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A & J Appliance Repair Service

Appliance Repair, Appliance Repair - Small

About us

Owner operated. no subs. Cost is determined by the job. Travel charges apply. No extra charge for after-hours service. License #: a44605. Can contact through email. Additional Contact Name - Cynthia Grajeda.

Business highlights

18 years of trusted experience

Services we offer

Washers, Dryers, Microwaves, Dishwashers, Stoves, Rangehoods, Ovens, Cooktops, Disposals & Trash Compactors Repair & Installation.

Services we don't offer

HVAC & Refrigeration.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check

Reviews

4.984 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
5%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 51-75 of 84 reviews

Matt M.
06/2018
5.0
small appliance repair
  + -1 more
Very well.
Description of Work: Repaired the ice maker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Roy T.
08/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Exceptional service. Arrived within 2 hours of initial call. The problem kinda fixed itself before he arrived, but had him do a quick maintenance and new belt replacement since he was here.
Rating CategoryRating out of 5
Yes, I recommend this pro

L. H.
06/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: An electronic panel was replaced with success. LH

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Connie S.
04/2016
4.0
appliance repair
  + -1 more
unknown
Description of Work: Leak in washer was not fixed. They could not find. washer is working but leak is still there.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$85

Carol S.
02/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: They couldn't do the work that I needed. They referred me to the manufacturer. Was very professional and helpful

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary I.
01/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired washer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Debey S.
11/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Best service! Strongly recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Mary Katherine S.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fix my dryer that wasn't spinning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Sharon M.
07/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary R.
02/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: he checked therostats. went on roof and indicated he checked many things on unit up there. did not ask me about changing filter which i didn't realize till after he had left. will need to get a friend to come do that now.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from A & J Appliance Repair Service
Hello [Member Name], I believe you are reviewing the wrong company. We are an Appliance Repair Service. We do not do heating and air, nor would we ever have a need to go on a roof. If you have any questions please don't hesitate to contact us. Thank you, Phil. 916-452-3020.

Brian S.
01/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: It got fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Kim B.
06/2014
4.0
appliance repair
  + -1 more
unknown
Description of Work: They came out to check out our dishwasher as we thought it wasn't drying the dishes and the water was not getting hot. They confirmed that there wasn't anything wrong with the dishwasher saving us the expense in replacing a perfectly good dishwasher.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Andrea R.
08/2011
5.0
appliance repair
  + -1 more
I called him for an appointment. He came in that evening, fixed the refrigerator and was paid.
Description of Work: Refrigerator was not working. Called several companies on Angie's list but only Phil would come out on the same day. Another company in Angie's list gave us an appointment for the following day but no time was given. I kept searching until I found Phil who came to the house after hours that same day to repair the refrigerator. Phil is a pleasant and professional gentleman. He even repaired the refrigerator's ice maker for no extra charge. Great guy!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$248

Paul M.
11/2010
5.0
appliance repair
  + -1 more
Phil was courteous, professional, and prompt. He unfroze the motor (found a twist-tie in the motor). He adjusted to dishwasher door which was hitting the cabinet and then ran a cycle using dishwasher disinfectant. He gave me free advice over the phone and more maintenance tips while he was at the house. He thanked my for supporting "a small business." I would use him again. He was excellent.
Description of Work: The dishwasher was not working. I made the mistake of supplimenting dishwasher soap with regular dish soap creating lots of foam. I cleared out the foam and then the dishwasher would not start. When I called Phil at A & J Appliance, he gave me free advice on how to get the machine working. This advice was based on the foam issue. Unfortunately, the motor had also frozen up, so he had to come out to the house. Phil said this was the first time in 23 years he had seen a motor issue related to putting in the wrong soap.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Sharon M.
10/2010
5.0
appliance repair
  + -1 more
My washing machine was not spinning and draining. I called A&J and he came out that day. He was courteous, knowledgable and friendly. He repaired the washer quickly and even gave me great maintenance tips on all my other appliances in the kitchen. He was a pleasure to work with and will be my appliance repair company from now on. I highly recommend A&J!
Description of Work: A&J repaired my washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Monica A.
10/2010
5.0
appliance repair
  + -1 more
The repairman was very courteous and professional, and took the time to explain to me what the problem was and how he would fix it. He also quoted me the price for the total repair job before he started. He was in and out in less than 1 hour. I highly recommend this company
Description of Work: The agitator on my washer was not working..

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Rose G.
04/2010
5.0
appliance repair
  + -1 more
Phil was great. He was on time and extremely friendly. He really took the time to let me know how much I would be spending and what my other options would be. He also gave me advice on my other appliances that I asked him about. All this with no pressure to spend any further money. Definitely worth the cost of him coming out and fix stuff. Oh, he also gives great travel advice! Thanks, Phil!
Description of Work: Phil fixed a broken igniter in our gas oven. He also entertained me by explaining a number of ways to prolong the life of my other appliances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Sarah L.
02/2010
5.0
appliance repair
  + -1 more
Phil arrived punctually, was friendly, knowledgeble, and informative. The service fee for coming is $60.00 and is applicable to the work indicated. He charged me $20 for "15 minutes work" although he was there maybe 30 minutes or more. As a bonus he gave me lots of info on the dishwasher and excellent tips on making it last longer. He thanked me for calling a family owned business. A and J stands for his two children, and his wife works the office. I enjoyed the experience very much.
Description of Work: Phil, the operator in this family owned business took a look at my 10-15 yr. old oven to determine why the oven didn't work but the electric burners did work. He pulled out the stove and quickly saw that it was the ERC or the computer that runs the oven. It had been turned off due probably to one of the power outages during one of our recent storms. He reset the computer, cleaned up the area with a broom and dustpan under the stove. He informed me that if it happens again the ERC will need replacement, and gave me the estimated cost which was reasonable, I thought.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Kenric J.
01/2009
5.0
appliance repair
  + -1 more
Our fridge stopped running while we were on vacation. We called Phil and described the problem and he was able to come to our house within 3 hours. The problem turned out to be exactly what he thought it was and he was able to repair it after going to his warehouse to get the part. Phil and his son, Andrew, were very professional and well-mannered. I did not get anything but a good feeling from them and the work they performed. I will definitely use them again if needed.
Description of Work: Replaced compressor switch on our fridge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

Anita B.
09/2008
5.0
appliance repair
  + -1 more
I called them by accident--thought it was another company. However, they were available and their business is close to our home and is family-owned--all of which I like. Also, they were able to get me in the same day. So I gave them a try. Phil worked hard to be there when he said so I had to take off relatively little time from work to be available (and who wants to use their vacation time to sit around waiting for dishwasher repair?). He was very friendly and very competent and completed the job quickly for a fair price. I like keeping my money in the neighborhood in a family-owned business but I wouldn't do so if they couldn't also do the job. But they make the grade on all counts. I would recommend them.
Description of Work: Repaired dishwasher and adjusted some pipeline.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

ALAN D.
06/2008
5.0
appliance repair
  + -1 more
I picked this company because of good reports from other Angie's List members. In addition, his business is only 5 miles from our home. We called Phil on a Monday morning and since he had other business in our area, he agreed to see us the same day. He gave us a 3 hour window for the call: Noon to 3pm. Before we made the appointment, however, Phil walked me through a couple of things on the phone that might be causing the problem. Believe it or not, he actually waited on the phone while I disassembled the dishwasher vent on the sink to make sure it wasn't clogged. Too bad that wasn't the problem, but think about that: He was more interested in solving my problem than in making a buck! It turned out that Phil showed up at my house at Noon sharp. He immediately diagnosed the problem as a clog somewhere, disassembled a few things to find out where the clog was, cleared it, verified proper drainage operation and then provided a cleaner called Glisten designed to clean the dishwasher completely. He announced his fee structure after the service was provided: a standard $50 for the house call and a standard $45 to clear the clog, I paid and he left. His whole visit took about half an hour. I was very happy there wasn't more wrong with our dishwasher, but I was even more happy that Phil didn't take advantage of me by replacing parts that didn't need to be replaced. I would have liked to know what his service call was going to cost before he came out to our house, but I guess I could have asked on the phone and as it turned out, I was very reasonable. Phil was very professional in his dealings with me. He was competent, quick, fair and friendly. I'd highly recommend Phil for your appliance repair needs.
Description of Work: Our 10 year old Miele dishwasher stopped draining all the water after a wash cycle. I thought it was probably a water pump that went out. Phil Grajeda, the sole proprietor of A & J Appliance Appliance Repair solved the problem on the first visit without BS and at a fair price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

ELIZABETH W.
08/2007
5.0
appliance repair
  + -1 more
I was just really impressed that they work weekends and evenings and they do not charge extra for it. I did not pay for this service because I have a Home Protection plan and they had sent them out for me. They also covered the charge. They left me their card and I would use them again if I needed to. They did a great job. Phil was the guy's name and he has been in business for 18 years. They also have a web site.
Description of Work: My dishwasher was not filling with water. I called A & J to come and replace a part on it for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROSS M.
05/2007
5.0
appliance repair
  + -1 more
Just great. Phil is a really nice guy. He gave me pointers on how to maintain my other large appliances. Will definitely keep him on the speed dial for any other problems.
Description of Work: Fix the dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Lenny S.
04/2007
5.0
appliance repair
  + -1 more
Phil was prompt, friendly, professional, and charged a very reasonable fee.
Description of Work: Phil replaced some parts on the washer & dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Wayne G.
09/2006
5.0
appliance repair
  + -1 more
Phil arrived on time the day of the appointment. He was friendly and efficient. The labor and parts were very reasonable in price.
Description of Work: My gas Dryer was not heating up. Phil replaced the coil kit, belt, vent, rollers and thoroughly cleaned the unit out. It works perfectly now

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$141.68

Contact information

2400 8th Ave, Sacramento, CA 95818

www.ajappliancerepair.com

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

A & J Appliance Repair Service is currently rated 4.9 overall out of 5.
A & J Appliance Repair Service accepts the following forms of payment: Check
No, A & J Appliance Repair Service does not offer free project estimates.
No, A & J Appliance Repair Service does not offer eco-friendly accreditations.
No, A & J Appliance Repair Service does not offer a senior discount.
No, A & J Appliance Repair Service does not offer emergency services.
Yes, A & J Appliance Repair Service offers warranties.
A & J Appliance Repair Service offers the following services: Washers, Dryers, Microwaves, Dishwashers, Stoves, Rangehoods, Ovens, Cooktops, Disposals & Trash Compactors Repair & Installation.
HVAC & Refrigeration.

Contact information

2400 8th Ave, Sacramento, CA 95818

www.ajappliancerepair.com