Brinks Investigation-Restoration Services Inc

Description of Work: drain cleaning, quick clean and got the job done right. I'd call them back in a heartbeat.

Description of Work: Had a little mix up with a coupon but the manager took care of it right away. Plumber Roger showed up on time and did his work in a timely manner, very professional. Got the results I wanted, very happy. I will use them for future plumbing issues.

Description of Work: Brinks did an excellent job for us at an astonishingly low price! , Great service! Great Price - I almost wish I had a plumbing problem so that I could have them back!!!

Description of Work: This was supposed to be a clean & inspect of one line but when it turned difficult the tech only wanted to leave. He was supposed to send me an estimate for further repairs but I never heard from him again. I have used this company before for alot of work so I believe it was just the circumstances of this job that affected what was/was not accomplished.

Description of Work: Inspected house plumbing.

Description of Work: I paid to have two lines plumbed, and that was done well. While discussing the work, I asked to have additional work done and that was easily added for a reasonable price, and the plumber did a great job of fixing the "home-owner" special that the previous owner had done. The plumber also spent time with me helping me with questions about my rentals' old fixtures. The service man was very nice, very accomodating, very helpful, and most importantly very professional. I will use this company again.

Description of Work: Michael, from, Absolute Heating and Air Conditioning, showed up, right on time. He was extremely professional. He quickly discovered what the reason was that my A/C would not come on. A Potato Bug got smashed, between the contacts, on the switch. I provided Michael with a used Toothbrush and the problem was resolved. He really paid attention to what he was doing. He made me feel very comfortable and was very methodical, in following steps to determine the problem. He explained everything he was doing. He gave me great confindence, in his ability, to resolve the problem. I definitley would use this company again. They strike me as being a very honest and caring company. I also appreciate the Veteran Discount Michael gave me. Ralph Wilson

Description of Work: Brinks Services, Inc. and/or Brinks Investigation-Restoration Services, Inc., lined the plumbing pipes, hot and cold, of our apartment complex in 2007. The lining carries a 10 yr. warrenty. We then called on them in April 2012 to replace water heaters at the same location. They finished the job late afternoon on April 12th and turned the water back on. That evening a leak occurred and flooded 7 units. Brinks came out, repaired the hot water pipe line and started the restoration project. All of the flooring, cabinets and some of the drywall had to be replaced. Our insurance company was called on to handle the problem. Nothing but problems from then on - tenants told they would be out approx. 2 weeks, they were out 6 weeks. Lack of communication throughout the job, at times no English speaking workers on jobsite, no supervisor to direct them. Did not receive invoices, statements showing payments, trouble with Brinks communicating with insurance company and when job was finished, last item repaired on July 17th, our final bill was not received till August 17th and was not even correct. Did not show proper amounts of checks that had already been paid to them and did not list a payment of $6400 that was paid first part of July. Mr. Brink had mentioned giving tenants $175 for inconviences they went through but because we handled carpet and vinyl replacement, he stated he didn't make the overhead that would have been charged to the insurance company so tenants did not receive anything from Brinks. At our final meeting and final payment for services rendered, Mr. Brink handed us a bill for $1400 that he said we owed him since he had opted to file a mechanics lien on us while the job was going on. He said that he would tear the $1400 bill up if we wrote a letter stating that we did have problems but all had been worked out. When he received this letter, he would tear up the bill for the $1400. We did not write the letter or pay this bill. We also received a call last, approx Sept 12th, from one of the subcontractors on the job, that he was still waiting for his final payment. WE DO NOT RECOMMEND THIS CONTRACTOR!

Description of Work: After initial visit to quote for water heater replacement, there was no further response in spite of follow up calls

Description of Work: Brink's had a special deal on a drain cleaning so I paid upfront with Pay Pal. They got us scheduled as soon as they had an opening.The plumbing specialist was professional and thorough. He had my kitchen drain functioning in record time. What a relief to be able to use it again. Many Tanks!

Description of Work: They snaked the drain and used a camera to see if there was any issue in the pipes. They were very professional and helpful and went beyond what I thought they would do for the $75 Angie's list deal. They recommended what we should do going forward to prevent future issues, and gave us a quote for it, although we haven't moved forward with that yet.

Description of Work: They performed services on my water heater after I purchased a Big Deal. They were good.

Description of Work: We took advantage of the Angie's Big Deal for Whole House Plumbing Inspection. The serviceman, Manuel, was very thorough, went through the whole house and explained everything he did. Their receptionist, Theresa, was pleasant, efficient and fun to talk to. Manuel said that he thought we needed 6 angle stops replaced and explained why. We have appliance insurance which will cover much of the cost at a significantly smaller cost than without such coverage. That is the only reason we are not having Brinks do it. They can be reached at 619-283-9647 or 760-740-0043.

Description of Work: I had purchased a big deal. I have a toilet that keeps running. I spoke with a representative, who sent a man out to do the work. The man came out and tried to do the work for us by doing a small adjustment. After assessing the situation he explained that he would have to come back and do more work. They are allowing me to use the deal past the service date.

Description of Work: I searched Angie's List and my manager called these people regarding a plumbing leak detection service. The receptionist answering the phone was EXTREMELY RUDE. so we did not go any further with this company regarding their service. Their workmen might be ok, but they need to improve their receptionist's attitude.

Description of Work: Panel installation and grounding.

Description of Work: various plumbing tasks - toilet handles, leaking sink faucets, etc.

Description of Work: Cut open the ceiling drywall, pulled out wet insulation, found pinhole leak in pipe, repaired it, left evidence for insurance adjustor.