DaBella - San Diego (Roofing)

DaBella siding is an exceptional product, I recently purchased vinyl siding . My home looks outstanding and my neighbors continue to compliment the look. The DaBella representative Ian Wheeler made the experience so easy and with no pressure. He is very well versed in all of DaBella products. Everyone I worked with through the process of ordering to the installation were outstanding ! Thank you Ian Wheeler, Mike Goettsch and the fantastic installers Dave Cox and Sterling !

The initial sales appointment was LONG and my bathtub seemed expensive, however I am very pleased with the product.

We have only signed on with Dabella and have not yet begun the project, making it very difficult to rate the quality and customer service. Matt and Sierra Marshall were very thorough in their description of their product, their commitment to service and quality and their love and belief in this company. Sierra worked with us to find a product that would satisfy and work within our budget while stilll maintaining the quality that was important to us. The only down side to this process was the amount of time involved from presenting, to sign on being almost 5 hours. We feel very excited about getting our new roof and look forward to an additional review after the work is completed to report on the customer service and quality we received.

We had our roof replaced by DaBellas about 3 years ago and had such a positive experience that when it came time for new siding and windows we knew exactly who to call! Ian W has been knowledgebleand courteous...even when I changed my mind and added line and case to the windows after the initial consult! Ian W. has made sure we received financing at a good rate and checks back with us to make sure we are comfortable with the progress of our project. While this project has not been completed at this time,I will be sure to review the final outcome. Wish I could post pictures as the transformation of our home will be amazing!

From start to finish Chance was a great help. He gave a great presentation, giving us a great education about the project and the product. He checked back throughout the process to make sure everything was running smoothly. When all was complete he came by to make sure we were happy with the whole process. And of course we couldn't be happier. The windows are fabulous they reduce the heat in the house tremendously, and look great as well.

I'm currently having DaBella's side the house with James Hardie (Hardie plank) siding and windows. Josh was very professional and was very patient for all of our questions pertaining to the project. When another contractor gave us a bid for the garage in primed Hardie, Josh was able to offer us the upgraded color plus for less than the other contractors primed and painted. Having available financing was a great plus. I read the other reviews and having the husband and wife available was for the whole process from start to finish of having the project done. If your wanting just a bid, have others give you a bid and then call DaBella's for a quote. Be ready to sign if your serious about doing a project. So the project is not complete yet, but I'm feeling pretty good about the whole process. The only bad thing that if you decide to wait till later then when the salesperson arrives, the percentage of discounts will be less. I understand the concept and accept the idea. Do your homework and call them after getting other bids to take advantage of the offers they offer, I did. I'll follow up when the job is complete.

I have not had the repair done yet but, was impressed with the presentation & willingness to answer my questions in regards to the sad shape of my current roof. Eddie S. took extra care in trying to get us the best financing he could. He was very thorough & knowledgeable in regards to the product he was promoting, letting us know what to expect. Great job.

Outstanding work

Communication is terrible. Calls are not returned. They use sub contractors . Left the work site messy, and took weeks to get their excess material picked up.

Installation crew did good job, considering weather. Communication from head office (scheduler/coordinator) was lacking. Phone calls were not promptly returned and consideration to keep customer informed seemed lacking.

Beautiful roof! The work and materials were excellent. Clean up was immaculate. One small miscommunication, but once we connected with the right person, it was taken care of to our satisfaction.

Duke and Jordan were extremely nice. They know their job very well. Got us the best deal they could. I would recommend them to anyone.

Eddie came out to look at our roof for possibility of replacement. After his inspection he gave us the good news. We only need a cleaning. What a great feeling knowing that a company is truly putting their customers first. Eddie went above and beyond to explain and talk us through information. He didn't have any expectations of us purchasing, but still gave his time to make sure we were happy. What a great guy. Da Bella is lucky to have him. Highly recommend Eddie!

Everyone we worked with was friendly and our roof was done in 3 days. It looks great, happy we selected DaBella.

DaBella did a great job. My new roof and gutters are beautiful. Roofing crew was very diligent about protecting my dad's memorial tree in the front yard. Only reason I didn't give 5 stars overall is that I wasn't told when the gutter installers were coming and they left long, bent, gutter nails and gutter trimmings in my yard that I found with my lawnmower blade. Overall, though, this is a great company to work with. The GAF roofing system is amazing and my roof doesn't look like any other roof in my neighborhood. The special air circulation areas are very different from what many roofers do, and I get a lot of comments about them. The roofing crew was very accommodating and patiently answered my questions and concerns as they progressed through the project. They ripped off 3 layers of roofing and replaced more than half of the sheathing in one day and installed the new roof in 1 day. 2 days for a new roof is amazing. Being a first-time homeowner and this being my first major renovation on my 1978-built home, it was a lot more expensive than I ever dreamed a new roof/gutters would cost. I'm not saying they were overpriced, but that I had a bit of sticker-shock after the quote. Even so, I had a very old, sad, 3-layer roof, 2 active leaks in the attic, and absolutely worthless banged-up gutters. Sierra M was great and was the only roofing contractor to inspect my attic and took pictures of everything she found on the roof and in the attic space. She explained What was wrong with the old roof and gutters and why things needed to be done. DaBella was the only roofing company who did an inspection and took pictures. I'll definitely have them back to replace the windows a little farther down the road. :)

Roofing project almost complete and siding hasn't started yet but, so far, excellent customer service, timeliness, thorough clean-up after each day and completed sections look great.

DaBella's representatives and installers are excellent to work with. Starting with the field sales person right to the job captain this company was excellent to work with. We were given a 4-6 week time frame and our roof is now complete after only 2 weeks gone. I would HIGHLY recommend this company to anyone and everyone.

The salesmen made the process of getting a new roof extremely easy. I would hire them again. The contractor they hired were very quick and efficient and got the job done in less than 3 days. they even worked through a wind storm!

Very courteous, knowledgeable, and professional. Answered any and all questions.

THEY WERE UNORGANIZED AND UNRESPONSIVE TO INQUIRES . It took a number of phone calls to finally just to get them to acknowledge that they had my job. After over four weeks the got around to measuring the roof after my demanding the do something.