Advanced Sprinkler & Drainage Repair

I cannot believe how quickly he can repair multiple leaks.

Very well: arrived early, courteous, used camera/scope to examine the entire drain, gave clear explanation and description.

Great. Problem nozzles were all corrected. Garden drip piping was removed and replaced with spray nozzles.

We accepted the recommendation (from a Dec. "sprinkler check-up" visit) of the tech (Kip) to add a water pressure regulator to our sprinkler system, and replace any sprinkler nozzles that were not working properly. The "check-up" included "checking for clogged or damaged heads." Though none were identified to us specifically, the recommendation/estimate included "replace all nozzles in lawn zone to fully adjustable to limit overspray." Unfortunately, Kip had problems with his truck, so was about 90 minutes late getting to our house - and, it turned out, had three other appointments that day. Upshot: he didn't take the time to review with us what he had done beyond installing the water regulator, which required digging a hole in our front yard. After installation, he said to wait an hour to move the lever on the regulator to turn the water to the system back on: could only move the lever, with considerable difficulty, with a hammer (that doesn't seem right); also had to remove dirt and roots to be able to force the cover on over the regulator box. I called him, after he rushed off, to ask about the nozzles; he said he had replaced "some," but we have no idea which ones. The Dec. estimate included "install pressure regulator where sprinkler main tees from main line." Kip charged us $40, beyond the estimated cost, for a "valve box" - but why that wasn't included in the proposal, since he knew without a doubt that it would be required, is unclear to me. Doesn't seem right that we should have been charged more than the estimate, when a "valve box" was clearly required at the time of the estimate. I will have another company come look at the regulator and the nozzles to clarify the lever issue and exactly which nozzles were replaced.

Four years ago, I asked them to do a yard drain clean. Everything works fine and I never really have problem with their service. Last year, there appear to be some problem and I asked them to do the work again. Unfortunately, the experience I had is totally different. First, they told me I need to do an inspection first. This is fine for me. However, they say the cost, about $98, is not deductible even if I ask them to do the job. After some argument, they say they will deduct it if I asked to do the job as a one time courtesy considering I am their old customer and I agreed. In August 28, the job was performed and I paid what they requested. However, last week, I found one of the pipe appears still slow. This happened again today 12/6. I called them. I remember last time (4 years ago), there was a three month warranty. Since it is only a few days beyond three months, I asked them if there's any warranty. They told me there's not warranty at now. If I would like them to work on it, it will be treated as a new job, i.e., the first hour will be charged as higher rate. Since Josh who worked on it is already familiar with my yard and did a good job 4 years ago, I agreed to ask him to work on it again. However, I really don't like the way I was treated. According to them, they won't take responsibility about the work they did. I have never met a service provider take such an attitude. I hope everybody be careful if you want to ask them to work on your property.

Scott, the field foreman was on time and very thorough, fast and pleasant. He didn't try to "upsell" me anything.

The technician, Josh, arrived on time and quickly diagnosed the problem of a gushing sprinkler. He tested and adjusted everything, and then tested again after making some repairs. During the final test, he found a new leak and replaced a riser that was almost ready to collapse. The cost seemed reasonable and I felt that my sprinkler system was prepared for the summer.

I couldn't be happier with the service I received from Advanced Sprinkler & Drainage Repair. I was noticing that the beautiful brand new sod I put in was quickly turning brown. I suspected that the landscaper that installed the irrigation system didn't install enough sprinklers, or the appropriate sprinklers, so I submitted a request through Angie's List to Advanced Sprinkler and Drainage Repair. Lisa called me from their office and scheduled Mike to come out the next day. Mike showed up on time and was very knowledgeable. He identified the problem right away, but he came up with a creative, inexpensive, and quick solution. Then he helped me program my station run times. I will probably call them twice a year and have them evaluate my irrigation system and settings because I know I can trust the quality of their work. If only they could recommend a gardener.... :)

Very professional, did good work. Very pleased and would hire again.

Excellent! Work was done quickly and in a professional manner. Mike was a knowledgeable and efficient technician. Work done was in keeping with estimate.

approximately one hour, plus materials.

Representative showed up on time, examined the problem and installed what is needed to fix it.

Fast friendly service, GREAT price!

this is a repeat of the ratings above, it went very well.

First rate all the way. Showed on time, did all repairs at a reasonable price.

Responsive, professional and reasonably priced. Quite satisfied.

This is now the third or fourth time I have used ASDR's services for our aging (30-years) lawn irrigation system. Josh has been the technician I have requested since the first time he came out. He is very professional, clearly explained the issues I needed to address, and very efficiently corrected the problems and/or replaced the necessary parts of our system. (For example, he has installed a new timer, replaced underground leaking pipes, replaced a couple of actuators (valves), and replaced damaged heads.) He also impressed me that he was not trying to sell me unnecessary parts or work, especially given the fact that we still have children in college! I would highly recommend the company and would, obviously, use them again.

They did a great job. They had to do the work over two mornings due to the unusual complexity of the job. The employee was great, punctual and persistent in getting everything back in order. We are very pleased to have the sprinkler line up and going again.

He did an excellent job, spent all day checking and re-installing new sprinklers.

Josh did an amazing job and corrected the problem. Very sophisticated equipment and well worth the money. Cost $1,000

Initial work mostly ok, but several parts came apart, leaked, and didn't cover effectively. Second visit resulted in some improvement.

Great, and I requested a price for additional work that was submitted to me for review within 7 days.

Instead of a reasonable price for fixing the leak, I got an estimate of almost $1,000.00 to redo my system, which was working fine except for the leak. I asked that the person that had done the estimate call me to discuss the estimate. I never got a call back. I did get a request for my address so that I could be billed. I had to send back a copy of my coupon that I had purchased on Angie's List. Never heard from this business again. I need to add that the person doing the inspection did show up on time. But the low score on punctuality is due to the lack a timely response for a request to contacted.

The technician arrived quickly and was able to repair the part rather than having to replace it. He was friendly and did a nice job.

We used the coupon and he still charged us. For the work that was done the cost was not worth it Will not hire again