Black Mountain Plumbing Inc

Plumbing, Water Heaters, Drain Cleaning,

About us

Black Mountain Plumbing, Inc. was founded in 1993 by Scott and Anita Ferrell and became a corporation in 2000. We are committed to excellence and integrity in the plumbing services that we provide to our San Diego area customers. We believe in offering excellent customer service and are proud to receive the Angie's List Super Service Award every year since 2005. Less than 5% of all plumbers listed on Angie's List are eligible to receive this award. We are members of the Better Business Bureau and have an A+ rating. We are also members of the Plumbing Heating Cooling Contractors Association.

Business highlights

31 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing repairs Water heater repair and installation Water filtration and softener systems

Services we don't offer

HVAC

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.8889 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
5%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 851-889 of 889 reviews

Elke L.
01/2014
5.0
plumbing
  + -1 more
.
Description of Work: I called on them three times last summer. Each time, Larry and his young assistant came and did a superb job and made sure to leave the work area clean. The jobs consisted of repairing an outside faucet, replacing a dishwasher, and installing a new bathroom vanity.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Black Mountain Plumbing Inc
Thanks for the input....thats my Son by the way... God bless, Scott

CAROL DIBENE D.
11/2013
5.0
plumbing
  + -1 more
.
Description of Work: Replaced toilet. Fixed other leaks on sinks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Black Mountain Plumbing Inc
Oh great, let us know if you need anything else.... God Bless Scott

Marina G.
11/2013
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Water heater replacement, small repairs in the house
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Black Mountain Plumbing Inc
Thanks for the call Scott

Neina S.
10/2013
5.0
plumbing, water heater repair
  + 0 more
good
Description of Work: water heater flush and home inspection with estimates to fix items

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Black Mountain Plumbing Inc
Thank you for using BMP, Scott

Lynda F.
10/2013
5.0
plumbing
  + -1 more
Great!
Description of Work: I had a slab leak in my Family Room. I called, they came right out! After talking about the issue we discovered I was still covered under a warranty with NuFlo pipe coating...

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Black Mountain Plumbing Inc
That was real good news to share with you ! Call again if you need anything ! Blessings Scott

Lee P.
07/2013
5.0
plumbing
  + -1 more
great A plus
Description of Work: plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Black Mountain Plumbing Inc
Thanks Scott ***lol

Terry K.
07/2013
5.0
plumbing
  + -1 more
fast and efficient
Description of Work: Installed 2 new toilets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Black Mountain Plumbing Inc
We are here to serve and grateful for the opportunity ! Thanks for the work ! Scott Ferrell, God bless OOPS,ceo/BMP

Shawn & Kim B.
05/2013
4.0
plumbing, water heater repair
  + 0 more
It was reasonable.
Description of Work: I bought a Big Deal for $49 for Whole House Plumbing Inspection & Water Heater Flush.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$49

Response from Black Mountain Plumbing Inc
Thank you and if you have any questions give me a call at the shop - Scott, Owner/BMP

Arthur S.
05/2013
5.0
plumbing
  + -1 more
unknown
Description of Work: Excellent service at reasonable price. We will use them again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Black Mountain Plumbing Inc
Thanks !! Scott

Patricia C.
04/2013
5.0
plumbing
  + -1 more
unknown
Description of Work: There was water in my garage - wasn't sure where it was coming from but suspected a broken or blocked pipe or main. I removed as much water as I could from the garage, then joined Angie's List and found Black Mt. Plumbing's name. Saw the coupon and thought it would cover whatever plumbing problem they might encounter. They came promptly, were professional, discovered that it was a blocked water main, cleared it, collected payment and left. Polite, professional, etc.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Black Mountain Plumbing Inc
Thank you....we hope to bring you many years of good service ! Scott Ferrell

RITA D.
03/2013
5.0
plumbing
  + -1 more
.
Description of Work: Replaced kitchen faucet. The plumber, Robert, arrived as schedule and installed a new faucet. He quickly finished the job and left the work area clean. Even though the company is out of our immediate area I will call them to do the job. needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$167.55

Response from Black Mountain Plumbing Inc
Folks that meet us use us and like us.....thanks for the job ! Blessings Scott

Tyson I.
03/2013
5.0
plumbing
  + -1 more
unknown
Description of Work: Very responsive. Excellent work. Robert was informative. Suggested changes to prevent problem in future.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Black Mountain Plumbing Inc
Wonderful !! Scott

Raman S.
03/2013
5.0
plumbing
  + -1 more
unknown
Description of Work: A slab leak has recently sprung up in my home (built in 1968). The leak was 'located' by a leak detection/location specialist company, CPL. Once the leak was located I then called Black Mountain Plumbing to schedule an appointment and to get an estimate. The person showed up on time. The person who showed up to provide estimate was very courteous and knowledgeable about the work and he did provide me a written estimate with the details of services. Overall, I am very satisfied with how promptly and professionally my request was handled. Really appreciate, thank you Black Mountain Plumbing!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Black Mountain Plumbing Inc
Professional is all we know, my Father had an Engineering Company and also a Construction Management Co. when I was growing up. I am sure that rubbed off on me.......Everything has a good way and a proper way.....And then there is the BMP way ! Blessings Scott Ferrell

TERESA J.
03/2013
5.0
plumbing
  + -1 more
Great job.
Description of Work: called them for a water pressure regulator change. They are very friendly and accurate. Instead of directly provide a quote, they asked for a few pics for the details. scheduled a date and Solomon came here on time. He is very nice, and I learned a lot from him. While he is changing the water pressure regulator, I also asked him on other small issues on the plumbing. He answered my questions and in the end, he helped me to fixed those small issues quickly! I really appreciate his service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Response from Black Mountain Plumbing Inc
Solomon and all our guys are great....we teach each other and encourage each other to not only do a good job but also "walk worthy" in all we do ! God Bless, Scott

john H.
03/2013
5.0
plumbing
  + -1 more
See above
Description of Work: My neigbor supervised the repair today so this report is second-hand. Larry found the leak below my driveway slab in less than an hour. It was two feet in from the edge. The concrete and clay above the copper pipe had settled onto the pipe, pressing it against a large cobble, which bent the pipe and eventually caused a pinhole-sized leak. It was not an easy repair since the clay was saturated, the hole had to be bailed out an th pipe wa under the slab. My neighbor was very impressed with Larry's work and his ability to find the leak and to repair the pipe without damaging the driveway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$606

Response from Black Mountain Plumbing Inc
Thanks, we try to repair things in such a manner that we do not wreck things, its not always possible but we try. Some need complete replacement and that's hard to tell a customer..... Glad we met your expectations ! God bless, Scott

Stephen H.
01/2013
5.0
plumbing
  + -1 more
unknown
Description of Work: Just had Black Mtn Plumbing out to the house. Solomon was on time, polite, courteous and effective. Our problem was resolved and the price was as estimated. Great company to do business with.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Black Mountain Plumbing Inc
We love it when we get straight A's, sometimes we get a B, our goal is to be the best with humility and grace ! God bless, Scott Ferrell

Gary M.
01/2013
5.0
plumbing
  + -1 more
See above.
Description of Work: Hi all, I just had David Boyer from Black Mountain Plumbing out to do the $49.00 hot water heater clean out and home plumbing inspection. I expected a quick tank flush, walk around the house and then a big up sell for $$$. What a surprise. First thing, David shows me how cool it is that someone had placed a bypass on the hot water heater lines in case it failed and he showed me how to use it in case of an emergency so the house would still have a water supply. Who knew? Then, he LISTENED to all of the problems we have had with the plumbing and spent almost an hour truly INSPECTING the entire property. We live in an early 60's adobe home with cast iron pipes that are clogging on a more and more frequent basis. I had made the reservation to have BMP come out before the toilet in the master bath decided to clog up and I was going to pull the wall mounted toilet out after all else had failed. David made sure I knew what I was doing, (yes, I am pretty handy) and offered suggestion to do it safely. David did not try to sell me on snaking the toilet first or anything else. He knew this was the only option and was fine with letting me do it. He did tell me that my little sink and drain snake was probably not the tool for the job and if I didn't have any luck, he could come back out and simply snake it for me. He even gave me a replacement wax ring for the toilet ! Well, I called them back and they will be here tomorrow. Okay, so I'm just kinda handy. Thank you David and thank you Black Mountain Plumbing. See ya tomorrow and whenever I need a great plumbing service. G Mc, Escondido

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Black Mountain Plumbing Inc
Nice, the #1 thing you will find with David or for that matter any Black Mountain Plumber is "Integrity" Col. 3:17 Blessings in 2013-Scott

Christine R.
11/2012
5.0
plumbing
  + -1 more
Very well.
Description of Work: Fixed 2 toilets

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Black Mountain Plumbing Inc
.....Very good....lol Thanks for calling :) Scott

Renate S.
10/2012
5.0
plumbing
  + -1 more
It went very well
Description of Work: Several jobs needed to be done because fixtures because fixtures had become old (15-20 years), corroded and leaky: bathroom fixtures in master bathroom needed to be exchanged two toilets kept running bathtub fixtures in guest bathroom were leaky and ugly washing machine water supply fixtures were corroded. The technicians (Solomon, David and Larry - if I remember correctly) were very helpful, professional, on time and patient. They helped with ordering the needed parts for the different jobs and had to come back twice as the ordered parts didn't all arrive at the same time. They fixed everything perfectly, and I highly recommend them without hesitation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Black Mountain Plumbing Inc
YEP, YEP, Solomon, David and Larry, thats right, good boys all ! Very glad you were happy, Thanks, Scott Ferrell

JOAN L.
09/2012
5.0
plumbing, water heater repair
  + 0 more
.
Description of Work: I'm very pleased with Black Mountain Plumbing's services. I called them late yesterday afternoon to see if they could have someone come out the next afternoon to fix a problem my mother was having with her toilet. The receptionist was excellent and said they could definitely have someone come out the following afternoon sometime between 1-4:00. Just before 1:00 I received a call from Travis saying that he was on the way. Travis arrived shortly thereafter, introduced himself and provided his card. My mother described the problem to him which she felt was the flapper . Travis checked the toilet out and it worked fine. He surmised that the chain to the flapper had likely kinked for some reason but that all was fine now. He even put dye in all the toilets to be sure none of the flappers were leaking. He also checked the water pressure which turned out to be fine and he noticed some issues regarding my mother's water heater and gave us some advice about it. He didn't charge at ALL for the visit. He said he didn't feel it appropriate to charge anything since he really didn't have to fix anything. Mom had thought she needed to replace the parts inside her toilet tank but Travis told her all looked fine and he didn't want her to waste her money on something that wasn't necessary. We really, really appreciated his honesty and his thoroughness in checking everything out and not charging since there was no repair work he had to do. We will definitely be calling Black Mountain again whenever we need plumbing help.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Black Mountain Plumbing Inc
Member, Travis is a really good guy, we do usually charge for diagnosing plumbing problems but that usually goes toward the repair, but we all have a soft spot for "Grandma's"...... Blessings, Scott

Pedram H.
08/2012
5.0
plumbing
  + -1 more
Excellent overall service.
Description of Work: Very responsive; sent plumper - David - next business day to my house. David was very knowledgeable! I had asked them to inspect a problem with my hot water in the master bath; he also check all pluming in the house at no additional charge. Here is the best part, two of my kitchen faucets would not Swivle (I didn't even know that this was a problem). David discovered the problem; He then contacted the manufacturer and found that they had a recall. He was able to get me two faucets at almost no cost! Now that's going above and beyond for your customer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Black Mountain Plumbing Inc
That is how we do it, we are out to be your trusted GOOD Plumber for life ! Blessings to you, Scott the Plumber

Rand S.
08/2012
5.0
plumbing
  + -1 more
good
Description of Work: Came promptly, repaired toilets quickly. All is well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$158

Response from Black Mountain Plumbing Inc
Thanks I will tell Dave ! Scott

brandon G.
06/2012
5.0
plumbing
  + -1 more
A+
Description of Work: LARRY CAME ON TIME AND FIXED OUR TOILET, STOPPED A SINK LEAK AND PUT IN AN OUTDOOR SPIGOT IN RECORD TIME AND WITH UNMATCHED CARE AND PROFESSIONALISM.BRAVO!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Black Mountain Plumbing Inc
.....Larry is so efficient its not even funny, glad he got r done ! Thanks for using BMP, Scott the Plumber

BETTY C.
05/2012
5.0
plumbing
  + -1 more
ey ey
Description of Work: Consulted on repairing or replacing toilets in the house. Since I chose to replace I took one of the models that they carried and they replaced them the next day. They were prompt and careful and found that the pressure regulator on the house was defective and replaced it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Black Mountain Plumbing Inc
Member, Thanks for calling us and we hope to be of service to you in the years to come ! Thanks and God Bless, Scott

Bradley Z.
04/2012
1.0
plumbing
  + -1 more
unknown
Description of Work: I paid big money to black mountain plumbers for like nothing. Had a leak i thought. checked with u, well thewy determined i had under ground leak, well turns out it was my water softner leaking they thought. dug up my yard told me $95.00 hr, well next day 2 guys showed up not original who diagnosed problem, dug for few hours. boss showed up said it was sofner. left hole open and charged me for 2 people digging for 2hrs 95 X 2. where that come from? They left hole open and nothing. turns out it wasnt the softner, was a damaged drain pipe which they couyld even find like 12 inches from whrere they dug. my brotherinlaw and i replaced for l;ike $25.00. needless to say we dont have plumbing degrees. anyways turns out if they spent like another 15min or kept same guy all would of worked. Also hated fact that all while they and boss here they put down other contracts who accomplished same thing for neighbors. actuaaly in 1 or 2 days - they actually finished the job.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Black Mountain Plumbing Inc
I absolutely remember this call from 11-2-11, almost six months ago. My Lead plumber Robert was out ( at no cost to you) and confirmed you did not have a leak in the pressurized water system. He suggested you have us send a crew out to dig it up. After only 2 hours my crew was sure it was not an underground leak, they called me out and shared with me all the possibilities they had ironed out as possible causes. After some more time spent investigating I noticed a PVC pipe hidden under your concrete bench along the wall . After the guys moved the bench you could see that the stucco was wet starting at the bottom side of the PVC pipe which was pointing up hill away from the stucco with no 90 on the end to direct the water away from the house. This was the once a week at 2 am softener back wash drain line. We charged you $ 90.00 hr per Plumber not $ 95.00 hr to take apart your planter area and dig in the mud for two hours.....big mess. Total of $ 321.73 after your Angie's list discount for parts, and 4 trucks and 4 men that had been involved it helping you ! We offered to come back after the area had dried up and put back your soil. You didn't want a return trip as well as didn't want to pay us to replace it all. Neither Robert ( 12 ) years with our company and a great plumber or myself ( 25 ) years exp. charged you for our time. The leak you said you found and fixed is separate for sure 100% ! Tell me, the drain you just repaired was it an area drain or sewer drain ? Typically drains that leak under ground don't surface or in your case get a 150 square feet area soaking wet unless under pressure. If it was a sewer drain under ground you repaired you would have had to also have had a sewer back up in that line forcing the "Grey water",out. If it was in the wall it would most likely have shown itself just as the PVC line did on the wall in a Christmas tree pattern starting from the source and widening out as it ran down the wall. Sorry your not happy, I am 100% sure what I found as the source at that time was correct......this is a separate problem that has shown up 6 months later I am confident ! Blessings to you and your family, W. Scott Ferrell CEO/BMP Inc.

Contact information

9909 Hibert Street Suite E, San Diego, CA 92131

http://www.blackmountainplumbing.com

Service hours

Sunday:
6:00 AM - 11:30 PM
Monday:
6:00 AM - 11:30 PM
Tuesday:
6:00 AM - 11:30 PM
Wednesday:
6:00 AM - 11:30 PM
Thursday:
6:00 AM - 11:30 PM
Friday:
6:00 AM - 11:30 PM
Saturday:
6:00 AM - 11:30 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
782799
Trade License Locale
CA
Trade License Authority
California Contractors State License Board
Trade License Expiration
08/31/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Kitchen and Bath Remodeling,
Sewer Cleaning,
Appliance Repair,
Water Filtration and Softening,
General Remodeling,
Home inspection,
Lawn Irrigation,
Natural Gas Lines,
Appliance Sales and Installation

FAQ

Black Mountain Plumbing Inc is currently rated 4.8 overall out of 5.

Sunday: 6:00 AM - 11:30 PM

Monday: 6:00 AM - 11:30 PM

Tuesday: 6:00 AM - 11:30 PM

Wednesday: 6:00 AM - 11:30 PM

Thursday: 6:00 AM - 11:30 PM

Friday: 6:00 AM - 11:30 PM

Saturday: 6:00 AM - 11:30 PM

Black Mountain Plumbing Inc accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, Black Mountain Plumbing Inc does not offer free project estimates.
Yes, Black Mountain Plumbing Inc offers eco-friendly accreditations.
Yes, Black Mountain Plumbing Inc offers a 10% senior discount.
Yes, Black Mountain Plumbing Inc offers emergency services.
Yes, Black Mountain Plumbing Inc offers warranties.
Black Mountain Plumbing Inc offers the following services: Plumbing repairs Water heater repair and installation Water filtration and softener systems
HVAC

Contact information

9909 Hibert Street Suite E, San Diego, CA 92131

http://www.blackmountainplumbing.com

Service hours

Sunday:
6:00 AM - 11:30 PM
Monday:
6:00 AM - 11:30 PM
Tuesday:
6:00 AM - 11:30 PM
Wednesday:
6:00 AM - 11:30 PM
Thursday:
6:00 AM - 11:30 PM
Friday:
6:00 AM - 11:30 PM
Saturday:
6:00 AM - 11:30 PM