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Watkins Carpet Cleaning

Carpet Cleaning, Upholstery Cleaning, Upholstering,

About us

Now is our 30th year anniversary! High quality work at reasonable prices. Super Service Award since 2012. Great deals and extras that other companies don't offer. For example free Super Fans that really work! Check out over 200 reviews! Contact Watkins today for any of your carpet or upholstery cleaning needs at (909) 708-6229.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, Sofa/Chair Cleaning, Experts in Area Rug Cleaning, Upholstery Cleaning, Drape Cleaning, Water Damage/Flood Control, Carpet, Yacht Carpet Cleaning, RV Carpet Cleaning, Carpet Dying (Apt's Mostly), Watkins Moving provides up to a 17' moving truck with ramp etc. No Problem for a free estimate on any service mentioned here.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.7236 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
6%
3
4%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.6
responsiveness
4.8
punctuality
4.8
Showing 176-200 of 236 reviews

Mabel P.
09/2017
4.0
carpet cleaners
  + -1 more
It went well! Everything is fine.
Description of Work: They cleaned my carpets.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Watkins Carpet Cleaning
Thank you for the challenge and becoming a new Angie's List member. We are pleased to have resolved the traffic area problem upon our return on the first Saturday as promised.

Britton J.
03/2017
5.0
carpet cleaners
  + -1 more
They provided same day service.
Description of Work: They cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Thomas K.
08/2016
5.0
carpet cleaners
  + -1 more
Excellent!
Description of Work: Carpets and furniture

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Watkins Carpet Cleaning
Thank you for the review.

Lori S.
07/2016
3.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5

Response from Watkins Carpet Cleaning
Watkins did not perform/complete work at the listed address.

James W.
06/2016
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5

Response from Watkins Carpet Cleaning
Long Beach is clearly out of our service area.

Jorge Luis R.
06/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They were fantastic . great value and well worth paying the travel fee. I will use them again and recommend them. They even came back the next day to make sure everything turned out fine and to my satisfaction. BRAVO!!!! And they came all the way out to Cathedral City!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Watkins Carpet Cleaning
Thank you for the review.

James W.
06/2016
5.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5

Response from Watkins Carpet Cleaning
Thank you, looking forward to servicing your rental again when needed.

Jonathan E.
05/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Watkins Carpet Cleaning
Thank you for the good review.

Cora P.
04/2016
5.0
carpet cleaners, upholstery, upholstery cleaning
  + 1 more
unknown
Description of Work: He cleaned the very dirty chair, (he had to clean it three times) the living room carpet, and a handmade rug. He took care to do a thorough job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Watkins Carpet Cleaning
THANK YOU VERY MUCH FOR THIS VERY USEFUL REVIEW! WE WERE ABLE TO CLEAN AND DRY THE LAZY-BOY-CHAIR SITUATION THREE TIMES DURING THE COURSE OF THE JOB BECAUSE OUR SUPER FANS WORK EXCELLENT AND PROVE TO BE THE BIGGEST MILESTONE IN THE CARPET CLEANING INDUSTRY! WE ALL WANT THE JOB DONE RIGHT THE FIRST TIME TO SAVE TIME. EVERYONE NEEDS TO LOCATE A PROFESSIONAL SERVICE PROVIDER WHO TAKES THEIR JOB SERIOUSLY AND PROVIDES YOU WITH THIS NEW REVOLUTIONARY STUDABAKER FAN MANUFACTURED BY DRY EASE. GO TO OUR WEB SITE HOME PAGE FOR PICTURES OF THIS INCREDIBLE NEW TOOL USED FOR DRYING CARPET AND UPHOLSTERY.

Dena S.
04/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Watkins Carpet Cleaning
THANK YOU FOR THE GREAT REVIEW! WE STRIVE TO DO OUR BEST FOR YOU ALWAYS BECAUSE WE LOVE WHAT WE DO. AND WITH THE NEW EXCELLENTE' DRYING EQUIPMENT WE WERE VERY HAPPY TO HAVE YOUR WORSE AREA OF CARPET CLEANED AND DRIED BEFORE WE LEFT. THANK YOU FOR THE WORK AND HAVE A GREAT DAY TODAY! AND TOMORROW TOO! :)

Mary Ellen A.
04/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Great customer service and cleaning!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Watkins Carpet Cleaning
THANK YOU FOR THE GREAT REVIEW! WE JOYFULLY GO THE EXTRA MILE FOR ANGIE'S LIST CUSTOMERS BECAUSE THEY APPRECIATE GOOD HONEST HARD WORK. WE WILL HAVE YOUR WORSE AREA COMPLETELY DRY BEFORE WE LEAVE BECAUSE THAT'S JUST THE WAY WE BELIEVE A CARPET CLEANING SHOULD BE PERFORMED. WE THANK ANGIE'S LIST AND ANGIE'S LIST CUSTOMERS FOR NOW OWNING OUR OWN NEW STATE OF THE ART DRYING EQUIPMENT POSSIBLE. IT HAS BEEN A REAL PLEASURE WORKING WITH YOU ALL. ANGIE'S LIST IS A REAL BLESSING THAT ALL AMERICANS SHOULD BE PROUD OF, GOD BLESS AMERICA!

Clay M.
03/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Great job, cleaned cat pee area really well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

Response from Watkins Carpet Cleaning
THANK YOU FOR THE GREAT REPORT!

John C.
03/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned all of the carpet and even cleaned two formats at no additional charge

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Watkins Carpet Cleaning
THANK YOU FOR THE GREAT REVIEW!

noralyne E.
03/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Clean carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Watkins Carpet Cleaning
THANK YOU FOR THE GREAT REPORT!

Lee Y.
01/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: The deal was $109 for carpet cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Watkins Carpet Cleaning
THANK YOU FOR THE GOOD REVIEW!

Linda J.
01/2016
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: He did not wait until after the professional cleaning services was finished doing their work before he had cleaned the carpet. |When the back of the refrigerator was moved, it leaked out dirty water and went onto the nicely cleaned carpet and made dirty spots. |The carpet cleaner person came in with dirty shoes before, during and after cleaning the carpet. |
Rating CategoryRating out of 5

Response from Watkins Carpet Cleaning
THANK YOU FOR THE GOOD REVIEW!

Thelma G.
12/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Watkins Carpet Cleaning
Thank you for the good review.

jeff B.
11/2015
3.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$100

Response from Watkins Carpet Cleaning
Sorry you were not happy with our service. We tried to do our best.

Melissa W.
11/2015
2.0
carpet cleaners
  + -1 more
unknown
Description of Work: He was rude and complained about having to drive so far to clean my carpets. He said that Angie's list is NOT supposed to send him business in the Murrieta/Temecula area

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0

$175

Response from Watkins Carpet Cleaning
Confusing! We were very generous and pulled candle wax up at no charge as well as no charge for 2 hours travel. The customer was very happy with the work performed!

Glenn B.
11/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: He did a good job with a very dirty carpet... Didn't give an overall "A" grade because he pushed for extra products like DuPont protectant which I thought ineffective. Other than that he did a perfect job

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Watkins Carpet Cleaning
Because the carpet turned out looking like new its my job to offer the DUPONT stain master protector.

ali S.
11/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0


Response from Watkins Carpet Cleaning
Thank you for the good review.

Christena E.
11/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I'm a repeat customer! Watkins does such a great job that carpet that needs to be replaced looks really great when they finish, so I can delay the expense of replacement for a while. Their super blowers dry the carpet better than any carpet company I've ever used, and they always throw in some extra work because I am a happy loyal customer.
Rating CategoryRating out of 5
Yes, I recommend this pro

Rita B.
10/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They were a couple and he said because my place was so small they would clean my whole condo.....He also suggested a protective spray and since i have a cat i went with that. I saw the dirt they pulled from my carpet and can feel the difference - it was totally worth it. I have 2-year old carpet and this was the first cleaning. I plan on having them back every year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Watkins Carpet Cleaning
Thank you for the great review that shows how fair we are with quality and price due to 25 years experience.

Maleah W.
09/2015
1.0
carpet cleaners
  + -1 more
unknown
Description of Work: Late. unprofessional. not as advertised. basically a spot clean on the carpet, not a clean carpet. not dry when they left (as promised) |

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$95

Response from Watkins Carpet Cleaning
Highly suspicious review, folks usually use problem solving by calling their service provider in question to correct any issues in a timely manner. November 2014?

Philip L.
08/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Watkins Carpet Cleaning
Thank you for the good review.

Contact information

1709 Church Street, Redlands, CA 92374

http://www.watkins.co

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM

Licensing

Insured

Licensed*

Trade License Number
1005500
Trade License Locale
Redlands
Trade License Authority
City of Redlands
Trade License Expiration
12/31/2020
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Upholstering,
Oriental Rug Cleaning,
Moving Companies,
Auto Detailing,
Upholstering - Boat & Auto,
Water & Smoke Damage,
Drapery Cleaning

FAQ

Watkins Carpet Cleaning is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 8:00 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 8:00 PM

Watkins Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Watkins Carpet Cleaning offers free project estimates.
No, Watkins Carpet Cleaning does not offer eco-friendly accreditations.
No, Watkins Carpet Cleaning does not offer a senior discount.
Yes, Watkins Carpet Cleaning offers emergency services.
Yes, Watkins Carpet Cleaning offers warranties.
Watkins Carpet Cleaning offers the following services: Carpet Cleaning, Sofa/Chair Cleaning, Experts in Area Rug Cleaning, Upholstery Cleaning, Drape Cleaning, Water Damage/Flood Control, Carpet, Yacht Carpet Cleaning, RV Carpet Cleaning, Carpet Dying (Apt's Mostly), Watkins Moving provides up to a 17' moving truck with ramp etc. No Problem for a free estimate on any service mentioned here.

Contact information

1709 Church Street, Redlands, CA 92374

http://www.watkins.co

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM