Scott's Upholstery & Carpet Care

Professional and well done

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Our carpets were so heavily soiled to a large volume of foot traffic from an Estate Sale I thought we would have to replace them. We had an Estate Sale to clean out our parents house. The sale was held over two consecutive weekends. At the beginning of the sale the carpet in the family-room was a creamy white Berber, and by the end of the sale it was stained and gray. The hall carpet had a cream colored background and it too was gray. I called Scott to see when he could come out and he responded immediately. He gave me a quote over the phone, $125 for the family-room, living room, and hall carpets. He also quoted $25 for stain removal. It was I felt a reasonable quote, so we set a time and date for the cleaning. Scott and his co-worker, (his son), arrived on time on the scheduled day and started to work. They both helped me move furniture out of the way to make the job easier. Scott also assessed the rest of the floors in the kitchen and bathrooms. He had a handy machine that deep cleans linoleum, so we agreed that he should clean that additional floors too, ($55 for two bathrooms and the kitchen). I left the residence for most of the cleaning process due to some other work being do at another property. When Scott was done he called me and I returned. I was amazed at how much soil came out of the carpets, it was really quite dramatic to see the before and after. The carpets almost looked new, and the evidence of heavy foot traffic was gone. Over all we were really pleased that we could hold off replacing carpets for another year. Also the linoleum looked fantastic too. Scott gets an A + for the Job he did here and he will definitely be my go-to carpet cleaning guy in the future. The experience was positive and we are super pleased, nothing was a surprise, and Scott did exactly what he was going to do. Thanks Scott.

Called and got an estimate over the phone. Scott was polite and professional, and was able to schedule service for later in the week. He arrived with one other employee, got to work right away, and did a fantastic job. He was really good about showing me his work along the way. At the end, he left me with detailed instructions on rotating the cushions to ensure they dried properly, and left me a business card with an invitation to call him whenever we had a question or needed professional cleaning advice. Will definitely be using him again in the future!

I have been using Scott's Upholstering and Carpet Care since 2001, through two houses. Scott is prompt, reasonably priced, thorough, and very professional. I trust him totally, and have often just left him a key and a check under the mat, knowing that when I return that evening from work, my carpets will be fabulous.

Scott used professioanl deepcleaning equipment. He spent time to thoroughly remove dirt, pet hair, and debris from recesses in upholstery fabric.

Prompt, polite, professional, good at explaining options and exactly what he was going to do.

Everything was good and they did a good job. I didn’t have any problems with them at all. They were punctual. Their prices were reasonable. I would use them again in the future if I needed to.

All cleaning was performed as expected in a thorough and professional manner. The result was very pleasing.

He called right back after I had left a message. He was able to accomodate my schedule and came at the time I requested. He was friendly, professional, and above all extremely caring.

Scott Marshall is the owner and works alone. I have used him for 27 years. Scott is really responsible and conscientious. He will come back out if he misses a spot. He does a lot of the furniture moving so I don't have to. I would tell others that Scott is honest and does a thorough job. He is reasonable in price. He is so busy you can't always get in to see him quickly.

The project went great.....he called when he was on his way, was there shortly after, worked hard and did a great job. Better than expected.

Excellent service - On time - Very friendly & professional! Scott even fixed my banister that had been broken for over 2 years.

THEY DID A VERY GOOD JOB. YOU CAN NOT TELL WHERE THEY CLEANED THE CARPET. THEY TREATED FOR PETS. THE ONLY PROBLEM WE HAD WAS A SCHEDULING MISCOMMUNICATION. OTHERWISE ALL WENT WELL.