Angie's List Super Service Award Winner for the last 4 years! Allison Plumbing, Inc. is a family owned and operated company serving the entire Inland Empire and beyond since 1991. Ken Allison, owner/operator, started this company to give people the most honest and high-quality work in the plumbing industry. Our number one goal to the customer is integrity and quality work at reasonable prices. Try us once, and we believe you will never use another plumbing company. ***We accept most coupons from our competitors. Call us for details.
Business highlights
33 years of trusted experience
Emergency Services Offered
Services we offer
Residential & commercial. New plumbing. Repair work. Re piping. Kitchen & bathroom remodeling. Water heaters. Tank less water heaters. Gas & sewer lines. Drain cleaning. Garbage disposals. Toilets. Leaks. Faucets. Fire pit gas line installation.
Tech was there on time and identified the problems and was able to fix the problems on the same day. All went very well.
Description of Work: replaced a section of copper pipe that had a leak and replace a leaky faucet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Sylvia M.
06/2014
5.0
drain cleaning, drain pipe, plumbing
 + 1 more
They were absolutely great - responded quickly, and did a thorough job.
Description of Work: Cleared ALL the drains in the house, installed 2 new cleanouts, installed new main line to city sewer, installed two lines from house to connect to the main, installed new access system for one of the bathrooms. Great work - fast, thorough, fair. These folks were addressing a problem left behind by a contractor that had been doing some restoration work. The "other guys" did not do a complete job - so all the plumbing was backed up! THANKS Allison! You are our heroes!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,700
Neil M.
05/2014
5.0
plumbing
 + -1 more
We are very happy with them. They were very business like, they came in and cut out the old valve, and put in a new valves. I think they did very well.
Description of Work: We used Allison Plumbing. We used them a couple of weeks ago, to fix a shower valve that was leaking.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Mathew M.
05/2014
5.0
plumbing
 + -1 more
Had a increasingly leaky Kohler shower faucet that was driving me crazy. Rebecca was really helpful on scheduling the repair on the same day and keeping me updated. Doug was very courteous and was able to work through the corrosion to do the repair. Even got the 10% discount and some new caulking. Cost included Kohler parts (which made the repair expensive, but that's the fixture that I had). Just very happy to have gotten this fixed during a rare day off. I'd definitely use them again. I've learned the hard way that plumbing is generally best left to the experts.
Description of Work: Replaced leaky shower faucet cartridge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
TIFFANY F.
05/2014
5.0
plumbing
 + -1 more
They were very good. They were very reasonable. They seemed to be very trustworthy and either guy seemed very honest. This was the first time that we used them.
Description of Work: They repaired a toilet of mine that kept running.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Peggie M.
04/2014
5.0
drain cleaning, plumbing
 + 0 more
Worked to schedule a time with my tenant and fixed the clogged drain. Kept me informed of the progress. I would use him again.
Description of Work: Cleared a clogged drain for my tenant.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Kathryn L.
04/2014
5.0
drain cleaning, plumbing
 + 0 more
having used "Allison's" before we new the price would be more than fair and it was.
Description of Work: We had our large drain pipe from the house to the street cleaned out. They came out the same day we called,
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Ruben G.
03/2014
5.0
plumbing
 + -1 more
All went well, wife is extremely happy with the job. Price was good and he showed up the same day we called him. Would definitely use him again.
Description of Work: Replace leaking kitchen faucet and replace worn out shut off valves under kitchen sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Sylvia M.
03/2014
5.0
plumbing
 + -1 more
917Arrived on time - Great workmanship. Great Ethics. Prompt, Reliable, Fair. Left everything clean. Explained everything as they worked. Answered questions. Friendly. Overall a great experience. I will be calling them with future work!
Description of Work: Caught a problem caused by another provider and fixed it (no trap had been installed under kitchen sink during a rehab) while installing a new refrigerator water line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Afshin S.
03/2014
5.0
plumbing
 + -1 more
My experience with Allison Plumbing was good. Their price was a little high.
Description of Work: They did some plumbing work for me.
Description of Work: We used Allison Plumbing to re-pipe our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tony I.
03/2014
5.0
sewer cleaning
 + -1 more
The plumber Doug arrived early before 9 a.m. as scheduled. He was very friendly, knowledgeable, and professional. With the blockage, he was very thorough with his assessment of the problem. Doug ran the snake from the house to the street first and found no blockages. He then ran the snake to the house towards the bathroom and found the blockage which was cleared. With large trees and an older home, Doug was very honest in his assessment of the possible problem. I have used other plumbers which use a scare tactic with showing a camera with tree roots intruding into the sewer line. They have said that the only alternative is to tear up the house and replace the sewer line which would cost thousands of dollars. We have removed some of the larger trees which will hopefully reduce the tree roots intruding into the sewer line, but we will wait and see if the problem continues. In addition, Doug completed other work of tightening a kitchen faucet for a very reasonable rate. Allison Plumbing also honored a coupon which was an outstanding deal for all the work that was completed. Doug also gave honest advice on numerous other plumbing/sewer line concerns. It is very refreshing to see a family run company with honest and integrity in the work that they perform. If I could give a higher rating than A on every category I would. I look forward to using Allison Plumbing in the future!
Description of Work: There was a blockage in my sewer line under the house due to tree roots. The blockage was cleared with a snake very quickly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Steve S.
12/2013
5.0
plumbing, sewer cleaning
 + 0 more
Allison plumbing did a GREAT job! We called them on a Saturday evening and they were on the job handling a clean out from a roof vent within 1 hour. They were clean, quick and reasonable in their pricing.
Description of Work: Drain cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
John A.
10/2013
5.0
plumbing
 + -1 more
called yesterday evening for the first time for an urgent matter, came in this morning on his day off, wife was present (as I was at work), she was very impressed, we will be using them again
Description of Work: remove and install faucets, adjust plumbing, adjust several other faucets, provide good advice
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Richard S.
10/2013
5.0
plumbing
 + -1 more
Ken Allison came to my home on time and did SUPER work. I will use him again. :0)
Description of Work: Fixed pipes under sink
Rating Category
Rating out of 5
Yes, I recommend this pro
$225
Steven L.
10/2013
5.0
plumbing
 + -1 more
We had a leak under the sink. The response to repair/replace was within 4 hours of our initial call. The plumber was very pleasant and professional. The repair/replacement was completed in about one hour. The price for the job was very reasonable. I will call them again for any plumbing needs.
Description of Work: Installed kitchen faucet, replaced both "under sink" valves and cleaned-out under sink piping.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Linda F.
09/2013
5.0
sewer cleaning
 + -1 more
He arrived on time with a smile and completed the task of a main line clean out (from our front yard out to the city line approx 40 ft straight line). We have a big tree in our front yard that requires bi-annual rootering of the roots out of our system. (we LOVE the tree, so..) He accepted our Angie's List discount coupon, finished the job in fifteen mintues, cleaned up and was gone. This was a straight-forward job, no sinks or bends or complications, just a straight line rooter job (just the kind of job where plumbers always want to talk us into something ELSE). Doug accepted our knowledge about our own diagnosis and did the job. I'm thrilled to FINALLY have a REGULAR PLUMBER. I've never had such a pleasant plumber or an easy, fast no-sales-pitch experience ever before and I've been doing this routine rooter thing for 18 years twice a year at the same address. A nice lady quoted a price over the phone (didn't ham & haw like..."Welllll, it may be more, we'll have to come out there and see it first " B.S.). I understand it's a small family-owned business. Whatever, they seem to care about keeping their customers.
Description of Work: Plumber, "Doug" performed a drain-mainline clean-out (rooter).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Don H.
07/2013
5.0
drain cleaning
 + -1 more
They came out promptly because I had a clogged drain. I called and they got a guy out here because a drain was overflowing in the kitchen and he came to clean out that area. He took all the water out of the sink, removed the dishwasher and cut a new pipe. He did all of that work for less than $150. I can't complain and to me I wasn't overcharged, it was an emergency call and I was happy with the service.
Description of Work: I used Allison Plumbing to unclog a drain for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Nolasco M.
07/2013
5.0
plumbing
 + -1 more
After inspecting the whole house plumbing he suspected that the cause might be a slab leak but did not have the necessary equipment to detect the slab leak so he referred me to the American Leak Detection company. He did not charge me anything for the house call.
Description of Work: Inspected the bathroom plumbing for source of floor leak.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
john C.
07/2013
5.0
plumbing
 + -1 more
came out right away,removed fitting that was not needed,repaired pipe,no leaks now.quality work.
Description of Work: repaired copper pipe leak
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Mike H.
07/2013
5.0
plumbing
 + -1 more
They had quick service and they were respectful of the property.
Description of Work: They changed the pipes in the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dana R.
05/2013
5.0
plumbing
 + -1 more
We purchased a fixer house that we knew going in was going to need some TLC, including a repipe. In our due diligence, we received quotes from 3 or so plumbers for our repipe. The two other plumbers who came through peeked around here and there, and gave us fairly high estimates for a pex repipe and were told that copper would cost more than that. They tried convincing us that pex was the way to go and copper would go out of style because pex is cheaper and easier to install, thereby costing less in labor. After researching pex, we found some people had a lot of problems with it so we were nervous about paying someone to repipe our house with it. What impressed us the most about Allison Plumbing, and what made them stand out to us, is that the plumber not only peeked around to give us an estimate, but truly took the time to crawl around in the crawl space and measure things to ensure he gave us an accurate quote. He came off to us not only as professional but very detailed. Between his professionalism, and that he gave us an affordable quote for a copper repipe, we decided going with him was a no brainer. He will be starting our repipe next week. I would definitely recommend him to any of our friends and family who need plumbing work.
Description of Work: Copper repipe for 1800 sq ft. home with raised foundation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
john C.
04/2013
5.0
plumbing
 + -1 more
came in timely manner,quality work
Description of Work: fixed several problems including no water pressure to 2 sinks,great work
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Diane K.
04/2013
5.0
plumbing, water heater repair
 + 0 more
I was not here, my husband oversaw it.
Description of Work: Sold us and installed for us a water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Mary K.
04/2013
5.0
plumbing, sewer cleaning
 + 0 more
They came out in November and then they did some work but then I was going away. They did some work and then they wrapped up that segment of it and then they came back when they said they would and one of them came and he called in, a higher up guy, I think it was one of the owners because there was part of it that needed some equipment and then when he came back, he finished it up himself. He explained everything and he did everything. He didn't do what I didn't want him to do, they made some recommendations that I wasn't going to go with about getting a new toilet and I didn't go with that. Something was stuck at the hose coming back up to the tub so they did some testing and checked 2 directions, was it clogged up between there and the street over the clogged up between there and the kitchen and once they determined where that was. They found out that the toilet to the street was okay but it was already at the roof so since he had all of his equipment all the way up so by the time the second guy came, I really think it wasn't needed but he was already there with his equipments so he roto-rootered it down to the street and I had to pay for that so that bothered me but I realized he had already done the work. Actually the roto-rootering wasn't a big deal, it was getting all that equipment up and set up it was lame but they charged me for that even though it may not have been necessary but that was all in retrospect so I just ran with that. They got under the house, when he came back to do was actually replaced 2 large pipes under the house. He took care of that, that's what they did when they came back. They did the first part cleared out and then I was away anyway so the pipe wasn't gonna be used and then when I came back, they came back when they said they would and they replaced the pipe. He did made a dent in the wood of my hallway when he dropped something but the actual piping part and the actual repair part of the job was okay.
Description of Work: Allison Plumbing did some sewer and plumbing service at our house.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Water Heaters,
Kitchen and Bath Remodeling,
Sewer Cleaning,
General Remodeling,
Natural Gas Lines,
Drain Pipe Installation,
Plaster,
Appliance Repair
FAQ
Allison Plumbing is currently rated 4.9 overall out of 5.
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Allison Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Allison Plumbing offers a 10% senior discount.
Yes, Allison Plumbing offers emergency services.
Yes, Allison Plumbing offers warranties.
Allison Plumbing offers the following services: Residential & commercial. New plumbing. Repair work. Re piping. Kitchen & bathroom remodeling. Water heaters. Tank less water heaters. Gas & sewer lines. Drain cleaning. Garbage disposals. Toilets. Leaks. Faucets. Fire pit gas line installation.