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Garage Door Medics

Garage Doors

About us

Established in 1990, Garage Door Medics has worked hard for almost three decades to be an industry leader through adaptation, professionalism and sticking to our corporate oath and motto. Our team and culture align with being a people company first that fixes garage doors. We hire people that care about people. We incorporate trust, honesty, and transparency into the garage door industry. Our offices are open 24/7 to be there when you need us most. Our qualified technicians will arrive at your home in well-marked and stocked vehicles to complete the job on our first visit as we know your time is valuable. Our goal is to earn your trust and become your garage door company for life. We'd love the opportunity to earn you as a customer.

Business highlights

35 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Emergency Garage Door Repair, 24/7 Garage Door Service & Repair, Broken Springs, Rollers & Cables Hardware, Gear Sets, Carriages Garage Door, Openers, Keypads, Transmitters & Circuit Boards, Photo Eyes, Controlled Descent Device, Weatherstripping & Trim, Custom Wood, Steel & Aluminum Garage Doors, Vinyl Garage Doors, Commercial Garage Doors, Panel Replacement, Preventative Maintenance Programs, Annual Maintenance Check-Ups, Safety Checks, Automated Gates.

Services we don't offer

Windows. Painting of Garage Doors. We do not offer free estimates for services repairs.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,022 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
3%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 576-600 of 1022 reviews

Timothy S.
04/2013
4.0
garage doors
  + -1 more
Overall the installation was very smooth. The technican was obviously well qualifed and knew what he was doing. The work was completed quickly.
Description of Work: Garage door torsion spring broke. Called this company based on Angie's list recommendation and was quoted a price of $160-$180 per spring for parts/installation. Technican showed up within a couple of hours and stated that it would be $180 per spring since the springs were the largest they carried. The technician quickly finished the work and presented the bill as $508. I was surprised since I was quoted $180 per spring, installed. The technician stated that there was a service call fee of $148. I was not informed of this cost when I talked to the company representative on the phone, so I was quite surprised. The person on the phone (Michael I think) should have told me the total cost for the job, so for this company please be sure to ask the "total cost" question since, at least in my experience, they do not volunteer that information.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

MONICA B.
03/2013
5.0
garage doors
  + -1 more
I will ALWAYS use them and recommend them going forward. What a great technician and hopefully the Company will get great reviews on him because he was awesome. My springs were fairly new (1 year old) and they were buckling and so heavy that the garage door could not be opened easily and dangerous. I had GD Medics come out and they looked at the springs, computed the correct springs that should be on and helped me to figure that out so that I could call back my old garage door service company to have them put the right springs on for free. I will definitely use GD Medics for all my future tune ups and everything related to garages going forward. Thanks for being so great.
Description of Work: The technician was amazing and SO friendly, patient and answered all my questions. He went way above and beyond what he came out to do, and spent the time to go over the problems that the previous service team from another company provided. I was actually able to call up the old service provider and get them to do work for free based on all the information provide my Medics.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynn M.
03/2013
5.0
garage doors
  + -1 more
They were very timely, kind, I would highly recommend them. They did exactly what we were looking for.
Description of Work: Hauled off old garage door, installed a new garage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Martha L. M.
03/2013
5.0
garage doors
  + -1 more
Joe showed up on time and serviced the garage door. I would call him again.
Description of Work: I called Garage Door Medics because it was time for a check up and besides the lights were out on the opener. Joe showed up on time, explained what he would be checking ...pointed out what he would be lubricating....showed me where the door could use some screws that were not there from the initial install of the door, explained the safety use of the electronic beams, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

David C.
02/2013
5.0
garage doors
  + -1 more
Joe was terrific. He arrived on-time, and gave me a very good price quote. I had him start work right away. He explained everything is great detail, which was appreciated. He really knows his stuff. A spring broke during the night, and I had him replace both. The door is now operating perfectly. I would not hesitate calling on Joe again, if I needed.
Description of Work: Replaced two garage door springs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Dency S.
01/2013
5.0
garage doors
  + -1 more
Otto arrived per schedule and examined the automatic garage door. He fixed the openers and told me that the door needed a tune up. I agreed and he proceeded to do so. He was most pleasant and very clear about what had to be done. I would hire Garage Door Medics again without hesitation.
Description of Work: Tune Up of Automatic Garage Door
Rating CategoryRating out of 5
Yes, I recommend this pro
$134

ANGIE S.
12/2012
5.0
garage doors
  + -1 more
Jordan kept us informed as to when he would arrive, was extremely friendly and professional and fixed our door quickly. He showed us how to properly maintain the door to prevent future breakdowns and repairs. We will definitely use Garage Door Medics in the future.
Description of Work: Jordan fixed a spun cable on one of our garage doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$288

Patty G.
12/2012
5.0
garage doors
  + -1 more
Called at 10 am, Joe was out here by 12, who gave me a good estimate. Thought I would get another estimate just to see, ended up calling Garage Door Medics back 30 minutes later. Jeff the service manager even worked on the price for me and Joe was back out that afternoon to do the work. Job was completed quickly and professioanlly. I would highly recommend them if you need any garage door repairs. Rate these guys as an A+.
Description of Work: The spring on the garage door needed to be replaced as the door had stopped working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Kalyna L.
12/2012
5.0
garage doors
  + -1 more
The worker, Gene A., was very professional and very nice. He was very courteous to me on the phone, showed up when he said he would, and was great about answering all of my questions in a very patient way. I would definitely use this company again. I have absolutely no complaints!
Description of Work: I had a tuneup of my garage door mechanisms done and got a new remote for the garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$154

Mark W.
09/2012
5.0
garage doors
  + -1 more
Jorge was here to do general maintenance and replace the keypad. He noticed that the bearings were shot on either side of the door and replaced both of them. We have always had the noisiest door and now it is so very quiet. No other serviceman had ever noticed the bearing problem before.
Description of Work: Replaced keypad, general maintenance and new bearings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Emily R.
09/2012
5.0
garage doors
  + -1 more
The technician (Jeff) came out the next morning (Labor Day) on time and with a great attitude. He quickly diagnosed the problem and made recommendations for fixes. Jeff installed the garage door opener we had bought from Sears and taught us how to use it. He also went over the proper maintenance schedule to avoid problems in the future. Jeff correctly estimated the amount of time the job would take, and cleaned up afterward (even offering to remove trash and old parts!). We will definitely call this company again when we need garage door maintenance!
Description of Work: Garage door tune-up, new springs, and installation of a new garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Kelli M.
06/2012
5.0
garage doors
  + -1 more
Very pleased with their service. They came out the same day and fixed problem. Nice on the phone. Easy to work with!
Description of Work: The garage door was making a loud noise while in motion....we thought there was a dent. Repair man came out and fixed it quickly. It's a rental property of ours - so I wasn't there to see what he did to fix. Our tenants are happy the problem is repaired!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$138

Daniel K.
05/2012
5.0
garage doors
  + -1 more
After arriving home from work and parking my car in our garage, I pressed the wall button to close the garage door and heard a horrible sound of the garage door coming off of its tracks. By the time I pushed the button to stop it, half of the garage door was hanging precariously supported only by the screws of the center motor mount. The tracks were bent. Four or five or the rollers that guide the door in the tracks were lying on the floor. The door was jammed three quarters of the way down the track, and looked like it might come crashing down at any moment on our cars. It really looked hopeless. Visions of spending thousands of dollars to replace the door flashed before my eyes. I raced to the computer, found Garage Door Medics on Angie's List, and even though it was after 7:30 pm, a real live person answered immediately when I called. After I explained the problem, he said a technician could come out that night for an additional charge, but that if the tech came in the morning, it would be cheaper. He even arranged to have the technician come to our house at 6:00 am to ensure the garage was fixed early enough for us to get to work and school on time. But, after looking at the mangled mess of a garage door, that I was sure would have to be replaced, and deciding it was not worth the risk of having the door fall off in the night, I called back, and arranged to have a technician come out immediately. It was after 8:30 pm that I made the service call, and the technician arrived within an hour and a half of my call. He immediately inspected the door, and assured me he could repair it. He arranged a fair price, for less than originally quoted, and set to work. Within an hour, the door was back on track, the bent parts repaired, the motor mount shored up with a support beam, the door aligned, and its moving parts lubricated. We tested it, and it was quieter and sounded more solid than it has ever sounded. The technician clearly took pride in his work, and it showed in the result. From start to finish, this was great service.
Description of Work: Repaired overhead garage door that had come off the tracks, and tuned it up so the door is aligned and operating quietly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Richard R.
05/2012
5.0
garage doors
  + -1 more
I joined Angies list specifically to find a garage door repair company, because it is impossible to choose one from the wider internet, there are just far too many fly-by-night companies out there. It was money well spent. I picked Garage Door Medics because they had the best reviews on Angies list.They sent a technician (Jorge) the same day I called. He phoned ahead to let me know his arrival time, and he arrived well within the time window they gave me. He weighed the doors and determined the existing springs were inadequate, which I had suspected. He replaced those, and repaired the stripped plastic gear in the opener. He also lubricated everything and checked all the mounting brackets. He knew what he was doing and was very professional. The work was done quickly, and the door works better than ever. The price was very reasonable. I am getting these guys back to do more work on the other doors in my garage. I highly recommend them.
Description of Work: Replaced garage door springs.Replaced plastic gears in Liftmaster 1/2 HP garage door opener.Adjusted and lubricated garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Judy F.
01/2012
5.0
garage doors
  + -1 more
Overall, a great experience in getting the job done. Everything was efficiently accomplished.
Description of Work: I called to schedule an appointment for a service maintenance. The appointment was set for the next day between 1-4pm, and to my surprise, they were able to arrive in the morning. This was great news since it freed-up my afternoon to do other things that I needed to accomplish. The serviceman (Jeff) was very courteous and knowledgeable about what he needed to do. He discovered that I had a broken spring, which was the cause for the loud noise and improper operation of the garage door. He quickly replaced the spring, and was out of the garage within 30 minutes! I paid $250 for the entire service. Don't know what the going rate is for this type of service, but it appeared reasonable since another business quoted me $125 for just a maintenance service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Carol S.
11/2011
1.0
garage doors
  + -1 more
I called them at noon today, and they quoted me an arrival time of 1pm to 4 pm and they would call when they were on the way. I have been waiting by the phone and they have yet to call me. It is now 4:30 pm. I called them and they said they could not locate the service rep. They advised I could make an appointment for tomorrow, and I am not satisfied with that.
Description of Work: I called them to see if they could save my garage door, or if a new one needs to be installed.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


HUB G.
10/2011
5.0
garage doors
  + -1 more
Went very well. Garage door opens smoothly and quietly. Technician (Shaun) explained in detail what he was doing and finished everything in about 1.5 hrs. I am pleased with the results and would use them again if necessary.
Description of Work: Adjusted light sensors, adjusted and cleaned opener motor, replaced all rollers on garage door, adjusted travel of door-both UP and Down.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Bud W.
03/2011
5.0
garage doors
  + -1 more
The guy game me his personal cell phone number so that I can call him if I have any issues. I had a question for him and he came right out to help me. I will have them again in a heartbeat. They were friendly and professional. They worked fast. They did a perfect job. They did more than what I expected them to do. They went over and above what I thought they would do. I was very pleased with their work. They were courteous. They knew their job well. I would rate them an A+. I will definitely use them again in the future. One person could have done this job but they came with 3 people to make sure everything was right.
Description of Work: I used Garage Door Medics three weeks ago. They installed a garage door opener for me. They got everything adjusted so that I can open the garage door from several points around the property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Robert C.
02/2011
5.0
garage doors
  + -1 more
Jorge had all the repairs done very quickly, approximately 2 hours and my door was working better than new, much quieter. I would recommend Garage Door Medics, on time, with all parts and tools to do and finish the job in one visit. Took all the damaged parts with him, I didn't have to deal with them on trash day. Expert work at a reasonable price.
Description of Work: My garage door was not closing completely on one side. The door was operating a little noisier than usual, but it was over twenty years old and had never been serviced before. Jorge arrived right on time, he was very professional & courteous. It only took him a couple of minutes to discover the problem with my door, a broken hinge between a the door panels. He inspected the entire door assembly and brought to my attention that the end cap bearings were worn out on one side and nearly shot on the other side. He showed me the worn parts and gave me an estimate of the parts & labor to replace. The damaged bearings also damaged the pipe holding the spring. After 20+ years of use it needed some repairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

YVONNE K.
01/2011
1.0
garage doors
  + -1 more
I made an appointment with them a few days ahead. However, they didn't show up, and there was no follow-up phone call to apologize for the missed appointment.
Description of Work: Garage door tune up

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


CAROLYN C.
01/2011
1.0
garage doors
  + -1 more
I hope this was just a busy day for them.
Description of Work: I phoned yesterday morning to get a service appointment for the garage door that was malfunctioning and remained open. The earliest I could get was the following day between 10 and 12 noon. I also asked to be called if a cancellation became available the day I phoned. At noon nobody had shown up and I called to find out if perhaps the technician was lost in a nearby gated community. I was told he be there real soon as he was just finishing up with the last job. I called again at 1:15 and was told he was just finishing up and would be here in an hour. At 2:30 I called to cancel the appointment and talked to Brian, the owner. He was surprised to hear nobody showed up. At 4:30 the technician called to say he was coming over. He did not get the cancellation order apparently. He apologized and said it had been a hectic day. By that time, the garage door had already been repaired.

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Eva D.
12/2010
5.0
garage doors
  + -1 more
Shaun was on time and very polite. I will recommend this company to other people.
Description of Work: We had a short in the wire that runs to the garage door and Shaun L. fixed the problem. Then he lubricated all the parts that we didn't know were were supposed to be lubricating. He also figured out why the keypad mounted near the garage door stopped functioning. Our garage door is working again and it is quieter than it has ever been.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Charles B.
09/2010
5.0
garage doors
  + -1 more
Couldn't have been better. My automatic door opener malfunctioned and I called to make a service appointment. Instead, the receptionist talked me through the problem, helped me trouble shoot it over the phone, and I ended up simply changing a door spring. She knew exactly how the system worked, including the sensors, and what to do. You can bet that next time I have a door problem, I'm calling these people!
Description of Work: No services were performed.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$16

MURAT E.
07/2010
5.0
garage doors
  + -1 more
I like their work. They are very professional and prompt. They have done a good job replacing a broken spring (in 2009) and tuning (in 2009 and 2010) the garage door. Prices are not the cheapest but not the most expensive either. They accepted the $5 Angie's List coupon without any problems.
Description of Work: I used Garage Door Enterprises to service my garage door twice. In 2009 they replaced a broken spring (I was referred to them through my Home Warranty Insurance Service) and tuned the whole system (opener, hingesm etc.). I used them again in 2010 for tuning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$75

Kristin N.
04/2010
4.0
garage doors
  + -1 more
They were professional and friendly but their price was a little high compared to other places we looked at. They were telling us that we could get the rebate for an energy efficient door but we found that the garage has to be insulated which ours is not. I don?t know if they weren?t informed or if they were just trying to sell us a more expensive door because they were incorrect about that.
Description of Work: Garage Door Enterprises gave us a quote for a new garage door.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Garage Door Medics
Thank You very much for reviewing our business on Angie's List. We appreciate you bringing this situation to our attention and apologize if we were unclear. Garage Door Enterprises always wants to make sure all available discounts and rebates from our vendors are accessible to our customers. After reviewing your comment and researching the energy star website we are clear on the exact specifications needed for our customers to receive the tax rebate. We never intend to mislead any potential customers, in fact we strive to provide people with as much knowledge and information as possible. So thank you again for sharing this with us and we hope to better serve you and other customers in the future.

Contact information

5319 Grant St, San Diego, CA 92110

http://www.gdmedics.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
594206
Trade License Locale
CA
Trade License Authority
California Contractors State License Board
Trade License Expiration
11/30/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors

FAQ

Garage Door Medics is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Garage Door Medics accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Garage Door Medics offers free project estimates.
Yes, Garage Door Medics offers eco-friendly accreditations.
Yes, Garage Door Medics offers a 10% senior discount.
Yes, Garage Door Medics offers emergency services.
Yes, Garage Door Medics offers warranties.
Garage Door Medics offers the following services: Emergency Garage Door Repair, 24/7 Garage Door Service & Repair, Broken Springs, Rollers & Cables Hardware, Gear Sets, Carriages Garage Door, Openers, Keypads, Transmitters & Circuit Boards, Photo Eyes, Controlled Descent Device, Weatherstripping & Trim, Custom Wood, Steel & Aluminum Garage Doors, Vinyl Garage Doors, Commercial Garage Doors, Panel Replacement, Preventative Maintenance Programs, Annual Maintenance Check-Ups, Safety Checks, Automated Gates.
Windows. Painting of Garage Doors. We do not offer free estimates for services repairs.

Contact information

5319 Grant St, San Diego, CA 92110

http://www.gdmedics.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day