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ProStar

Window Cleaning, Gutter Cleaning, Pressure Washing,

About us

We are a company that provides you with detailed and professional cleaning. We have thousands of clients all around the Bay area. We offer every type of janitorial cleaning and maid services .

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Window cleaning, steamed carpet cleaning, power washing, wood floor polishing, grout cleaning, tile cleaning, outside patio sealing/resealing, house cleaning, power washing, gutter and downspout cleaning, hauling, clean up, upholstery, and maid services.

Amenities

Senior Discount

ask for details

Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.4227 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
53%
4
17%
3
6%
2
4%
1
20%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.6
responsiveness
4.4
punctuality
4.4
Showing 126-150 of 227 reviews

Art S.
10/2013
1.0
window cleaning
  + -1 more
Not good. Vendor made an appointment to do work and never showed up and didn't even call me to let me know he wasn't showing up.
Description of Work: I purchased a Big Deal from V&G Window and Carpet Cleaning.
Rating CategoryRating out of 5
$129

Judith M.
10/2013
3.0
window cleaning
  + -1 more
Welll.... I gave the low rating on puntuality due to the fact that first appt to clean the windows was missed entirely. When I called on the morining of the appt because they had not arrived I got no answer and ended up leaving 3 messages. They were due @9:00 am and my husband stayed at home until noon waiting for a call back or arrival, but none occurred. I then sent an e-mails via Angie's list asking that if the work could not be done in the same week, I wanted to cancel the service and get my money back. Upon arriving home, there was finally a message apologizing for the delay and offering to do the work the very next day. Because the house was already prepped for the work, I said yes. Victor arrived pretty much on time and proceeded to complete the window cleaning in a timely manner. I have to say he is a very likeable young man and did a good job, but should be a bit more proactive in contacting his clients when something occurs that prevents him from getting to the job when scheduled.
Description of Work: Washed all windows inside and out.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

Yes, I recommend this pro
$129

Joe H.
10/2013
4.0
window cleaning
  + -1 more
It went well. He charged me about $25 extra for the exterior fireplace and skylight cleaning. The detail of the work was generally good, however i did have to point out a few things that i thought could have been cleaner. He had no problem with complying to my demands.
Description of Work: cleaned all of our windows inside and out (1st and 2nd story), including screens; went on roof and cleaned our skylight and removed some bird stains from my fireplace stack.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Eve L.
10/2013
5.0
house cleaning, window cleaning
  + 0 more
Had car problems with first appointment, but with second appointment, came on time, worked hard, and had all done in less than two hours. Very professional.
Description of Work: Cleaned windows, inside and out, took down screens, cleaned completely and replaced. In fact, they cleaned the screens on the sliding glass doors so well we have walked into them several times! Windows seemed to stay clean a lot longer with whatever they used than previous windows cleaned by professionals.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$169

Gina C.
10/2013
5.0
house cleaning, window cleaning
  + 0 more
They did a fantastic job - the windows sparkle. The crew was fast, courteous and professional. I was a little nervous about having anyone do my windows as I've heard horror stories about screen and shutter damage but my fears were unfounded. I highly recommend V&G and certainly will use them again.
Description of Work: Victor and his team cleaned my windows inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Figen E.
10/2013
4.0
window cleaning
  + -1 more
He did it in one hour, he was very efficient.
Description of Work: Clean all windows inside & outside and screens.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$129

Vicky W.
10/2013
4.0
pressure washing, window cleaning
  + 0 more
victor called and we set up a service date and time. He arrived late without calling to advise me. He said he couldn't find my number. After the poor first impression, he did an excellent and efficient job. I will hire him again in the future.
Description of Work: Power washed the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$155

Laura E.
10/2013
2.0
window cleaning
  + -1 more
Sounded like a great deal, but I was shocked that after an email and two calls, I didn't get any response in over 10 days. This was my first experience with Angie's list providers. I hope my next is better or I will be looking for a refund.
Description of Work: I purchased a Big Deal for V&G Window and Carpet Cleaning
Rating CategoryRating out of 5
$129

Jay W.
09/2013
4.0
pressure washing
  + -1 more
Generally good work, but they missed one part of my house which had some mold on it, probably because it was difficult to access. I don't think they cared enough to solve the access problem, so they only get a "B" grade.
Description of Work: Pressure wash exterior of SF row house

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$155

Kenneth T.
09/2013
4.0
decks, pressure washing, window cleaning, replacement windows
  + 2 more
Fair quality but worked hard.
Description of Work: Wash windows, solar panels. Pressure washed deck.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$500

Ella W.
09/2013
5.0
house cleaning, window cleaning
  + 0 more
Went beautifully. Victor, Jr. Called me right away to set an appointment, worked around my difficult schedule graciously, showed up on time, did a thorough and excellent job at a reasonable price. Very courteous and accommodating, too. I am very pleased.
Description of Work: Cleaned windows inside and out, cleaned sills & frames as well as screens.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Ellen S.
09/2013
4.0
gutter cleaning, pressure washing, window cleaning
  + 1 more
the services provided were done well. we had a mix up about timing. the first time he came he told me that the windows would get dirty from the spraying and so they should be done, so we rescheduled to another day. that day he showed up several hours after he said he would be there. but he did show up and do a good job.
Description of Work: pressure wash, window cleaning, gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$155

Scott M.
09/2013
5.0
house cleaning, window cleaning
  + 0 more
I knew from the offer that it included 15 windows and I had about 33 so was aware there would be extra cost to do the whole house. I felt it was a reasonable extra charge for the additional windows and paid about $250 total which is inline with others. It took about 4 hours. The only reason I marked down slightly on quality was due to a missed window that was still missed after I pointed it out during the job. Otherwise the windows looked great. I would have them out again.
Description of Work: I used $129 window cleaning special to clean windows and screens inside and out.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Joy R.
09/2013
5.0
house cleaning, window cleaning
  + 0 more
Victor was extremely professional, pleasant and responsive to calls and any questions I had. When he and his partner were done he wanted to have me do a walk-through of his work. If I saw a smudge or other problem he immediately cleaned it. The entire time he was very friendly and willing to please the customer in a genuine manner.
Description of Work: Thoroughly washed both inside/outside of windows and sills.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Jason M.
09/2013
5.0
house cleaning, window cleaning
  + 0 more
Great job! Victor came on time (but had my address wrong, so ended up starting about 40 minutes late), but did a fantastic job. Quick, efficient, two men working to do all the surfaces in the house. Ended up paying a little more for some extra work, but extremely nice and professional. I will use them again. Everything still looks great after over a month.
Description of Work: Cleaned all the windows, skylights, glass doors throughout the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$170

Barbara M.
09/2013
5.0
house cleaning, window cleaning
  + 0 more
Jose did a wonderful job. My windows sparkled with no streaks. Screens and window sills were also cleaned well.
Description of Work: Washed windows, inside and out, screens and window sills.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$129

Rhonda F.
09/2013
5.0
house cleaning, pressure washing, window cleaning
  + 1 more
Victor and his team did an excellent job. They are very professional and thorough. Our windows really needed the cleaning and the results are fantastic. I suppose I was so accustomed to our dirty windows, now it is as if there is no glass there. Very nice work. Thank you Victor!
Description of Work: Clean all windows inside and outside Pressure wash exterior

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$400

Jan M.
09/2013
5.0
house cleaning, window cleaning
  + 0 more
It went well I have described above the details.
Description of Work: The provider washed the windows inside and out and cleaned the screens. They had a crew, the work went fast and was done well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Seaoria L.
09/2013
5.0
house cleaning, window cleaning
  + 0 more
Victor was on time and completed the service in a timely manner. The windows sparkled and still look great. The team was personable and professional. Victor has also come back and performed additional services for me. Great results.....
Description of Work: Cleaned a total of 13 windows (inside and outside), washed screens and cleaned tracks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

John W.
09/2013
4.0
window cleaning
  + -1 more
The actual window cleaning was terrific. I would be giving an 'A' across the board except everything else (scheduling, follow-through) was a bit choppy. I bought the package as a Big Deal and then got it scheduled for a certain time and date. After waiting for a few hours, no show and no call. I had left our home and cell numbers, and email, in case a reschedule was necessary. After a couple days went by, i sent a message asking if we should do a refund. They offered a new date, which we accepted. On the 2nd try, they arrived on time and did a terrific job. As an apology for missing us the first time, they even did the skylights which were not included in the deal. Very friendly and courteous. Unfortunately, dirty rags, a razorblade, and a small stepladder were left behind after the job was completed. Again, the actual window cleaning is top notch. I highly recommend the work as long as you have some patience for the rest.
Description of Work: VG cleaned all the window and screens in our house. They sparkle like brand new. Victor is really talented at doing this work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$129

Barak B.
09/2013
5.0
pressure washing, window cleaning
  + 0 more
Victor did a good job and was very responsive. We reached a reasonable price for extra windows and skylights which were not covered by the "Big Deal". I will use him again.
Description of Work: I bought "Big Deal" that covered cleaning the house exterior and most of the windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Emily C.
09/2013
5.0
carpet cleaners, house cleaning, window cleaning
  + 1 more
A small team descended upon our house and left our windows sparkling and our carpets spotless in no time at all! Everyone was exceptionally friendly, efficient, and professional. I simply cannot believe how clean our very grungy windows are now, and I only wish that I had called them sooner. Also, we have a dog, cat, a 1-year-old, and beige carpet in the master bedroom and nursery. Not a great combination. However, our carpets are now spot-free and super super clean after the carpet cleaning. How long they will stay that way is anyone's guess between the 4-legged and 2-legged walking dirt collectors we live with! I have already recommended this company to our family and friends.
Description of Work: Window cleaning and carpet cleaning for two bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Wendy C.
09/2013
5.0
window cleaning
  + -1 more
The crew was prompt and did a good job. I think they anticipated a much bigger job, so the job took only about 40 minutes, with the crew of 4. The windows and screens look great. The only criticism I'd have is that the sills weren't cleaned, which I didn't notice until afterward.
Description of Work: Cleaned 15 windows & screens, inside and out, in our sunroom. This was a deal that was offered on Angie's list.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Terry H.
09/2013
5.0
house cleaning, window cleaning
  + 0 more
Unbelievably quick and thorough and well worth the wait - we had to re-schedule more than once due to V&G's popularity and the wide geographical range they cover and with Bay Area traffic they can't always be where they want to be. Both guys were great, professional, easy and friendly, hard workers. I really appreciated them and would definitely hire them again.
Description of Work: Cleaned a houseful of windows; approximately 50 inside and out on two stories.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Cynthia S.
09/2013
5.0
house cleaning, window cleaning
  + 0 more
I purchased an Angie's List Big Deal for this service and it was wonderful. He was on time, did a really thorough job and was professional. He also was very friendly, fast and my husband and I really liked him.
Description of Work: I used V&G Window and Carpet Cleaning to clean the inside and outside of my windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Contact information

50 Woodside Plaza #539, Redwood City, CA 94061


Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Window Cleaning,
Gutter Cleaning,
Pressure Washing,
House Cleaning,
Carpet Cleaning,
Handyman Services,
Roof Cleaning,
Hauling,
Windows,
Decks and Porches,
Deck Maintenance,
Upholstery Cleaning

FAQ

ProStar is currently rated 4.4 overall out of 5.
ProStar accepts the following forms of payment: Check
No, ProStar does not offer free project estimates.
Yes, ProStar offers eco-friendly accreditations.
No, ProStar does not offer a senior discount.
Yes, ProStar offers emergency services.
No, ProStar does not offer warranties.
ProStar offers the following services: Window cleaning, steamed carpet cleaning, power washing, wood floor polishing, grout cleaning, tile cleaning, outside patio sealing/resealing, house cleaning, power washing, gutter and downspout cleaning, hauling, clean up, upholstery, and maid services.

Contact information

50 Woodside Plaza #539, Redwood City, CA 94061