Black Mountain Plumbing Inc

Plumbing, Water Heaters, Drain Cleaning,

About us

Black Mountain Plumbing, Inc. was founded in 1993 by Scott and Anita Ferrell and became a corporation in 2000. We are committed to excellence and integrity in the plumbing services that we provide to our San Diego area customers. We believe in offering excellent customer service and are proud to receive the Angie's List Super Service Award every year since 2005. Less than 5% of all plumbers listed on Angie's List are eligible to receive this award. We are members of the Better Business Bureau and have an A+ rating. We are also members of the Plumbing Heating Cooling Contractors Association.

Business highlights

31 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing repairs Water heater repair and installation Water filtration and softener systems

Services we don't offer

HVAC

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.8889 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
5%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 826-889 of 889 reviews

Tatiana F.
06/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Response from Black Mountain Plumbing Inc
Thanks so much ! God bless, Scott

Ujwala R.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They were professional, had excellent quality of work but a little pricey.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Black Mountain Plumbing Inc
We do our best, thank you for your kind words. God bless, Scott

Carol D.
06/2014
5.0
plumbing, water softeners, drain cleaning
  + 1 more
unknown
Description of Work: Installed a new kitchen faucet. Uninstalled a old water filtration system. Refurbished a bathtub faucet. Ran a new line to the refridgerator ice maker. Cleared stopped up drain line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Black Mountain Plumbing Inc
Hey, I think I was at your home a while back ? Scott

Linda B.
06/2014
5.0
plumbing
  + -1 more
.
Description of Work: 4 new faucets with under sink angle gaps. 4 valve stems for additional faucets. New shower arm and tub spout. angle stop for toilet. 3 outdoor water faucets. 1 pressure regulator with ball valve. Men worked hard until they were done. Cleaned up and removed all trash. They were very pleasant and took pride in getting the job done right.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Maria M.
06/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dawn B.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They replaced two bathroom faucets (which we had purchased previously) and did a diagnostic on our kitchen faucet, which was running slow. They were professional and pleasant, and completed the work on time. I did feel their prices seemed a bit high, but I hadn't done a lot of shopping for this beforehand, so I'm not sure about the industry standard.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$781

Response from Black Mountain Plumbing Inc
To help you feel better we shop our prices a lot, we are usually 2/3 - 1/2 of comparable plumbing shops.....we don't really advertise.....and we retain 99% of all our customers so we can save you money ! God bless' Scott

Dale B.
06/2014
5.0
plumbing
  + -1 more
OK
Description of Work: Replace hose valve

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Response from Black Mountain Plumbing Inc
Thanks, for calling us out.... Scott

John E.
06/2014
3.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$180

Hannelore D.
06/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: Relocate pipe out let in toilet so new toilet can be installed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

Response from Black Mountain Plumbing Inc
Thanks ..... Scott

Cindy W.
06/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: I bought the $99 special hose faucet replacement thing but I would not use them again because I noticed that they have a $18.00 vehicle surcharge, meaning they charge you $18 right off the top because they have to use their vehicle to come to your house. I think this is a frivolous charge. Granted, doctors charge for house calls too, and plumber charge almost as much as doctors, but it seems to me that the vehicle charge should be absorbed by them. It isn't like we can bring our plumbing problems to them. The guy that came out said all plumbers add that charge, and maybe they do, but if Zech Plumbing added that charge they were smart enough to include it in the overall price of service. | |I wouldn't use Black Mountain Plumbing because I don't like being nickel and dimed. |

Rating CategoryRating out of 5
quality
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$99

Response from Black Mountain Plumbing Inc
Well I understand, but it is printed on every invoice, not an add on. We also do not have a service call fee. Be blessed, Scott

Irene A.
06/2014
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Black Mountain Plumbing Inc
Thanks Scott

Don S.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: I signed up for a big deal to replace a facet. |I made the appointment. |They came during the The allotted time. |The reason for the B, when I made the appointment they said they would call when on the way, no call. |Larry was cheerful, polite and professional. |Great service. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Response from Black Mountain Plumbing Inc
Sorry Larry did not call first..... But thanks for the nice review, Scott

Nancy S.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: I had two items, a faulty outdoor faucet and a running toliet that needed repair. Solomon and Daniel arrived on time after calling to let me know that they were on their way. We went over the items and they gave me a quote on the repairs. They immediately got to work. Both Solomon and Daniel went above and beyond the repair. They were both knowledgable, efficient, courteous and respectful. | |The faucet was butt up against a rain gutter downspout. Daniel was able to remove the old welded on faucet with only minor scratches to the downspout. He replaced the faucet such that it could be easily replaced in the future if needed. He even patched an existing gap between the pipe and side of the house. | |Solomon explained the possible problems with the toliet beginning w/flapper and lift chain, checked for leaks with dye tablet. We settled on a re-build of the tank since it was 14 years old. As he was working on the re-build, he checked to see if there were any cracks or chips that could also be causing problems now or in the future. | |I highly recommend Black Mountain Plumbing. Will definitely use them again. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$490

Response from Black Mountain Plumbing Inc
Great, we try do do clean work ! God bless, Scott

Douglas B.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Arrived on time, provided written estimate and had problem fixed within a couple hours. Well done!

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Black Mountain Plumbing Inc
Very good, thanks for noticing ! God bless, Scott

Carmen C.
06/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Black Mountain Plumbing Inc
Thanks for choosing Black Mountain Plumbing Inc. Scott Ferrell

Tara M.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced 2 toilets and fixtures that were old and leaking. Was in and out in about 1.5 hrs. Great work and no hassles for us. worth the money.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Black Mountain Plumbing Inc
Thank you, please do not put bleach tabs in the tanks it will break down the rubber and plastic parts. God bless, Scott Ferrell

Rick E.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They replaced the outside, leaky, hose bib with a new one. It was quick and efficient.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Black Mountain Plumbing Inc
Thank you very much for purchasing our Angie's List Big Deal! God bless, Scott

Kay O.
06/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: They did what was advertised: changed/repaired an outdoor hose bib/faucet. |It took the provider 5 - 10 minutes, so I felt the cost was too high. Let the buyer |beware; my ignorance of the simplicity of the job cost me a lot. BTW: The provider was professional, polite, friendly, etc. It's on me.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Black Mountain Plumbing Inc
Hello. It's probably not as easy as it looks. There are several sizes of hose bibbs, male and female threads. You would have to either know for sure the correct size or take it with you to the plumbing supply house. Also, there is a correct way and an incorrect way to shut down and energize a potable water system. Done incorrectly, problems can occur. Also, many times what appears to be a threaded or screwed together connection is in fact not. Instead it is a soldered connection that appears you could remove with two wrenches. Every week we get a phone call from a customer that tried to remove a hose bibb that was soldered by trying to unscrew it or that was screwed together and didn't back up with a second wrench. This causes the pipe to twist in the wall and we then have to open the stucco or drywall to repair. What appears to be simple and easy is how well and fast our guys work. Thank you for calling us! Scott

Lisa S.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: I can't recommend them more highly. I had a leak in a water purifier in my garage on Friday afternoon before Labor Day weekend. A plumber talked me through turning off the water, and then bypassing the water purifier so that my house could have water until a plumber could come out. I texted pictures of the system to the plumber and was given step by step instructions. When the plumber came out, the repair was done to my satisfaction. I now have another plumbing need and will call them again. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Black Mountain Plumbing Inc
Super! We look forward to serving you again! God bless, Scott

Patricia D.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: First attempted to clear drain but ended up having to change the toilet. |Wasn't a fun experience but was handled professionally and efficiently so I am grateful.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Black Mountain Plumbing Inc
.....Ya, thats always a bummer. But some things cant be fixed. Thanks again, God bless, Scott

Lisa G.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: I purchased a big deal to fix my 0utdoor hose. I don't think the job was very involved, but they were on time and knowledgeable. He checked a few other things, but didn't twist my arm to do things I didn't want. He also was nice enough to come at a time that wouldn't interfere with my work rather than only sticking to his usual time blocks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

NANCY F.
05/2014
5.0
plumbing
  + -1 more
..
Description of Work: ..

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Joel S.
05/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Nancy S G.
04/2014
3.0
plumbing
  + -1 more
unknown
Description of Work: Wanted an instant hot dispenser installed. They quoted a very high amount and we're not going to be able to do all of the work. I was very disappointed because I have used this company in the past for other services and had been very satisfied. I would use them for other plumbing needs but not so much on specialty areas such as this one.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Black Mountain Plumbing Inc
Sorry to hear that we couldn't do all the work. Was it cause the granite needed dilled or was the inta-hot connected to a RO system ?....both those we do not do. God bless, Scott

Andy M.
03/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced ancient outdoor spigot and performed a whole house plumbing inspection which lead to a complete indoor sink drain line removal/replacement. Total time approx. 1 hour. VERY professional. VERY quick. VERY HIGH QUALITY parts & labor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Black Mountain Plumbing Inc
Thanks for calling.... Scott

Contact information

9909 Hibert Street Suite E, San Diego, CA 92131

http://www.blackmountainplumbing.com

Service hours

Sunday:
6:00 AM - 11:30 PM
Monday:
6:00 AM - 11:30 PM
Tuesday:
6:00 AM - 11:30 PM
Wednesday:
6:00 AM - 11:30 PM
Thursday:
6:00 AM - 11:30 PM
Friday:
6:00 AM - 11:30 PM
Saturday:
6:00 AM - 11:30 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
782799
Trade License Locale
CA
Trade License Authority
California Contractors State License Board
Trade License Expiration
08/31/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Kitchen and Bath Remodeling,
Sewer Cleaning,
Appliance Repair,
Water Filtration and Softening,
General Remodeling,
Home inspection,
Lawn Irrigation,
Natural Gas Lines,
Appliance Sales and Installation

FAQ

Black Mountain Plumbing Inc is currently rated 4.8 overall out of 5.

Sunday: 6:00 AM - 11:30 PM

Monday: 6:00 AM - 11:30 PM

Tuesday: 6:00 AM - 11:30 PM

Wednesday: 6:00 AM - 11:30 PM

Thursday: 6:00 AM - 11:30 PM

Friday: 6:00 AM - 11:30 PM

Saturday: 6:00 AM - 11:30 PM

Black Mountain Plumbing Inc accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, Black Mountain Plumbing Inc does not offer free project estimates.
Yes, Black Mountain Plumbing Inc offers eco-friendly accreditations.
Yes, Black Mountain Plumbing Inc offers a 10% senior discount.
Yes, Black Mountain Plumbing Inc offers emergency services.
Yes, Black Mountain Plumbing Inc offers warranties.
Black Mountain Plumbing Inc offers the following services: Plumbing repairs Water heater repair and installation Water filtration and softener systems
HVAC

Contact information

9909 Hibert Street Suite E, San Diego, CA 92131

http://www.blackmountainplumbing.com

Service hours

Sunday:
6:00 AM - 11:30 PM
Monday:
6:00 AM - 11:30 PM
Tuesday:
6:00 AM - 11:30 PM
Wednesday:
6:00 AM - 11:30 PM
Thursday:
6:00 AM - 11:30 PM
Friday:
6:00 AM - 11:30 PM
Saturday:
6:00 AM - 11:30 PM