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Allison Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

Angie's List Super Service Award Winner for the last 4 years! Allison Plumbing, Inc. is a family owned and operated company serving the entire Inland Empire and beyond since 1991. Ken Allison, owner/operator, started this company to give people the most honest and high-quality work in the plumbing industry. Our number one goal to the customer is integrity and quality work at reasonable prices. Try us once, and we believe you will never use another plumbing company. ***We accept most coupons from our competitors. Call us for details.

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial. New plumbing. Repair work. Re piping. Kitchen & bathroom remodeling. Water heaters. Tank less water heaters. Gas & sewer lines. Drain cleaning. Garbage disposals. Toilets. Leaks. Faucets. Fire pit gas line installation.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9315 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 315 reviews

Debbie A.
04/2023
5.0
plumbing
  + -1 more
We couldn't be more happy with Darrell and the entire Allison Plumbing crew. Darrell quoted us the best price, service, (plaster patching*) and equipment (USA made hot water heater) of the three companies from which we received quotes. They re-piped our 2100sq ft. house in two days. These people are hardworking, efficient, on time, PROs! *I have to mention the wall patching. Our house is 75 years old. So, our plaster walls are a bit scarred in areas. I couldn't believe that they actually matched the original walls. THAT takes some talent. We will definitely call Allison Plumbing again, if/when we need work done. We HIGHLY recommend this company.
Description of Work: Re-pipe Hot water heater plaster repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,700

John C.
07/2022
5.0
appliance repair, plumbing
  + 0 more
Allison Plumbing is my first choice when needing plumbing services, why, the owner Ken Allison is good honest Man. My home had a under the slab leak, I contacted a big local plumbing outfit, they sent over a plumber, he reported a possible leak below the kitchen slab, but he'll return with the tech who does leak detection. He returned later, with his supervisor, who without doing any leak detection reported to me my home needed a complete re-pipe job, costing approx 10k. Decided to get a 2nd opinion, called Allison Plumbing, and the owner Ken, showed up Christmas morning @7am. He checked the kitchen area, and determined what pipe below the slab was leaking, so he gave me two recommendations, due to the age of the house he can re-pipe the whole house, or do a reroute of the bad pipe, without breaking the slab. I decided to do the reroute, which saved me lots of money. I respect Ken's honesty for indicating there was a more affordable option. Going forward Allison Plumbing is my first choice in plumbing services.
Description of Work: Below slab leak repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen H.
01/2020
5.0
plumbing, home remodeling
  + 0 more
Johnie came out the same Friday we called. We had purchased a replacement valve and opened up the wall area, but upon doing so realized that our project was beyond our skillsets. (It was vital that no errors occur because we have 70 year old pipes, cement floors/no attic area to hold new plumbing.) Johnie removed the old pipes and installed a new system. He stayed late beyond normal business hours to make sure we were up and running before he left, enabling us to continue our bathroom makeover that weekend. He gave us a reasonable initial quote and held to it even though he needed to stay extra hours. Highly recommend!
Description of Work: Needed a new shower valve installed on pipes inside the wall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Raymond S.
01/2019
5.0
plumbing
  + -1 more
Ken and his crew did a fantastic job! I have a 1962 built 1500 square foot house that needed a full repipe job. I wanted the heavier type L copper piping, which is what he provided. The total cost of the job included repiping the house through the attic. We needed to drop pipes through four walls so they had to cut through the drywall in four rooms. Ken and his crew did an excellent job as did Ken's drywall man Francisco. Francisco not only patched the holes, but matched the wall texture so you cannot tell there was any work performed on the walls. We repainted the walls ourself to save money. Besides the repiping, I wanted to add two hose bibs where they did not currently exist. The cost also included repiping from the city meter to the house. To do this Ken cut and replaced a one foot portion of our cement walkway which fixed an uneven area of cement that had become a safety hazard. He did this at no additional charge. The cost also included adding a new pressure regulator at the front of the house. They also attached the strapping to my water heater that I had just replaced but had not yet installed and completed the copper piping to the T&P valve. The full repiping took 2 1/2 days. I had to wait about a week for Francisco to come out and finish the drywall because he was so booked up with work, but it was well worth the wait. Ken was a pleasure to work with and he went the extra mile to make sure everything was what I wanted, and was done correctly. He even fixed a couple of faucets and replaced a faulty bath tub spout at no additional charge. I highly recommend Allison Plumbing for your repiping!
Description of Work: Whole house copper repiping

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Response from Allison Plumbing
[Member Name Removed], thank you so much for choosing Allison Plumbing and for your kind words. - Ken Allison Allison Plumbing

Parnell T.
12/2018
5.0
plumbing
  + -1 more
Ken Allison: Owns Allison Plumbing. He epitomizes "old time customer care." When he placed his bid, he followed up with a phone call to: 1 Make sure I got the bid. 2. To ask if I had any questions. No other plumber did this for me with the 6 bids I received. When on the job: 1. He was there when he said he would be. 2. He stayed late two nights in a row (close to 9:00PM), because he had sick employees, just so he could be finished when he said it would be done. I value this kind of customer service. He even called me from Idaho, when he had to be out of town, just because I had a concern. I wish the World had his kind of "work ethic" and customer care.
Description of Work: re-pipe house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Allison Plumbing
[Member Name Removed], thank you for your kind words and for choosing Allison Plumbing to do your repipe. We appreciate you! Ken Allison Allison Plumbing

Janet A.
07/2018
5.0
plumbing
  + -1 more
Quick and easy, so fast I wondered about the price.
Description of Work: Kitchen faucet replaced and both hot and cold valves replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Katrina L.
06/2018
5.0
plumbing
  + -1 more
The person who came in to install the garbage disposal was very good and knowledgeable and I would hire them again.
Description of Work: Install a new garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary B.
06/2018
1.0
plumbing
  + -1 more
company never responded to my contact
Description of Work: replacing three bathroom sinks

Rating CategoryRating out of 5
responsiveness
1.0


Response from Allison Plumbing
Hi [Member Name Removed], my sincere apologies for not responding to your message but I did not get your message until today when I also saw your review. Please call us at (909) 987-7721 the next time you need service and we will extend a discount to be given the opportunity to prove we are a reputable company. Thank you! Rebecca Allison Allison Plumbing

Sabina C.
01/2018
5.0
plumbing
  + -1 more
When I told Daniel my husband had replaced our new toilet tank four times because it kept running, he immediately went to the guest bathroom and ten minutes later, it was fixed. Thank you Allison Plumbing. Also the problem was found with the disposal and quickly fixed. Daniel was knowledgeable and quick.
Description of Work: I had my garbage disposal fixed and a toilet that kept running was also fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Russ G.
11/2017
5.0
plumbing
  + -1 more
They came out and they didn't do everything they were supposed to do, but they came back and finished the work.
Description of Work: They did plumbing work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mayra W.
08/2017
5.0
plumbing
  + -1 more
went well. went on site and request a quote. Received a call within 5 minutes. Came to the house couple of hours later and on time. Professional.
Description of Work: Fixing a leak underneath kitchen sink for a dishwasher installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Himayun M.
08/2017
5.0
plumbing
  + -1 more
They did a wonderful job without any grief, excuses or problem. Good attitude, the owner himself worked alone and in half a day work was done. We are very pleased and hire them anytime we need plumbing work done.
Description of Work: I had them bring in a gas line to my patio and remove a toilet and install a new one.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$500

Zachary H.
07/2017
3.0
plumbing, water heater repair
  + 0 more
The plumber was nice with great intentions. Over, for the job hired, he did a great job, however the extra effort he put forth, for the most part, lowered our experience. The items replaced were not part of the problem which we found out later. He also adjusted the water pressure in our toilets which we neither asked for and it made it so we had to flush twice for every use. I had to figure out how to switch it back. Finally, even though I paid for the extra service there and the main service was paid by Angie's list they sent me a notice saying I didn't pay. I had to take time out of my day to call and email the company to get things squared away. This was more work and less quality than expected. I lost a lot of trust in this customer and the Angie's List's rating system as this company was highly rated.
Description of Work: They flushed the water heater, inspected the property for leaks as described in the Angies List ad. He also answered some questions regarding plumbing questions we had in the down time. We let him know about a possible leak, he took it upon himself to replace some pieces of a possible concern.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$225

Judy G.
07/2017
5.0
plumbing
  + -1 more
Supplied and installed new toilet and hauled away old toilet. Very satisfied with work. Job well done. I would hire again for future plumbing jobs.
Description of Work: new toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Harriet M.
06/2017
5.0
plumbing
  + -1 more
Great work. Leak was located and repaired quickly.
Description of Work: Pipe/water line leak under kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Christina V.
06/2017
5.0
plumbing
  + -1 more
I recently posted a review for Allison plumbing in error which indicated poor service; however, I actually didn't get the opportunity to use Allison plumbing. I was trying to leave a review for another plumbing company. Although I didn't get a chance to work with them, they were professional when I spoke with them on both occasions....they even assisted me in navigating Angie's list. I honestly wish I did hire them.
Description of Work: No service provided...I live outside their service area.
Rating CategoryRating out of 5
Yes, I recommend this pro

P J.
05/2017
5.0
plumbing, water heater repair, home remodeling
  + 1 more
A rating of A is not high enough for the quality of work that was done in our home! Ken and his team were punctual, efficient, pleasant, and very polite. Communication was excellent and we always had someone to contact when we had questions. We are VERY happy with the work that was done and look forward to calling Allison Plumbing for future work that we plan to do in our home.
Description of Work: We had our whole house repiped and a master bath shower remodeled. We also decided to replace our hot water heater and toilets in both bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeanette G.
05/2017
5.0
plumbing, drain cleaning
  + 0 more
We were able to get a same day appt with a quote and the repairs were also finished same day. Plumber was polite and kept the area shower repair area clean and organized. This is our second job with Allison plumbing and we would highly recommend them.
Description of Work: Change in shower water pressure. We could no longer use the shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Jeremy C.
04/2017
5.0
plastering, plumbing, water heater repair
  + 1 more
Everything went very smoothly, on schedule and on budget. Whole crew was very professional. I will recommend Allison Plumbing to friends and family in the area.
Description of Work: Partial copper re-pipe through most of home and installation of tank-less water heater (and new dedicated gas line).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrew G.
03/2017
5.0
plumbing
  + -1 more
I am really pleased with the work done. I contacted Allison Plumbing in the morning, and within an hour Doug called me to set up a time. Doug was professional, friendly and took care of the job. He explained the repair and what possible issues and problems could come up. He provided an estimate that covered all the possibilities. The repair was without complications. I am a DIYer, and plumbing is always a pain, and I have caused more damage at times. Having done some work myself and hired other plumbers in the past, their rates are very reasonable. The cost was what was estimated. They will be my go-to plumbing company.
Description of Work: Fixed shower valve that was constantly dripping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Sharon F.
03/2017
5.0
plumbing
  + -1 more
Allison Plumbing went above and beyond what I asked for. They finished the shower hardware installation a friend had started, and this works well and looks beautiful. The important thing is that when Ken turned off my water at the main, he found another leak that I was completely unaware of. He helped me call and talk with the various departments/companies to find the source of the problem. He could have walked away, but he stayed until all was under control. Allison Plumbing will be my plumbers for life!
Description of Work: I called them to finish installing bath/shower hardware.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Derek H.
02/2017
5.0
plumbing
  + -1 more
Outstanding work, the plumber went above and beyond to get everything completed before he left.
Description of Work: Toilets replaced (2), bathroom faucets replaced (3), kitchen sink leak fixed and all angle stops replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ALVIN N.
02/2017
5.0
plumbing
  + -1 more
It went well. Rebecca was my first point of contact. I had a lot of questions, which she either answered or got an answer for me. She also gave me the name of the plumbing supply store where they get their merchandise, which was very helpful. I went there and got my questions answered prior to my appointment. Jonny was the Plumber who completed the job. He was on time and came very prepared. When the counter top in one of our bathrooms was too low to accommodate the height of the new toilet, Jonny provided some suggestions. Unfortunately, we were not able to replace this toilet with a new one. Jonny worked tirelessly to make sure everything fit and worked properly before leaving. It was a complicated job, but he worked through it. He did a good job of cleaning up as he worked. We thought their price was a little high, but we were satisfied with their work and would definitely hire Allison Plumbing again. We appreciate their work ethic.
Description of Work: Replace 3 toilets with comfort height toilets and add a grab bar. (We ended up only being able to replace 2 toilets.)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,475

Jeanne H.
02/2017
5.0
plumbing, gas leak repair
  + 0 more
Their bid was reasonable and the work was done on time, in spite of lots of rain. Mrs. Allison was very responsive by phone, text or email, and Mr. Allison diagnosed the problem and did the work very well. I worried that it would look really bad because they had to trench across the driveway and along the utility side of the house. However, it doesn't look bad. I have a lot of confidence in their work and will use them again.
Description of Work: We needed to replace old gas lines to the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Rob B.
02/2017
5.0
plumbing, water heater repair
  + 0 more
Rebecca and her crew were great. Professional, clean, prompt. Very happy with repair/replacement. Highly recommend this company RCBlue
Description of Work: Leaking water heater replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Contact information

6023 Amethyst St., Rancho Cucamonga, CA 91737

http://www.allisonplumbing.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
810865
Trade License Locale
California
Trade License Authority
Dept. of Consumer Affairs Contractor State License Board
Trade License Expiration
07/31/2016

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Kitchen and Bath Remodeling,
Sewer Cleaning,
General Remodeling,
Natural Gas Lines,
Drain Pipe Installation,
Plaster,
Appliance Repair

FAQ

Allison Plumbing is currently rated 4.9 overall out of 5.

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Allison Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Allison Plumbing offers free project estimates.
Yes, Allison Plumbing offers eco-friendly accreditations.
Yes, Allison Plumbing offers a 10% senior discount.
Yes, Allison Plumbing offers emergency services.
Yes, Allison Plumbing offers warranties.
Allison Plumbing offers the following services: Residential & commercial. New plumbing. Repair work. Re piping. Kitchen & bathroom remodeling. Water heaters. Tank less water heaters. Gas & sewer lines. Drain cleaning. Garbage disposals. Toilets. Leaks. Faucets. Fire pit gas line installation.

Contact information

6023 Amethyst St., Rancho Cucamonga, CA 91737

http://www.allisonplumbing.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM