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AARS Appliance Repair

Appliance Repair, Appliance Repair - Small, Appliance Sales and Installation,

About us

AARS is, and always will be, a family owned and operated business. The owners are twin Brothers, Craig and Glenn Archer, who fuse technical training with ability and passion to repair any appliance.

Business highlights

21 years of trusted experience

Services we offer

Home appliances Repair. Refurbished Appliances.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9119 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
0%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 119 reviews

George E.
09/2020
5.0
appliance repair, appliance refinishing
  + 0 more
Very well, no problem and fast service.
Description of Work: repair leaking ice maker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Wayne B.
06/2020
5.0
appliance repair
  + -1 more
Fantastic! Craig was on time, very professional, diagnosed and repaired the stove is under half-an-hour!
Description of Work: The oven stopped heating up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

jUDITH D.
03/2020
5.0
appliance repair
  + -1 more
Ikd wasgerm gad ti irder oartsm si tiij a weej, Byt servuce was good and repair men were good.
Description of Work: washing machine repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Jesse H.
11/2019
5.0
appliance repair
  + -1 more
Compressor was broken. Too expensive to repair, replaced the refrigerator.
Description of Work: Inspection of broken refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Larry B.
01/2019
2.0
appliance repair
  + -1 more
Paid $100 for diagnosis, took him 10 minutes. Received $385 estimate to change out drain hose, less the $100 already paid. Seemed excessive, so asked how many hours labor was required. Their fees are all based upon “flat rates”, not actual time spent. While this is apparently not unusual, be very aware of companies labor policies before having them come out. Needless to say, did not want to put almost $400 into repairing a 13 year old dishwasher.
Description of Work: Dishwasher repair

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$100

Response from AARS Appliance Repair
Hi [Member Name Removed], This is Craig Archer with AARS Appliance repair Service, AARS Stands for ( Archer Appliance repair Service), Our company name is Just ( AARS ). I think you may have us confused with ( Information Removed ) which acronym is AARS.. I looked through My records and I can't find where we did a service call for you? Also we only charge $ 59.00 for our service call and I know they charge $ 100.00 . And we would never charge you a price like that to change out a drain hose, much less let you put $400.00 in to a unit that was 13yrs old. If it was actually a $ 400.00 repair on a unit that old I would have insisted your money would have been better spent on a new unit!! your service experience fits ( Information Removed )Pricing structure not, Ours. I look forward to gaining you as our new customer! My Direct # is 909-728-7677 Thanks Craig AARS

Sheri G.
06/2018
1.0
small appliance repair
  + -1 more
Left message Fri June 8th at 10:15 in a.m. have not gotten any call back
Description of Work: Soda vending machine not cooling

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


scott R.
07/2017
5.0
appliance repair
  + -1 more
terrific, great job, Craig was outstanding, very personable. Will use him again without a doubt.
Description of Work: replace an ice maker

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jill B.
07/2017
5.0
appliance repair
  + -1 more
Great. Always quick, efficient, pleasant and friendly.
Description of Work: Refrigerator not cooling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cynthia F.
06/2017
5.0
appliance repair
  + -1 more
Arrived on time, in uniform with ID. Got right to work and had problem diagnosed and repaired in 25 minutes.
Description of Work: Repaired valve on ice machine and dispensers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$198

Paige G.
12/2016
5.0
appliance repair
  + -1 more
The dryer is back to normal. Great job!
Description of Work: They repaired our gas dryer that was not heating. It was the thermal fuse. They guy was great in working with my schedule.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

George M.
12/2016
4.0
appliance repair
  + -1 more
Replaced ring around the door. I asked for him to clean out the exhaust line, was told that it was done. 2 weeks later the dryer failed. Purchased new unit, and noticed that the exhaust pipe was totally blocked.
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$175

Mark P.
12/2016
5.0
appliance repair
  + -1 more
Craig was an excellent owner technician and gave us excellent work and efficiency
Description of Work: icemaker replaced and seal on dishwasher replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Mark P.
12/2016
5.0
appliance repair
  + -1 more
Craig is one of the most ethical people my husband and I have ever met. His service fee was half the price of his competitors and he came back to check to make sure everything was working. He was the only one that would give me a quote before he came out and texted me several times the day of the service to let me know his arrival time. He is basically a nice person who cares more about the job being done well and his customer being happy than many other repair companies we've used.
Description of Work: refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Corinne E.
11/2016
5.0
appliance repair
  + -1 more
As it turned out it was user error--ours! Will was prompt at answering our call (after hours), came when he said he would, and didn't make fun of us! We will definitely call him for our next repair!
Description of Work: Refrigerator repair--or I guess you can call it that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Carl H.
09/2016
5.0
appliance repair
  + -1 more
Our repairman, Craig, was very professional, and kept in touch with me via text, which was a plus. I will recommend them to anyone that needs appliance help.
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

Naji W.
09/2016
5.0
appliance repair
  + -1 more
Repair was quick and easy! Craig was extremely pleasant to work with. It took about a week for them to follow up after my initial Voicemail; upon leaving a second Voicemail, Craig called me back the next day. I just attribute this to a busy schedule for AARS.
Description of Work: Our washing machine would throw a "uL" error code whenever we washed a load. I called up AARS and spoke to Craig, who almost immediately identified the problem. Turns out that the machine needed a new suspension kit installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$185

Wanda B.
06/2016
5.0
appliance repair
  + -1 more
They did an excellent job. I am very happy. He was very efficient and effective. When I talked to him on the phone he was very helpful and gave advice to help me.
Description of Work: Replaced thermostat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Daryl W.
12/2015
5.0
appliance repair
  + -1 more
I called after hours about my dishwasher that was not draining. Craig called me back the next morning and fit me into his schedule on short notice. He arrived on time, diagnosed the problem in 10 minutes and fixed the problem in 5 minutes. He saved me the cost of purchasing a brand new appliance. It doesn't get any better than that.
Description of Work: Diagnose/repair a dishwasher that was not draining

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

David O.
12/2015
5.0
appliance repair
  + -1 more
Repair was fast and efficient. Would use their service again.
Description of Work: Replaced the pulley unit on the dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia P.
10/2015
5.0
appliance repair, appliance sales
  + 0 more
Hire these guys - stop just looking through the reviews and call them. Right now! I called AARS because the heating element went out on my dishwasher. We talked about it on the phone and ended up ordering the part (Craig gave me a price over the phone for the part and the repair - totally reasonable pricing). However, when Craig brought the part out to install it, and pulled apart the dishwasher it was clear another part (main pump) had gone out as well. This is the exact point where a repair can go wrong. Some guys would just say - this will cost an additional $300 and see if you take the bait. But not Craig Archer from AARS. He looked me straight in the eye and said that the repair would cost more than a new dishwasher. I was not charged for the heating element we ordered, only a small fee for the service visit. So, the bad news was my dishwasher was dead, but the good news is found an HONEST appliance repair company in AARS.
Description of Work: Dish Washer Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Barbara H.
09/2015
5.0
appliance repair
  + -1 more
Refrigerator was hot in some spots along sides. Called AARS and they came next day during the scheduled time. Very professions and quickly knew what was wrong and how to fix it. It was a narrow space, but he didn't seem to have any problems. Seemed totally competent and friendly. Refrig. running great ever since.
Description of Work: fix refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Stacy Y.
08/2015
5.0
appliance repair
  + -1 more
He replaced the motor and the refrigerator works!! Craig was very knowledgeable and completed the job in a timely manner. I would definitely use this company again!!
Description of Work: My refrigerator wasn't cold and my family was going out of town the next day. I called Craig and he came out that afternoon. He found that the motor wasn't working and the cool air from the freezer wasn't piping into the refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

LAURA O.
07/2015
5.0
appliance repair, appliance sales, small appliance repair
  + 1 more
I found AARS on Angie's list and contacted them to repair my microwave. Since then, I have not used anyone else and have also referred them to friends. Craig returns calls timely and is always looking to help. I actually even purchased my washer and dryer from them and when I had some problems, they stood behind their sale and came out to address! I would highly recommend calling AARS for appliance repair service!
Description of Work: I originally contacted AARS and worked with Craig about a year or so back. I am very late in my review and am sorry for that because they and Craig have consistently offered great and professional service each time they have had to come out to service my microwave or washer and dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan V.
06/2015
5.0
appliance repair
  + -1 more
Glen arrived on-time. Very nice man. Got to work. Told me what was wrong and how much to repair.
Description of Work: Replaced mother board of fridge.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$279

Lynn R.
03/2015
5.0
appliance repair
  + -1 more
I've used them twice before. They're good. He wasn't going to charge us anything, but I said it wasn't right to make a visit and not charge anything, so we gave him $29.00. They were fine. They're very conscientious and responsive. They're so conscientious and honest, which really sticks out. They're older guys. They're not young.
Description of Work: They looked at our refrigerator, which wasn't worth repairing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Contact information

9380 Foothill Blvd, Rancho Cucamonga, CA 91730

http://www.aarsrepairs.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Trade License Number
44601
Trade License Locale
CA
Trade License Authority
California Department of Consumer Affairs - Bureau of Household Goods and Services
Trade License Expiration
01/31/2023
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Appliance Sales and Installation,
Natural Gas Lines,
Appliance Refinishing

FAQ

AARS Appliance Repair is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

AARS Appliance Repair accepts the following forms of payment: American Express,Discover,MasterCard,Visa
No, AARS Appliance Repair does not offer free project estimates.
No, AARS Appliance Repair does not offer eco-friendly accreditations.
No, AARS Appliance Repair does not offer a senior discount.
No, AARS Appliance Repair does not offer emergency services.
Yes, AARS Appliance Repair offers warranties.
AARS Appliance Repair offers the following services: Home appliances Repair. Refurbished Appliances.

Contact information

9380 Foothill Blvd, Rancho Cucamonga, CA 91730

http://www.aarsrepairs.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed