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AARS Appliance Repair

Appliance Repair, Appliance Repair - Small, Appliance Sales and Installation,

About us

AARS is, and always will be, a family owned and operated business. The owners are twin Brothers, Craig and Glenn Archer, who fuse technical training with ability and passion to repair any appliance.

Business highlights

21 years of trusted experience

Services we offer

Home appliances Repair. Refurbished Appliances.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9119 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
0%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 119 reviews

Susan B.
09/2013
5.0
appliance repair, appliance sales
  + 0 more
Due to all the great reviews I read, I chose to call AARS and I am so glad I did! Although the repairman didn't have good news for me because my machine was pretty much a lost cause but he told me that he had some used machines on his lot if I was interested in looking at them. I chose to check them out and found a very nice machine for $225.00. He delivered it the very next day and hooked it all up. It ran fantastic for 3 months, then it refused to go into the spin cycle. I called AARS and told them the issue and they remembered that I had purchased this machine from them. The repairman came back out and stated that I might need a new motor and that it would be no cost to me because the machine is still under warranty. It ended up being the timer and the owner, Craig came out and installed it for me at no charge. The machine works beautifully again! Thank you, AARS! I will be sure and recommend you to all my family/friends!!
Description of Work: Found that a screw had fallen through the washer tub which scratched the lining and caused a water leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Kathleen S.
08/2013
5.0
appliance repair, small appliance repair
  + 0 more
Craig is a treasure. He came on a Saturday (in response to my plea - was having weekend guests), was on-time, quickly diagnosed the issue, had the part and got me up and running in no time. Five stars for AARS.
Description of Work: Repaired my Maytag Washer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Rebecca K.
08/2013
5.0
appliance repair, gas leak repair
  + 0 more
The technician kept me in the loop about when my parts were expected and gave me a two hour window of when he would be at my house. He was on time, courteous and efficient. When he realized he had to make a modification to my dryer he came back the next day and finished the install, accommodating my schedule. He also changed the direction my dryer opened as a courtesy. I couldn't have asked for a better service call.
Description of Work: They brought the parts needed to change my dryer over to natural gas from propane and hook it up to the existing gas line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Phyllis B.
07/2013
5.0
appliance repair, small appliance repair
  + 0 more
The service calls were very professional and the appointments were kept on time. On both ocassions the new appliances were delivered at the scheduled time. The old washer and dryer were removed and the new appliances were installed. After installation the appliances were tested and made sure they were in operating condition. I was greatly pleased with the friendly, professional manner Craig handled the calls. If in the future I should have a need for a appliance service call I will be calling AARS. I have already recommended them to friends I know that need appliance repair/replacing.
Description of Work: I've used AARS twice now in approx. a month 06/22/13 & 07/1913. The first time was for a noisy clothes dryer. Craig came out and practically took it apart and discovered it was to far gone to repair. So I purchased a new (used/rebuilt) one from him which he delivered the next day. A couple of weeks later on 7/19 I called Craig again to come and check my washer. He came out and after checking the possibility of repairing I decided the 10 year PLUS washer needed to be replaced, next day a match to the new dryer was delivered.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Frank P.
07/2013
5.0
appliance repair
  + -1 more
Great, thought we needed a new fan but he quickly discovered a loose wire! I would use these folks anytime. Quick, honest, clean, neat and reasonable!
Description of Work: Service call for refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Richard P.
06/2013
5.0
appliance repair, small appliance repair
  + 0 more
The ice maker has not been able to deliver ice for about a year. The ice maker door was broken and allowed air to enter the freezer. The ice maker froze up with ice and just wouldn't work.
Description of Work: Craig came on time to repair my ice maker. He was polite, courteous and effective. He was here about 45 minutes.
Rating CategoryRating out of 5
Yes, I recommend this pro
$169

Phyllis B.
06/2013
5.0
appliance repair
  + -1 more
I purchased a refurbished replacement dryer from them and it was delivered promptly and they removed the old dryer. I was very satisifed with the service and the replacement. The price fit perfectly in my budget (as a unexpected expense). Their warrentee and service is highly professional.I will use them again (if needed) and I'll recommend them to friends and relatives.
Description of Work: I had Craig come out to look at a very noisy dryer and it was determined unfixable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Charlotte C.
06/2013
5.0
appliance repair, appliance sales, small appliance repair
  + 1 more
Craig was friendly, fast, and knowledgeable. When I initially contacted him, he first checked his stock to make sure he had the replacement icemaker so that he could install it in one trip, if necessary. He showed up during the time frame that he specified, and was very courteous. I would definitely refer my friends/family to AARS.
Description of Work: Craig replaced the icemaker in my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jennifer S.
06/2013
5.0
appliance repair
  + -1 more
I left a message for AARS over the weekend and Craig called me Monday morning and planned to come to my home, on my schedule, that same day. They were in and out in less than 30 minutes and washing machine is working great. Both times AARS has been to my home they have been polite and efficient and explained what they needed to do as well as the cost before any work was started. I will continue to use them for all my appliance repair needs.
Description of Work: Fixed washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

William B.
05/2013
5.0
appliance repair
  + -1 more
Craig asked enough questions about the symptoms of the problems we were having with these appliances so that he had the parts with him to repair the possible problems when he arrived. No "I'll order the parts and be back in a week." Craig was on time, professional, and fixed the problems with both appliances quickly. Both appliances are working perfectly now. If needed, I will absolutely use AARS again.
Description of Work: Repaired refrigerator with top compartment that had stopped cooling and a dishwasher that was squealing and had stopped cleaning efficiently. Replaced the processor board on the refrigerator and a belt on the dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Billy M.
05/2013
5.0
appliance repair
  + -1 more
I found AARS here on Angie's list. I was very impressed with all the wonderful reviews I read and now I know why. I left a message on AARS answering service Sunday evening. Craig called me first thing Monday morning and requested some information regarding the refrigerator so he knew what he was working with. He called me Tuesday Morning and we scheduled a appointment for later Tuesday afternoon. He showed up when scheduled and within an hour my warm running refrigerator was back up and running, Thanks again Craig!! The day before finding AARS I was certain that I was going to purchase a very expensive new refrigerator and the fact that Craig and AARS were able to fix my unit was a great relief. I will defiantly use AARS for any of my future appliance needs and I highly recommend you do as well.
Description of Work: Kenmore Refrigerator was warm on the refrigerator side and frozen on the freezer side. Craig changed a relay that controls the thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Kathleen W.
05/2013
5.0
appliance repair
  + -1 more
I called and left a message on Saturday and I received a call early Monday morning. He came to my house that afternoon just as promised.
Description of Work: Clothes dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Linda S.
05/2013
5.0
appliance repair
  + -1 more
sher. I called AARS back and mentioned the leaking rinse aid and Craig said that was probably the problem. Asked him to order the part, which he did. A week later he came out and replaced the dispenser. All seems to be working well now. He was very helpful and the work was done quickly and efficiently.
Description of Work: My dishwasher was not washing properly--suds left on dishes when cycle finished. Also was leaking rinse aid from the dispenser. Called AARS and Craig gave me instructions over the phone to remove excess suds. I tried several times, and although it was better, there were still suds in the bottom of the dishwa

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

John B.
04/2013
5.0
appliance repair
  + -1 more
Craig showed up on time and began to go to work. He found the leak and replaced a hose. We were very happy with his work. We recommend him and his company to anyone needing appliance repair.
Description of Work: Yesterday,April 26, 2013, we noticed a leak under our washing machine. I check out Angie's List for a repair company and AARS was the top choice on the Appliance Repair-Large list so we gave them a call. Craig set up an appointment for the next day, Saturday.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Maria G.
04/2013
5.0
appliance repair
  + -1 more
The owner of the company was the technician who responded to my residence. He diagnosed the problem immediately, although he did not have the part with him, he called and made sure he had it in stock at his business. He returned the next morning and completed the repair in a matter of minutes. He was also very courteous and professional. I will definitely use this company again!
Description of Work: My front loading machine was leaking water on the inside and was filling up with water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Cameron F.
03/2013
5.0
appliance repair
  + -1 more
A reasonable price range was quoted on the phone, arrived on time, fixed the problem quickly at a modest price, extremely pleased overall.
Description of Work: Repaired plugged washing machine drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Cheryl J.
02/2013
4.0
appliance repair
  + -1 more
I was pleased with the service I received. The worker was on time and fixed my stove perfectly.
Description of Work: Work was done as described
Rating CategoryRating out of 5
Yes, I recommend this pro
$200

Liz L.
11/2012
5.0
appliance repair
  + -1 more
Our upper wall oven element blew out and we researched and ordered a replacement element and watched videos on the internet of how to do it ourself. Even after feeling confident about doing it ourself the repair didnt go well only one side of the new element lit up. We thought for sure we needed to buy a new oven since ours was over 20 years old and now there was only 1 made that would go into the existing opening without modifying the cabinet that the oven sits in. UGH new appliance cabinet work etc $$$. We took a shot with the Archers at ARS and guess what they kept calling me back as I was hard to reach and they came out right away and installed the same new element that we had originally ordered to give it a try before we called it quits on our good old Jenn-Air oven. IT WORKED We had crossed a wire during the DIY installation of the element but he caught the problem and now it works just as good as new and for under $70 bucks how awsome. Thanks Angie thanks to ARS our retirement homeowner funds went a whole lot further on this project.
Description of Work: Repair of wall oven

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Karee G.
11/2012
5.0
appliance repair, appliance sales, small appliance repair
  + 1 more
Good experiences all three times. They have become our "go to guys" for appliance issues.
Description of Work: We have used AARS to repair a built-in microwave, dishwasher, and washer. When the washer couldn't be repaired, we purchased a refurbished one through AARS, which has turned out well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Micah G.
10/2012
5.0
appliance repair
  + -1 more
My husband and I just bought our first condo together. We ended up buying a short sale and needed to improve on many things in the home. So, we decided to save some money and buy second hand appliances. We bought a counter depth fridge about a two months ago and all of a sudden it just stopped working. The water dispenser stopped working and leaked from under the fridge and then the freezer and fridge stopped cooling all together. We used Angie's list for the 2nd time since we moved in and saw that AARS had the best reviews. My husband called and spoke with Craig (one of the brothers) himself and he came out to the house on the date we needed. He was on time and professional. He didn't waste anytime and went straight to work. He fixed the fridge and told me exactly what he had done. He even showed me what he had replaced. He estimated the cost at approximately $150.00 before he came as a "worst case scenario" based on the info my husband had given him. Unfortunately when I spoke with Craig we both realized there had been some misunderstandings and misinformation passed between him and my husband and Craig felt that there may actually be a bigger issue wrong with the fridge. He explained what he thought could have been the issue and gave me an estimate. He told me that since the fridge was working now to just watch it for a week before I even paid him anything!! How nice was that?!! He said if the fridge isn't still working that he would give us a new estimate and fix it or get us in touch with someone that would fix it for us. He was such a pleasant guy and I would recommend him to all my friends.
Description of Work: Fixed our counter depth refrigerator with a top door water/ice dispenser

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

ANDREA L.
10/2012
5.0
appliance repair
  + -1 more
My Maytag 5000 front load washer was throwing a F35 error and just would not work. I called Craig at AARS. He figured out what to do, got the part, replaced the defective part, and now everything is working great. Craig was very friendly and professional. I highly recommend AARS.
Description of Work: Replaced pressure switch in a Maytag 5000 front load washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Nilesh B.
09/2012
5.0
appliance repair
  + -1 more
No services were preformed however customer service is excellent.
Description of Work: My Washer stopped working. I found AARS Applicae from Angie's list and called the number. Craig picked-up however he is not routinely repairing Washer that I have (Kenmore, Elite HE). So he suggested a number to call and gave me his personal assurance of service and work quality. This was the first ever call I made to AARS... however response was beyoing expectation. I called the number Craig gave me, the guy (Bill) showed up in less than 45 minutes and my wahser is up and running agin! The only reason I am writing this rerport is to let you know even if Craig was not getting business he did go out of his way to help me out! Thank You!

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

John A.
08/2012
5.0
appliance repair
  + -1 more
went great, was not a major repair, but fixed my refrigerator and one of the burners on my stove top
Description of Work: Don't remember the exact date of repair, but Craig came out, offered a very reasonable quote, was prompt to make the repairs, offered much good and honest advise, and did a great job. Will definitely use again

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Wanda C.
08/2012
5.0
appliance repair
  + -1 more
Craig from AARS Appliance Repair is great. He was very familiar with our unit and completed the repair for 1/2 the cost of an estimate received 3 years ago from another company.
Description of Work: Repair of microwave in Whirlpool Microwave/Oven combo unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$154

Ritesh K.
08/2012
5.0
appliance repair
  + -1 more
My washer was not draining and I needed help which I received in the form of a very good referral. Now I know of 2 professionally run companies in this space. Yay!
Description of Work: I called these guys up looking for urgent help. They were all booked so he referred me to another company he said knew would get the join done well. I was in a bind and the referral helped - the other guys were very professional and even though I did not get the work done from these guys, I appreciate the help I received.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$50

Contact information

9380 Foothill Blvd, Rancho Cucamonga, CA 91730

http://www.aarsrepairs.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Trade License Number
44601
Trade License Locale
CA
Trade License Authority
California Department of Consumer Affairs - Bureau of Household Goods and Services
Trade License Expiration
01/31/2023
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Appliance Sales and Installation,
Natural Gas Lines,
Appliance Refinishing

FAQ

AARS Appliance Repair is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

AARS Appliance Repair accepts the following forms of payment: American Express,Discover,MasterCard,Visa
No, AARS Appliance Repair does not offer free project estimates.
No, AARS Appliance Repair does not offer eco-friendly accreditations.
No, AARS Appliance Repair does not offer a senior discount.
No, AARS Appliance Repair does not offer emergency services.
Yes, AARS Appliance Repair offers warranties.
AARS Appliance Repair offers the following services: Home appliances Repair. Refurbished Appliances.

Contact information

9380 Foothill Blvd, Rancho Cucamonga, CA 91730

http://www.aarsrepairs.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed