Diamond House Construction, Inc.

Joshua and Larry were both professional. i would definitely recommend them and the company.

We used Diamond House for an insurance claim after back-up sewage damaged our home to a tune of about $30,000 (which included sub contacting for restoration services, hydro-jetting, etc). They have some skilled, friendly workers (plumbing, sheet-rock), however, I am still finishing their "completed" work and figuring out how to fix some of the remodel without spending several more thousands of dollars. When I tried to repeatedly raise concerns during the reconstruction, the response was usually "it's better than what you had". Finally, I signed the "Satisfaction of Completion" realizing that, after multiple attempts, they were unable or unwilling to complete the project. I was tired of being their "quality control". I wrote them a multiple page letter with details of the poor quality which they never acknowledged (until I sent it a second time with a cc to my insurance adjuster) in which they acknowledged that it had been received. No apology, acknowledgment their inconsistencies or any desire to make it right, which is interesting considering the following "belief" statement from their website: We believe in doing what's right, not what's easy We believe that your time is valuable We believe in integrity and always doing what we say We believe you deserve the best work possible We believe relationships are more important than profit We believe low quality products are never a good idea We believe in triple checking all of our work to make sure the job is done right the first time. I could go into detail how their "belief" statement is far from what we experienced. By the way, I will give them a kudos for choosing Service Master, 5 Star. Excellent work, and they personally called to make sure everything was done correctly when they received a copy of my "review of the project" and were willing to immediately come out and fix anything needed, but they didn't need to, they got it all right the first time. Suffice it to say, they have some good skilled workers, but our impression is that the company is either challenged by managerial competency or a primary focus on profits. In either case, we were on the wrong end.

These guys are dishonest they quoted me $89 to clear a drain including a free camera inspection and when they came out they tried to change the price to $1900. What a joke, DO not use them

Their plumber was very well informed, very conscientious about doing a quality job and even educated me on things to be aware of in the future if/when they occur. They offered me their current coupon which helped with cost. Very happy with this company!

Diamond House was very professional and new exactly how to fix my issue. The work came guaranteed and with warranties which I liked! Steve was very helpful, even helping me lift some heavy belongings that needed to be moved. I will be calling them back when another issue arises! The salesman Joshua was great and he was patient and made us feel comfortable.

Diamond House was very professional. Steve did an excellent job under the adverse conditions.

Great company. My hot water heater was old and leaking. They were able to replace it the same day I called. Glad Indidnt have to wait long for hot water again.I will recommend them to all my friends.

Very unprofessional, did not bring proper equipment / had to use mine. Tried to upsell. The job as of now is still incomplete.