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Watkins Carpet Cleaning

Carpet Cleaning, Upholstery Cleaning, Upholstering,

About us

Now is our 30th year anniversary! High quality work at reasonable prices. Super Service Award since 2012. Great deals and extras that other companies don't offer. For example free Super Fans that really work! Check out over 200 reviews! Contact Watkins today for any of your carpet or upholstery cleaning needs at (909) 708-6229.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, Sofa/Chair Cleaning, Experts in Area Rug Cleaning, Upholstery Cleaning, Drape Cleaning, Water Damage/Flood Control, Carpet, Yacht Carpet Cleaning, RV Carpet Cleaning, Carpet Dying (Apt's Mostly), Watkins Moving provides up to a 17' moving truck with ramp etc. No Problem for a free estimate on any service mentioned here.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.7236 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
6%
3
4%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.6
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 236 reviews

Mindy B.
11/2019
5.0
carpet cleaners
  + -1 more
The service was excellent, they arrived on time, the results was very good, they were friendly and professional, the price was reasonable.
Description of Work: Carpet Cleaning service on multiple areas in the house and also cleaned an Area rug getting the house ready for the market
Rating CategoryRating out of 5
Yes, I recommend this pro
$450

Isabel B.
11/2019
5.0
carpet cleaners, moving companies
  + 0 more
Perfect! They were on time and professional. They were very good.
Description of Work: I had a flood and they picked up my carpet, dried it up and restored it. They also moved my furniture back.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Laurel R.
10/2019
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They did a great job cleaning my carpeting and many small rugs. I was especially pleased that after cleaning my den carpet I decided that I didn't need to replace it after all! They also cleaned a loveseat for me gratis! Scott and his wife are a very hardworking and affable couple and I will definitely call upon them next time I need carpet cleaning! All A's for them!
Description of Work: Carpeting and small rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laurel R.
10/2019
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They were a very likeable couple who arrived on time and immediately went to work. Did a great job! Would definitely call on them next time I need my carpets cleaned. Very reasonable price as well!
Description of Work: Clean wall to wall carpets in two rooms and additional throw rugs. Also cleaned a loveseat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Desire T.
09/2019
5.0
carpet cleaners
  + -1 more
it was the beat carpet cleaning service I've ever recieved. carpets look good and smell great . thank you !! will be booking again in the future.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lou A.
08/2019
5.0
carpet cleaners
  + -1 more
It was excellent, they are on time and very professional.
Description of Work: They clean my carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Lawrence S.
05/2019
5.0
upholstery
  + -1 more
Scott did work very professional and was priced just right.We will be a customer and recommend him to anyone.Great Service
Description of Work: sofa and loveseat along with area rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Watkins Carpet Cleaning
Thanks for the great review. See you next time.

Samir A.
05/2019
5.0
carpet cleaners
  + -1 more
I've been using them for more than 5 years, They are very polite and this company is the best than other. They are very respectful and trustworthy. They always come on time and very reliable. It cost $134 for for the 3 bedrooms and for the treatment.
Description of Work: They did all the carpet cleaning in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terri N.
05/2019
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Scott was extremely professional and did a wonderful job. I will be a regular customer. He took great care with everything. He moved furniture as needed. One of the chairs has never been cleaned-- I've probably had it over 30 years and I inherited it from a grad school friend. It now looks brand new. Pricing was fair and reasonable. This isn't a discount carpet cleaner where you get a discount job. You can book online and explain what you would like cleaned; that was the price I paid. Scott kept in contact with me and arrived right when he said he would. Definitely a winner!
Description of Work: Two rooms carpeting, two armchairs, two big rugs cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Eula M.
02/2019
5.0
carpet cleaners
  + -1 more
They did a wonderful job. I had a pet spotting that they had to do and they did a great job on that. Cleaned it up totally. It was excellent. I contacted them and they were eager to get back to me in a day. Very friendly, courteous company. They even did a free rug. They had the best price.
Description of Work: They did carpet cleaning for 5 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Watkins Carpet Cleaning
Thank you for the good review. It's not always easy to find the right people for the job. Your review will help a lot of people find us. We look forward to serving you again in the future. Next time we will have a Scooby snack ready for our new little business partner. Take good care.

Jaklin A.
01/2019
5.0
carpet cleaners
  + -1 more
It went well it looks like new again the fan works too it dries up the carpet faster
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Watkins Carpet Cleaning
Thank you for taking the time to make a review for us. My daughter is very happy to see her first review on Angie's List. We both thank you for the work and especially during the rainy time. It is our pleasure to serve you, thank you! :)

joe M.
12/2018
5.0
carpet cleaners
  + -1 more
Scott and his wife was so friendly and efficient with their work. Explained the process to me and showed me areas to look for in the future. Great family business. Good experience. I will be using them in the future.
Description of Work: General Carpet Cleaning, house was empty. 5 bedrooms, 3 closets, hallway, and double decker stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Response from Watkins Carpet Cleaning
Our pleasure, thank you for the kind words.

Michelle P.
11/2018
5.0
carpet cleaners
  + -1 more
They're very courteous, they are very nice and they did a very excellent job. They assured me that they can get the stain out, and they sure did.
Description of Work: They cleaned the carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Watkins Carpet Cleaning
Thank you for the good review. We definitely like to get the stains out the first time. Our Hi-Tech exclusive superfans reassure both parties that the job is done right the first time.

Bolortoli R.
10/2018
5.0
carpet cleaners
  + -1 more
He did a great job. Pricing is good too.
Description of Work: Carpet cleaning was really well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Watkins Carpet Cleaning
Thank you for the good review and your patience with the troubled carpet. We strive to do our best to please our customers because this is what we do, more importantly, this is what we like to do. We did not give up with your complicated situation and broke through with a winner. Sometimes things may seem a little rough but with some tenacity we usually succeed.

RICK I.
09/2018
4.0
carpet cleaners
  + -1 more
Overall, pretty good. The owner was the first to call back and the price was comparable. Two things would have improved the rating: first, the guys had to be asked to move the furniture to clean the carpets. I specifically asked when I scheduled the appt if that was included in the price and I was assured it was. If we hadn't been present, I don't think that would have been done. Second, I was told that the carpets would be dry before they left because they use blowers to dry them. The carpet in two of the rooms was pretty wet for a while. However, I would give them a second try because of price and responsiveness.
Description of Work: Cleaned five rooms of carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Watkins Carpet Cleaning
Thank you for the good review it is reviews like this that we need to improve our service.

Marna P.
07/2018
5.0
carpet cleaners
  + -1 more
The service was wonderful, they did a wonderful job. The owners are very personable and I enjoyed talking to them. Excellent quality, they were able to get rid of spot on the carpet that was their for years. They give a 2 week cleaning guarantee, and if I am not satisfied with the cleaning, then they will come back and clean again.
Description of Work: They Cleaned all the carpets in our mobile home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Watkins Carpet Cleaning
Thank you for the good information in your review that people can use for making a hiring decision. Sometimes it's difficult to find the right person to hire for carpet cleaning. See you next time.

Louise H.
07/2018
4.0
carpet cleaners
  + -1 more
The service went good, I was pleased.
Description of Work: Cleaned whole

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Watkins Carpet Cleaning
Thank you for the great review we appreciate it! If you need anything else please let us know.

Daniel M.
07/2018
5.0
carpet cleaners
  + -1 more
It went very well. It was easy to contact them, they were willing to negotiate on the price, and when they got here they did a very clean professional efficient job. The owner, Sky, and his wife, Carol, were both very friendly. I would highly recommend them.
Description of Work: They cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Watkins Carpet Cleaning
Thank you for your kind words. It's nice to see our 28 plus years experience come in handy when needed the most. See you next time.

Kenneth F.
05/2018
5.0
carpet cleaners
  + -1 more
It was great from the first time I contacted them. I described the layout of the apartment and what I needed room wise and I had asked them to come out and give me a quote to make sure we were on the same page with the pricing. They were happy to do that with no extra charge. They did such a good job on the carpets, we plan to have them clean our recliners in the future.
Description of Work: They cleaned our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Response from Watkins Carpet Cleaning
Thank you for the good review we appreciate it very much.

Victoria R.
05/2018
5.0
carpet cleaners
  + -1 more
The originally light taupe carpet was covered in black oil stains and pet urine. I was going to have to have it pulled up, but it is almost snow white! There is not even one little dark stain on it. It was unbelievable what they did! They're very professional and get in and get it done. They're so great, I can't talk highly enough about them. I wish every company was as good at what they do as Watkins is.
Description of Work: They cleaned two rooms of carpet, including one that had an engine sitting on it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Watkins Carpet Cleaning
Thank you for the great review! Looking forward to servicing your carpet again in the future.

Troy H.
03/2018
5.0
auto detailing, carpet cleaners
  + 0 more
Scott the owner was helpful over the phone. I thought he was crazy when he guaranteed to remove silly putty that had been stuck in the carpet for two years. If he couldn't do it, he said he wouldn't charge me. But Watkins came through, no more silly putty. I appreciated the fans that dried the carpets and he even cleaned my carpet in my car!! I appreciate the pleasant and positive attitude. As well as their professionalism. Before leaving he made sure to remind me to call if I see any stains resurface in the next couple of weeks. I will be using them again.
Description of Work: Carpet Cleaner and silly putty stain removed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Watkins Carpet Cleaning
Thank you for the informative review to show other members what services we can provide. Keep us in mind for future services.

Judy G.
03/2018
1.0
carpet cleaners, upholstery cleaning
  + 0 more
I hired this com.and had to return to work. I returned home to find my carpets looked like they have not been done.The carpet was not even picked up and I could still see lint on the floor. I calledScott and he told me he had other people that I didn't hire come in I cried I had gotten taken advantage of. He came back to try to fix it but was very sloopy, slinging stuff around go water in my outlet poured solution on my grass and killed it , didn't clean under anything, he said he would if I removed stuff from cabinets , instead of pet treatment allover he just picked spots.Scott you should be ashamed of yourself for treating someone like this! I didn't leave a review until now I had to because after all this time , what this com did people need to know about my experience
Description of Work: Apholstery, carpet cleaning, area rugs, pet treatment

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0

$610

Response from Watkins Carpet Cleaning
We did the work for her two years ago and went back to rectify the problem she alerted us about. But here she is again two years later. We are unable to resolve a concern that we are not aware of. Please contact us to resolve any unresolved concerns.

Evelyn G.
12/2017
5.0
carpet cleaners
  + -1 more
They did an excellent and their prices were very reasonable. They were professional and got the job done within a timely manner. They were able to remove some deep stains for us and the carpet looks very good! I would highly recommend them to others and we will continue to use them.
Description of Work: They came to my home to clean our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Watkins Carpet Cleaning
Thank you for the review and the opportunity to address the problem. Our products work very well with returning problem stains. We are passionate with our work, so please give us a call if any pesky returns come back.

Ann G.
11/2017
5.0
carpet cleaners
  + -1 more
These guys are miracle workers! After two hours of dedicated attention, my carpet looks brand new! I'm beyond happy! I picked the right company! They know their stuff! They used products specifically for my situation and I am still astounded at how well it looks now. And, to top it off, they used environmentally responsible and organic products! I will definitely use them again! Highly recommended!
Description of Work: I had some seriously horrible carpet in the living room and dining room; filthy dirty in several high traffic areas, and too many dog urine issues to mention. All the two years of self treatment had only made it worse. I was hesitant to hire anyone as previous experience with professional carpet cleaning was that it always looked great for a few days but inevitably the stains all reappeared.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Watkins Carpet Cleaning
This is a classic example of why people use Angie's List. We have the best products and we know how to use them very well. The Angie's List program is easy to use by simply looking for the business that has the most Super Service Awards. Thank you for sharing this informative review.

Mary W.
11/2017
5.0
carpet cleaners
  + -1 more
Great very friendly and knowledgeable.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Watkins Carpet Cleaning
Thank you for the review and welcome to Angie's List. We are happy to have you aboard!

Contact information

1709 Church Street, Redlands, CA 92374

http://www.watkins.co

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM

Licensing

Insured

Licensed*

Trade License Number
1005500
Trade License Locale
Redlands
Trade License Authority
City of Redlands
Trade License Expiration
12/31/2020
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Upholstering,
Oriental Rug Cleaning,
Moving Companies,
Auto Detailing,
Upholstering - Boat & Auto,
Water & Smoke Damage,
Drapery Cleaning

FAQ

Watkins Carpet Cleaning is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 8:00 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 8:00 PM

Watkins Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Watkins Carpet Cleaning offers free project estimates.
No, Watkins Carpet Cleaning does not offer eco-friendly accreditations.
No, Watkins Carpet Cleaning does not offer a senior discount.
Yes, Watkins Carpet Cleaning offers emergency services.
Yes, Watkins Carpet Cleaning offers warranties.
Watkins Carpet Cleaning offers the following services: Carpet Cleaning, Sofa/Chair Cleaning, Experts in Area Rug Cleaning, Upholstery Cleaning, Drape Cleaning, Water Damage/Flood Control, Carpet, Yacht Carpet Cleaning, RV Carpet Cleaning, Carpet Dying (Apt's Mostly), Watkins Moving provides up to a 17' moving truck with ramp etc. No Problem for a free estimate on any service mentioned here.

Contact information

1709 Church Street, Redlands, CA 92374

http://www.watkins.co

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM