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Gormsen Appliance, Co.

Appliance Repair, Appliance Repair - Small, Appliance Sales and Installation,

About us

Gormsen Appliance is your one-stop shop for all things appliance, from repairing major brand names, to selling used and new appliances, as well as parts. We offer appliance sales, parts and service. For more than 50 years, Gormsen Appliance has gained a reputation for outstanding, high quality work by dependable, well-trained technicians. License no - 43943.

Business highlights

63 years of trusted experience

Services we offer

Major Appliance Repairs including: washers, dryers, refrigerators, dishwashers, microwaves and stoves; New sales of Maytag, Whirlpool, Kitchen Aid, Amana and Estate; Sales of parts and used appliances; Authorized service for Maytag, Whirlpool, Kitchen Aid, Amana, Estate, Magic Chef, and Lynx Grills.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.7236 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
6%
3
5%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 176-200 of 236 reviews

John F.
09/2015
4.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Earl W.
09/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: They removed an exiting range hood and installed a new one, the removed exiting washer and dryer and install new ones. | |The work was done well and successfully and we are happy with the results. I would at least consider them for jobs in the future. | |The one negative was that we were told would send out two people to do the work (installing the range hood definitely requires two people) and one 1 person was sent. | |I had to do some of the work (holding the range hood in place for measurements of the cord hole and to hold it in place while the screws were put in). | |This resulted in the job taking longer, and since they charge by the hour, the total cost was more than expected.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jackie D.
09/2015
3.0
appliance repair
  + -1 more
unknown
Description of Work: They changed the request for service date 3 times. We waited 3 weeks(or the day before the service) for them to tell us they did not service Litton even though we put that the oven was a Litton in our request for service.
Rating CategoryRating out of 5

James W P.
08/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Checked and cleaned refridgerator condenser and fan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kevin F.
08/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: I had a gas Dryer and a Refrigerator that both needed repairs. The Techs were very skilled, kind and new what to do. It took a while to repair our refrigerator because the control board had to be sent out for repair. The tech was knowledgeable and warned me before that this could be the case. I used the Angie's List coupon to save on the repairs. Phone was always answered when I called, and they called me as soon as they had parts ready to install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

James M.
07/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Donna M.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: I had them look at my washer (leak) and dryer (didn't work)and determined that due to their age I would be better off buying new ones. Technician was efficient and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

SHARON S.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: I purchased a big deal for an appliance repair with this provider, I was very pleased with the service.
Rating CategoryRating out of 5
Yes, I recommend this pro

PAM R.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired the fan on my fridge. Axel found the right part beforehand and brought it but the parts warehouse got it wrong so he found the right part and picked it up. He was able to fit in a very tight space behind my fridge. Gave me good advice about "cutting the cable" as well. Great service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Robert G.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: The tech replaced the motor that turns the turntable in my 15 year old microwave. Unlike others I have used in the past, Gormsen's tech actually read the discrepancy I sent them and showed up with the part! Use these guys!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Andrea A.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: They came to diagnose a problem with our washer. I was able to schedule an appt via email and they came over 2 days later. Unfortunately, the cost of the parts to fix the washer were more expensive than purchasing a new one (he showed me the cost on a familiar appliance parts website) so we did not get the work done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Lenda E.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: problem was diagnosed and parts were in the service vehicle the technician was pleasant and knew what needed to be done to repair my gas dryer. Would use this company again. When I called to make an Appt, they came out the next morning. Great service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Christina J.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: The reason I don't do these surveys is because I'm not digging out receipts for date and price. It's been a couple of years. They replaced the icemaker in my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

STEPHEN E.
06/2015
5.0
appliance repair, small appliance repair
  + 0 more
unknown
Description of Work: They repaired our microwave. Gave a price over the phone and repaired the appliance in one visit. Good experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

KELLY B.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced microwave parts, made it good as new!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wayne B.
06/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Bill M.
06/2015
1.0
appliance repair
  + -1 more
unknown
Description of Work: Took the back and top off blamed everything on the floor. Did not listen to what I was telling him.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0

$55

Response from Gormsen Appliance, Co.
I am sorry you were unhappy with our service. The floor where your machine is located is very weak. Front load washers need a solid foundation to operated properly. If there are further problems with the machine we would have to have it on a solid base. Our technician has been with us for over 20 years. Again, I am sorry if he did not communicate the issue in a manner acceptable to you. If the machine can be located on a proper foundation and you still have a problem with the washer, we would be happy to recheck it for you at no charge.

lucy E.
05/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: Company does not work on my washing machine brand Bosch.
Rating CategoryRating out of 5
Yes, I recommend this pro

SUSAN H.
05/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired my refrigerator. Went great, he knew the problem right away and repaired it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Alonna F.
05/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: It went well. Fixed the washer. Had to replace an expensive part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Eileen H.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: I sent in an evaluation many months ago! I do not remember the dates etc as it was a long time ago! They were very good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rebecca B.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: We called to have a 52 yr old cooktop and built in oven evaluated. The technician tested both appliances and gave us feedback and information on where we might look for parts. He also gave us some advice on the work needed to replace the dishwasher. He was very informative and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Pam H.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed my Clothes dryer which had stopped heating. If the fix holds, it saves the money to buy a new dryer for awhile. So far so good, we have used Gormsen before and always liked their service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Pamela Y U.
04/2015
1.0
appliance repair
  + -1 more
unknown
Description of Work: The service was for my front loading washing machine which was getting a very low flow of cold water. The service man cleared debris from the line's filter trap and replaced the hoses with new/better ones because one was twisted over on itself. | |Problems: As the service guy was pushing the machine back into place he cracked the plastic cover completely across the front loading machine. Then I discovered (after ruining many loads of wash) that he had in fact replaced the hoses backwards so the hot water and cold were reversed. | |It has been since Oct 2014 and though he has looked for a replacement cover for my washer and called me a few times checking in with me, he has not come up with one. |I haven't paid the bill and do not plan on it.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0


Response from Gormsen Appliance, Co.
Dear Pamela Underwood, We are sorry tor the experience you have had with our company. The outer door panel we cracked is no longer available from the manufacturer. We have been unable to locate a replacement panel for your washer. We must have reversed your fill hoses when we returned to replace the water inlet valve which had subsequently failed. We apologize for this as well. Please disregard any charges on invoices we have left with you. Sincerely, Axel Gormsen, Owner

Joe D.
02/2015
5.0
appliance repair
  + -1 more
.
Description of Work: Sears came out first and told me I would need a new Refrigerator! Charged me for house call, anyway. |Gormsen came out and told my I needed a new computer board, which he had in his truck, and installed. |Will never use Sears, again. Will call Gormsen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

1429 Garnet Ave, San Diego, CA 92109

http://www.gormsenappliance.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Appliance Sales and Installation,
Water Heaters

FAQ

Gormsen Appliance, Co. is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 2:00 PM

Gormsen Appliance, Co. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Gormsen Appliance, Co. does not offer free project estimates.
No, Gormsen Appliance, Co. does not offer eco-friendly accreditations.
No, Gormsen Appliance, Co. does not offer a senior discount.
No, Gormsen Appliance, Co. does not offer emergency services.
Yes, Gormsen Appliance, Co. offers warranties.
Gormsen Appliance, Co. offers the following services: Major Appliance Repairs including: washers, dryers, refrigerators, dishwashers, microwaves and stoves; New sales of Maytag, Whirlpool, Kitchen Aid, Amana and Estate; Sales of parts and used appliances; Authorized service for Maytag, Whirlpool, Kitchen Aid, Amana, Estate, Magic Chef, and Lynx Grills.

Contact information

1429 Garnet Ave, San Diego, CA 92109

http://www.gormsenappliance.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM