Advanced Sprinkler & Drainage Repair

A week after the visit, I called and was told he was very busy and would have my estimate by the end of the week. I waited another week, and called again, and left a message. I have had no response, not a call, or email, or an estimate. I liked the man, and he spent an awful lot of time not to follow up. I really don't understand.

It was pretty good. They were on time. They were knowledgeable and efficient. We're pretty happy with him.

It was an Angie's List Big Deal purchase that I made. I had them out once before and when I went online to book another appointment they had a coupon that I purchased from Angie's List and what happened when the service person came out, he wasn't aware that I had the coupon and the fee that he charged me was actually less than the coupon and he refused to take the lower price or refund the coupon so I wasn't really thrilled about that. I think the quality of the service was okay but not stellar. He did take the coupon but before he knew I had the coupon, the fee that he was going to charge me was actually less than the value of the coupon and so he did not offer any refund. It seemed like there was a $10 difference.

All went well. They actually called me to make an appointment after I purchased a special they offered on Angie's List. The woman I spoke to was friendly and professional. She gave me the name of the employee who would be showing up. He was on time, within the 2 hour window which I was given. He checked all the sprinklers in the backyard as well as the front yard. He checked the timer as well as the sprinkler heads. He found a few broken heads and replaced those. Overall it was all very easy, which I like! I would definitely use this company again.

I had Advanced Sprinkler & Drainage Repair come to my home to fix some broken sprinkler heads and advice me on a low water pressure issue I had. They came on time and fixed all the broken sprinklers I had and assisted me in figuring out a solution to my low water pressure situation.

Eric was very nice but didn't solve my problem even though he came out twice. Spent most of his time matching the stations with the sets of sprinklers that they turned on. He insisted there was another wiring box somewhere but we lived here 15 years and there has always been only four of them. Needless to say my Husband had to go out on the weekend and rework everything.

A thorough sprinkler checkup was performed and he took time to answer several questions. A new problem popped up during the checks (sprinkler head leak that wasn't there before), which added to the bill, but everything seems to work ok now.

Scott was here within 4 hours and had everything fixed in about 2 hours. He also put a shutoff valve so in the future I did not have to turn the water off to the house. I would definitely use Scott again. His prices are reasonable and he made sure I was very aware of what he was going to do before he did the work. Very satisfied customer!

Service was prompt, courteous and professional. Very satisfied!

Everything was done quickly and properly. It was a routine job requiring less than an hour.

We have a very old sprinkler system and the timer is impossible to change. We had other people say it needed to be replaced because it was so old they didn't have experience with it. The person that came out recognized the system immediately and knew exactly how to fix it. The appointment was made very quickly and the workman was very professional and knowledgeable

They did a great job from start to finish. In selecting the right controller, they helped me over the phone with my options and provided me with a written quotation for the work to be completed. Showed up on time, installed and programmed the equipment. Job was done professionally and everything works as it should. Overall a great experience.

They came ut, did an hour of testing and said they would provide an estimate. The estimate came several days later with no real list of work that needed to be done, just that there were some things that needed adjusted, but no real details of estimated work, just a fee of about $500.00 to spend more time to look at the issues. Competition provided lists of items that would be needed and a price of what would be needed. Chose the competition (also from Angie's list).

I sent a number of vendors I got off Angie's list to my property manager to use. She emailed Advanced Sprinkler & Drainage Repair and asked them to take a look at my engineer report outlining the needs, look at my property, and give an estimate on the work to be done. I did not select them becuase of #1. Taking 15 days to respond my property manager's email and then only after having to prompt them with another email. #2. Getting an answer, from Sophia, after prompting the company with zero mention in the response as to why "they" were so late in making the response. # 3. The initial consultation cost of $74 for the first 30 minutes and $78 per hour after that. The main company is West End Services, but does business ( dba) as Advanced Sprinkler and Drainage Repair for whatever reason.

The repairman showed up on time, I told him my water bill was very high last month and the Water Company had sent out a man to check our meter and said that it was probable our sprinkler system. The repairman checked our sprinkler system and found the leak was in our backyard. Pine trees roots had broken the sprinkler pipe, which he then dug up and replaced the pipe with a new riser and bubbler head. He checked my sprinkler system and the timer, reset my timer and the sprinkler system works perfectly.

The lawn had bare areas that looked like they were not getting wetted by the sprinklers, there was a lot of water hitting sidewalks instead of grass, and a lot of pooling of water in areas afterwards. I bought the tune up because I did not think there was anything actually wrong with the system, it just did not seem to be performing optimally. The evaluation was useful- the service rep was able define why the bare spots were not being hit, and that the drains were completely non-functional. I have used this company before for sprinkler installation and I do think they are competent and pretty easy to work with. I would not have bought this tune up if I knew of more substantial work to be performed on the system, as it really was just a tune up as it stated, but it was what I needed to get started fixing the issues.

I bought the coupon, and called them up. they made an appt for the following day and came out, I showed them the sprinklers hat were not working and they fixed them and adjusted the rest and they were all working perfect when they left. They even changed my timers to work better and told me the time of the yr to change them back and stuck it on the timer. very happy and might look to use them for others svcs

The best part was that Scott allowed me to follow him & ask questions. He explained things as he went along. Now I know more about our system & understand that things I thought were wrong are just how a sprinkler system lives & breathes.

Serviceman spent about an hour checking the system and resetting the timer.

ASDR was awesome. Scott came out the same day I called. Used coupon for sprinkler system check on Angie's List. He fixed the broken line in a difficult location (under tree roots), replanted the grass, and inspected the remainder of the system in the first hour. He then stayed an additional 1.25 hours correcting 30 discrepancies ($45 in parts) to our sprinkler system. He continued to honor the coupon rate for the labor. Very professional and very pleased with ASDR. We will definitely use them again.

I was not happy with them. I thought they overcharged me and what they said they were going to do was absolutely a joke. He was supposed to check on my sprinkler system and it was supposed to cost $78 an hour. He wasn’t even here an hour and he charged me for an hour and fifteen minutes. It was $125. He literally did nothing. He was a nice guy but I got ripped off. There's not a chance I would use them again.

I was able to get an appt the day I called. They were so helpful on the phone. Greg arrived early, easily found the leak, and had it fixed in under 30 minutes. I will definitely use them again to put in a new sprink?er head.

They were absolutely on time. It took them about two days altogether to do the work. I was satisfied with their services. Their price is probably more than what others charge, but they do the job right and don't have to come back. I'm willing to pay a little bit extra for the quality.

I had used them before for doing some drainage work and putting in the dup system for me. First he did the front yard and this quote was for doing the side and back yard in addition. He was very good. The quote was more expensive than what I wanted but I knew that I would get a quality job from him as I wanted and I knew that I didn’t have to have anything redone as they had done a wonderful job. All the drains were underneath and the drainage was perfect. I had a couple of problems which I wanted them to dig under it and they dug under it. It was extra measure to have it done correctly. He was a little bit busy but he came when he said he would come. He was here at 10.30 in the morning. He also did some maintenance without charging me because I had some leaks in the front yard which he fixed within few seconds. He is very personable and he knows his job. I also had done enough research to know if he knew his job. If I have a problem then he would come here immediately.

The repair man was late coming to the house, so I had to go to work and did not see him as he fixed the sprinklers. When I came back from work, the lines had been fixed to my satisfaction and soon after, the lawn grew back.