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San Diego Zerorez Inc

Carpet Cleaning, Upholstery Cleaning, Air Duct Cleaning,

About us

We are dedicated to treating you and your home as one of our family. We are focused on creating raving fans and cleaning your home the right way. Here at Zerorez, we make sure every technician is well trained and delivers an honest service for a fair price. Bringing new life to your carpets, rugs, upholstery, and other hard surfaces. We hope you will find our team and system far superior than any other cleaning on the market. Additional email - sandiegoinfo@zerosandiego.com, mbradley@myzerorez.com. Additional Additional Phone numbers - (866) 937-6739 - (858) 486-1143 Additional DBA - Zerorez.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Care, Upholstery, Air Duct, Surfaces, Wood Flooring, Area Rug, Mattress & Tile Cleaning, Granite, Stainless Steel, Water & Smoke Damage

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7178 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
6%
3
4%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 151-175 of 178 reviews

georgia G.
01/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They provided carpet cleaning services.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from San Diego Zerorez Inc
Thank you [Member Info Removed]

Rebekah H.
12/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$400

Response from San Diego Zerorez Inc
Thank you [Member Name Removed].

Betty L J.
12/2015
2.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$235

Response from San Diego Zerorez Inc
I am not sure what happened [Member Name Removed], but I hope you took advantage of the 30 day guarantee to fix whatever issues you may have had.

Donald H.
12/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: The date of service was Mar 13, 2015 and the cost of service was $149.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from San Diego Zerorez Inc
Thank you [Member Name Removed]. Great to hear.

Linda K.
11/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: It looked great at first some places were it was dirty, looks like it could have been done a little more but over all it looks pretty good. Angie's list. Should put if it on second floor it's $25.00 more, they were going to charge me until I complained abut that, also should have you check if your condo will allow the hoses as its maybe $75.00 more if they do not.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from San Diego Zerorez Inc
Thank you [Member name]. Remember if there is any issues with the cleaning, we will come out to make it right. Sorry for the pricing issues, we are unable to put all pricing situations in our details. Thank again.

Richard B.
11/2015
5.0
air duct cleaning, carpet cleaners, dryer vent cleaning
  + 1 more
unknown
Description of Work: clean air vents. very satisfactory work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Response from San Diego Zerorez Inc
Thanks [member name removed].

Michael J.
11/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: 3 rooms of carpet everything was completed professionally and on time

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judy B.
11/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I purchased the 4 room Angie's deal for $149.00 and added a big walk-in closet & wool area rug. Weston and Eddy were very professional and did an excellent job, would definitely recommend zerorez and use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$306

Teresa N.
11/2015
5.0
air duct cleaning, carpet cleaners
  + 0 more
unknown
Description of Work: They did a great job.
Rating CategoryRating out of 5
Yes, I recommend this pro

Gary G.
11/2015
5.0
air duct cleaning, carpet cleaners
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


David S.
10/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Very quality carpet cleaning care, company filled with integrity.
Rating CategoryRating out of 5
Yes, I recommend this pro

Brandy C.
10/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They are very good and I have used them previously.
Rating CategoryRating out of 5
Yes, I recommend this pro

Derek F.
10/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Sofa, mattress, chair area rugs. |Living room dining room and one huge Persian carpet. Cleaned and sanitized mattress, sofa and chair. |A lot of work, a great job with no chemicals. First Rate.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Dorothy M.
09/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$514

Cami N.
09/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Carpet and couch Cleaning. I've used them many times. They are always prompt, show up when they say they will. They do a good job and are always courteous and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Andrea L.
09/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Although I think a little pricey, I would absolutely use Zerorez again. Very Proffessional and informative. Non-toxic cleaning. I also received a stain protectant along with cleaning. Roger withZerorez is very proffessional as well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Scarlet S.
09/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Weston from Zerorez did a great job of cleaning our carpets, which were soiled and heavily stained. He worked hard to clean our carpets in a professional and pleasant manner. Our carpets dried quickly with no drenched pad. We will definitely use Zerorez again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Nandita K.
08/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned the carpet in 4 room, stairway, and hallways They did a great job. They came out right away.
Rating CategoryRating out of 5
Yes, I recommend this pro

Frances R.
07/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Had them clean a family room and hallway to see how it went. The young men who came were friendly and professional. The carpet is old but they were able to do a great job on it. They worked quickly and I was very pleased with the job. I will definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael O.
07/2015
5.0
air duct cleaning, carpet cleaners
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Malcolm H.
06/2015
5.0
air duct cleaning, carpet cleaners
  + 0 more
unknown
Description of Work: Paid $99 for carpet cleaning in two rooms. Was charged an extra $70 for "odor control" since there appeared to be pet stains. Two weeks later there was an infestation of fleas and it appeared that the closet carpets were not thoroughly cleaned. The technician was very personable, they were exactly on time and overall they cleaned the carpets, but I feel that the extra $70 for some sort of treatment was a bit much.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Response from San Diego Zerorez Inc
Thank you (removed members personal information). I am sorry about the fleas. I hope anything that was done was thoroughly explained. If not, we are sorry and we will work on that for the future.

Tom P.
04/2015
5.0
carpet cleaners, air duct cleaning
  + 0 more
unknown
Description of Work: Cleaned the carpets much better than I could. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from San Diego Zerorez Inc
Thank you (removed member name) for giving us a try. I am glad the results were good. Have a great week.

Margaret M.
03/2015
5.0
air duct cleaning, carpet cleaners
  + 0 more
unknown
Description of Work: | |They cleaned carpets....treated stains. |

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from San Diego Zerorez Inc
Thank you [member name removed] for trying us out. I am glad we were able to clean and get the stains out.

Beverly T.
01/2015
5.0
air duct cleaning, carpet cleaners
  + 0 more
unknown
Description of Work: During Zero Rez's first visit Dec. 2, Todd cleaned two of my carpeted bedrooms. He was going to do the master bedroom but the carpet was so thoroughly soaked with dog urine from the previous owner (we had just bought the house and were moving in the next day), so Todd recommended I just get the carpet replaced, which would be cheaper than pulling up the pad and cleaning under it and spot cleaning each urine stain (there were at least half a dozen). I appreciated Todd's honesty and advice, and the fact that he didn't lie to me just to get my money. I had Todd come back Dec. 9 to clean the tile in my kitchen which, again, showed evidence of dog urine (the tile was covered in a sticky yellow residue). Todd spent probably 2-3 hours mostly on his hands and knees scrubbing and at one point scraping up the sticky residue with a pocketknife (yes, it was that bad). The end result was so amazing I asked Todd to come back the following day, Dec. 10, to clean the tile in the rest of the house (living room, dining room, hallway, entryway, all except the bathrooms which didn't really need it). The floors look spectacular now, like new, and the grout even is a completely different color. I'm amazed at the result and would definitely recommend Zero Rez (and Todd in particular). My only complaint is the cost, but it was well worth it. | |My name: Jessica Tounzen |Address: 976 Worthington St, San Diego CA 92114

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,013

Response from San Diego Zerorez Inc
Thank you [member name removed] for telling us about your experience. I am glad that Todd was able to get all that urine up but sorry you had to deal with it. Good luck in your new house.

Theodore F.
06/2014
5.0
air duct cleaning, carpet cleaners, ceramic tile
  + 1 more
unknown
Description of Work: Cleaned carpets in family room, living room and office. Provider was on time and professional. | |Based on advance information we received from Zerorez, we moved all the furniture out of the rooms ourselves; Zerorez does not move any furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from San Diego Zerorez Inc
Thank you for sharing your experience. We are happy that you were pleased with the job we did. Hope you have a great week.

Contact information

14055 Kirkham Way Ste 103, Poway, CA 92064

http://www.zerosandiego.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Air Duct Cleaning,
Floor Cleaning and Waxing,
House Cleaning,
Oriental Rug Cleaning,
Ceramic Tile,
Dryer Vent Cleaning,
Marble and Granite,
Hardwood Flooring Sales and Installation,
Drapery Cleaning

FAQ

San Diego Zerorez Inc is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 2:00 PM

San Diego Zerorez Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, San Diego Zerorez Inc does not offer free project estimates.
Yes, San Diego Zerorez Inc offers eco-friendly accreditations.
No, San Diego Zerorez Inc does not offer a senior discount.
Yes, San Diego Zerorez Inc offers emergency services.
No, San Diego Zerorez Inc does not offer warranties.
San Diego Zerorez Inc offers the following services: Carpet Care, Upholstery, Air Duct, Surfaces, Wood Flooring, Area Rug, Mattress & Tile Cleaning, Granite, Stainless Steel, Water & Smoke Damage

Contact information

14055 Kirkham Way Ste 103, Poway, CA 92064

http://www.zerosandiego.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM