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ProStar

Window Cleaning, Gutter Cleaning, Pressure Washing,

About us

We are a company that provides you with detailed and professional cleaning. We have thousands of clients all around the Bay area. We offer every type of janitorial cleaning and maid services .

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Window cleaning, steamed carpet cleaning, power washing, wood floor polishing, grout cleaning, tile cleaning, outside patio sealing/resealing, house cleaning, power washing, gutter and downspout cleaning, hauling, clean up, upholstery, and maid services.

Amenities

Senior Discount

ask for details

Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.4227 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
53%
4
17%
3
6%
2
4%
1
20%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.6
responsiveness
4.4
punctuality
4.4
Showing 51-75 of 227 reviews

Madeleine M.
03/2014
3.0
gutter cleaning, pressure washing, window cleaning
  + 1 more
The team did not show up for the first appointment we scheduled, and we were not able to reach them that day due to their phone being turned off or going straight to voicemail. We finally touched base with them at the end of the day and then awaited a call to hear if they were available Wednesday. After a few more calls, we finally nailed down a time for Wednesday. As agreed upon on the phone, they came on Wednesday morning and did the work. Unfortunately, the back part of the house was neglected. It's clear more attention was paid to the front of the house. The painters we hired had to perform additional powerwashing on that side before painting.
Description of Work: We hired the provider to power wash and clean the gutters at our rental property.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$155

Yvonne H.
03/2014
5.0
gutter cleaning, roof cleaning
  + 0 more
They are amazing. The guy showed a great deal of respect for my property. When he came into my home to talk to me – he took his shoes off. They were very prompt and did everything as promised. They did a great job and they were very neat. They left no mess behind and if fact my landscape was left CLEANER than before they arrived. No additional fees were associated with the Big Deal. I would be very pleased to use them for window cleaning in the spring.
Description of Work: I purchased a $99 Big Deal for a complete gutter cleaning and roof debris removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Thor S.
03/2014
5.0
gutter cleaning, window cleaning
  + 0 more
It was easy to schedule a time with Victor and he arrived promptly. He gave me a quote and it was very reasonable. He had another associate with him so they just simply went to work. Took a couple hours which seems very efficient to me. They were very professional and did a good job cleaning up once the job was completed. Totally worth the amount it cost!
Description of Work: Victor and his associate cleaned our gutters and washed our outside windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Stacy E.
03/2014
4.0
gutter cleaning, window cleaning
  + 0 more
Because I can't get up on a ladder, I really don't know how clean the gutters are. They left a bit of a mess behind. That was a little disappointing.
Description of Work: Clean gutters

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro

Patrick M.
03/2014
5.0
gutter cleaning, window cleaning
  + 0 more
Everything went very smoothly. They were fast, efficient and cleaned up after themselves. Great job.
Description of Work: Cleaned all the gutters of debris.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Susan H.
03/2014
5.0
window cleaning
  + -1 more
Hosed down the gutters after pulling out debris.
Description of Work: Cleaned gutters and removed debris from roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Sarah S.
03/2014
4.0
gutter cleaning, window cleaning
  + 0 more
I initially had some trouble connecting with Victor and there was some missed communication here and there, but when we did connect he promptly set up an appointment and did the work. They did it quickly, and now that spring is here, we are ready for winter. ;-)
Description of Work: V&G cleaned our gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$100

Priscilla A.
03/2014
1.0
window cleaning
  + -1 more
I was very disappointed in this provider. They should have called me back.
Description of Work: I purchased the deal for inside and outside cleaning of 15 windows, got an email from V & G and then got very busy and didn't call them for a couple of months. When if finally called and left a message about the situation, they never called back. I'd like Angie's List to help me either recover my money or have V & G contact me to set up a date to do the cleaning. This is urgent because I'm putting my house on the market at the beginnning of April.
Rating CategoryRating out of 5
$155

Cyrus D.
03/2014
5.0
gutter cleaning, window cleaning
  + 0 more
No Fuss ... just scheduled a time they showed up... cleaned the gutters. Never met them .. but all is well.
Description of Work: They cleaned my gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

charles R.
03/2014
4.0
gutter cleaning, window cleaning
  + 0 more
When they finally arrived they got to work right away and were done in about 45 minutes. They did a good job of cleaning up any messes they made.
Description of Work: cleaned and flushed rain gutters and dound spouts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
1.0

Yes, I recommend this pro
$99

Linda C.
02/2014
5.0
carpet cleaners
  + -1 more
I was extremely pleased with the results. Victor and one other person came out, on time, and did my whole upstairs (approx 1200 sq ft) in less than three hours. They got out almost all the stains on my 20 year old eggshell-colored low pile carpet (a couple just aren't going to come out and I knew that before I called them). The cleaner Victor used did not have a strong smell, and I did not have to worry about my cats walking on it, then licking their paws. They left the house in great order, and also left me a bottle of spot cleaner to use on my more stubborn stains. (I have a cat that throws up his food on occasion). I highly recommend V and G Carpet and Window cleaners.
Description of Work: I called V & G Window and Carpet cleaning to clean my upstairs carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Eva F.
02/2014
4.0
gutter cleaning
  + -1 more
It turned out okay. He missed the initially appointment. We had to reschedule, but once he came out he did good work. There no additional fees associated with the Big Deal.
Description of Work: I purchased a $99 Big Deal for a complete gutter cleaning and roof debris removal.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$99

Harvey L.
02/2014
5.0
window cleaning
  + -1 more
We will have them wash all our windows next time. Very satisfied with their work.
Description of Work: They washed one second story window that we could not reach.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$20

Jere W.
02/2014
5.0
window cleaning
  + -1 more
He was responsive, courteous, and professional. We will use his services in the future.
Description of Work: Victor did an excellent job cleaning the windows in our townhouse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Ron L.
02/2014
5.0
gutter cleaning, roof cleaning, window cleaning
  + 1 more
Everything went fine. They worked hard and fast. I would use them again
Description of Work: clean gutters and roof debris

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Lois P.
02/2014
5.0
replacement windows
  + -1 more
They did a great job. They were very polite and worked efficiently. I was very satisfied with the end result.
Description of Work: They came out and cleaned the inside and the outside windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Sarvesh B.
02/2014
4.0
gutter cleaning
  + -1 more
Took some time to schedule the appointment, but finally Victor did a good job.
Description of Work: Cleaned gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

GAIL M.
02/2014
5.0
pressure washing, window cleaning
  + 0 more
We used the Angie's List deal of $129 for window cleaning of a one story house. We paid and additional $55 to include the upstairs windows. Victor and associate did an excellent job on the windows and screens, and were finished in record time! Victor is courteous, friendly, very reasonably priced, and also pointed out some potential problems with one of our windows. We will definitely use his services in the future.
Description of Work: Washed all windows in our two story house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$184

Maryann W.
02/2014
5.0
house cleaning
  + -1 more
As I recall, Victor contacted me within 24 hours of my purchasing the Big Deal. He was professional and accommodating. He was a little late for our scheduled appointment, but telephoned ahead. (One common transposition in the name of our street into his mapping device took him to the other side of town.) When he arrived, he and his assistant got right to work. Our south-facing family/great room alone has seven 4x4 windows, French doors and four skylights. When the job was complete the entire house sparkled. The skylights were not included in the price of the Big Deal, but they were done at a reasonable additional cost. We were happy with the results and plan on using the service again.
Description of Work: Purchased Angie's Big Deal.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

BETTY Y.
02/2014
5.0
window cleaning
  + -1 more
I am very satisfied with their service. They cleaned the gutters and remove the debris very good. Definitely I will hire them again next year.
Description of Work: Cleaning gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Don H.
02/2014
5.0
pressure washing, window cleaning
  + 0 more
Victor and his crew are courteous and efficient. They did a great job at a very reasonable price.
Description of Work: Washed windows. I have an Eichler so these are big windows that require a ladder to reach. Pressure washed the entire outside of the house. Cleaned the roof and rain gutters which were full of leaves and other debris.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Helen J.
02/2014
4.0
gutter cleaning, pressure washing, window cleaning
  + 1 more
Person arrived on time and proceeded to clean the gutters. Our home is two stories with the garage on the first floor. He used a ladder and cleaned the gutters. It took about 1-1/2 hours. He did a good job and was very courteous.
Description of Work: Cleaned the gutters of debrie.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Aena P.
02/2014
5.0
pressure washing, window cleaning
  + 0 more
Great service and very professional!
Description of Work: Cleaned 15 windows outside + screens + same windows inside Nominal charge for extra windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Jennifer G.
02/2014
5.0
pressure washing, window cleaning
  + 0 more
It went fine. The quality could have been a little better, but it was reasonable for the price. The people were very nice and professional. They were very prompt and I’ve referred them to a friend.
Description of Work: I purchased The Big Deal, $279 for Exterior Home Pressure Washing Plus Window Cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$279

Cynthia R.
02/2014
4.0
window cleaning
  + -1 more
It was excellent. They did a really good job. They charged me extra because I had more windows than what was in the deal. Two guys came out and they were very nice, very presentable, and explained everything to me before they got started. The guy put something over my shoes because my bedroom was carpeted although the other floors were not. The windows came out really nice. I think that they should list that if you have over 10 windows, there would be an extra service. I think that should have been listed in the contract. I don’t remember seeing that on there. That’s something you should know about because what if you don;t have the extra money or you are on a budget.
Description of Work: I purchased a Big Deal coupon from V&G Window and Carpet Cleaning to clean my windows inside and outside.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Contact information

50 Woodside Plaza #539, Redwood City, CA 94061


Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Window Cleaning,
Gutter Cleaning,
Pressure Washing,
House Cleaning,
Carpet Cleaning,
Handyman Services,
Roof Cleaning,
Hauling,
Windows,
Decks and Porches,
Deck Maintenance,
Upholstery Cleaning

FAQ

ProStar is currently rated 4.4 overall out of 5.
ProStar accepts the following forms of payment: Check
No, ProStar does not offer free project estimates.
Yes, ProStar offers eco-friendly accreditations.
No, ProStar does not offer a senior discount.
Yes, ProStar offers emergency services.
No, ProStar does not offer warranties.
ProStar offers the following services: Window cleaning, steamed carpet cleaning, power washing, wood floor polishing, grout cleaning, tile cleaning, outside patio sealing/resealing, house cleaning, power washing, gutter and downspout cleaning, hauling, clean up, upholstery, and maid services.

Contact information

50 Woodside Plaza #539, Redwood City, CA 94061