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ADT Security Services

Home Security Systems, Home Automation, Home Healthcare - Medical Alert Systems

About us

ADT is a leading provider of security and automation solutions for homes and businesses in the United States and Canada, people on-the-go and their networks. Making security more accessible than ever before, and backed by 24/7 customer support, ADT is committed to providing superior customer service with a focus on speed and quality of responsiveness, helping customers feel more safe and empowered.

Business highlights

150 years of trusted experience

Services we offer

Home Security, Home Automation, Home Health, ADT Pulse® Solutions, Gold Standard Custom Home Solutions

Amenities

Senior Discount

10 -20%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.5118 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
9%
3
9%
2
1%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.5
responsiveness
4.5
punctuality
4.5
Showing 76-100 of 118 reviews

04/2006
4.0
home security systems
  + -1 more
THEY CAME RIGHT OUT AND GOT THE JOB DONE. THEY MADE SURE THAT I KNEW AND UNDERSTOOD EVERYTHING THEY WERE DOING. THEY MADE SURE THAT I WAS PLEASED WITH THEM BEFORE THEY LEFT.
Description of Work: THEY INSTALLED MY HOME ALARM SYSTEM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

04/2006
3.0
home security systems
  + -1 more
I THINK THE PRICE IS HIGH FOR ONE MONTH. THEY ARE NOT THAT GOOD ABOUT RESPONDING QUICKLY WHEN THE ALARM DOES GO OFF. THEY DID NOT SEEM TO KNOW WHAT THEY WERE DOING WHEN THEY INSTALLED THE ALARM.
Description of Work: THEY INSTALLED MY SECURITY SYSTEM.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$35

Angel C.
04/2006
5.0
home security systems
  + -1 more
I AM VERY SATISFIED WITH THE INSTALLING OF MY ALARM. THEY GOT DONE QUICKLY AND WHENEVER THERE IS A PROBLEM THEY RESPOND RIGHT AWAY. THE PEOPLE ARE ALWAYS VERY POLITE WHEN THEY CALL TO CHECK ON THINGS.
Description of Work: THEY INSTALLED AND MAINTAIN MY HOME SECURITY SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Christina B.
04/2006
5.0
home security systems
  + -1 more
THEY DID A REALLY GOOD JOB. THEY CAME ON TIME, AND I WAS IMPRESSED WITH THE COMPANY. THEY WERE VERY HONEST AND HARD WORKERS. I FEEL A LOT SAFER KNOWING THAT THEY ARE THERE MONITORING OUR HOME.
Description of Work: THEY INSTALLED THE SECURITY SYSTEM. THEY MONITOR IT FOR $39 A MONTH.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

04/2006
5.0
home security systems
  + -1 more
THEY ARE A VERY DEPENDABLE COMPANY. THEY TAKE THEIR JOB SERIOUSLY. THEY CALL ANYTIME THAT THERE IS AN ISSUE CONCERNING OUR ALARM. WE TRUST THEM WITH THE SAFETY OF OUR HOME.
Description of Work: THEY MONITOR OUR HOME SECURITY SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

04/2006
5.0
home security systems
  + -1 more
THEY HAVE DONE A GOOD JOB. THEY HAVE BEEN FAST AND RESPONSIVE. THEY ARE VERY PROFESSIONAL. WE FEEL MUCH MORE SECURE WITH THEM MONITORING OUR HOUSE. THEY HAVE A VERY LOW PRICE COMPARED TO OTHER COMPANIES.
Description of Work: THEY INSTALLED OUR ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

04/2006
5.0
home security systems
  + -1 more
I AM VERY PLEASED WITH THE WORK THAT THEY DID. THEY GAVE ME VERY GOOD INSTRUCTIONS ON HOW TO USE THE SYSTEM. THEY RAN THROUGH ALL OF THE PROGRAMMING WITH ME. THEY WERE VERY NICE AND HELPFUL.
Description of Work: THEY INSTALLED MY ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

04/2006
5.0
home security systems
  + -1 more
THE GUY THAT CAME OUT TO INSTALL OUR ALARM WAS FAIRLY NEW, BUT HE KNEW WHAT HE WAS DOING. WHEN THE ALARM GOES OFF THEY ARE QUICK TO RESPOND. THE PRICE IS FAIR FOR ONE MONTH.
Description of Work: THEY INSTALLED OUR SECURITY SYSTEM AND MONITOR OUR HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

JEAN S.
04/2006
3.0
home security systems
  + -1 more
THEY HAVE A VERY GOOD REPUTATION. ALTHOUGH, I DID NOT REALIZE THERE ARE SO MANY HIDDEN COSTS. THEIR SYSTEM WORKS WELL, BUT IF I HAD IT TO DO AGAIN I WOULD HAVE SHOPPED AROUND A LITTLE BIT MORE.
Description of Work: THEY INSTALLED OUR SECURITY SYSTEM IN OUR HOME.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$350

04/2006
1.0
home security systems
  + -1 more
I HAD A FEW BREAK INS, SO I HAD AN ALARM SYSTEM INSTALLED. WHEN THE BREAK INS CONTINUED AND THEY NEVER NOTIFIED ME I CANCELLED MY CONTRACT WITH THEM. NOW THEY ARE SUING ME EVEN THOUGH I HAVE POLICE REPORT.
Description of Work: I HAD A HOME BURGLAR ALARM MONITORING SYSTEM.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$200

04/2006
5.0
home security systems
  + -1 more
THEY DO A GREAT JOB AT MAKING SURE TO EXPLAIN THEMSELVES ON HOW TO USE THE SYSTEM BEFORE THEY LEAVE. THE PRICE FOR THE SERVICES IS REALLY CHEAP AND THEY HAVE A 24 HOUR CUSTOMER SERVICE IF I HAVE ANY QUESTIONS.
Description of Work: THEY INSTALLED MY ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

04/2006
5.0
home security systems
  + -1 more
THEY DID A VERY GOOD JOB OF WATCHING OVER OUR HOME. WE HAVE NEVER HAD A PROBLEM WITH THIS COMPANY. I WOULD LOVE TO HAVE THEM BACK FOR A FUTURE JOB. I WOULD RECOMMEND THEM TO ANYONE. THEY ARE REALLY GOOD AT THEIR JOB.
Description of Work: THEY MONITOR OUR ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

04/2006
3.0
home security systems
  + -1 more
THEY ARE AVERAGE. IT IS A GOOD ALARM SYSTEM, BUT THEY NEED TO WORK ON THEIR CUSTOMER SERVICE. WHEN THEY INSTALLED THE SYSTEM, THEY SHOWED US HOW TO USE IT. THEY ANSWERED ALL OF OUR QUESTIONS.
Description of Work: THEY INSTALLED THE ALARM SYSTEM AND THEY MONITOR THE HOME.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$33

04/2006
5.0
home security systems
  + -1 more
THIS COMPANY IS VERY RELIABLE AND DEPENDABLE. THEY ARE QUICK TO RESPOND IF THE ALARM GOES OFF. IF WE HAVE A FALSE ALARM THEY STILL CONTACT THE POLICE.
Description of Work: THEY INSTALLED MY SECURITY SYSTEM AND MONITOR MY HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Lynners C.
04/2006
5.0
home security systems
  + -1 more
THE ALARM IS INSTALLED ALL OVER, EVEN IN THE BARNS. THEY ARE REALLY GOOD AT THEIR JOB. I HAVE NEVER HAD A PROBLEM WITH THIS COMPANY AND I WOULD RECOMMEND THEM.
Description of Work: THEY INSTALLED THE ALARM SYSTEM IN MY HOME.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

04/2006
4.0
home security systems
  + -1 more
THEY CAME OUT THE SAME DAY THAT I CALLED THEM. IT ONLY TOOK THEM ABOUT TWO HOURS TO GET THEIR WORK DONE. THEY CHECKED BACK OVER THEIR WORK TO MAKE SURE THAT IT WAS DONE CORRECTLY.
Description of Work: THEY INSTALLED OUR ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

04/2006
5.0
home security systems
  + -1 more
THEY REALLY DID A GREAT JOB. THEY CAME AND DID COMPLETE CHECK OF MY EXISTING SECURITY SYSTEM AND THEN THEY RE-ESTABLISHED SERVICE. THEY REALLY ARE A GREAT COMPANY. THEY DID NOT CHARGE ME TO CHECK OUT THE SYSTEM.
Description of Work: THEY DID A SERVICE CHECK AND RE-INSTATED OUR SERVICE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

04/2006
5.0
home security systems
  + -1 more
THEY DID A GREAT JOB. I HAVE NOT HAD ANY PROBLEMS WITH IT SO FAR. IF I EVER NEED ANYTHING THEY ARE HERE IN A FLASH. THEY ARE A GREAT COMPANY TO USE. THEY HAVE VERY AFFORDABLE PRICES AS WELL.
Description of Work: THEY INSTALLED MY ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

04/2006
4.0
home security systems
  + -1 more
I CHOSE THIS COMPANY FOR MY ALARM SYSTEM BECAUSE I TRUST THEM. THEY CALL THE AMBULANCE AND FIRE DEPARTMENT RIGHT AWAY IF A PRESS A BUTTON ON MY ALARM. THEY ALSO CALL AND CHECK UP ON MY ALARM TO MAKE SURE IT IS WORKING CORRECTLY.
Description of Work: THEY INSTALLED MY SECURITY ALARM IN MY HOME.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

Daniel S.
04/2006
5.0
home security systems
  + -1 more
EVER SINCE WE HAD THE ALARM INSTALLED WE HAVE NOTICED OURSELVES BEING MORE AT PEACE THROUGH THE NIGHTS. THEIR PRICE WAS VERY INEXPENSIVE. THEY MONITOR THE SYSTEM VERY WELL.
Description of Work: THEY INSTALLED OUR HOME SECURITY SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$33

Kevin M.
04/2006
5.0
home security systems
  + -1 more
WHEN THE ALARM GOES OFF, THEY ARE QUICK TO RESPOND. THEY CALL THE POLICE RIGHT AWAY. I THINK THE PRICE IS A LITTLE HIGH FOR THE MONTH. WHEN I DO TALK TO THEM THEY ARE VERY NICE ABOUT THE SITUATION.
Description of Work: THEY INSTALLED MY SECURITY SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

BARBARA V.
04/2006
4.0
home security systems
  + -1 more
THEY ARE ALWAYS VERY QUICK TO RESPOND WHEN I NEED HELP OR IF ANYTHING GOES WRONG. THEY ALWAYS MAKE SURE IT IS WORKING PROPERLY. I HAVE BEEN WITH THEM FOR A VERY LONG TIME. THEY ARE A GREAT COMPANY.
Description of Work: THEY INSTALLED MY ALARM SYSTEM. THEY COME ONCE A MONTH TO CHANGE THE BATTERIES.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$30

04/2006
5.0
home security systems
  + -1 more
THEY ARE VERY QUICK TO RESPOND. THEY WERE VERY PATIENT WITH US WHEN WE HAD A FALSE ALARM. THEY ARE PROFESSIONAL. THEY MAKE ME FEEL VERY SECURE IN MY HOUSE.
Description of Work: THEY INSTALLED OUR HOME SECURITY SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$32

04/2006
5.0
home security systems
  + -1 more
I HAVEN'T HAD ANY NEED TO REALLY INTERACT WITH THEM. YOU NEVER HEAR FROM THEM UNLESS THERE IS A PROBLEM. THE SERVICE MAN WAS FRIENDLY, VERY TRUSTWORTHY AND I WAS COMFORTABLE HAVING HIM IN MY HOME. THEIR CUSTOMER SERVICE IS EXCELLENT.
Description of Work: I HAVE A HOME MONITORING SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

CHANEL C.
01/2006
5.0
home security systems
  + -1 more
This system is really reliable! I feel safe now knowing that when i leave my home i will know if someone tries to break in. The brinks men that worked on my home were really helpful!
Description of Work: I had a home security system installed for my downstairs and upstairs in the master bedroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600


Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home Security Systems,
Home Automation,
Home Healthcare - Medical Alert Systems

FAQ

ADT Security Services is currently rated 4.5 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

ADT Security Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, ADT Security Services does not offer free project estimates.
No, ADT Security Services does not offer eco-friendly accreditations.
No, ADT Security Services does not offer a senior discount.
No, ADT Security Services does not offer emergency services.
No, ADT Security Services does not offer warranties.
ADT Security Services offers the following services: Home Security, Home Automation, Home Health, ADT Pulse® Solutions, Gold Standard Custom Home Solutions

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM