Black Mountain Plumbing Inc

Plumbing, Water Heaters, Drain Cleaning,

About us

Black Mountain Plumbing, Inc. was founded in 1993 by Scott and Anita Ferrell and became a corporation in 2000. We are committed to excellence and integrity in the plumbing services that we provide to our San Diego area customers. We believe in offering excellent customer service and are proud to receive the Angie's List Super Service Award every year since 2005. Less than 5% of all plumbers listed on Angie's List are eligible to receive this award. We are members of the Better Business Bureau and have an A+ rating. We are also members of the Plumbing Heating Cooling Contractors Association.

Business highlights

31 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing repairs Water heater repair and installation Water filtration and softener systems

Services we don't offer

HVAC

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.8889 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
5%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 101-889 of 889 reviews

Teneil D.
11/2016
5.0
plumbing
  + -1 more
Excellent. I upgraded my shower head and knobs to something I never would have been able to assemble myself. Plumber had to go into a crawl space and work his magic.
Description of Work: Toilet work and shower head/knob installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Teneil D.
11/2016
5.0
plumbing
  + -1 more
Service was friendly, efficient and thorough. Highly recommend!
Description of Work: Fixed water pressure and installed new shower knob and diverter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$490

JENNY H.
11/2016
5.0
plumbing, water heater repair, drain cleaning
  + 1 more
Travis was honest, fast, efficient, professional and personable. He evaluated all the work to be done first and then gave us an estimate in writing before starting any work, which I really appreciated. I thought the price was fair for the work he did. We would ask for Travis again for any future plumbing needs, and we plan to ask this company for a quote on our planned future bathroom remodels.
Description of Work: Called for an appointment for some repairs and got scheduled for the next day. Kathy took the call and was very polite and professional. Travis came out during the scheduled window of time and texted us when he was on his way. He (1) replaced our leaking water heater flex hose with a new copper line, and also put in a new shutoff valve with a lever handle to make it easier to turn on/off, (2) snaked out our kitchen drain, which fixed our issue with slow sink drainage, and (3) fixed a leaking toilet by replacing the flapper.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Anand S.
11/2016
5.0
plumbing, water heater repair
  + 0 more
Called black mtn after the leak..they came in 3 hrs. Solomon was the plumber - very professional. Done on time and very well. Much apprecated
Description of Work: changed out leaking hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Jeanne N.
11/2016
5.0
plumbing
  + -1 more
Daniel Kent is yet another super friendly and competent plumber from Black Mountain Plumbing who loves his job. While he worked on the sinks he gave me lots of great tips and recommendations. I love how Black Mountain is high tech such as using texting to help with appointments and reminders. I'm planning future jobs for them.
Description of Work: First trip: Replace kitchen faucet and garbage disposal. Second trip: Rebuild a bathroom faucet that had rusted and clogged internals.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael P.
11/2016
5.0
water heater repair
  + -1 more
Daniel and Nick did a great job. Came over within the time window with plenty of forewarning via text so we could get home in tike. Got the work done quickly, extremely professional throughout. These guys are fantastic. The estimate was similar to another quote we got, but their quality and professionalism makes it a no brainer.
Description of Work: Replaced water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Robbin M.
11/2016
5.0
plumbing
  + -1 more
Daniel was on time, very courteous, professional and let me know what he thought would be best for what was needed to bring the toilet to the best working order. He gave me the price for what I agreed on having done and asked me if I was a member of Angies List, which I am, and I received a 10% discount on my bill because I am. I would not have thought to ask for the discount. I would 100% recommend Black Mountain Plumbing if all the plumbers are as efficient and professional as Daniel. Thank you Daniel for making this a easy process for me so i can enjoy the rest of my weekend.
Description of Work: My toilet was leaking from the water line from the wall - the plumber Daniel changed out the line and replace a very old and inappropriate shut off valve for the type of toilet I had

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

Jan B.
11/2016
5.0
plumbing
  + -1 more
Scott and Joel did an excellent job and were very professional, and clean and tidy. They went the extra mile by replacing the wood around the drain and supporting it underneath.
Description of Work: We needed the piping for the faucet for our shower to be moved to the opposite wall, next to the shower door, and a new drain installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas M.
11/2016
5.0
plumbing
  + -1 more
the night shift plumber, James Kim, arrived ~ 20 minutes after my call. Took him an hour to replace both valves and reconnect the system. James was polite and professional and pointed out some potential future problems to keep an eye out for.
Description of Work: kitchen water shut off valve snapped when I was shutting it off

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Ann C.
10/2016
5.0
plumbing
  + -1 more
good communication before arrival, on-time, worked fast, clean up outstanding
Description of Work: Replaced kitchen sink faucet, repaired drain under bathroom sink, installed new tub g=faucet and installed shower head.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$770

Sandra C.
10/2016
5.0
plumbing
  + -1 more
Scott was very professional, courteous and informative. The installation of the sink was performed a month ago and I still smile when I am standing at it and seeing the wonderful job he did on the installation. The sink we purchased on-line at Amazon had a blemish so they found us a sink locally and still completed the installation on the same day. We will definitely use Black Mountain Plumbing again.
Description of Work: We first contacted them to evaluate a concern we had about our pipe system being 20 years old and whether it needed to be replaced. They honestly told us that since we had had one leak, it was not needed at this time. However they did make recommendations for replacements of the angle stops under the sinks and noticed that our garbage disposal was leaking. We did have that work performed and also decided to replace the kitchen sink along with the disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,430

Keith M.
10/2016
5.0
plumbing
  + -1 more
We were not charged for the shower reinstall, the tub spout - they came with one in the truck and installed it with no problems. the price was fair.
Description of Work: Need a show knob reinstalled, kids were playing in the shower and pulled it off the wall. Need a new bath tub spout, the old one was 30 years old it was pitted and did not work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$286

Richard L.
10/2016
5.0
home inspection, plumbing
  + 0 more
Excellent diagnosis and quality work by Travis. Hard job due to digging in mud and he did it well. Very satisfied.
Description of Work: Water leak at main line to house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Randy B.
10/2016
5.0
home inspection, irrigation systems, plumbing, remodeling, water heater repair, water softeners, home remodeling, sewer cleaning, drain cleaning
  + 7 more
Above & Beyond my expectations. Scott from BMP not only completed an amazing installation of my new whirlpool tub, but he expeditiously found a solution to a major bump in the road. My tub was ordered backward (by me). Scott caught this immediately and Black Mountain Plumbing took it upon themselves to help me out. Despite the fact that Lowe's employees were having trouble identifying the replacement product, Scott, with the help of his son (intern), drove around the county until they found the right one and had the install completed flawlessly and fast. Not only did they complete the install, but they helped take potential stress out of my remodel. Thanks Black Mountain Plumbing!
Description of Work: Whirlpool bath tub installation. Upgrade /relocate shower valve / shower head plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,356.3

hung N.
10/2016
4.0
plumbing
  + -1 more
James showed up on time, replaces both shower faucets. He did a very good job overall.
Description of Work: Leaking cold water shower faucet.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$304

NORMA S.
09/2016
5.0
plumbing
  + -1 more
John was on time. Looked at the problem and got right to work. He is the nicest guy, very personable. Great job😎
Description of Work: Return line for the hot water was leaking under my bathroom cabinet.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Stuart S.
09/2016
5.0
plumbing
  + -1 more
We called on a Monday and received a call back to tell us someone would be at our house between Noon and 4:00PM. James came around 2:30PM and determined that the leak was not coming from a coupling joint, but from a crack in the pipe itself. James was very professional and provided me with updates on how the repair was proceeding. James replaced the drain pipe and problem solved. We are very pleased with the promptness and service we got from James.
Description of Work: Our kitchen sink drain developed a leak between the disposal and the wall. There was no urgency as the leak was slow and we were able to catch the water.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Sally W.
09/2016
5.0
plumbing
  + -1 more
Great service. Lots of communication about expected arrival time. Job was accurately diagnosed and repair (leaking toilet) was completed expeditiously. Above all, Adam inspired confidence about the ultimate outcome with his calm and extremely polite demeaner.
Description of Work: Leaking toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

John A.
09/2016
5.0
plumbing
  + -1 more
Fantastic - showed up on time, called to explain the situation (this is a rental property) and were very courteous to my tenants. Daniel and Nick provided the service - thank you!
Description of Work: Drain pipe clearing at rental property

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Marla P.
09/2016
5.0
plumbing
  + -1 more
They were able to schedule me for next day service, which was great. James diagnosed the leak and was correct in his diagnosis. He rebuilt the toilet mechanism and replaced gaskets. It is like a new toilet now. Excellent job. Nice people.
Description of Work: Had to have the guts of the toilet rebuilt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$284

Brian C.
09/2016
5.0
plumbing
  + -1 more
Daniel and Black Mountain Plumbing provided outstanding customer service. Daniel let me know when he was on his way (both text and phone call) and showed-up prepared with all the parts I needed. The job was done quickly and above standard. Daniel also was very helpful with future bathroom updates and provided me a quote for future work. The entire experience from scheduling to work completion was excellent.
Description of Work: Tub & Shower Trim Replacement; Outdoor Faucet Bib replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$460

Matthew C.
09/2016
5.0
plumbing
  + -1 more
Daniel showed up on time and was able to quickly identify the and repair the leak in my ceiling. He also gave me a lot of good information on the cause of the leak and things to watch out for in the future. I will use the again!
Description of Work: Find and fix leak in ceiling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Cathleen P.
09/2016
5.0
plumbing, water heater repair
  + 0 more
We had both James and Daniel here for repairs from Black Mountain Plumbing. They are both very knowledgeable and professional. I would recommend them to anyone needed plumbing.
Description of Work: We had slow hot water flow to kitchen faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

TERESA K.
08/2016
5.0
plumbing
  + -1 more
Solomon arrived on time and was very professional. After looking at the job, he gave us an estimate up front and discussed alternatives. We were very satisfied with the service and impressed with the company's communication. Parts had to be ordered and they kept us updated about the arrival of the parts and when they could get back out to install.
Description of Work: Black Mountain Plumbing repaired a toilet that was constantly running and replaced some parts on leaky shower controls.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

june & tom R.
08/2016
5.0
plumbing
  + -1 more
Excellent! I was notified via text when Daniel was on his way and he also called with update on expected arrival time. He reduced the price I was quoted since we had already removed the old faucet. He did an excellent job, I would definitely use Black Mountain Plumbing again and recommend them to anyone needing a plumber. Daniel even discovered the reason for our 'stinky drain'---it was the hose to the air gap so he replaced that as well. The cost I noted below is after the 10% discount for Angies List customers.
Description of Work: Install a kitchen faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$167.54

Contact information

9909 Hibert Street Suite E, San Diego, CA 92131

http://www.blackmountainplumbing.com

Service hours

Sunday:
6:00 AM - 11:30 PM
Monday:
6:00 AM - 11:30 PM
Tuesday:
6:00 AM - 11:30 PM
Wednesday:
6:00 AM - 11:30 PM
Thursday:
6:00 AM - 11:30 PM
Friday:
6:00 AM - 11:30 PM
Saturday:
6:00 AM - 11:30 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
782799
Trade License Locale
CA
Trade License Authority
California Contractors State License Board
Trade License Expiration
08/31/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Kitchen and Bath Remodeling,
Sewer Cleaning,
Appliance Repair,
Water Filtration and Softening,
General Remodeling,
Home inspection,
Lawn Irrigation,
Natural Gas Lines,
Appliance Sales and Installation

FAQ

Black Mountain Plumbing Inc is currently rated 4.8 overall out of 5.

Sunday: 6:00 AM - 11:30 PM

Monday: 6:00 AM - 11:30 PM

Tuesday: 6:00 AM - 11:30 PM

Wednesday: 6:00 AM - 11:30 PM

Thursday: 6:00 AM - 11:30 PM

Friday: 6:00 AM - 11:30 PM

Saturday: 6:00 AM - 11:30 PM

Black Mountain Plumbing Inc accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, Black Mountain Plumbing Inc does not offer free project estimates.
Yes, Black Mountain Plumbing Inc offers eco-friendly accreditations.
Yes, Black Mountain Plumbing Inc offers a 10% senior discount.
Yes, Black Mountain Plumbing Inc offers emergency services.
Yes, Black Mountain Plumbing Inc offers warranties.
Black Mountain Plumbing Inc offers the following services: Plumbing repairs Water heater repair and installation Water filtration and softener systems
HVAC

Contact information

9909 Hibert Street Suite E, San Diego, CA 92131

http://www.blackmountainplumbing.com

Service hours

Sunday:
6:00 AM - 11:30 PM
Monday:
6:00 AM - 11:30 PM
Tuesday:
6:00 AM - 11:30 PM
Wednesday:
6:00 AM - 11:30 PM
Thursday:
6:00 AM - 11:30 PM
Friday:
6:00 AM - 11:30 PM
Saturday:
6:00 AM - 11:30 PM