Black Mountain Plumbing Inc

Plumbing, Water Heaters, Drain Cleaning,

About us

Black Mountain Plumbing, Inc. was founded in 1993 by Scott and Anita Ferrell and became a corporation in 2000. We are committed to excellence and integrity in the plumbing services that we provide to our San Diego area customers. We believe in offering excellent customer service and are proud to receive the Angie's List Super Service Award every year since 2005. Less than 5% of all plumbers listed on Angie's List are eligible to receive this award. We are members of the Better Business Bureau and have an A+ rating. We are also members of the Plumbing Heating Cooling Contractors Association.

Business highlights

31 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing repairs Water heater repair and installation Water filtration and softener systems

Services we don't offer

HVAC

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.8889 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
5%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 51-889 of 889 reviews

Judy B.
10/2017
5.0
plumbing, home remodeling
  + 0 more
John Horn came out to give us an estimate & explained everything that needed to be done to run a gas line from garage to kitchen. Charged $39 which was credited when gas line installed. John and Dillon came at appointed time range, they pulled out the old stove and put in garage, installed the gas line, very friendly and professional. Great communication with the entire company.
Description of Work: gas line run into kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,867

Kalyna L.
09/2017
5.0
plumbing
  + -1 more
I am very pleased with the service I got. The plumber the company sent, Daniel Kent, was friendly and professional, and he arrived on time after calling me to inform me when he would be coming to my condo. He told me exactly what the costs might involve before he did any work, and he cleaned up after himself when he left. The drain now works perfectly! The original cost was $127, but I got a $12.70 discount for being an Angie's List member, so I paid $114.30. I would definitely recommend this company and this particular plumber.
Description of Work: A tub was draining extremely slowly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra C.
09/2017
5.0
plumbing
  + -1 more
They arrived a little late but called to explain their delay. The service technician quickly diagnosed and repaired the problem. The company needed payment and we were not available on site to pay. I was able to call the office and complete the payment on the phone. They emailed us a copy of the bill. Our experience with Black Mountain Plumbing (three services) has always been professional, prompt and quality work. We will use their services in the future.
Description of Work: We had a wet spot on the ceiling of our family room. Black Mountain Plumbing quickly found the two spots on the pipe which caused the leak. Replaced the portion of pipe which contained the leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Kevin S.
09/2017
5.0
plumbing
  + -1 more
Black Mountain is the most professional plumbing company I have hired. Zion came to my mother's home to address an issue with a toilet. He was professional, had common sense, and had attention to detail. She hired three other plumbing companies in the past few years to attempt to fix the issue The flapper which was replaced each time. None of the other plumbers had the knowledge to also replace the small rubber tube that goes to the overflow tube. Reasonable rates. They service North County San Diego.
Description of Work: Toilet had leak from tank into bowl. Tank was refilling small amount of water about every hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GARY H.
09/2017
5.0
plumbing
  + -1 more
After the leak was pinpointed as underneath our dining room by a leak detection specialist (thanks to Jeff from CPL!), we met and then chose John to complete the job of capping and rerouting of our hot and cold water pipes. Ten hours later (the builder of our house turned out to be a master of piping, er, surprises), John with the assistance of Adam and Dylan restored our hot water 24/7 while not creating an unusable hot tub under our flooring. Thank you, thank you John for your diligence and patience!
Description of Work: We had a hot-water pipe leak under our slab that was discovered by SDG&E. The gas company noticed our higher-than-normal natural gas usage and sent a worker out to see if we had a leak. Nope. But he did find that we had a water meter that was spinning constantly. Yikes! More than 20,000 gallons worth turns out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Ann E.
09/2017
5.0
plumbing
  + -1 more
Black Mountain Plumbing sent Zion to change out the supply lines and replace three angle stops under my kitchen sink. He did an excellent job. While working Zion noticed a spot where water had leaked from the supply line attached to my Moen faucet. He help me with the process of acquiring a replacement faucet from the Moen company by taking pictures, speaking to the representative, and making sure the faucet they were sending was compatible with my portable dishwasher's connection. I will be calling Black Mountain to arrange the faucet installation.
Description of Work: Change out angle stops under the kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$246.78

Dennis & Judy E.
08/2017
5.0
plumbing
  + -1 more
Very well. I would highly recommend this crew of young men who were very courteous, friendly and did not use foul language. Robert, the lead, did a great job of making sure the rooms were re-piped with the least amount of drywall destruction. Highly recommend!!
Description of Work: Due to several cooper pipe leaks, Black Mt. did a "re-pipe" of the whole two story house and garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Glenn C.
08/2017
5.0
plumbing
  + -1 more
The work was completed in a timely manner. Everything was completed as requested.
Description of Work: Plumbing needed in the master bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

VERONICA K.
08/2017
5.0
plumbing, drain cleaning
  + 0 more
A plumber came out, on time, and fixed all the drains. They're now running fine.
Description of Work: My kitchen and bathroom drains were all running slowly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Fran C.
08/2017
5.0
plumbing
  + -1 more
Excellent. Soloman diagnosed the issue quickly. He was professional and respectful. Made sure the furniture was covered add cleaned up after he was done. Also checked some areas and noticed that I had another issue. Showed me what was the issue, explained it and wrote up an estimate. I was very happy and will request him to fix that issue
Description of Work: Leak on ceiling from upstairs bath

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Kathleen D.
08/2017
5.0
plumbing, drain cleaning
  + 0 more
Called Tuesday late AM and got an appt. for Wednesday mid-day. Called ahead to let me know on their way, was here for 2 hours replacing the garbage disposal and associated pipes. Found out that previous company used during kitchen remodel had done the work out of code, and replaced that too. Advised me on how to prevent problems in the future with use of disposal. Had a trainee with him, and did some teaching as well, which was interesting to me. Cleaned up after work done, and honored the bid, although I think it took longer than they had originally anticipated.
Description of Work: Garbage disposal died, leaking water all over the inside of the cabinet underneath, and blocking drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$390

Renee A.
08/2017
5.0
drain cleaning, plumbing
  + 0 more
They sent one plumber for the work. He explained and showed us what happened.
Description of Work: They cleaned out a sink and changed the flapper in the toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Elisa D.
07/2017
5.0
plumbing
  + -1 more
They were fast, professional, friendly, and explained everything. It's our first time using them. We've been home owners for over 30 years and we found a great plumber! We will will refer them to family and friends and anyone who needs a great plumber!
Description of Work: Plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marta M.
07/2017
5.0
plumbing
  + -1 more
Called a couple of other plumbers and waited for a call back. Black Mountain answered the phone promptly and sent out a plumber the next day. James was excellent. He reviewed the situation and spent about 15-20 minutes on the phone walking me through the options. He did a service that day on the water valve, and came out he following week to install the faucets and replace the supply lines. He called both before doing the work and after it was completed. I would definitely use Black Mountain Plumbing and request a James Kim again.
Description of Work: Needed plumbing work for my rental. Installed three faucets, three pairs of supply lines and a new water pressure valve.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,870

Jan B.
07/2017
5.0
plumbing
  + -1 more
Job was completed well. They jack-hammered the concrete in front of the house to get to the broken pipe. Replaced pipe and installed a new faucet. Cleaned up well after themselves.
Description of Work: A pipe below an outside faucet at the front of the house burst underground within concrete

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth M.
07/2017
5.0
plumbing
  + -1 more
The work was done very professionally. They came on short notice, they were punctional and they seemed to do a very good job. THey carefully checked for leaks and cleaned up after themselves before leaving. I was definitely pleased with their service.
Description of Work: Removal and installation of sinks and faucets in kitchen and baths. Shower arm replacement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

P P.
06/2017
5.0
plumbing
  + -1 more
Perfectly. Tech was Adam. Explained what he would do; the cost; was very neat and clean; professional throughout the job. Liked the 10% Angie List discount too:) My appreciation for Angie List is growing.
Description of Work: Replace Wax Seal on toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$167

Peter Z.
06/2017
5.0
plumbing
  + -1 more
Solomon was professional, helpful and wanted to ensure that I was happy with his service. These guys are great.
Description of Work: Sewer line inspection

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$207

JUDY R.
06/2017
5.0
plumbing
  + -1 more
It went great. For the first issue, the owner came out, and while we were under the impression we needed a hard gas line installed underground, he explained we could do this much more cheaply with parts from Home Depot and a plumber to install a flex line with quick releases that would only be hooked up when we were using the fire pit. He saved us thousands with this advice, and when we decided to go ahead, we used BMP to do the installation. For the second issue, we had already been quoted a very high price by another plumber to replace the Everhot, so we just left it broken for a long time. When we got BMP out to quote it, the price was less by about $200 so we went ahead and did it. They threw in the leak alarm for free. In every case of contact with this company, and with every visit, they were the peak of professional, courteous, punctual, reasonably priced service. They will be our go-to plumbers from here on in.
Description of Work: We had them out twice, first to look at our fire pit which needed a natural gas line hooked up, and then to replace our Everhot under sink hot water dispenser and put in a leak alarm under it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elisa D.
06/2017
5.0
plumbing
  + -1 more
I can't comment too much because we're ongoing with them. We're still utilizing. It's an ongoing project. They were great. The guy was really good. Their pricing was very good too, with a senior discount. They did a good job. They were here when they said they were going to be. The guy was great.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gayle G.
06/2017
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
We were having difficulties with a suspected blockage in the sewer drain for our house. I made an online appointment request on Black Mountain Plumbing’s website and within a couple hours was contacted by their office to make an appointment and both a confirmation email and text were sent. The plumber, Solomon, called to let me know he was on his way. Solomon arrived on time, was friendly, knowledgeable and efficient. He kept me informed of his progress and made suggestions for preventive maintenance. I was very impressed with his level of customer service and professionalism and will recommend Solomon and Black Mountain Plumbing without hesitation.
Description of Work: Suspected blockage of main sewer line drain, requested clean out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$357

Sonal S.
06/2017
5.0
water heater repair
  + -1 more
I CALLED THEM ON FRIDAY, THEY COULD NOT COME BEFORE MONDAY, BUT UNDERSTANDING MY URGENCY GAVE ME COUPLE OF COMPANIES NAME WHO MAY BE ABLE TO HELP ME. I AM QUITE THANKFUL FOR PUTTING MY NEED BEFORE THEIR INTEREST.
Description of Work: WATER HEATER VALVE WAS LEAKING.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Cynthia H.
05/2017
5.0
plumbing
  + -1 more
Everyone went above and beyond to get me through my plumbing 'crisis'. The staff, all of them, were polite, efficient, and innovative. I highly recommend them if want top notch service at competitive costs.
Description of Work: I had a hot water pipe rerouted through my house following 2nd slab leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2

Hal S.
05/2017
5.0
plumbing, drain cleaning
  + 0 more
very well and got some tips on keeping drains clear.
Description of Work: clear drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Julie S.
05/2017
5.0
plumbing
  + -1 more
They were quick to respond to the call. They arrived on time and early in the window they gave me. And they gave me a discount for being on Angies list!
Description of Work: Fixing a leaky faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

9909 Hibert Street Suite E, San Diego, CA 92131

http://www.blackmountainplumbing.com

Service hours

Sunday:
6:00 AM - 11:30 PM
Monday:
6:00 AM - 11:30 PM
Tuesday:
6:00 AM - 11:30 PM
Wednesday:
6:00 AM - 11:30 PM
Thursday:
6:00 AM - 11:30 PM
Friday:
6:00 AM - 11:30 PM
Saturday:
6:00 AM - 11:30 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
782799
Trade License Locale
CA
Trade License Authority
California Contractors State License Board
Trade License Expiration
08/31/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Kitchen and Bath Remodeling,
Sewer Cleaning,
Appliance Repair,
Water Filtration and Softening,
General Remodeling,
Home inspection,
Lawn Irrigation,
Natural Gas Lines,
Appliance Sales and Installation

FAQ

Black Mountain Plumbing Inc is currently rated 4.8 overall out of 5.

Sunday: 6:00 AM - 11:30 PM

Monday: 6:00 AM - 11:30 PM

Tuesday: 6:00 AM - 11:30 PM

Wednesday: 6:00 AM - 11:30 PM

Thursday: 6:00 AM - 11:30 PM

Friday: 6:00 AM - 11:30 PM

Saturday: 6:00 AM - 11:30 PM

Black Mountain Plumbing Inc accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, Black Mountain Plumbing Inc does not offer free project estimates.
Yes, Black Mountain Plumbing Inc offers eco-friendly accreditations.
Yes, Black Mountain Plumbing Inc offers a 10% senior discount.
Yes, Black Mountain Plumbing Inc offers emergency services.
Yes, Black Mountain Plumbing Inc offers warranties.
Black Mountain Plumbing Inc offers the following services: Plumbing repairs Water heater repair and installation Water filtration and softener systems
HVAC

Contact information

9909 Hibert Street Suite E, San Diego, CA 92131

http://www.blackmountainplumbing.com

Service hours

Sunday:
6:00 AM - 11:30 PM
Monday:
6:00 AM - 11:30 PM
Tuesday:
6:00 AM - 11:30 PM
Wednesday:
6:00 AM - 11:30 PM
Thursday:
6:00 AM - 11:30 PM
Friday:
6:00 AM - 11:30 PM
Saturday:
6:00 AM - 11:30 PM