Advanced Sprinkler & Drainage Repair

It started with the evaluation by mike. 200 dollars for the evaluation that revealed the drainage pipe was clogged on one side of the front yard and collapsed on the other side. In addition mike looked at the sprinklers and said there was a bad actuator. The recommendation was to replace 25 ft of collapsed pipe on one and water jet and clear the rest of the system. Then fix the actuator to resolve the sprinkler issues. This was going to take 3 days using 3 people to replace the 25 feet of pipe and then one person for two days for the remaining drain clearing and sprinkler fix. They were able to replace the 25 feet of pipe under softscape in 6 hours the first day. The second day, Mike worked for about 6 hours trying to unclogged the drain making 2 feet of progress. The third day he was here for about 5 hours and was able to clear another 2 feet on the one side. At this point he said he was going to have to dig up concrete to clear any further. He tried the other side of the yard and was unable to clear any of the blockage issues on that side. Then he looked at the sprinkler system and said there were too many sprinkler heads on one system. (I thought this should have been discovered during the first evaluation). Then billed us for 3900 dollars. I now have 29feet of working drainage pipe from the curb to a clogged system and no change on the other drain and a promise of a new proposal to fix the sprinklers that went untouched, and it only cost me 4100 dollars. It has been two weeks and there has been no proposal on what should be done, I called them to find out what was going on and was told about the sprinklers and promised a new proposal. Still no proposal. It has been a couple of months but advanced sprinkler contacted me to work on the new proposal. After negotiations we came to an agreement on the new proposal. This time we clearly stated the objectives and agreed on a set price for the additional work. The work has taken longer than expected, but I am satisfied with the progress and Mike was able to show why the project was unsuccessful the first time. The clogged drainage pipe was under a concrete sidewalk that had to be excavated to expose the clogged section. Using the uncovered access point a 30 foot root mass was extracted from the pipe using a come along. It was clear that any type of drain cleaning tool would not be able to remove this mass without destroying the surrounding pipe. Along with the drainage repair the irrigation system is being updated to a drip system, and this work is going smoothly.

It was a very interesting summary of what was necessary for me to do to get my sprinkler system working correctly.

All went well. No more leaks! He tested the system bfore he left and eliminated a 3rd time zone on the timer that was no longer needed. I was told to wait at least a day before running the system. I did and it has been working fine since then.

The service person looked at my sprinkler system, made no adjustments to the system. He recommended several things that needed replacing. Gave an estimate for the repairs. I decided not to go with their service repairs.

Went great, exactly as promised. Highly recommended

Victor came out and inspected and adjusted my sprinklers. He was professional and courteous. I will follow up with them for additional services.

One man came out did the inspection, said nothing wrong with sprinklers. Problem was with line to street. He would come back next week to fix. When I called to schedule, there were a lot of problems getting a new appt. The man who came out had been an employee for quite awhile had quit with no notice. Finally got another of their long standing employees out who said not only were pipes in front lawn clogged but all the ones buried in concrete patio and around swimming pool in the back yard too. I paid him and additional several hundred dollars for his time to be there that day and he never even got through my entire front lawn to where the pipe was broken - 10 feet! I forget how many thousand he said it was going to take to repair. I knew one drain in tn the back concrete didn't drain well. But the entire yard is concrete patio and pool. So I was not willing to get into that expense. At the end of the day $800 later. Sprinklers were having issues again and broken "pipe wasn't fixed. When my gardener finally has a chance to dig up the sprinkler pipe which was indeed broken and fixed it for the cost of a new pipe. I am writing this a year later since I keep getting contacted about it by Angies List. The money is gone. So be it. I would suggest if you are considering using f this company that you read other reviews about them carefully. It is interesting how many people bought this deal and ended up spending a lot more money.

Technician checked all the sprinklers, and was very efficient

Company was unable to schedule service for 2 weeks. I have a broken sprinkler & need immediate service.

Mike was very punctual and very professional when assessing my clogged landscape drain system.? He used a camera to determine if the drain lines needed jet cleaning.? I viewed the clogged areas on the camera screen as Mike explained the process and answered all my questions.? I have scheduled the jet cleaning in August and look forward to Mike clearing the landscape drain system.??The Technician who performs the camera diagnosis is the Technician who completes the follow-up work.? It's great to have the same Technician completing all the work.

We had three or four companies give us an estimate and they had the best price. They're easy to work with. The quality of work was good. It actually came out better than what we had originally wanted. We had just gotten our home painted and had to match the color of the gutters as close as possible to the paint. They had a wide scheme of colors and what we thought would look best wouldn't have. He brought out samples and made recommendations. It was a better color than the one we originally liked. He also put the gutter in places where it was inconspicuous. You don't notice it as much. He made the recommendations as to the location. So he was very knowledgeable.

They did some work and I would perhaps use them again in the future.

they were great and polite. Fixed sprinklers quickly. It's been so long I don't remember detauils.

I worked with Victor and he was fantastic, kind and knowledgeable and got things done efficiently and well.

It went very well. He was very good. He was very thorough. He stayed later than expected.

The cost of repair was more than I wanted to spend so, cancelled services

They worked hard. They were professional and responsive. However, we had to call them back to correct something that wasn't done properly. It was a couple of years ago and I'm not sure if that was actually fixed completely to our satisfaction.

Work was completed in one day with minimal impact to current landscape. Massa took time to explain everything he was doing. Very happy with the work performed.

They were punctual when they came out. They made some adjustments to the sprinkler heads. They got the job done quickly.

Technician was very knowledgeable and helped me replace 4 sprinkler heads at a low cost. Will contact in the future for any irrigation needs.

He did what we asked...adjusted and tested all sprinklers.

The service went well and I felt that the price was right. The contractor provided me with the details of how my sprinkler system was damage and what he could do to repair it. He made me feel informed and educated me on several things. I really appreciated his honesty and reassured me that the job would be done right. On the day of the service, he was able to complete the job even though I had to leave early. My sprinkler system is working well and finally I am beginning to see green grass. Many thanks. I would definitely recommend this business.

It went pretty well. I am waiting for them to respond back for some additional work that needs to be performed, to rectify some unexpected complications.

I wasn't sure what we needed. Our lawn is in need of a makeover, beginning with the irrigation system that we had no idea where or how to turn on the system. The technician didn't know as well, but had a good idea where to turn the system on. That's the reason for the low scoring. The technician was generally on time. He was polite, as well as professional and experienced. I pointed out what we knew about the irrigation, with the little history we knew. The technician did not pretend he knew a solution for the problem, so he called for advice to his fellow co-workers for a short phone consultation. With no luck on finding how the system could be turned on, we moved to the next step with history of our property of 3 years. The community was once HOA, but was purchased later by a Realtor, who broke-up the HOA. The Realtor sold each property as a single home, but physical parts of the HOA still exist, but not functional such as the irrigation system. The technician did suggest that he go around the small cul de sac to search for the on switch., but I just wanted know where I could turn on the system for my property. He agreed, and we both went around my property to make a layout of my lawn and irrigation needs. The technician was very professional about our irrigation and lawn needs. He said he would email me a quote with an layout plan. I haven't received the plan as of yet. Would I hire them for the task...? I'm not sure. $78 was a lot to just get a quote.

The installation of the new control was fine. They spent a good amount of time looking at our yard as we wanted them to redo our sprinkler systems to include drip where needed. We were told they would get back to us after 3 days with a proposal for the job. We did not hear from them for about a month (during this time we sent an email indication we were awaiting the proposal.) We called after no response and were told they were very busy and would put us on the top of the pile. Two weeks later (after no word from them) we called again and were told again they were really busy but would get back to us. Another week has passed with no word or even a courtesy phone call. Our opinion has gone from high to low based on poor response and no communication.