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Mendoza House Cleaning

House Cleaning, Roofing

About us

Complete house cleaning services.

Business highlights

37 years of trusted experience

Services we offer

Weekly, bi-weekly, move-in, move-out house cleaning, supplies & equipment.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

4.5108 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
15%
3
9%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.5
responsiveness
4.5
punctuality
4.4
Showing 76-100 of 108 reviews

devorah M.
03/2015
3.0
house cleaning
  + -1 more
unknown
Description of Work: They were unable to get to first appointment due to a car accident involving their employees. No problem. I was told someone else would take the call. No one came. After a follow-up call from me to ask what happened, they apologized and rescheduled. No one came on reschedule date. A re-reschedule date was done again and this time they came. Instead of sending one or two workers they sent three. Some jobs (like cleaning the oven which I wanted) cannot be done in 80 minutes but can easily be done in less than two hours. Thus they did not do what I requested in order (so if they ran out of time my priorities were covered) and instead spent time dusting and such which my children and I can do. The house was certainly better than before the cleaning but I would have preferred if they followed my instructions and the whole scheduling rescheduling was discouraging. Also 30/hr is basically the going rate so it was not a "deal." I was simply looking for a service to use regularly and took that opportunity to try them. The workers, however, were pleasant and professional in manner.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Response from Mendoza House Cleaning
Hi [removed members name], I am sorry to hear that you were not satisfied with your cleaning service. From what I was told by my employees they actually had to work an additional 45 minutes over the allotted time of the deal in order to finish the job. They had followed the cleaning instructions from the person that was present at the time of the service, there was no mention of cleaning other areas and instead was asked to focus on the hard wood floors in the house and the bathrooms. Unfortunately the cleaning deal does not include refrigerator,ovens , blinds , or window cleaning ,there is an extra charge for those types of services. If you have any further questions , please feel free to reach us at (925) 427-1167.

Susan M.
03/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: One time house cleaning. These ladies came once before, and I was really impressed with their efficiency. I'm unable to clean my house right now, so it was pretty messy. They didn't bat an eye, got it back into shape in no time and were really nice to work with.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Carol L.
02/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: My Angie Deal was 4 hours of housecleaning for $85.00. The girls got caught in a traffic accident and were a little late. I appreciated their calling me with continual updates and an ETA. |When the team arrived, I requested that they just do the kitchen, bathrooms and mirrors for my, 2 hour 2 cleaners, time slot. (I read later, I could have bought more time) :-( |They did a GREAT job and I would use them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Diane W.
02/2015
5.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

raj B.
02/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$89

TIM F.
02/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

DONNA G.
02/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: They cleaned beautifully; however the 2 ladies stayed for 1 1/2 hours. I do not consider that a day

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$159

Molly M.
02/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Deep cleaning kitchen and hall bath. Regular cleaning and vacuuming living room and halls.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Linda N.
02/2015
4.0
house cleaning
  + -1 more
unknown
Description of Work: Houseclean. Big house needed more time

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$85

Catherine B.
01/2015
4.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Carlos C.
01/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: They cleaned wonderfully. |Very good job. Would recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Angela C.
12/2014
5.0
house cleaning
  + -1 more
Awesome. Great job.
Description of Work: Entire house cleaned. Focus on bathroooms and kitchen b

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Janice W.
12/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: The ladies were very professional and did the job in a timely manner. I have made an appointment to use them again. I plan to use them on a regular basis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sarah S.
12/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: When I called to schedule, the phone call took no less than 15 minutes to schedule the cleaning dates. I had originally purchased an 8 hour deal, but the woman on the phone said she couldn't accommodate that in the next few months before the deal expired, so I would need to split it into 2x4 hour visits, which is really 2x2hour visits with two people and I agreed to that. The first visit went well and I was happy with the results, but on the second visit, they left 45 minutes early, so with two people, that is a combined 1.5 hours (from the original 8 hour deal). The staff was friendly and did a good job, I just feel they left too early.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$159

Isabel C.
11/2014
5.0
house cleaning
  + -1 more
Scheduling conflict
Description of Work: Housecleaning

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Connie L.
10/2014
3.0
house cleaning
  + -1 more
unknown
Description of Work: I can't remember the date they came. I purchased 6hours of cleaning for $99. Three girls came. I felt they were rushed at the end and did not do a very good job toward the end. I did receive a call from , I assume , was the owner. I told her my concerns and she offered to send them back to finish the job but I told her that wasn't necessary. I guess, overall they did a good job. I also was told they took pictures of the house after they cleaned. I didn't feel comfortable with that.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$99

Sandie C.
10/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: They were great. The ladies were right on time and the service was excellent. I will definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Robert L.
10/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: I have no basis for comparison, but it was quite a treat to have someone come in and clean like they know what they are doing. I had one special request of cleaning under a bed which they got right to. All surfaces of living, dining, bedroom, kitchen and bath were cleaned with a couple bonus windows, maybe for such a small house, and they finished a little early. I noticed a couple floor spots that could have used a little more elbow grease, but I hadn't noticed them before with the general layer of dirt. If I pay for professional cleaning again, I would definitely use them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jill S.
10/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: unfortunately, they don't have a GPS & could not find the house. After a hour of phone calls, my son had to go find them. |Other than that, all good.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0

Yes, I recommend this pro

Allen A.
10/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: The team of two arrived on time, got right to work and were able to completely clean a 4 BR 3Bath house in 3 hours. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Pamela K.
10/2014
4.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$90

Howard H.
10/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro

MARK R.
10/2014
1.0
house cleaning
  + -1 more
It didn't go!
Description of Work: I set an appointment with ANa for an estimate at 11 am. She never showed up. Never called to cancel.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Rick H.
10/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: They did what I asked, togive the houae a good "going over".Basic General cleaning,no deep cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

JeriLynn D.
10/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: The team was very good. They were professional and friendly. They did a very thorough cleaning job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Contact information

2224 Ridgecrest Way, Pittsburg, CA 94565


Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Roofing

FAQ

Mendoza House Cleaning is currently rated 4.5 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Mendoza House Cleaning accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Mendoza House Cleaning offers free project estimates.
Yes, Mendoza House Cleaning offers eco-friendly accreditations.
No, Mendoza House Cleaning does not offer a senior discount.
No, Mendoza House Cleaning does not offer emergency services.
No, Mendoza House Cleaning does not offer warranties.
Mendoza House Cleaning offers the following services: Weekly, bi-weekly, move-in, move-out house cleaning, supplies & equipment.

Contact information

2224 Ridgecrest Way, Pittsburg, CA 94565


Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM