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Scott's Upholstery & Carpet Care

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

Since 1985, we have completed over 17,000 jobs. Scott Marshall is an IICRC Certified Master Cleaning Technician. DBA My Sacramento Carpet Cleaners.

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

We proudly offer residential and commercial carpet, upholstery and tile cleaning. Additionally, we are now cleaning outdoor hard surfaces such as that special walkway or patio without that "pressure washer mess".

Services we don't offer

We do not reupholster furniture.

Amenities

Free Estimates
Yes
Senior Discount

10.00

Emergency Services
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

5.049 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
4%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 1-25 of 49 reviews

Carla L.
09/2017
5.0
carpet cleaners
  + -1 more
Very well. I have used Scott for all my carpet cleaning since 2008. He is a kind, considerate person that does excellent work.
Description of Work: Doggie dirtied large area rug and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Dennis W.
08/2017
5.0
upholstery cleaning
  + -1 more
Scott was on time for the job and was friendly and professional. It was very clear that it was important to him that he do the job well. My sofa and chair are 20 years old and in pretty good condition, but had a few small food stains. He took his time and really cleaned my old sofa and chair up nicely. Looks almost new again. Afterwards he instructed me on how to turn all the cushions to make sure that they dried evenly and completely. I would definitely hire Scott again and I have already recommended him to several friends.
Description of Work: Sofa and chair needed cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

diane M.
09/2016
4.0
house cleaning, floor cleaning
  + 0 more
There was a misunderstanding and the person concentrated first on a deep cleaning and ran out of time about half way through the house. My open house was the following day so I had to finish it that night. The work that she did was fine. What I personally didn't like and the only reason I wouldn't go to them again is I would prefer multiple people for an 8 hour cleaning. They sent one person which makes for a very long cleaning day.
Description of Work: Whole house prior to an open house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


FRANK N.
09/2016
5.0
upholstery
  + -1 more
The craftsmen ship and customer service provided was outstanding! They even helped me find the fabric I wanted at a lower cost from a competing vendor! The staff is extremely knowledgable and the job was completed on the date promised. I will absolutely use them again and am happy to give them the highest recommendation possible!
Description of Work: Slipcover for my sofa

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Janet C.
09/2015
5.0
carpet cleaners
  + -1 more
The service provided was excellent and the providers were very professional and helpful. They arrived on time and made previous contact by phone to alert us to the time that the service would be provided.
Description of Work: Carpet cleaning of two rooms and a staircase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

Steven S.
06/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Scott's sons, Brian and Nathan, came to our home at the agreed upon time. I liked the fact they placed a call to give us an arrival update. After walking through the home and explaining our unique cleaning requirements, Brian did some figuring and gave us their price. I agreed, and they commenced work. We have two dogs, so there were some carpet stains and pet odors on furniture. After the work was completed, my wife and I are completely satisfied with the results. Will use in the future. This was our first experience with Scott's. Our regular carpet cleaner moved out of the area. I didn't check prices with anyone else since they seemed to be around what we were paying in the past. We had never had the upholstery cleaned prior.
Description of Work: Steam clean first two rooms = $125.00 Steam additional rooms = $35.00 Steam cleaned a couch, loveseat, and chair with ottoman = $150.00 Clean area rugs = $25

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$335

Peggy F.
12/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Everything was fine. They did exactly what they said they were going to do when they said they were going to do it. They were just great. I will recommend them to my friends.
Description of Work: They cleaned furniture for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Alan R.
09/2014
5.0
carpet cleaners
  + -1 more
They were great! Scott and his son were very easy to work with and even asked if there was anything extra they could do. They dusted the ceiling fan over the living room carpet with no extra charge. Great duo, friendly, through and efficient.
Description of Work: Cleaned a large living room and hall carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Jenny L.
08/2014
5.0
carpet cleaners
  + -1 more
Scott has been exclusively caring for my carpet for 15 years. He is one of the few in the whole area that is Master certified. He is professional and pleasant but most of all he KNOWS carpet and stains. There were horrible stains when we moved in and he got them all out. No one else will touch my carpet.
Description of Work: Cleaned carpet in the whole (large) house, applied Scotch Guard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

keith L.
07/2014
5.0
carpet cleaners
  + -1 more
It started with Scott answering the phone himself, giving a rough estimate over the phone and scheduling an appointment just when I wanted it. He and his son arrived on time, did a great job cleaning and the cost was as estimated. The carpets dried when they said they would. They were friendly, professional and best of all, no upselling! They weren't the cheapest, but everything was included and I didn't have to deal with any high pressure - "you really need this or that..." I will definitely use them again!
Description of Work: Cleaned carpets in 4 bedrooms, hall and closet, three area rugs and one sofa.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Chrys B.
06/2014
5.0
carpet cleaners
  + -1 more
We had wallpaer and popcorn removed by another company last week. They did a good job and covered everything, but it seemed like dust and popcorn pieces got into our carpet. The air quality was bad. I called Scott's Upholstery & Carpet Care late in the afternoon of 6/10/14. I explained what the problem was, and we scheduled an appointment for the following day at 4pm. He made this appointment, even though it meant he would have to reschedule a meeting.. He did this because it was a health issue. After hanging up the phone with him, I spoke with my husband and we thought we could make the appointment for the next morning. I called Scott back, and he scheduled us for 0800 on 6/11/14. He and his son arrived here on time. They were very nice, professional, and did a great job. He gave us a discount on the cleaning, I think partly because we are Angie's list members, but also, much of our furniture was already out of the rooms, so that made it a little easier. When we are finished with all the work we plan to do on the house, I will call Scott's Upholstery & Carpet Care, to clean our big recliner. We were very impressed and grateful that they came out so quickly, and did such a good job!
Description of Work: Cleaned our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Scott's Upholstery & Carpet Care
[member name removed], thank you for allowing us to work for you and we look forward to the pleasure of doing so again.

Peggy F.
05/2014
5.0
carpet cleaners
  + -1 more
I am extremely happy with the whole thing. There were no extra charges.
Description of Work: They came out and cleaned the carpet in two rooms and a hallway. It was through a Big Deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Keyon N.
04/2014
4.0
carpet cleaners
  + -1 more
It went well. They were pretty good about moving furniture and did a good job on the carpets.
Description of Work: Cleaned our carpets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from Scott's Upholstery & Carpet Care
Thank you for your business!

David & Juliana B.
04/2014
5.0
carpet cleaners
  + -1 more
Scott arrived on time, and we discussed priorities. He got right to work, and did an excellent job cleaning the carpets. Scott is punctual, professional, and efficient. This is the best my carpets have looked since they were new. He even got out stains and residue left by the last carpet cleaners. I will use Scott's Upholstery & Carpet Care again, and have already referred him to friends.
Description of Work: Scott's Upholstery & Carpet Care cleaned 3 bedrooms of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Dana H.
04/2014
5.0
carpet cleaners
  + -1 more
I found Scott's on Angie's List on Saturday, March 29. Spoke with Scott's son who was very knowledgeable and friendly. He explained that I called his dad's number but if he doesn't answer, it rolls to his phone so that you don't have to leave a message. Impressive. Asked my questions and was able to get a scheduled appointment time for today, two days later. The only thing that did not make them perfect was that I had a 9:00 appointment. They called at 9:00 and said they would be here at 9:25. At least they called! They were very nice and the service took just over one hour. I highly recommend them and will use them again myself.
Description of Work: Carpet cleaning of two rooms and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$160

Sue A.
03/2014
5.0
carpet cleaners
  + -1 more
They were quick to respond and set up an appointment the beginning of the following week. They called and asked if I was available for them to come a little early and it worked out perfect. They did everything and more that was asked of them. They even cleaned a couple of throw rugs for no charge! Carpet looks and smells great. I will be using them on a regular basis as I have 3 dogs and a messy mother.
Description of Work: I bought the deal for $79 and added some wool hall runners and additional rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

Laura I.
03/2014
5.0
carpet cleaners
  + -1 more
Scott and Brian were very professional and extra-helpful. Great job on a dirty carpet.
Description of Work: Great prep and terrific job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

DOUG K.
03/2014
5.0
carpet cleaners
  + -1 more
Scott provided excellent service. The three room carpet cleaning came out great. We asked him if he had time to do a large area rug while he was there. He did, and the area rug came out looking better than we have ever seen it in the past. The price was unbeatable considering all the little extras he did like cleaning the ceiling where there was soot and concentrating on traffic areas so that they came out looking new. We?ve recommended him to the rest of our family. Thanks Scott!
Description of Work: Excellent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Response from Scott's Upholstery & Carpet Care
Thank you for the wonderful review, and for choosing Scott's Upholstery & Carpet Care as your carpet cleaner. We strive to do the best job on every job!

Andrew H.
02/2014
5.0
carpet cleaners
  + -1 more
The service is prompt and professional. Scott works cleanly and professionally and gives good professional advice on how to handle various stains and such. His work was very thorough. I will definitely use Scott on a regular basis to keep my couches from getting too much dog small in them. It has been several weeks since the cleaning and we have no regrets.
Description of Work: Vacuumed, cleaned, sealed 1 7 foot couch and two lazy boys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from Scott's Upholstery & Carpet Care
[member's name removed], I appreciate the kind words. I look forward to seeing you again. Scott

john H.
12/2013
5.0
carpet cleaners, carpet installation, upholstery cleaning
  + 1 more
I originally planned to have them fix a bad seam on my expensive carpet and clean my living room couch and chairs. I was so impressed with them and their work that I decided to ask them to clean my carpets in 4 rooms and family room furniture as well. They had time so they did it all while they were here in one visit. My furniture and carpeting look like new again. They did an outstanding job and were so polite and professional. These are very good people. I will always use them for all my flooring and upholstery cleaning needs from here on!
Description of Work: Cleaned expensive berber carpeting in 4 rooms, repaired bad seam, cleaned 3 couches and 3 upholstered chairs and large family room rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$435

Response from Scott's Upholstery & Carpet Care
[member name removed], Meeting and working for you was our pleasure. Thanks again, Scott and son, Brian

Melodie C.
10/2013
5.0
upholstery cleaning
  + -1 more
I called Scott's very early Tuesday morning from Angie's List to see whether they would come out after work (at 5:30pm) to clean my sofa and love seat. The sofa had experiences an "accident" on Saturday by a young child and I wanted to address it as soon as possible. Scott was wonderful about agreeing to come that day and was willing to wait until I got home from work. He arrived just a bit late due to traffic, apologized for the delay (which was not long), and then we talked about the job. Since the fabric on my furniture is a bit tricky - light colored and has some cotton/linen-like contect - he discussed with me what to expect. He was honest in that he'd try to get out any and all stains that might be there and explained why he thought he could fix them. As I write this, they cushions are almost completely dry and it looks like the problems are resolved. Scott explained his policy that "if the stains come back, I come out for free to see what can be done." I was shocked that it took almost 3 hours for the job, but that was obviously because it was a very thorough job. Yes, I'd use Scott again!!! He was most courteous and professional.
Description of Work: Cleaned one sofa and one loveseat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Scott's Upholstery & Carpet Care
[member name removed], Thank you for your wonderful review. It was a pleasure doing business with you. Being thorough is important to us! Thanks again! Scott Marshall Owner of Scott's Upholstery & Carpet Care

DAVID B.
09/2013
5.0
carpet cleaners
  + -1 more
Went outstanding,I had a hard time finding a service that would clean non-zipping cushions,very hard indeed.Finally I found Scott, he stated can do,we made an appt.Scott and his son showed up on time,and proceeded to do a wonderful job.Took over an hour,cushions look brand new,I kidd you not,they even showed us the dirt and filth that was removed.We take our nice patio furniture's condition seriously.And our thankful we found a solid outfit that goes beyond the norm for their customers.Thanks Scott and son Brian!
Description of Work: clean outside patio furniture cushions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Scott's Upholstery & Carpet Care
[Member name removed], I enjoyed the challenge of cleaning your patio furniture. You should see us clean carpet and tile! We're good! Thanks, Scott

CAROL H.
07/2013
5.0
carpet cleaners
  + -1 more
Ron arrived on time and completed the job within two hours. This was partly due to not having many spots to deal with. The carpeting is over 10 years old so I did not expect it to look like new. It dried completely in less than 24 hours and was very clean. There was a slight aroma (perfume) of cleaning material that concerned me at first, but that disappeared completely when the carpet had dried. Ron was very professional and easy to work with.
Description of Work: Steam clean 7 rooms of carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Peggy S.
07/2013
5.0
carpet cleaners, carpet installation
  + 0 more
Wow! The carpet looks like it is new even though it is 20 years old. Scott and his crew did a marvelous job. I would have them back in a heartbeat if I had any other carpet or furniture cleaning needs. I am toying with the idea of having them cleaning the floor tile and the counter tiles. I understand that they now provide this service. Defintielety, money well spent. Kudos to Scott's Upholstery and Carpet Care!
Description of Work: Carpet cleaning and carpet repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Scott's Upholstery & Carpet Care
Dear [member name removed], Thank you for your enthusiastic review. We really only cleaned the carpet, not replaced it. Ha-ha! Thanks, Scott Marshall

dawn F.
06/2013
5.0
carpet cleaners
  + -1 more
Scott is very thorough, punctual, professional, and a very good comunicator. He surveyed the job gave us a fair price. He began with our long hallway with 13 steps. We had a lot of pet hair in the hall and he got it all up. Our living room and dining room have white carpet. It had become dingy and had a few pet stains I had tried and failed to remove. When Scott was done the carpet was reborn. He did beautiful work. I would highly recommend him.
Description of Work: Cleaned Living room, dining room, hallway with stairs, guest room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Response from Scott's Upholstery & Carpet Care
(deleted member name), As you found out, I try to leave no fur behind, if possible. Thank you for your wonderful review. Sincerely, Scott Marshall
    • 1(current)
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Contact information

5224 Greenberry Drive, Sacramento, CA 95841

mysacramentocarpetcleaning.com/

Service hours

Sunday:
Closed
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
9:00 AM - 6:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Carpet Sales and Installation,
Upholstering,
House Cleaning,
Auto Detailing

FAQ

Scott's Upholstery & Carpet Care is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 9:00 PM

Tuesday: 7:00 AM - 9:00 PM

Wednesday: 7:00 AM - 9:00 PM

Thursday: 7:00 AM - 9:00 PM

Friday: 7:00 AM - 9:00 PM

Saturday: 9:00 AM - 6:00 PM

Scott's Upholstery & Carpet Care accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
Yes, Scott's Upholstery & Carpet Care offers free project estimates.
Yes, Scott's Upholstery & Carpet Care offers eco-friendly accreditations.
No, Scott's Upholstery & Carpet Care does not offer a senior discount.
Yes, Scott's Upholstery & Carpet Care offers emergency services.
No, Scott's Upholstery & Carpet Care does not offer warranties.
Scott's Upholstery & Carpet Care offers the following services: We proudly offer residential and commercial carpet, upholstery and tile cleaning. Additionally, we are now cleaning outdoor hard surfaces such as that special walkway or patio without that "pressure washer mess".
We do not reupholster furniture.

Contact information

5224 Greenberry Drive, Sacramento, CA 95841

mysacramentocarpetcleaning.com/

Service hours

Sunday:
Closed
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
9:00 AM - 6:00 PM