, it included the cost of materials. I guess it pays to be in the plumbing business.

They were punctual, they came at the time that was appointed and they were very professional. They did a really good job on my bathroom. I haven t had any problems with it since they came out. I also liked the workers, as they were very nice people.

Daniel arrived on time, just when he said he would be there. He began working on the outside before I arrived. Very nice job, did exactly what we had discussed a day earlier. When he was replacing the shower valve, he had to knock out some tile in order to access the old valve. This was done without any explanation, so I was surprised to see him doing it. It would have been better if he would have explained this BEFORE breaking the tiles. He then said he would return the next day to finish the overflow and drain because he didn't have the right parts on hand. When he didn't, I called the office and he was sent back two days later. Saying he was finished, he left the overflow with large rust spots showing. He went back to dress it up with caulking only when my wife complained about it. A smoker, his breath was offensive. He never smoked in my house, only in his van. He left a few cigarette butts near the curb. The job ended up just as we hoped for, but was expensive.

New Kohler toilet, supply line, and angle stop for $300 including labor. Pretty good price. Another plumber quoted over $400 for the same thing. Did not remove dried caulking around old toilet footprint. Had to do that myself. I'd rate the experience a 10 for price, 9 for quality of work, and 7 for timeliness due to 3 visits needed to complete the job.

I liked their work very much. The guy was very professional, thorough, neat. He even stayed here until 8 o'clock to finish the work before my houseguests came.

Very good. They came to us through our home warranty company, and we would ask for them or call them in the future. The plumbers were professional and very courteous. The scheduler was exceptionally friendly and helpful.

WE HAD A MAJOR WATER LEAK IN OUR HOME AND WHEN WE CALLED THIS COMPANY A MAN CAME OUT TO LOOK AT THE SITE. HE SAID THAT IF THE LEAK WAS FOUND NOT TO BE TOO FAR INTO THE SLAB THE PRICE MIGHT GO DOWN. THE ACTUAL WORKERS THAT CAME OUT WERE WONDERFUL AND NICE, AND STATED IT WAS NOT ACTUALLY UNDER THE SLAB, BUT IN OUR GARAGE. THEY REPAIRED THE LEAK AND WROTE UP THE PRICE. WE TOLD THEM WHAT THE EST. HAD BEEN AND THEY WOULD NOT LOWER THE PRICE DESPITE THE EASY FIX. THE WORK HAD ALREADY BEEN DONE AND I FEEL THEY SHOULD HAVE BEEN MORE FLEXIBLE.