Please leave your contact Information when messaging ................I look forward to solving your Telephone line and Ethernet issues in a timely and practical manner. Ethernet wiring and cat5 or cat6 wiring troubleshoot and / or Installation. Only premium materials used. 20 plus years cabling service experience. Please be advised Phone Jack Medic is a 1 man show Marchant Anthony with occasional help.(If you are opening walls or remodeling please call me before the project as it is harder to install after .Please call before the painter.
Business highlights
26 years of trusted experience
Emergency Services Offered
Services we offer
Residential and Business Ethernet solutions. Phone jack repair & wiring. Troubleshooting.
Anthony was absolutely fantastic. I was hesitant about having someone come in a run network cables in the attic and walls for me because it's something I can be picky about. We just moved into a new home so I wanted to make sure that CAT6 cables would be setup for my home network. Anthony came in, scoped out the job, gave me some tips on some things that we might do to make the job a little less expensive from a network hardware perspective. He went through and did a great professional job. He switched my existing wall plates being used for satellite TV in all four rooms with a modular wall plate so he didn't need to make additional holes in the wall. He went through and tested and labeled each one of the lines and jacks in the closet and the rooms. When he was done he offered to help me out installing a TV wall cable management kit that I had purchased for my wall-mounted television. That was unexpected and so greatly appreciated. If you're looking for someone to do phone jacks, or network cables then this is the guy you need to use. I just cannot express how happy I was with my decision on using this service.
Description of Work: Ran Category 6 (CAT6) cable to four rooms in my house and brought the lines back to a closet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Charles S.
07/2013
5.0
computer repair, internet service
+ 0 more
Called Anthony on July 3rd at 8am and asked for a quote on my project. He was finishing a job but came by a couple of hours later to assess the installation. We agreed on a price that was more than I had expected, but thought would be fair if he did a good job. He did (and yes, I checked his work in the attic and under the house -- learned the hard way from a previous contractor). I'm happy to pay well for good work, and I'm glad I wasn't disappointed. The job took two days. He was professional, personable, cleaned up after himself, and came back to my house to drop off patch cables. He's a first-class network technician and I'd hire him again.
Description of Work: Set up residential Cat6 network, total of 12 lines in 5 locations.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
david S.
06/2013
5.0
phone wiring, internet service, landline phone service, phone repair
+ 2 more
I was told by my DSL company that there was some interference on my line that was causing slow speed. They told me to talk to the phone company to come out and see what they could do. I checked Angie?s List first and saw that Anthony had almost a hundred positive reviews and all of the other guys weren?t even close to that. I called him and he came out the next day since he was in the area. It was 5:30PM when he headed over and he had to fight rush hour traffic (LAX to Pasadena!), AFTER BUSINESS HOURS, to look at my lines. Anthony has the best attitude of customer service that I?ve ever seen. He solves problems right the first time, uses premium equipment, and won?t stop until he has done everything he can for the customer. His philosophy about equipment is great: he uses the best quality equipment because it lasts the longest. In my case, he could have done an easy phone jack replacement and left, but he tested every part of my phone line through my condo complex to increase my DSL speed. He replaced my older lines with faster connections and sealed up part of the line that may have been causing interference. I got an excellent bump in speed after he was done. He also talked me through each step so that I understood what he was doing and what diagnostic checks he was running. He is very meticulous and very thorough ? he is the consummate problem-solver. He left my phone lines and wall jack in far better shape than when he arrived. Despite being after business hours and despite the fact that he was missing his dinner, he only charged me for his time, not for his supplies. I would absolutely have him out again if I ever have any problems. He would be my first call and I hope you give him a call ? he is absolutely the best.
Description of Work: Anthony checked my phone lines and optimized them for DSL down/up speeds. He replaced some wiring, repaired a broken wall jack and replaced an old phone jack that was corroded.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Christopher S.
06/2013
5.0
phone wiring
+ -1 more
Came very promptly; efficiently fixed both problematic jacks. Our DSL speed immediately returned to the level we were paying for.
Description of Work: Fixed two phone jacks --- one that had suddenly stopped working, and a second that was yielding very slow DSL service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Moctesuma E.
06/2013
5.0
phone wiring, landline phone service
+ 0 more
All done in less than 2 hours. Wonderful demeanor very communicative explained what he was doing and answered all questions . Excellent
Description of Work: Diagnosed condition of existing 25 year old phone wiring to 7 outlets Three of which were not in use. Fixed three and concluded two had defective wiring that would need to be replaced. Recommended that work be deferred as jacks were not needed to focus on installation of new jack in Kitchen for wall phone. Reviewed condition of central processor (30 year old Panasonic small business system) which was fine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Jennifer Y.
06/2013
5.0
phone wiring
+ -1 more
Very impressed by Anthony's work. Honest, professional, reliable. He seriously goes above and beyond his call of duty. Cleaned up well, very good at communicating, and is very hard working.
Description of Work: Fixed the wiring in our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Andrew O.
06/2013
5.0
phone wiring, internet service, landline phone service
+ 1 more
It went well. Marchant found that the existing wiring pair was close to being faulty, so he used another wiring pair in the same loom. He replaced the DSL filter at the junction box, and stripped out a lot of unnecessary wiring in that box. He removed the splitter which was jammed, and replaced the interior wall outlet for good measure as it was over 30 years old. So everything is now shipshape with my phone/DSL wiring. My maximum DSL speed will not be limited by my home wiring. Oh, and it turns out the that the DSL problem was with the provider at their central office.
Description of Work: He did trouble shooting of my phone line that is dedicated to our DSL service. My DSL provider was adamant that the intermittent DSL service was probably a splitter or some part of my home wiring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Dan R.
06/2013
5.0
phone wiring
+ -1 more
Explained things, offered solutions, made suggestions, and advised me on how to deal with the telephone company when they came to connect the out side service. Fixed several old plugs and checked out existing inside lines. Very nice personality and pleasent to deal with. I would recommend Anothney very highly for telephone work
Description of Work: Fixed Inside Telephone wiring. Excellent service and quality.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Kathy W.
04/2013
5.0
internet service
+ -1 more
I needed a phone technician to get my DSL up and running. I was able to get an appointment with Anthony on pretty short notice. He was late but that was due to traffic since he travels from quite a distance. He was very knowledgeable and got my wiring issue resolved so that I could connect to the internet (since DSL Extreme was ALREADY CHARGING me for the service even though the wiring wasn't hooked up!) and even offered to text me when he was going to be back in the area and could move that phone jack to the dining room. (Who wants a modem and router sitting on the kitchen counter?!) About 3 weeks later he texted me and came out and moved the jack for a reasonable price and even contacted me later that night (on his birthday, no less!) to make sure everything was working ok. I cannot remember how much the charge was.
Description of Work: 1. Did some work on the inside wiring of my phone line so that DSL connection could be made (I don't have a landline). 2. Relocated the phone jack from the kitchen to the dining room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MIKE M.
04/2013
5.0
phone wiring, landline phone service
+ 0 more
They added multiple phone jacks throughout my business. They did a great job.
Description of Work: They added phone jacks throughout my business.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
david F.
04/2013
5.0
phone wiring, internet service, landline phone service
+ 1 more
Our experience was great. We called Phone Jack Medic with no expectation that they would be available as soon as the next day (we had initially tried to have this work performed by ATT, but had too many scheduling conflicts). Anthony and his assistant were running a little late the morning we had scheduled, but they let us know in advance, and they were only delayed by about an hour. As soon as they arrived we expplained what we needed done and showed them where everything was and they went right to work. I think they had completed all the work in under an hour. Everyhting works just as we had hoped (even better actually). The best part was being spared the many hours we would have wasted trying to figure it out ourselves and still not figuring it out!
Description of Work: We had several issues to contend with. We had a non-functioning landline, a working DSL line that needed to be relocated, and needed second landline location activated.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Charita C.
03/2013
5.0
phone wiring
+ -1 more
Technician was on time, knowledgeably, and resolved issue in a timely manner.
Description of Work: Diagnostic of a non functioning phone line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Debra L.
03/2013
5.0
phone wiring
+ -1 more
Phone Jack Medic (Anthony) moved our existing phones and T-1 line to our new building and then came back later once an addition was completed and ready to be wired. Anthony was so nice and helpful. Very conscientious. He made sure everything was tidy and well organized. He stayed late when we had some problems with the phone company and made sure we were up and running once that problem was resolved. He is our go to guy now for networking and phones. By the time we were all done, Anthony was like a member of the family. He is a genuinely kind person. Everyone at our company really liked him. There were no Do's and Don't. We talked to Anthony with respect and received respect back. That was it. That approach can work miracles.
Description of Work: Scope of work involved wiring of new bulding including the warehouse for speakers and phones. Move the T-1 line and exisitng phones over to the new building and ensure we are up and running. Also wire new office addition when the space is ready.
he went above & beyond for us. he went out of his way and found us the best phone system that met our needs. he rewired our lines and installed the new system. he's honest, hard working & good at his job.
Description of Work: rewired our house and installed a new system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Timothy P.
01/2013
5.0
computer repair
+ -1 more
I called Anthony to have a networking problem fixed. The hardwired ethernet lines in my home were not working like i thought they were supposed to. Anthony suspected the problem could be remedied by purchasing a gigabit network switch from Fry's for about $50.00. I didn't know what a gigabit switch was but he explained it to me and gave me instructions over the phone. He saved me the cost of the service call and he didn't make a dime from the transaction but he has earned a loyal customer. I will use him the next time I have the need and will recommend him as often as I can
Description of Work: Anthony gave me advice over the phone about how to fix a problem I was having with the ethernet network in the house I just moved into.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert S.
01/2013
5.0
phone wiring, landline phone service
+ 0 more
We recently had work done on our floors. I noticed one of the phone jacks was not working properly after the workers left. Turns out several of the phone jacks were not working properly. I called Anthony and while he explained he would not be able to come out for a couple days, after we spoke and I described my issue he said he could squeeze me in somehow the next day. Anthony arrived a little late due to the fact he was crossing the valley at 430 in the afternoon. He quickly checked out the 3 jacks that were having issues and determined that new jacks were all I would need. He quickly tested the lines from the jacks to the main phone box outside and was able to get us back up and running in no time. Great guy and I will recommend him in the future
Description of Work: Replaced three phone Jacks
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Erika S.
01/2013
5.0
internet service
+ -1 more
Anthony was a pleasure to deal with. I initially called him on Wednesday night and he immediately responded with an appointment scheduled for Friday morning (my choice). He was early, which was great as I had to be at work that morning. He was professional and personable. After explaining what my electrician has done, Anthony took a look and within minutes I had an ethernet connection that had eluded my electrician for a week. Anthony is a specialist with all the appropriate tools and connections at the ready. He treated me and my home with the utmost respect and I would surely use him again.
Description of Work: Anthony terminated two ends of ethernet cord that had be incorrectly wired by a previous electrician.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
John A.
01/2013
5.0
phone wiring, landline phone service
+ 0 more
I called Phone Jack Medic for 2 issues: the urgent issue was that my phone service (ATT uVerse) wasn't working, the less-urgent issue was that I had a broken jack that I wanted to fix so that I could have a phone extension in the bedroom. Anthony fixed both issues (including calling ATT and talking them through my problem). As per his advice, we relocated my uVerse moden to the new jack so that my wifi reaches my backyard better. Very happy with his work.
Description of Work: Great work - true professional
Rating Category
Rating out of 5
Yes, I recommend this pro
$140
Enrique M.
12/2012
4.0
phone wiring, landline phone service
+ 0 more
He was very good at potting the problem - he immediatly saw that there was a critter chewing my wires - so he repaired and he re-enforced the wriing to protect it from critters in the future.
Description of Work: Troubleshoot a problem with the Landline - no dial Tone. Check inside and outside wiring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$60
Gail P.
12/2012
5.0
phone wiring, internet service, landline phone service
+ 1 more
Anthony (Phone Jack Medic) came by the day before schedualed work to evaluate the job. The day of the job he came early and worked along with the phone company tech. to install the T1 line He followed up next day to be sure we were satisfied. An excellent service technical company. Service was impecable.
Description of Work: Worked as support to an AT&T phone tech. enableing the installation of a T1 line
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Kathy H.
12/2012
5.0
phone wiring, landline phone service
+ 0 more
Anthony was great from start to finish. He made sure that he understood exactly what we wanted, and he rewired our phone lines and routed to the jacks we specified using high grade phone wire.
Description of Work: Complete phone rewiring for two lines.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Chauncy C.
12/2012
5.0
phone wiring
+ -1 more
Anthony took our existing service and mirrored the phone jack setup we currently have to our remote offices. He was on time, extremely professional and really knew what he needed to do to accomplish the job. He also had all the parts he needed in his truck. This was a great experience and I would recommend anybody needing phone service to use Anthony of Phone Jack Medic.
Description of Work: Anthony took our existing service and mirrored the phone jack setup we currently have to our remote offices. He was on time, extremely professional and really knew what he needed to do to accomplish the job. He also had all the parts he needed in his truck. This was a great experience and I would recommend anybody needing phone service to use Phone Jack Medic.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Nancy H.
11/2012
5.0
phone wiring
+ -1 more
IAbove an dbeyond any others!!! I simply can't say enougfh about this wonderful service! Anthony arrived promplly and was very reassuring about a complex phone wiirng system. He went above and beyond the call of duty and coordinated efforts with 2 phone copmpanies and my staff.In addition to a weekday service cal he also came in on a Sunday so that phone service would be up and running for our Monday workday! I am caliinhg him today for additional service related to our TV. Do not lok further. Anthony is polite,prompt and very competent for any problem,no matter how complex.
Description of Work: Rewirning of very old phone system and trouble shooting of transition form cloud base phones to landlines due to ineffeciency of cloud system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
MARK S.
11/2012
5.0
phone wiring, landline phone service
+ 0 more
He was very professional and polite on the first phone call to discuss the project. He was truthful and realistic on his timeline for availability. He provided a follow up call to schedule the work and was on time and prepared for the work. He did an excellent job of Tying in the new location wres and keeping them active until the phone company did their work. He made sure the wires were properly run and secured. His price was more than fair, considering the tough access issues and the hard work required. Great job abd thank you!
Description of Work: Anthony was called to relocate 3 phone lines in my house to a new demarcation point for AT&T to tie in to.
As stated in earlier reviews. LOOK NO FURTHER if you are in need of repairing, adding or diagnosing any issues with your phone wiring or systems. Anthony was extremely professional, on time, competitively priced for services and takes great pride in his craftsmanship and work. AL does not give me enough space to say exactly how wonderful the experience was working with Anthony. I called him at 3:30 on a Friday and was only expecting to set an appointment for the following week, he made it a point to come that same day and resolve my wiring problem and getting my home business back up and running. Incredible, I really can?t say enough good things about him and the service.
Description of Work: Identified external and internal wiring faults from service provider and added outlets with multiple lines
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Phone Wiring,
Phone Service - Landline,
Internet Service,
Phone Repair,
Computer Repair
FAQ
Phone Jack Medic is currently rated 5 overall out of 5.
Sunday: 8:00 AM - 5:00 PM
Monday: 8:30 AM - 7:00 PM
Tuesday: 8:30 AM - 7:00 PM
Wednesday: 8:30 AM - 7:00 PM
Thursday: 8:30 AM - 7:00 PM
Friday: 8:30 AM - 7:00 PM
Saturday: 8:30 AM - 7:00 PM
Phone Jack Medic accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Phone Jack Medic does not offer free project estimates.
No, Phone Jack Medic does not offer eco-friendly accreditations.
No, Phone Jack Medic does not offer a senior discount.
Yes, Phone Jack Medic offers emergency services.
No, Phone Jack Medic does not offer warranties.
Phone Jack Medic offers the following services: Residential and Business Ethernet solutions. Phone jack repair & wiring. Troubleshooting.