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Lewis Carpet Cleaners & Floor Care Inc

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning,

About us

Office Hours Service hours Available after 6:00 pm

Business highlights

37 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

11 step low moisture carpet cleaning,upholstery cleaning,area rug cleaning,water damage restoration,repairs,tile,grout ,marble and stone

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7307 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
9%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 126-150 of 307 reviews

Kimberly K.
08/2013
4.0
carpet cleaners
  + -1 more
It was an Angie's List Big Deal that I purchased. It was fine; it was okay. They cleaned the rug well and there was not a problem. I would probably use them again.
Description of Work: I used Lewis Carpet Cleaners & Floor Care to clean area rugs. They picked them up and then brought them back.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$99

M. ALAN F.
07/2013
2.0
carpet cleaners
  + -1 more
Rugs came back not even vacuumed. Staff friendly and professional, but seriously. send a dirty rug out and get a dirty rug back? Total waste of time and money. They may be good at some things, but absolutely suck at rug cleaning.
Description of Work: Two oriental rugs sent out to be cleaned

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$200

marcia Y.
06/2013
5.0
carpet cleaners
  + -1 more
We used Lewis from a coupon promo with uncertainty. The guys were great and did such a great job including getting our pet stains/odor out we were amazed. Now we are thinking about taking our area carpets to them after having one of their competitors do a lousy job.
Description of Work: Cleaned our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

MARILYN N.
05/2013
4.0
carpet cleaners
  + -1 more
Used a coupon through Angie's list for $200 worth of cleaning for $99. All looked good. Had some significant running of dyes in to the fringe on one less expensive small carpet. Did not realize this till sometime after they were returned as I did not have them lay them back down upon return. They were super responsive in fixing this problem, as best as possible.
Description of Work: Clean area and orientals rugs.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Janet H.
05/2013
5.0
window cleaning, oriental rug cleaning
  + 0 more
See above for overall and "the story"
Description of Work: This is a quality outfit. I first sent out 5 small-medium Oriental (& other) AREA RUGS for off-site cleaning. Results very good. Even with an Angies List deal, my balance was $280. During area rug delivery the tech noted moss growing on our front porch bricks and offered to come back and PRESSURE WASH that patio for $180. I took him up on it. Excellent results. Next, our WINDOWS, screens & ledges were needing attention and fast. Lewis did a great job of everything and on a hurry-up scheduling--in time for an imminent spring party. However, one of tracks on a large sliding vinyl door had been missed. When I got a follow-up call from their office, I mentioned this to Johnny who insisted on sending someone out to clean it. Really went the extra mile which I so appreciated!! That said, I have never paid so much for this work--$475, when I generally pay about $300. And as we all know... you get what you pay for. Their pricing is toward the high end AND Lewis' service & techs are superb. Use them!

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$280

SUSAN W.
05/2013
5.0
carpet cleaners
  + -1 more
First time around the floor didn't clean up well and the wax application was very uneven. Rick Lewis came right out to check the floor and returned himself to help get the job done right. We would use this company again. .
Description of Work: We hired Lewis to clean and wax an old vinyl composition tile kitchen floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$775

Michael B.
04/2013
5.0
carpet cleaners
  + -1 more
Everything clean. Upholstered chair got a new hole in fabric. It was an old chair.
Description of Work: Cleaned carpets and a chair.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Robert G.
04/2013
5.0
carpet cleaners
  + -1 more
Good work, easy transaction.
Description of Work: Rug cleaning, pick-up and delivery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

mindy B.
04/2013
5.0
oriental rug cleaning
  + -1 more
My experience with them was good. They did a good job cleaning it, and they got it done quickly. I paid $150 over the $99 coupon. I think they were expensive, but I would use them again.
Description of Work: I used the oriental area rug cleaning services of Lewis Carpet Cleaners & Floor Care Inc.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Doug H.
04/2013
5.0
carpet cleaners
  + -1 more
I had purchased an Angie's List deal for Lewis Carpet. I had never heard of the company and didn't know that there was a company in the area that would pick-up my area rugs and clean them. I was very pleased with the service that Rick Lewis provided. The wool rugs came back bright and beautiful AND didn't smell of chemicals (or anything, for that matter). I was extremely pleased with their service and they will be the only ones I call in the future when I need my rugs cleaned. Thanks!
Description of Work: Picked-up and cleaned two area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

andrea T.
04/2013
5.0
carpet cleaners
  + -1 more
It went very well. I told them I needed two men because I have very heavy furniture. Only one came out but he was able to do it and he did a good job.
Description of Work: They cleaned my family room and bedroom carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy M.
04/2013
5.0
carpet cleaners
  + -1 more
All the people were very helpful and all their employees acted like they really liked what they were doing.
Description of Work: i had a area rug cleaned.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$126

S C.
03/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
As expected. Would have used this provider to reseal our granite and marble counters too but Lewis prices in this area of expertise were much more expensive than the local vendor that our contractor recommended ($1000 vs. $300).
Description of Work: Cleaned two oriental rugs and purchased new rug pads. Rug cleaning more expensive than others charge; rug pads were better quality at lesser expense. We knew some of the older stains would not come out. -- otherwise the rug cleaning work was very good.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Melinda S.
03/2013
3.0
carpet cleaners
  + -1 more
Hall runner came back clean and large area rug came back clean and fluffy. Stains present that I knew could not be removed but they are hidden under the bed. Several miscommunications regarding scheduling but the rugs were delivered on the day I needed that to happen. The delivery crew was very helpful - assisted in turning around the rug pad and laying the rug out properly to fit the space which required lifting the bed. I appreciated the pick up and delivery and the turn around time was within a week. Staff is polite and helpful.
Description of Work: Area rug cleaning - 2 rugs.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$396

Colleen H.
03/2013
5.0
carpet cleaners
  + -1 more
I was very happy with the services that Lewis Carpet provided for me. They did an excellent job cleaning my area rugs and I was thrilled that they offered the pickup and delivery service! I very much appreciated that they offer that convenient service! I had been putting this off for so long because I couldn't find the time to gather the rugs and wasn't looking forward to having to haul them to a cleaner. The gentlemen that came to my home, both for the pick and the delivery were very courteous, polite, and professional. They called me in advance to let me know they were on their way. They went over the invoice in detail so that I understood the charges. My rugs were cleaned and delivered back to me in 10 days. I also received a follow-up call from the owner to make sure that I was happy with the work they did for me. Overall, they did an outstanding job and I will definitely use them again!
Description of Work: Lewis Carpet Cleaners cleaned a large area rug and 3 runners for me. They also picked up the rugs and delivered them back to me in about 10 days!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Caroline A.
02/2013
5.0
carpet cleaners
  + -1 more
Thanks to a super Angie's List coupon deal, I got 4 small carpets/area rugs cleaned for a very affordable price. The price hooked me in, but the quality of the job and how quickly they were able to do the work was the best part. They were very responsive to my questions about how they would do the work and their process as well as how quickly they could do the job. I dropped the rugs off & picked themup and everyone I met was very nice and accommodating. I've recommended them already and will keep them in mind when I need more rugs cleaned.
Description of Work: I had 4 small antique rugs cleaned - approximately 80 square feet total - clean. These were very dirty rugs and very precious to me, so I needed to know they would take care of them - they did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

dennis S.
02/2013
5.0
carpet cleaners
  + -1 more
They were very attentive, it was a quick turnaround, and I was satisfied with the outcome! I would definitely use them again.
Description of Work: I bought a Big Deal for Oriental/Area Rug Cleaning!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Pam R.
02/2013
5.0
carpet cleaners
  + -1 more
Good job done. Charged extra to come to San Jose from Redwood City. It was an Angie's List special. The only reason I may not use them again is because I would rather not pay extra for their trip and just use someone local.
Description of Work: cleaned carpet on stairs, hallway and bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth M.
02/2013
5.0
oriental rug cleaning
  + -1 more
They were excellent. They were very nice. The owner brought it back and laid the rug. He made a recommedation of a pad which I agreed too. He was very customer friendly.
Description of Work: This was a big deal for rug cleaning. They picked up the rug, cleaned it and then brought it back

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Patrina D.
02/2013
5.0
carpet cleaners
  + -1 more
They were precise and prompt about their pick up and delivery of the carpet and the turnaround was really fast. They suggested several upgrades we could have purchased but were not pushy about them. Having just had an enormous vet bill we were only interested in the cleaning. It did seem like the carpet was not as light as when we originally purchased it and had hoped for more on that front but given that it's 5 years old with lots of foot traffic it was probably a very good cleaning.
Description of Work: This was a timely offer as our dog had a stroke and became incontinent. in addition it had been several years since our light colored oriental rug had been cleaned. We were happy to find a rug cleaning deal that included area rugs.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Mark R.
02/2013
5.0
carpet cleaners
  + -1 more
We moved to the Bay Area from Las Vegas into an income property that had tenants for the previous three years. The tenants had not really taken care of the place, and were on the fence about cleaning or replacing the carpet. Rick and his crew came in and did a fantastic job breathing one last life into these carpets. They cleaned them, put down a bacteria guard, and then applied a stain resistant treatment. The whole place finally felt clean. We will definitely be using them again after the carpet is replaced later this year. They were on time, professional, and courteous. They also had reasonable pricing.
Description of Work: Carpet cleaning and stain guarding

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$490

Mark K.
02/2013
5.0
carpet cleaners
  + -1 more
They were everything I would want in a carpet cleaning service. It was easy to make an appointment with a few days notice. They showed up promptly. They moved furniture moved fast and did a good job. Professional, friendly, thorough.
Description of Work: A professional servce
Rating CategoryRating out of 5
Yes, I recommend this pro
$300

Patricia L.
02/2013
5.0
carpet cleaners, marble & granite
  + 0 more
Started by buying a coupon for carpet cleaning for a large oriental wool rug. Because of the size of the rug...I paid another 70 dollars to get it cleaned....but they were good and prompt in returning the rug. Then they mentioned that they also did marble cleaning and sealing so based on the good work they had done with the rug. I had them work on our bathroom counter, floor and shower stall which were stained and dull. They sent 2 guys for 5 hours to clean and did and excellent job...even in the places where the marble had cracked and the stain had leaked into the veining. They were professional and explained clearly and simply what they were doing and what cleaning substances we should use and avoid in cleaning the marble. They not only brought back the shine to the marble but also the original varied colors. Definitely going to be calling them again.
Description of Work: Wool rug cleaning and marble cleaning, sealing and very limited repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$760

Walter B.
02/2013
5.0
carpet cleaners
  + -1 more
The rugs were returned the day after we returned from vacation. When we lay them down, my wife and I noticed that some of the spots were still on the carpet. The company had sent us an email asking if everything went well and if we were satisfied. I replied to the email explaining that one of the rugs had stains and spots on it. We got a call from Lewis Carpet almost immediately after replying to their email. Johnny, the person who called, wanted to schedule a return visit to see if they could clean the spots for us. He did say that it was possible that the spots had set and they would not come out. A few days later on the scheduled day, the cleaners came out to take a look at the carpet. They said that some of the spots were definitely set and would probably not come clean. However, the wine spots should come clean. They cleaned the spots right there and they did come clean. I have to say that Lewis Carpet is very a professional company. The staff is very courteous and they want to satisfy their customers. I would use their services again.
Description of Work: Had 3 oriental rugs cleaned. The company sent 2 people to pick up the rugs and they were on time. They explained exactly how much it would cost to clean the 3 rugs including the Angie's List Big Deal that we purchased. We decided to get all of the runs cleaned. One of the rugs had stains on it. We scheduled the rugs to be returned after our vacation. They were very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Ann F.
01/2013
5.0
carpet installation
  + -1 more
I called late one afternoon, and he showed up the following morning. He completed the job and I’m happy with the work that he did! I didn’t have to move the furniture out of the room, which was nice.
Description of Work: He stretched some carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Lewis Carpet Cleaners & Floor Care Inc
Our installer has a note, in your file, that it is people like you that keep him happy doing his work. Thank you Customer!

Contact information

2658 Spring St #A, Redwood City, CA 94063

http://www.4carpetcleaning.com

Service hours

Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Window Cleaning,
Drapery Cleaning,
Water & Smoke Damage

FAQ

Lewis Carpet Cleaners & Floor Care Inc is currently rated 4.7 overall out of 5.

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 9:00 AM - 3:00 PM

Lewis Carpet Cleaners & Floor Care Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Lewis Carpet Cleaners & Floor Care Inc offers free project estimates.
Yes, Lewis Carpet Cleaners & Floor Care Inc offers eco-friendly accreditations.
Yes, Lewis Carpet Cleaners & Floor Care Inc offers a 10% senior discount.
Yes, Lewis Carpet Cleaners & Floor Care Inc offers emergency services.
Yes, Lewis Carpet Cleaners & Floor Care Inc offers warranties.
Lewis Carpet Cleaners & Floor Care Inc offers the following services: 11 step low moisture carpet cleaning,upholstery cleaning,area rug cleaning,water damage restoration,repairs,tile,grout ,marble and stone

Contact information

2658 Spring St #A, Redwood City, CA 94063

http://www.4carpetcleaning.com

Service hours

Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
9:00 AM - 3:00 PM