Their regular clean is really bad. The floor has little black dirt on it after the clean. The door has marks which can be wiped out easily. There are dusts on top of the outlets on the wall. The window clean is bad too, they didn't clean the exterior of one window and it's within reach, they have many excuses to not clean the window. Now I have to do all the clean all by myself, why would I spend money to hire these "professionals". I asked them to change another technician to fix the missed clean parts, first they said what I do is light clean, light clean is like that, then they me for more money to fix it. You'd better hire another company to do the clean.
Description of Work: regular clean and window clean
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0
$600
Response from Lewis Carpet Cleaners & Floor Care Inc
Hi [Member Name Removed], Sorry that things didn't align with your service. As a company, we are always trying to improve, so your feedback is appreciated. We will go over your work order with the staff that processed it, and make changes so that we can avoid this is the future. Kind Regards, Lewis Cleaners
david S.
05/2020
5.0
carpet cleaners
+ -1 more
On time, efficient, badly stained carpet turned out great.
Description of Work: Commercial Carpet Cleaning
Rating Category
Rating out of 5
Yes, I recommend this pro
Mark S.
11/2019
5.0
carpet cleaners, marble & granite
+ 0 more
Carpets &marble have been cleaned. Friendly and thorough technicians also provided clear information on methods and expectations,
Description of Work: clean carpets in the house and refinish marble.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
ROBERT H.
11/2019
5.0
carpet cleaners
+ -1 more
Excellent work over all. On time, courteous, knowledgeable & professional. Set right to work and explained what they were doing as they went along. Would hire again.
Description of Work: DEEP CLEAN CONDO CARPETS
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Angelina I.
08/2019
2.0
upholstery cleaning
+ -1 more
The gentlemen that provided the service were not friendly when we opened the door to greet them. They just came in measured the furniture and quoted a lot higher than the original quote even though exact measurements were provided. Also asked me to sign the order even without giving any explanation. They did honor the original quote but did not offer the scotch guard on any other product for the after care. Unfortunately these gentlemen are reflective of the company and I am disappointed in the overall service.
Description of Work: Upholstery Cleaning
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$450
Response from Lewis Carpet Cleaners & Floor Care Inc
Thank you for the review we appreciate the review
Iris N.
07/2019
3.0
carpet cleaners
+ -1 more
First of all, the carpet cleaners didn’t show up and then postpone to the following day and then show up 30 mins after the appointment. They finished the carpet steam cleaning. Later I found out a small patch of carpet was burnt. I won’t use them again.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
1.0
$250
Leon T.
07/2019
5.0
carpet cleaners
+ -1 more
They were super responsive, picked up phone over wknd, scheduled appointment the very next day, very reasonable quote with a few options to choose from and a job well done!
Description of Work: cleaning carpet for paint and ither generic stain
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Steven R.
03/2019
5.0
carpet cleaners
+ -1 more
Very well. I liked the automated text messages with schedule confirmation, "on their way", etc. Actually arrived earlier than scheduled (after calling to check whether that was OK). Got all of the stains out. Carpet took 24h to dry, as they warned me in advance. Looks great now. Only irritant was their trying to upsell me to more services than I wanted, but that's no big deal, I just said no.
Description of Work: Carpet cleaning, whole house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Sandy P.
01/2019
5.0
carpet cleaners
+ -1 more
Great. They came out and gave me a free estimate, I made an appointment and they arrived on time. I'm pleased with the work they did and though I did not check with other carpet cleaning services, I felt their price was reasonable for four bedrooms. We only moved out what we could carry. They also called with a follow up.
Description of Work: Carpets cleaned in 4 bedrooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Lewis Carpet Cleaners & Floor Care Inc
Thanks again for selecting Lewis Carpets we will see you next time and don't forget to tell your friends. Rick Lewis
Description of Work: Area carpets cleaned and 2 rooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Response from Lewis Carpet Cleaners & Floor Care Inc
Thanks again for selecting Lewis Carpets we will see you next time and don't forget to tell your friends. Rick Lewis
Michael B.
11/2018
5.0
carpet cleaners
+ -1 more
Arrived early. Did a great job on room and stair carpets.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Response from Lewis Carpet Cleaners & Floor Care Inc
Thanks again for selecting Lewis Carpets we will see you next time and don't forget to tell your friends. Rick Lewis
Cerina V.
11/2018
5.0
carpet cleaners
+ -1 more
Perfect, Sergio was attentive to our spots and had solutions for certain stains.
Description of Work: Less than 300 sq ft of carpet to be cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Lewis Carpet Cleaners & Floor Care Inc
Thanks again for selecting Lewis Carpets we will see you next time and don't forget to tell your friends. Rick Lewis
Steven C.
10/2018
5.0
carpet cleaners
+ -1 more
Price was a bit high for the small job ($250) but the work was fine and I felt there was value for the services rendered. I would hire again
Description of Work: carpet cleaning three rugs and two staircases
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$250
Response from Lewis Carpet Cleaners & Floor Care Inc
Thanks again for selecting Lewis Carpets we will see you next time and don't forget to tell your friends. Rick Lewis
Ione P.
10/2018
5.0
carpet cleaners
+ -1 more
Loved this company. They were easy to deal with on the phone and in person. They arrived on time and were very careful not to let the cats escape. They turned a very tired old (and very dirty - ten cats, three children and one husband) into one that I am proud to own again. I shall definitely be using Lewis Carpet Cleaners again. I have put them in the contacts in my phone for next time. Thank you Lewis and Angie
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Lewis Carpet Cleaners & Floor Care Inc
Thanks again for selecting Lewis Carpets we will see you next time and don't forget to tell your friends. Rick Lewis
Caryn H.
08/2018
5.0
carpet cleaners, floor cleaning
+ 0 more
Lewis Carpet did an excellent job. They arrived on time, asked all the right questions about what finish I wanted, how many coats we'd agreed on, about worn areas and tinting them to blend. Very professional regarding the work and clean up; definitely take pride in their job. I've used Lewis Carpets before for carpet cleaning and they are efficient at getting stains out of older carpets.
Description of Work: Cleaning, refinishing hard wood floors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Lewis Carpet Cleaners & Floor Care Inc
Thanks again for selecting Lewis Carpets we will see you next time and don't forget to tell your friends. Rick Lewis
BK L.
06/2018
5.0
carpet cleaners
+ -1 more
It went well. The servicemen were able to get a stain from a beverage spill out and cleaned a front entryway runner even though the coupon's fine print said I needed to bring the runner to their facility. This is a large house so I was surprised at how far their equipment was able to reach.
Description of Work: Clean mother-in-law apt, 3 bedrooms, and the halls upstairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$575
Response from Lewis Carpet Cleaners & Floor Care Inc
Thanks again for selecting [Member Name Removed] Carpets we will see you next time and don't forget to tell your friends. Rick [Member Name Removed]
Don O.
06/2018
5.0
carpet cleaners
+ -1 more
Very well given the condition of the carpets, he put a lot of effort into making it look as good as possible.
Description of Work: Carpet cleaning of rather solid carpets, mostly due to animals.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Lewis Carpet Cleaners & Floor Care Inc
Thanks again for selecting Lewis Carpets we will see you next time and [Member Name Removed]'t forget to tell your friends. Rick Lewis
Terry P.
05/2017
5.0
carpet cleaners, upholstery cleaning
+ 0 more
It was pretty good. It was pretty competitive with Stanley Steemer and all those. He was very good. They were on time, and actually longer (inaudible). They were professional, very friendly guys.
Description of Work: They cleaned my couch, and also a carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Lewis Carpet Cleaners & Floor Care Inc
Thanks again for selecting Lewis Carpets we will see you next time and don't forget to tell your friends. Rick Lewis
VICKI O.
04/2017
5.0
carpet cleaners
+ -1 more
Two workers came out. They were professional and helpful. They moved the furniture to get the rugs out. When they brought them back, they put the rug down and made sure the nap was going the correct way the light hit it. They lifted a very heavy couch and asked if placement was fine or did it need to be moved. They did everything right.
Description of Work: Carpet cleaning for 3 carpets. They picked them up, cleaned them and brought them back.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Rick W.
03/2017
4.0
carpet cleaners
+ -1 more
Good job but cleaning revealed carpets were old and some were damaged so decided to replace them.
Description of Work: Cleaned carpets in 4 bedrooms and stairs
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Yvonne S.
02/2017
5.0
carpet cleaners
+ -1 more
It was very good. I was very satisfied with the service. It was a good price. I would definitely use them in the future. I didn't dislike anything. People came. They were very professional and they did a good job. I was very happy.
Description of Work: I used Lewis Carpet Rug & Upholstery Cleaners.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathryn M.
01/2017
5.0
oriental rug cleaning
+ -1 more
I could not be happier with the service that Lewis Carpet Cleaners provided. From start to finish, Lewis was friendly, efficient and professional. Prior to utilizing Lewis, I had a phone conversation with Shane, who was exceptionally thorough in explaining their services and the various options available for dealing with my situation. When we dropped off the area rug to be cleaned, Shane diagnosed an issue I didn't even realize we had. Lewis addressed the issue in my home within days. At all points in both the cleaning and moth deterrent processes, Lewis staff kept me informed; I never had to wonder when cleaning of my area rug would be completed, and timing of the home service was confirmed both in advance and on the day of service. Costs for the services were extremely reasonable and significantly less than I had anticipated. For all these reasons, I would happily contact Lewis Carpet Cleaners for future cleaning needs and recommend them enthusiastically.
Description of Work: Cleaning of area rug, moth prevention
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Lewis Carpet Cleaners & Floor Care Inc
Thanks again for selecting Lewis Carpets we will see you next time and don't forget to tell your friends. Rick Lewis
Hani J.
08/2016
5.0
ceramic tile
+ -1 more
The tile in our kitchen and family room has been neglected for some time and needed deep cleaning and sealing. Lewis Cleaners took the extra effort to make sure we were satisfied with the results and came back on the weekend to do the final buffing. Very happy with the results and service.
Description of Work: Cleaned and sealed kitchen and family room tile
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Lewis Carpet Cleaners & Floor Care Inc
Thanks again for selecting Lewis Carpets we will see you next time and don't forget to tell your friends. Rick Lewis
Lucretia L.
08/2016
5.0
carpet cleaners
+ -1 more
very well -- picked up, cleaned, delivered and added cleaning-services provided delivery. Excellent; Lewis is our go-to cleaner from now on.
Description of Work: clean oriental rug, using coupon found on Angies ...
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Lewis Carpet Cleaners & Floor Care Inc
Thanks again for selecting Lewis Carpets we will see you next time and don't forget to tell your friends. Rick Lewis
Linda R.
05/2016
5.0
carpet cleaners
+ -1 more
Went very well. I really like using Lewis Carpet Cleaners!
Description of Work: Did a really good job cleaning my carpet.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Window Cleaning,
Drapery Cleaning,
Water & Smoke Damage
FAQ
Lewis Carpet Cleaners & Floor Care Inc is currently rated 4.7 overall out of 5.
Monday: 7:30 AM - 4:30 PM
Tuesday: 7:30 AM - 5:30 PM
Wednesday: 7:30 AM - 5:30 PM
Thursday: 7:30 AM - 5:30 PM
Friday: 7:30 AM - 6:00 PM
Saturday: 9:00 AM - 3:00 PM
Lewis Carpet Cleaners & Floor Care Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Lewis Carpet Cleaners & Floor Care Inc offers free project estimates.
Yes, Lewis Carpet Cleaners & Floor Care Inc offers eco-friendly accreditations.
Yes, Lewis Carpet Cleaners & Floor Care Inc offers a 10% senior discount.
Yes, Lewis Carpet Cleaners & Floor Care Inc offers emergency services.
Yes, Lewis Carpet Cleaners & Floor Care Inc offers warranties.
Lewis Carpet Cleaners & Floor Care Inc offers the following services: 11 step low moisture carpet cleaning,upholstery cleaning,area rug cleaning,water damage restoration,repairs,tile,grout ,marble and stone