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Allison Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

Angie's List Super Service Award Winner for the last 4 years! Allison Plumbing, Inc. is a family owned and operated company serving the entire Inland Empire and beyond since 1991. Ken Allison, owner/operator, started this company to give people the most honest and high-quality work in the plumbing industry. Our number one goal to the customer is integrity and quality work at reasonable prices. Try us once, and we believe you will never use another plumbing company. ***We accept most coupons from our competitors. Call us for details.

Business highlights

34 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial. New plumbing. Repair work. Re piping. Kitchen & bathroom remodeling. Water heaters. Tank less water heaters. Gas & sewer lines. Drain cleaning. Garbage disposals. Toilets. Leaks. Faucets. Fire pit gas line installation.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9315 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 126-150 of 315 reviews

Glinda J.
03/2015
5.0
plumbing
  + -1 more
A previous plumber told me that I needed to replace this part, but they were very expensive. Therefore I called another plumber whose price was reasonable but there schedule was pretty full and could not get to me right away. So I called Allison Plumbing and they were able to come out right away and the price was reasonable. The plumber from Allison checked to make sure I needed this part and I did. The job was done very quickly and efficiently. Before leaving he checked to make sure water pressure was good. I liked that he checked before and after. They took care of this big headache for us.
Description of Work: Replaced water pressure regulator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

gary W.
03/2015
5.0
drain cleaning, plumbing
  + 0 more
I had a bathtub clogged as well as a clogged sink. The sink's pipes were old and broken. I had them fix all both drains and the plumbing under the sink. I feel the pricing was very good due to the fact Roto Rooter would have charged me a lot more. Doug did the service and was professional and polite. They were very punctual and I will use them again.
Description of Work: Unclog 2 drains and rebuild plumbing under sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Don R.
03/2015
5.0
plumbing
  + -1 more
Called Ken and he said would try to get someone out as soon as possible. Doug showed up 30 minutes later. Very professional, fixed the problem in less than a hour.
Description of Work: Fixed leaking toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Lauren B.
03/2015
5.0
gas leak repair, plumbing
  + 0 more
He did a great job. He worked around our schedules, showed up on time, and performed the job with very little disturbance to the drywall. He also had to climb up into the attic where there is very little space to move, but was able to complete the job efficiently. He did not leave a mess and was always very professional, as was Rebecca, who we dealt with on the phone a few times for scheduling purposes.
Description of Work: He moved a gas line in our kitchen to supply gas to our new center island.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Sharron S.
03/2015
5.0
remodeling, home remodeling, plumbing
  + 1 more
Can't say enough good things about Ken and his crew, Hutch and Gabe. Took approximately 3 days to completely repipe our two story home to eliminate all the under foundation piping that was 40 years old. We had an insurance claim on a pipe that leaked and destroyed our kitchen. Under Ken's supervision, he and his staff were extremely knowledgable, self starters, and able to work independently with the same skill and quality of workmanship as Ken. The project was a challenge but Allison Plumbing tackled it all in stride and was faithful to the estimate. We were able to apply an Angie's list discount along with a credit for some demo work we could do ourselves. We are extremely appreciative since this work was beyond the scope of the insurance reimbursement but certainly have given a great deal of piece of mind. All the reviews acknowledging a positive experience are right on the mark. I hired Allison Plumbing based on the reviews and was not disappointed. The original company I intended to hire was not only more expensive but the description of their proposal would not have been as professional and had too many built-in exceptions that would have increased the price substantially more. Last but not least, since our project is essentially a complete kitchen remodel, Ken referred us to other contractors for electrical, drywall and tile. So far we have used to of them and again, the work ethic, professionalism, skill and quality have been equal to the plumbing work. I would highly recommend Ken Allison and his crew. You will not be disappointed.
Description of Work: Complete copper repipe of two story home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Gaye B.
03/2015
5.0
drain cleaning, plumbing
  + 0 more
My daughter said he did a great job. The big deal was for $89 but we had to pay more. The quality is great, nothing has leaked since he did it. He was very professional.
Description of Work: I used the big deal of Allison Plumbing. He came when I was in Denmark and he worked with my daughter. He went up in the roof because our plumbing in the kitchen kind of stopped off with a lot of crap. So he went up the roof and sent a thing down the roof and cleaned it all out. Then he had to repair a leaky pipe.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Christopher V.
03/2015
5.0
drain pipe, plumbing
  + 0 more
The company was very responsive to my concerns, and immediately requested to review some photos I had taken of the work before the owner was free to discuss the matter with me. Ken called me in the evening (I'm sure this was after-hours for him) to discuss the issue that I had, and, after reviewing the photos and discussing the concerns I had, assured me that it would not be necessary for him to perform any work on the plumbing in question. Both Ken and his wife (I don't recall her name) went out of their way to help me and respond to my concerns quickly (I had the discussion with Ken the same evening of my initial call). When a homeowner is convinced that something is wrong in their home, it becomes easy to spend money. I was prepare to do so in this case. Both Ken and his wife struck me as people of integrity, and were very professional with me. I won't hesitate to contact them in the future if I have any plumbing issues.
Description of Work: I called Allison Plumbing to discuss concerns I had with a kitchen drain pipe installation in my kitchen, and whether or not this installation was acceptable.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah A.
02/2015
5.0
plumbing, water heater repair
  + 0 more
Allison Plumbing did a fantastic job with the re-piping of our home. They are so knowledgeable and professional. This was the second time we had used Allison Plumbing. The first was for our water heater and various valve replacements. Both services were performed in an extremely timely fashion with no problems / "surprises" with the completed work. They even redid some other plumbing work we had done to bring it up to their standards - perfection! We will never worry about their plumbing work behind our walls. We will be calling Allison Plumbing for any and all future plumbing needs and we have been singing their praises ever since they finished the job! Thank you, Allison Plumbing, for a job well done.
Description of Work: We had our plumbing redone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Etta P.
02/2015
5.0
drain cleaning, plumbing
  + 0 more
My overall concern was that on of my showers was not draining properly. Although not an emergency, it alerted me that there could be a growing problem; and who wants to stand in cold water whilst showering in the tub? yuck.....I also asked that the main line be checked, which was the initial process and it was smooth clear. Yeah! Then the showering was snaked to find the hidden jewel and typical expectation of hair clog. A worth while visit and I'm very impressed with how fast the service went! I'll use "they" to protect the innocence of my service providers - just in case that's prohibited but I was/am very thankful for their courteous, professional and the fun loving nature of the Allison Plumbing family.
Description of Work: Performed a Main line sewer snake and cleared clogged shower drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Richard E.
02/2015
5.0
plumbing
  + -1 more
Made the phone call at 8am or so for service. Doug came within an hour. Pleasant and professional and got right to work. We had ignored our disposal and duct taped it to keep it alive. Appreciated that I didn't get teased too much for that! What an absolutely easy, fair and excellent service. We would HIGHLY recommend Allison Plumbing.
Description of Work: removed and replaced garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Pamela C.
01/2015
5.0
plumbing
  + -1 more
When I called, Rebecca was very empathetic on the phone. I had a blockage in the main line and she was able to schedule me that afternoon. She text me to let me know the plumber was running a little later than expected. He arrived when she said he would. Doug was very nice and professional. I was very happy with the service I received. And Rebecca text me a couple days later to see how everything was working. Very good customer service.
Description of Work: Cleaned main.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RICHARD R.
01/2015
5.0
plumbing
  + -1 more
Doug arrived on time, quoted a fair price and completed the job in a timely manner. He was very professional and left the premises very clean.
Description of Work: Replace water regulator for the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Dev K.
01/2015
5.0
plumbing
  + -1 more
All went well. They set up a time with my tenant, called me when it was completed and emailed me an invoice. All was very easy for me, and the issues were pretty small. They did a great job. Professional, responsive, and I'd use them again.
Description of Work: Tenant informed me they had a leak coming form upstairs bathroom but didn't know the source. I asked Allison Plumbing to check it out. It turns out the only issue looked to be caulking around the tub. I also asked them to check all other fixtures and connections for any other issues, which they happily did. They tightened a toilet seat, replaced a loose toilet flush handle and made sure all else was in good working order.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Yolanda W.
01/2015
5.0
plumbing, water heater repair
  + 0 more
Doug was amazing! Diagnosed and fixed the problem fast and efficiently. Had to deal with a built in cabinet surrounding the water heater and is an EXCELLENT CLIMBER!! I will use this company again and would not hesitate to refer them to others!!
Description of Work: Change two connection hoses on top of water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Shannon V.
01/2015
5.0
plumbing
  + -1 more
I apologize, I don't remember the plumber's name- Doug I think?. Anyway he came and saved the day. Got rid of the blockage, and installed new disposal. They even allowed me to purchase a disposal and installed it for a reasonable price on a Saturday afternoon. He told me ahead of time what it would cost, and that never deviated. He was very tired- lots of overtime, but very professional and did he job quickly and efficiently. Cleaned up his mess and was out in a an hour and a half. They did a great job and I am so glad I used angie's list to find someone in my area.
Description of Work: The weekend before Thanksgiving, I was preparing some dishes and put some vegetable peelings down the garbage disposal. And it plugged. We tried the usual methods of getting the plug to move, to no avail. Put down two bottles of Liquid Plumr (note to self, don't ever do that again) and let it sit overnight. Ate through the garbage disposal, but not through the food block. Rebecca was wonderful, she assured me that she could get someone there to assist.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Harris P.
01/2015
5.0
plumbing
  + -1 more
Allison was very empathetic toward our needs since this occurred on New Year's Day! Everyone was off and Allison was full of appointments the following day of January 2nd. She was very encouraging and informed me that maybe the Mainline was backing things up and that they would get someone out. Doug came out and checked everything out. Knowledge with humor, he solved the problem within 45 minutes. Ran the snake and unclogged the pipes....Great Job! This is my second time using their services withing the last 5 months. They are always warm, friendly, and caring to assist with your immediate need. Great Team and wonderful service! You have a pluming need....this is the team that will help!
Description of Work: Shower and toilet was leaking sewage back into the house. Blockage on Mainline caused some minor flooding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$127

Allan J.
12/2014
5.0
water heater repair
  + -1 more
The water heaters did fine. They were done in about an hour and a half.
Description of Work: They came and replaced the entire water heater. It was just an issue with getting the water to circulate through the system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Sharon M.
12/2014
5.0
plumbing
  + -1 more
Came out timely, assessed problem and fixed professionally within a few hours. Would gladly do business with again.
Description of Work: Fixed connection to water main leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Anna J.
12/2014
5.0
plumbing
  + -1 more
It was great. They are my go to plumber now.
Description of Work: cleared main line in kitchen to streat. fixed shower head at no cost

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Lola J.
12/2014
5.0
plumbing
  + -1 more
Service person was very nice. Very efficient.
Description of Work: Installed new toilet.Removed the old and disposed of it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Catherine F.
12/2014
5.0
plumbing
  + -1 more
Within 5 minutes of calling, we received a call to tell us the service person would be here. He arrived shortly thereafter, did a good job and left. My husband was very impressed and happy.
Description of Work: Fixed a leak under kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Mary B S.
12/2014
5.0
plumbing
  + -1 more
The scheduler, Rebecca, was courteous and very easy to work with. The service person, Johnny, was prompt, efficient, left the work area spotless and very professional and courteous. I will definitely use this company again.
Description of Work: Replaced garbage disposal, price included new garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Erik M.
11/2014
5.0
plumbing
  + -1 more
Online service request was promptly returned and work was scheduled for later in the week. Received a call shortly before the appointment to confirm the technician was on the way. Diagnosed one of the issues as an improperly installed toilet flange causing leakage. Re-anchored the flange and toilet, leveled and caulked. Very impressed with the quality of work done.
Description of Work: Replaced hose bibb with new threaded connection. Replaced and anchored flange and leveled toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

JOANN N.
11/2014
5.0
plumbing
  + -1 more
I called Allison Plumbing early on the morning of November 6, 2014 to ask if they had a plumber who could come out that day because I had a water pipe that was leaking. I was told that I would receive a call back when they knew what time the plumber would be available. That afternoon I did receive a call and was told the approximate time the plumber would be at my house. The plumber, Doug, arrived within the time frame I was told and gave me an estimate which I accepted. He then proceeded to replace the section of pipe that was leaking. Within 2 hours the job was complete. Doug was very pleasant, knowledgeable and professional. I would definitely call Allison Plumbing again. I will refer Allison Plumbing to anyone who asks if I know a good, reliable plumbing company. Thank you Allison Plumbing, I appreciate you.
Description of Work: Replaced a section of pipe on front faucet that was leaking below grown level.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$186

Albert A.
11/2014
5.0
plumbing
  + -1 more
Great work, fast and accurate. I requested an estimate for a future project and would feel extremely comfortable having them back to complete it. They were very professional and helpful and answered all my questions.
Description of Work: Repaired/replaced my leaky shower faucet and fixtures. Was able to schedule an appointment for next day after I called.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Contact information

6023 Amethyst St., Rancho Cucamonga, CA 91737

http://www.allisonplumbing.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
810865
Trade License Locale
California
Trade License Authority
Dept. of Consumer Affairs Contractor State License Board
Trade License Expiration
07/31/2016

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Kitchen and Bath Remodeling,
Sewer Cleaning,
General Remodeling,
Natural Gas Lines,
Drain Pipe Installation,
Plaster,
Appliance Repair

FAQ

Allison Plumbing is currently rated 4.9 overall out of 5.

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Allison Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Allison Plumbing offers free project estimates.
Yes, Allison Plumbing offers eco-friendly accreditations.
Yes, Allison Plumbing offers a 10% senior discount.
Yes, Allison Plumbing offers emergency services.
Yes, Allison Plumbing offers warranties.
Allison Plumbing offers the following services: Residential & commercial. New plumbing. Repair work. Re piping. Kitchen & bathroom remodeling. Water heaters. Tank less water heaters. Gas & sewer lines. Drain cleaning. Garbage disposals. Toilets. Leaks. Faucets. Fire pit gas line installation.

Contact information

6023 Amethyst St., Rancho Cucamonga, CA 91737

http://www.allisonplumbing.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM