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Allison Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

Angie's List Super Service Award Winner for the last 4 years! Allison Plumbing, Inc. is a family owned and operated company serving the entire Inland Empire and beyond since 1991. Ken Allison, owner/operator, started this company to give people the most honest and high-quality work in the plumbing industry. Our number one goal to the customer is integrity and quality work at reasonable prices. Try us once, and we believe you will never use another plumbing company. ***We accept most coupons from our competitors. Call us for details.

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial. New plumbing. Repair work. Re piping. Kitchen & bathroom remodeling. Water heaters. Tank less water heaters. Gas & sewer lines. Drain cleaning. Garbage disposals. Toilets. Leaks. Faucets. Fire pit gas line installation.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9315 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 151-175 of 315 reviews

Yuna L.
11/2014
5.0
plumbing
  + -1 more
Doug seemed like an honest guy. He fixed our two toilets, both were not flushing properly. He tried to fix the shower, however the problem seemed deeper. Overall we are happy with the experience. Definitely recommend them.
Description of Work: Fixed our two toilets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

Susan and Bruce H.
10/2014
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
Our kitchen sink backed up the night before we were to celebrate an engagement party for our daughter at our home. We worked for a couple of hours on it ourselves and cleaned out the trap, etc, but no luck. We called Allison Plumbing early the next morning, and they were able to work us in right away. We had a blockage WAY back 80 feet in our sewer! Ken and his assistant had it cleared up in a short time! It was less than $100 - money well spent! We will definitely use Allison Plumbing again!
Description of Work: Allison Plumbing cleared our entire sewer drains which were blocked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Robert F.
10/2014
5.0
remodeling, home remodeling, plumbing
  + 1 more
Excellent, same day service. Called office mid-morning explaining the work I needed done. I was told a crew could call and stop by on the way back from a remodel job. I was thinking late afternoon but received a call about 1:30 saying they were on their way. They arrived within 30 minutes; the situation was assessed and I was told the cost would be no more that a service call charge. The job took only a matter of minutes. I couldn't have been more pleased. I've used two other local plumbing companies over the past 25 yrs but lately the quality of service has noticeably dropped off. I'm sold on Allison Plumbling.
Description of Work: Easy fix; replaced shower head and arm to accomodate new hand-held showerhead for elderly, disabled parents.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Gwen J.
10/2014
5.0
plumbing
  + -1 more
Allison Plumbing (Rebecca) scheduled appointment quickly & to accommodate date & time. Worker Doug arrived during scheduled time and was very professional. He was also helpful in explaining what needed to be replaced in toilet, to resolve problem; he took the time to answer questions I had. Very thankful for discount for first time Angie's List customers. A.P has great customer service from beginning to end.
Description of Work: Toilet repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Emilio P.
10/2014
5.0
plumbing, water heater repair
  + 0 more
The scheduling was very flexible and professional. They called and showed up right on time. The work was done in time and looks great.
Description of Work: They replaced a water heater in closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Peggy S.
10/2014
5.0
plumbing
  + -1 more
Showed up when promised, did all work cleanly and professionally, and faster than I expected. I've found my new plumber!
Description of Work: Installed new toilet

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Harris P.
10/2014
5.0
plumbing
  + -1 more
Great customer service and worked around my schedule to repair need. Quick response to email.
Description of Work: Replace PVC on water main leading to home

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Lance L.
09/2014
5.0
plumbing
  + -1 more
Allison was timely, efficient and professional. I wouldn't hesitate to call them again.
Description of Work: Plumber ran a new copper water connection outside to the yard. The existing connection was disconnected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$550

Irene E.
09/2014
5.0
plumbing
  + -1 more
Plumbers arrived as they said they would, they asked to see the problem areas, then started to go to work. they were done very quickly. the two men who came out were very professional and answered all the questions I had.
Description of Work: Replaced garbage disposal, replaced hardware in downstairs bathroom toilet, serviced both upstairs toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

mayda B.
09/2014
5.0
plumbing
  + -1 more
Great communication, technician (Doug) was awesome! Prompt quick thorough, very polite!
Description of Work: Install toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Gregory R.
09/2014
5.0
plumbing
  + -1 more
It went well. Had the Mixet valve replaced a few months ago, and would have like to know, what the problem was, but was happy with the responsiveness of the company.
Description of Work: Replaced shower valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Rebecca M.
09/2014
5.0
plumbing
  + -1 more
They worked several hours preparing and and installing. We were very satisfied with the quality of work and service. .
Description of Work: Changed valves in 3 bathrooms and added new copper pipe to raise the height of the showers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Joanne W.
09/2014
5.0
plumbing
  + -1 more
The company offered a Angie's List coupon for a toilet replacement for $250. They provide the new toilet and haul away your old one. Considering a toilet is at least $100 this is a great deal. The model they use is better than a $100 toilet and is very efficient. The job took less than an hour. I was notified of a pretty specific time frame the morning of the job and then received a call 30 minutes prior. I was very impressed with the customer service that Allison Plumbing provides, and they are so friendly and nice. It is a family run business that takes pride in their work and taking care of their customers. I called back the next week with two secondary questions about future work. Ken gave very honest quotes and then solved a problem that I wasn't even planning on solving right then. No coming back later, let's just take care of it. Again, very reasonable price. I have already recommeded the company to two friends. I will use them anytime I have need of a plumber.
Description of Work: Replaced a toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Larry W.
08/2014
5.0
remodeling, home remodeling, plumbing
  + 1 more
Ken from Allison Plumbing is an excellent plumber! My landlord wanted the piping redone in my house including the heater. My landlord provided the materials, but Ken informed my landlord that it wasn't the right fitting and that it needed something different. My landlord wanted it done and told him to just make it work, but Ken said he wouldn't compromise and that it needed to be done the right way. Ken was very nice and always showed up on time, did exactly what needed to be done and communicated what needed to be done each step of the way. THANK YOU KEN!!!
Description of Work: Replaced piping for a remodel to the bathroom, repiping in the kitchen and fix the heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Linda F.
08/2014
5.0
plumbing
  + -1 more
It worked out fine. He didn't need to come inside the house, but he accurately diagnosed the problem with just a few details from us, cleaned the mainline, left no mess in the yard and was gone within 30 minutes. Amazing. Other neighbors have seen him working at my house in the past, so occasionally now, I see him at numbers other neighbors' homes on my same street.
Description of Work: ALLISON PLUMBING cleared the mainline (residential) : Unlike the other plumbers in this area, you get a straight answer, price and an appointment with a reasonalbe window when you call. They don't tell you : "Welllll, we have to have someone come out and look at the sutuation".. (and size you up) ..."before we can give you any kind of an estimate." (BEWARE OF THOSE). They don't leave you hanging and waiting forever..they stay in phone contact with you if he's running just a few minutes behind at another job. They dont have the huge flashy trucks and equipment and a big overhead like most of the other companies. This is a family run operation by honest people who get put there and work and charge a better than fair price. I feel blessed knowing I don't have to worry about this one happy homeowner issue (PLUMBING). "Doug" came out again and rescued our family from another plumbing disaster. We have a very large tree (that we prefer to keep) in the front yard growing near the mainline. Occasionally (regularly) without notice, it's roots plug up with the mainline. As in the past, I can always call Allison Plumbing and get it handled SAME DAY for under a hundred dollars with the work guaranteed, no mess and a smiling friendly knowledgable guy named Doug who lets you watch while he works. I don't like plumbing emergencies, but it always takes the edge off of the situation just knowing that Doug will show up and handle it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

RHONDA H.
07/2014
5.0
drain cleaning, plumbing
  + 0 more
This was outstanding it seemed before I hung up the phone the job was completed.
Description of Work: unclog a pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Steve R.
07/2014
5.0
remodeling, home remodeling, plumbing
  + 1 more
He Arrived Ready to go. ALL the Tools you could think of.. He was definitely a man on a mission. I had originally sent him pics of the Product I purchased and of the placement in my Master Bathroom. He knew right away what he needed to do , to start ,cut out a Square in the adjacent Wall to gt to the current falling apart Plumbing. His work was spot on. Actually looked like a Plumbing Pic post card. Perfect .. All the way from the Earthquake braces to the Soldering needed. I patched up the Whole and Painted.. Shower is perfect A Bit pricey but workable. I needed it done. Thanks
Description of Work: New Shower Fixtures

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Allan J.
07/2014
5.0
plumbing
  + -1 more
Went well and was quick and efficient
Description of Work: Repaired toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Michael B.
07/2014
5.0
plumbing
  + -1 more
They were excellent and did the work punctually. They were really nice people as well and gave us a good deal for the amount of work that needed to be done. I would definitely use them in the future.
Description of Work: broken drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Dolores H.
07/2014
5.0
drain cleaning, home remodeling, plumbing
  + 1 more
Mr Allison and his assistant did very conscientious work, going above and beyond expectations.
Description of Work: Re-piped kitchen and bath sink drainage. Installed new garbage disposal. Anchored piping in shower/bath, and installed new valves and showerhead. Re-sat two toilets, requiring leveling of one by grinding. Replaced valves running under bath sink and toilets. Ran snake through house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Rick & Lori V.
06/2014
5.0
plumbing
  + -1 more
Great! We were fixing up our daughter and husbands house while they were on their honeymoon and tight on time. They came out same day and fixed it.
Description of Work: Replaced pressure reducer valve and two hose bibs, copper plumbing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Cathy C.
06/2014
5.0
plumbing
  + -1 more
Contacted this company about several plumbing issues moving into a home. They came out the next day. Doug was incredibly thorough, friendly and explained everything to me in detail. Accepted my Angie's List 10% off coupon with no issues. We will definitely use them again and highly recommend them.
Description of Work: Replace sink pop ups, fix running toilet and flush water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Herbert L.
06/2014
5.0
water heater repair
  + -1 more
We have a very good experience with this company, excellent. The cost of the service was very reasonable. They were very professional and efficient, and they took care of the problem very quickly. They did a very good job in installing the equipment that was needed.
Description of Work: They were recirculating the water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff A.
06/2014
5.0
plumbing
  + -1 more
We called on Monday and were told they were busy but made an appointment for the following day. Doug called back in the afternoon and said his schedule opened up and would he want us to come today, so we said ok. Great service there. I could have normally done this job myself, but I was having difficulty removing the old faucet, so we decided to call on professional help. Doug had to resort to a handheld rotary saw but got the old faucet removed. The new faucet is touch activated, and the first one he'd installed, but he did so without a hitch. Everything works peoperly. Extremely fair price for spending almost two hours on what would normally be a 1 hour job. Very happy with their service and would use them again.
Description of Work: Replace kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Patricia M.
06/2014
5.0
drain cleaning, plumbing
  + 0 more
This was a very pleasant experience. Doug came to our home right on time this morning. We have had an ongoing problem with our kitchen sink backing up due to a sharp turn the drain pipe takes a few feet away from the sink. We have had several different plumbers out over the years. Doug is the first one to ever suggest installing a new trap in the line right under the sink. He charged only an additional $50 to do this and we are extremely pleased. It will now be much easier to clean the drain in the future. He was quick and efficient, finishing the job in an hour. He left my kitchen clean. He also gave us some helpful suggestions. We will definitely call Allison Plumbing for all our plumbing needs.
Description of Work: Cleaned out clogged drain under kitchen sink and installed a new trap for easier cleaning in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$157.5

Contact information

6023 Amethyst St., Rancho Cucamonga, CA 91737

http://www.allisonplumbing.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
810865
Trade License Locale
California
Trade License Authority
Dept. of Consumer Affairs Contractor State License Board
Trade License Expiration
07/31/2016

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Kitchen and Bath Remodeling,
Sewer Cleaning,
General Remodeling,
Natural Gas Lines,
Drain Pipe Installation,
Plaster,
Appliance Repair

FAQ

Allison Plumbing is currently rated 4.9 overall out of 5.

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Allison Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Allison Plumbing offers free project estimates.
Yes, Allison Plumbing offers eco-friendly accreditations.
Yes, Allison Plumbing offers a 10% senior discount.
Yes, Allison Plumbing offers emergency services.
Yes, Allison Plumbing offers warranties.
Allison Plumbing offers the following services: Residential & commercial. New plumbing. Repair work. Re piping. Kitchen & bathroom remodeling. Water heaters. Tank less water heaters. Gas & sewer lines. Drain cleaning. Garbage disposals. Toilets. Leaks. Faucets. Fire pit gas line installation.

Contact information

6023 Amethyst St., Rancho Cucamonga, CA 91737

http://www.allisonplumbing.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM