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ProStar

Window Cleaning, Gutter Cleaning, Pressure Washing,

About us

We are a company that provides you with detailed and professional cleaning. We have thousands of clients all around the Bay area. We offer every type of janitorial cleaning and maid services .

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Window cleaning, steamed carpet cleaning, power washing, wood floor polishing, grout cleaning, tile cleaning, outside patio sealing/resealing, house cleaning, power washing, gutter and downspout cleaning, hauling, clean up, upholstery, and maid services.

Amenities

Senior Discount

ask for details

Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.4227 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
53%
4
17%
3
6%
2
4%
1
20%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.6
responsiveness
4.4
punctuality
4.4
Showing 176-200 of 227 reviews

WON H.
09/2015
5.0
gutter cleaning
  + -1 more
unknown
Description of Work: date of service 10-17-2013 Cost of service $99.00
Rating CategoryRating out of 5
Yes, I recommend this pro

Allison B.
12/2014
5.0
window cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Robinetta W.
10/2014
1.0
window cleaning
  + -1 more
unknown
Description of Work: They were not responsive. The deal was misrepresented. They didn't really service my area. Only when get enough business to come to East Bay. If I had known that before, Iwould not have purchased the deal. So felt money was wasted. I paid for the deal but did not experience the service.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0

$98

Judith M.
09/2014
4.0
window cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
2.0

Yes, I recommend this pro

Patrick H.
09/2014
5.0
window cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Cathy H.
08/2014
1.0
window cleaning
  + -1 more
The worst.
Description of Work: I made an appointment and the provider did not show up at my home. I called, left several messages which were never returned.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$125

Natasha K.
07/2014
1.0
window cleaning
  + -1 more
Never heard from them.
Description of Work: Angie's list says that the provider will contact within two days since purchasing service. Provider never contacted me. Neither upon receipt of an inquiry nor returned my calls.it's been almost 3 weeks since I purchased their service so I'm going to cancel it.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$155

Marge B.
07/2014
5.0
window cleaning
  + -1 more
unknown
Description of Work: Inside and outside window cleaning. They did a great job.
Rating CategoryRating out of 5
Yes, I recommend this pro

Sue K.
06/2014
1.0
window cleaning
  + -1 more
I would like my money back
Description of Work: Very difficult to reach provider as he does not answer emails or return phone calls. We finally setup an appointment and he did not show up for the appointment. At this time I cannot reach him by phone or email.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$129

Kathleen B.
06/2014
2.0
window cleaning
  + -1 more
unknown
Description of Work: Had trouble reaching anyone to schedule an appointment. When I did get an appointment scheduled, no one showed up. Never got a return call explaining the no show. Did not pursue it any further.
Rating CategoryRating out of 5

KERRY B.
06/2014
2.0
window cleaning
  + -1 more
unknown
Description of Work: Called and emailed, never got a response back

Rating CategoryRating out of 5
responsiveness
1.0

$129

Denis M.
06/2014
5.0
window cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
punctuality
5.0

Yes, I recommend this pro

S. Jay J.
06/2014
1.0
window cleaning
  + -1 more
unknown
Description of Work: Returned phone call after 5 messages. Set up appt for Sat 6/13/2014. Was a no show. Have been trying to contact him. Phone is full.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Nicholas J.
06/2014
5.0
pressure washing
  + -1 more
We were happy with the job.
Description of Work: I purchased a $155 Big Deal for Exterior Pressure-Washing. They power washed the exterior of our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Rona P.
06/2014
4.0
window cleaning
  + -1 more
unknown
Description of Work: Great job cleaning windows inside & out. Only issue was scheduling, but once scheduled they did great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

Janet T.
06/2014
2.0
window cleaning
  + -1 more
unknown
Description of Work: They cleaned my gutters on a rainy day, which I really appreciated, but never came back to clean off the roof, the other half of the job -- impressed they came without my knowledge and didn't leave a note. I never noticed a difference.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$90

Eileen L.
06/2014
1.0
window cleaning
  + -1 more
See above
Description of Work: Only returned a few of my calls. And most often said, I'll call you when I get back to the office. And, then didn't call. by the way, I'm not positive about the cost. I don't really want to go look it up right now.

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$120

Tina Y.
06/2014
5.0
gutter cleaning
  + -1 more
.
Description of Work: The contractor was up front that there would be a little extra cost given the type of gutters we have. This was already stated in the original Angie's List deal, so I was not surprised by it. They were on time and quick with the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Kristina M.
06/2014
5.0
window cleaning
  + -1 more
unknown
Description of Work: I purchased a deal for $155 for Home Exterior Pressure-Washing.
Rating CategoryRating out of 5
Yes, I recommend this pro

Chris B.
06/2014
5.0
window cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Annabel B.
05/2014
1.0
window cleaning
  + -1 more
unknown
Description of Work: They said they'd come, but they didn't come and didn't contact me. I hate being left in the lurch!

Rating CategoryRating out of 5
responsiveness
1.0

$129

Suzanne M.
04/2013
5.0
handyman service, window cleaning
  + 0 more
I responded to a coupon on Angie's list. Victor Junior called back that same day. My windows are crystal clear. All indoor dirt: fingersprints and hazy film plus outdoor dirt and the blech from doing nothing more than hosing down the exterior windows are gone. He was on time (a little early which worked out great) and very courteous. He popped off all the screens, cleaned the sills in and out, hosed down all the screens and replaced everything. Put our garden hoses back as he found them. I had 10 windows and it was all done in just under 2 hours. I was so impressed I am going to try V&G's steam carpet cleaning service next week.
Description of Work: Clean interior and exterior of 10 dual pane windows - seven of which were double hung - remove and clean all screens.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

RICHARD B.
08/2011
5.0
handyman service, window cleaning
  + 0 more
Ok. Used him for years and never had a problem.
Description of Work: Washed windows and screens.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Patty Z.
03/2011
3.0
handyman service, window cleaning
  + 0 more
Please refer to the services performed. Sorry, but I would not hire them again because I did not like their quality of work. Updated 6/12/13 I have a home in Palo Alto where the window cleaning was performed by V&G and I stand by my review.
Description of Work: I hired this company to clean windows of our two-story townhouse. The two men also cleaned the blinds in one bedroom. However, after the patio door glass was cleaned, streaks appeared so I asked the man to clean it again. He did so and there was still some streaking left. I didn't ask for a 3rd cleaning. After the team left, I noticed some streaking on a couple of other windows. The other problem was that when they cleaned the blinds, there was a tracing on the glass where the blinds hit when they were being cleaned--like an imprint of the blinds upon the glass. I didn't notice this until after they left or I would have had them reclean the window. I cannot recommend this company.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$110

Response from ProStar
With all due respect you have never hired our company, and in our files we have never done work for you, we dont go to the eastbay to do work for that matter as well so please take this off as for the fact is we have never done business with you. Thank You, Victor

Michelle F.
09/2009
5.0
handyman service
  + -1 more
He does excellent work and is great to work with. I've used him for over five years; he is always there for me.
Description of Work: He has done lots of odd jobs for me in the past.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

50 Woodside Plaza #539, Redwood City, CA 94061


Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Window Cleaning,
Gutter Cleaning,
Pressure Washing,
House Cleaning,
Carpet Cleaning,
Handyman Services,
Roof Cleaning,
Hauling,
Windows,
Decks and Porches,
Deck Maintenance,
Upholstery Cleaning

FAQ

ProStar is currently rated 4.4 overall out of 5.
ProStar accepts the following forms of payment: Check
No, ProStar does not offer free project estimates.
Yes, ProStar offers eco-friendly accreditations.
No, ProStar does not offer a senior discount.
Yes, ProStar offers emergency services.
No, ProStar does not offer warranties.
ProStar offers the following services: Window cleaning, steamed carpet cleaning, power washing, wood floor polishing, grout cleaning, tile cleaning, outside patio sealing/resealing, house cleaning, power washing, gutter and downspout cleaning, hauling, clean up, upholstery, and maid services.

Contact information

50 Woodside Plaza #539, Redwood City, CA 94061