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San Diego Zerorez Inc

Carpet Cleaning, Upholstery Cleaning, Air Duct Cleaning,

About us

We are dedicated to treating you and your home as one of our family. We are focused on creating raving fans and cleaning your home the right way. Here at Zerorez, we make sure every technician is well trained and delivers an honest service for a fair price. Bringing new life to your carpets, rugs, upholstery, and other hard surfaces. We hope you will find our team and system far superior than any other cleaning on the market. Additional email - sandiegoinfo@zerosandiego.com, mbradley@myzerorez.com. Additional Additional Phone numbers - (866) 937-6739 - (858) 486-1143 Additional DBA - Zerorez.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Care, Upholstery, Air Duct, Surfaces, Wood Flooring, Area Rug, Mattress & Tile Cleaning, Granite, Stainless Steel, Water & Smoke Damage

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7178 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
6%
3
4%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 76-100 of 178 reviews

Daniel M.
10/2013
5.0
carpet cleaners
  + -1 more
They were great. The carpet was pretty dirty and hadn't been cleaned in several years. They made the carpets look and feel new! We've used other other carpet companies and the cleaners left a strong odd, but the house didn't smell at all once Zerores was finished. They seem more expensive than other places, but the final product is worth it.
Description of Work: Zerores cleaned my carpets and removed the dirt stains to make them look like new when we were selling out condo.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$113

peter C.
08/2013
4.0
carpet cleaners, floor cleaning
  + 0 more
The company website is easy to navigate, except for the price where the costs are listed starting with the special of $69.00 for tree rooms, $40.00 for additional rooms, and a traveling charge. Nowhere does it mention a minimum charge, since I only had one room to clean, I expected to pay the $40 plus travel. They did call me the say before about the minimum, but I needed the room done.
Description of Work: Clean a carpet in a 14x14 room on the first floor. No obstacle from the driveway to the room. the entire service took less than 20 minutes. The carpet had only a couple of stains from children's spill, otherwise clean.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$139

amy N.
08/2013
5.0
upholstery cleaning
  + -1 more
Everything went wonderful. They were very professional, they cleaned the rugs outside and made sure they were dry before bringing them back in. They were on time, courteous, and I would use them again.
Description of Work: They came out to clean some area rugs before we moved and two recliner chairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Phyllis D.
07/2013
5.0
carpet cleaners, floor cleaning, upholstery cleaning
  + 1 more
They were on time, courteous, professional and friendly. I could not have been more pleased with the work they did!!! The price was very reasonable. I very highly recommend this company. You can't go wrong.
Description of Work: They cleaned 3 rooms and the hallway, cleaned my upholstered dining room chairs and did a pet urine extraction.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Randy H.
07/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
Adipadipadip, that's all folks!
Description of Work: Best carpet cleaning I've ever had, they came in San were done in 15 minutes. Carpet looks new!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Marie K.
07/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
Tony and Jimmy were on time, professional and experienced. Our carpets were thoroughly cleaned. I would definitely use and recommend Zerorez!
Description of Work: Cleaned carpets in three rooms and two hallways

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$273

Robert L.
07/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
ARRIVED ON TIME. SURVEYED THE HOME, SET UP HIS GEAR AND WAS FINISHED ABOUT TWO HOURS LATER.WE WILL DEFINITELY USE THIS SERVICE AGAIN. PLAN TO HAVE THEM BACK SOON TO DO THE LIVING ROOM FURNITURE.
Description of Work: CLEANED THE CARPETING IN THE ENTIRE HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$191

Marlene P.
07/2013
5.0
carpet cleaners
  + -1 more
San Diego Zerorez is wonderful, they are a little expensive but they are good. I would use them again, they did an excellent job. They were very nice, prompt, everything was good. The run went beautiful.
Description of Work: San Diego Zerorez cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janet P.
07/2013
1.0
carpet cleaners
  + -1 more
I heard their commercials, and called to request a quote, and to ask some questions. I never spoke with a person, just left a message on their voice mail... I think I left two... No response received.
Description of Work: They never responded to my call for a quote.

Rating CategoryRating out of 5
responsiveness
1.0


Lani W.
06/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
This company gave an estimate by phone. Be sure to have your rug size ready when you call. I used the Angie's List first time caller coupon offered. I wasn't disappointed by the service. They were quick, efficient, and thorough. I watched while they worked. They gave extra attention to spots and were willing to give extra attention to areas where I had concerns.
Description of Work: Cleaned a large oval area rug in a dining room and a 5x8 rug in the family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$122

Allan T.
05/2013
5.0
carpet cleaners
  + -1 more
My experience with them was very good. They were very professional. The technique that they used made my carpets quite fluffy and clean. Even though they used water, they sucked it up so well that the carpets really came out nicely. It was much better than the other cleaners that I've had. I was thinking that I was going to give them a call again, because I really did like them.
Description of Work: I used San Diego Zerorez, Inc. for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Simeon G.
04/2013
4.0
carpet cleaners, oriental rug cleaning
  + 0 more
Good. Fair price, delivered on time, no surprises.
Description of Work: Took small Persian rug in for a desperately needed cleaning. Was done the next day. Pretty simple task but well done, all in all.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$30

Pat F.
04/2013
5.0
carpet cleaners
  + -1 more
I'm sorry but this event took place before we moved and so much has happened since then I am unable to remember the specific details.
Description of Work: The work was done in a professional manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Susan P.
04/2013
4.0
carpet cleaners
  + -1 more
They're prompt and very efficient. They do a good job. The only thing I don't like about them is that they've changed their pricing. I have used them several times. The price differs depending on what you're having cleaned.
Description of Work: I used San Diego Zerorez for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$165

karen F.
04/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They were good and fine. I would rate them good. Their price was fair. Their quality of work was excellent and I was satisfied with them.
Description of Work: San Diego Zerorez, Inc. did couch cleaning and upholstery cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Terri T.
03/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The cleaners came early which worked out great for us. Did a great job, very professional, we're very satisfied.
Description of Work: Cleaned 2 recliners and one loveseat double recliner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Cathy M.
03/2013
1.0
carpet cleaners
  + -1 more
I don't know what to think about this company. They finally sent someone out to measure and give me a preliminary estimate. He was very nice and extremely polite and told me that I would get a final estimate emailed to me that afternoon. This was 3 days ago with no contact from them at all despite me calling and leaving messages. This is not a very good way to do business.......I will be using another company to clean my floors.
Description of Work: I don't know what to think about this company. They finally sent someone out to measure and give me a preliminary estimate. He was very nice and extremely polite and told me that I would get a final estimate emailed to me that afternoon. This was 3 days ago with no contact from them at all despite me calling and leaving messages. This is not a very good way to do business.......I will be using another company to clean my floors.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Kathryn R.
03/2013
4.0
carpet cleaners
  + -1 more
It still looks great. They were able to get the smell out from the pet stains but they were a little expensive.
Description of Work: They cleaned the carpet about a year ago.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$484

Pat C.
03/2013
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
My experience was very positive. His name is Ian, and he just did a very thorough job. It turned out really good. I have had them previously, and I had used them that time. I had some yellow spots on my carpet in the bedroom, I think from my dog. We were not sure what they were, but he cleaned that up, and they came out very good too. He was on time and went right to work. He was also very professional.
Description of Work: San Diego Zerorez, Inc. cleaned the carpet and put some type of protector around it, cleaned the tile in the bathroom, and cleaned the linoleum in the kitchen floor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$238

James M.
03/2013
5.0
carpet cleaners
  + -1 more
We like San Diego Zerorez, Inc. They're very good. They tell you how much it is before you start. The good thing about it is they don't use hard soaps, and it dries faster.
Description of Work: They cleaned our carpets in three rooms and a hall.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$158

Joyce B.
03/2013
3.0
carpet cleaners, upholstery cleaning
  + 0 more
The gentlemen who arrived to do the cleaning were very professional, on time and courteous. They explained the process they would be using and assured me that they would be able to remove all the "washable" crayola marker from my couch and various spots from the carpet. They also explained that within 24 hours the carpet and furniture would be dry to the touch. After they left I was very unhappy to see the marker was not removed. The couch was still damp 2 days later even though we had kept all the cushions upright and fans on the entire time.
Description of Work: Carpet cleaning and a sectional couch.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$464

Stevan L.
03/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The job went very well. The fact that they don't use chemical or soap and uses ionized water so it does not leave any residue and that is what I was looking for.
Description of Work: San Diego Zerorez, Inc. cleaned our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

JIM B.
03/2013
5.0
carpet cleaners, floor cleaning, upholstery cleaning
  + 1 more
The two man crew showed up a bit early after they called and started work immediately after walking the house. They explained the process and additional services they could perform. The did their best at upselling other services - some I did, others I did not. They finished the job in under two hours in a very professional manner. Their invoicing system is all automated and before they leave, you will have your receipt and detailed invoice. A big unknown for us was that after the service, our carpet developed lots of buckling and waves even 12 hours later. Their office was good at saying that it would lay down in 48-72 hours and they were right. After three days, we were witness to clean flat carpets. The grout cleaning and upholstery cleaning was great too. I would recommend them for a thorough and complete cleaning or your home surfaces.
Description of Work: Carpet cleaning of five areas and hallway, grout cleaning of one main bathroom and upholstery cleaning of one lazy boy recliner.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Annie D.
02/2013
5.0
air duct cleaning, carpet cleaners
  + 0 more
They did an excellent job. We had some stains that the previous owner had left; we tried to remove them by ourselves and could not do it. After they did it, the stains were gone. It did come back a year and a half later. They were friendly and professional. They were in and out. They did a thorough job. I think the clean up from the air ducts could have been better, other than that it was a very thorough job. I was a little sketchy when they handed me a flyer that said if I give them a rating on Angie’s List, they will give me a discount. I was going to give them a good rating anyways.
Description of Work: San Diego Zerorez cleaned my carpets and air ducts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Karen C.
12/2012
5.0
carpet cleaners
  + -1 more
right on time. there were specific spots that we wanted out that previous cleaners didn't get out that they were able to get out. the office manager was great at addressing our concerns and scheduling.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Contact information

14055 Kirkham Way Ste 103, Poway, CA 92064

http://www.zerosandiego.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Air Duct Cleaning,
Floor Cleaning and Waxing,
House Cleaning,
Oriental Rug Cleaning,
Ceramic Tile,
Dryer Vent Cleaning,
Marble and Granite,
Hardwood Flooring Sales and Installation,
Drapery Cleaning

FAQ

San Diego Zerorez Inc is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 2:00 PM

San Diego Zerorez Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, San Diego Zerorez Inc does not offer free project estimates.
Yes, San Diego Zerorez Inc offers eco-friendly accreditations.
No, San Diego Zerorez Inc does not offer a senior discount.
Yes, San Diego Zerorez Inc offers emergency services.
No, San Diego Zerorez Inc does not offer warranties.
San Diego Zerorez Inc offers the following services: Carpet Care, Upholstery, Air Duct, Surfaces, Wood Flooring, Area Rug, Mattress & Tile Cleaning, Granite, Stainless Steel, Water & Smoke Damage

Contact information

14055 Kirkham Way Ste 103, Poway, CA 92064

http://www.zerosandiego.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM