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Watkins Carpet Cleaning

Carpet Cleaning, Upholstery Cleaning, Upholstering,

About us

Now is our 30th year anniversary! High quality work at reasonable prices. Super Service Award since 2012. Great deals and extras that other companies don't offer. For example free Super Fans that really work! Check out over 200 reviews! Contact Watkins today for any of your carpet or upholstery cleaning needs at (909) 708-6229.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, Sofa/Chair Cleaning, Experts in Area Rug Cleaning, Upholstery Cleaning, Drape Cleaning, Water Damage/Flood Control, Carpet, Yacht Carpet Cleaning, RV Carpet Cleaning, Carpet Dying (Apt's Mostly), Watkins Moving provides up to a 17' moving truck with ramp etc. No Problem for a free estimate on any service mentioned here.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.7236 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
6%
3
4%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.6
responsiveness
4.8
punctuality
4.8
Showing 201-225 of 236 reviews

Margaret J.
08/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Scott and his family cleaned a chair + couch + love seat + area rug that were deeply embedded with cat hair and vomit & urine stains. I cannot believe how beautiful and how great everything smelled when he was done. They were very careful not to damage my new flooring and I am so glad I found him on Angie's list. This was a tough job but everything came out great -- its like new. I will definitely schedule him again. He also made a couple of recommendations for other things that I have taken advantage of. GREAT JOB -- VERY PROFESSIONAL WORK!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Watkins Carpet Cleaning
Thank you the good good report. Glad we were able to help you. Its nice to hear from Angie's members that they're getting excellent results with other services as well.

Susanna F.
07/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: Watkins carpeting cleaned my parents carpet (3 rooms plus hall). The carpet came out great. They used a special machine called a tornado machine to help the carpets dry more quickly. What I appreciated most was that they came out on only several hours notice. I needed to get the carpet cleaned the same day and they were able to accommodate me. It was a father son team and they were courteous and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Watkins Carpet Cleaning
Thank you for the good report, glad we could work your rushed situation out so you could get back to LA asap.

Sunita B.
06/2015
3.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: They cleaned 2 of my sofas, one was a sofa and the other a loveseat. They got both clean but tried leaving the back of the sofa undone. When I pointed it out to them, they tried asking if they could skip it since it was towards the end! When I didn't let them skip it, their attitude changed. They also shared lots of negative stories about other customers which I didn't feel was professional.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$125

Response from Watkins Carpet Cleaning
Sorry you were not satisfied with the service you hired almost a year ago?

aaron H.
06/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: did my carpet cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Watkins Carpet Cleaning
Thank you for the great report! Glad we could help with your new home and very nice carpet!

Rebecca S.
06/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$300

Response from Watkins Carpet Cleaning
Thank you for the great review!

John C.
05/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They did the master bedroom and adjoining walk-in closet. Both were done quite well and better than expected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Watkins Carpet Cleaning
Thank you for the great review! :)

Brenda A.
05/2015
5.0
carpet cleaners
  + -1 more
It was a very good experience.
Description of Work: I bought a Big Deal for $95 Carpet Cleaning, Deodorizing, and Protection for Three Rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Watkins Carpet Cleaning
Thank you for the great review! Very happy to have been able to help you!

Scott J.
05/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Scott and His assistant came and did 5 bedrooms a stairway, a sectional couch, and they even threw in a recliner for free. One of the bedrooms is very large, about 700 square feet. The carpets looked like new and were dry by the time they left. I will be using this service again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from Watkins Carpet Cleaning
Thank you for the great report!

Christena E.
04/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ronald S.
02/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I purchased a deal from this company for $95 carpet cleaning, deodorizing, and protection for 3 rooms. They were excellent. I liked them very much. They did exactly want they said they said they were going to do and even a little bit more.
Rating CategoryRating out of 5
Yes, I recommend this pro

jaime M.
12/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from Watkins Carpet Cleaning
Thank you for the good review.

Cecinia K.
08/2014
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Steam carpet clean my house. they did not move furniture .

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$80

Response from Watkins Carpet Cleaning
We were not asked to move any furniture and we always do so upon request from customers at no charge. Most customers ask us to move anything that they want moved. Also we did extra work for this person at no charge. In addition, we drove all the way to Corona from Redlands just to help her. We usually get a $25 trip charge in which is clearly stated on our profile under areas serviced. We clearly went the extra mile for this person and did not deserve this notion that we don't move furniture.

Shelly F.
07/2014
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned several rooms. They did a decent job downstairs but not very good upstairs. The owner lacked people skills and left before the job was completed without saying anything. They cancelled first appointment but showed up on time for second appointment. We would not use them again based on our experience.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$250

Response from Watkins Carpet Cleaning
We have no idea who this person is talking about, for example, we do not leave jobs unfinished! Our standards are much higher than this.

Karyn S W.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned our carpet in our house, did a great job, we have nice hard wood floors and they were very careful not to drag there equipment on the hardwood flooring....

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Phyllis D.
06/2014
4.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Watkins Carpet Cleaning
Thank you for the great report Angie's List member.

Mona L.
06/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: They cleaned two properties, furniture and carpets. They used some great heavy duty strong fan/blowers to dry the big wool carpet. The fans helped a great deal.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mona L.
06/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: Watkins cleaned 2 different properties for me including carpets, furniture cushions, and a very dirty wool area rug. Although some of the duck cloth upholstered cushions didn't come absolutely spotless, they were old and the cleaning was satisfactory. The used some large, strong heavy duty fans to get the thick carpet to dry faster. This was a plus.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Watkins Carpet Cleaning
Thank you Angie's list member for the very good report! The delicate fabrics will come out even better upon the next cleaning. We were very pleased that the very large imported Oriental rug came out nice for you. Thank you for calling us and getting your job done right! :D

Pamela H.
05/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: cleaned an area rug and a sectional sofa. Also cleaned entry indoor/outdoor carpet that had water damage for no extra cost! nice to work with people that are honest and trustworthy .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Susan B.
05/2014
1.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: First of all actually joined Angies List just to find a good carpet and upolstry cleaner, what a joke!! They cleaned carpet. That was ok but charged 240.00 more than original quote. |(More than double)Then he cleaned my sectional couch and he said he "over cleaned it" well he ruined it! It was originally white and is now yellow/orange with drips down the cushions and sides. I called Coit to come and see if they could fix it but they said they could not and did not want any part of fixing the problem. They said he ruined my couch. Scott came back out and tried to fix it, it is a little better but it is still yellow and streaks of orange are still seen. I dont know what to do at this point and I am just sick about my couch. It was a very nice couch and do not have the money to recover or replace. He should never do upolstry cleaning for anyone! Should have gone with Coit and paid the extra amount.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0

$425

Response from Watkins Carpet Cleaning
Very surprised, we bent over backwards for this person! We initially dropped prices for this customer, the customer doesn't mention this of course. We dropped the 6 piece sectional to only $150. Also we went back to the job with newly purchased products to remove a high vitamin concentrated yellow dog food dye that wasn't our doing. The yellowing became prominent after cleaning and it was clearly not our fault. This person was satisfied when we left the first time and also the second time.

Michelle P.
05/2014
5.0
carpet cleaners
  + -1 more
Arrived on time, done on time.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

MARTIN W.
04/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Betty P.
04/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
T
Description of Work: Initially, cleaned sofa and loveseat via Angie's list special, impressed with service scheduled a return appointment for carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

mick M.
04/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Clean carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

JOHANNA L.
03/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Soni W.
03/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I purchased a Big Deal from this company for $89 Carpet Cleaning, Deodorizing, and Protection for Three Rooms. I would give them 5 stars. They not only did a great job on my carpets, but they also cleaned my dining room chairs and bar stools too! They did an excellent job all the way around.
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

1709 Church Street, Redlands, CA 92374

http://www.watkins.co

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM

Licensing

Insured

Licensed*

Trade License Number
1005500
Trade License Locale
Redlands
Trade License Authority
City of Redlands
Trade License Expiration
12/31/2020
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Upholstering,
Oriental Rug Cleaning,
Moving Companies,
Auto Detailing,
Upholstering - Boat & Auto,
Water & Smoke Damage,
Drapery Cleaning

FAQ

Watkins Carpet Cleaning is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 8:00 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 8:00 PM

Watkins Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Watkins Carpet Cleaning offers free project estimates.
No, Watkins Carpet Cleaning does not offer eco-friendly accreditations.
No, Watkins Carpet Cleaning does not offer a senior discount.
Yes, Watkins Carpet Cleaning offers emergency services.
Yes, Watkins Carpet Cleaning offers warranties.
Watkins Carpet Cleaning offers the following services: Carpet Cleaning, Sofa/Chair Cleaning, Experts in Area Rug Cleaning, Upholstery Cleaning, Drape Cleaning, Water Damage/Flood Control, Carpet, Yacht Carpet Cleaning, RV Carpet Cleaning, Carpet Dying (Apt's Mostly), Watkins Moving provides up to a 17' moving truck with ramp etc. No Problem for a free estimate on any service mentioned here.

Contact information

1709 Church Street, Redlands, CA 92374

http://www.watkins.co

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM