About us
Business highlights
88 years of trusted experience
Services we offer
Amenities
Free Estimates
YesWarranties
YesSenior Discount
5%
Accepted payment methods
Reviews
4.949 Reviews
Showing 26-49 of 49 reviews
Janet P.
07/2016
appliance repair
+ -1 moreunknown
Description of Work: Excellent and quick service.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Ted R.
06/2016
appliance repair
+ -1 moreunknown
Description of Work: Repaired dryer - Kenmore dryer - limited production model, needed circuit board (not available new) - replaced with several (defective) rebuilt boards (not their fault) until a working one was found. Very responsive, quality work.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$200
ALEXANDRE L.
04/2016
appliance repair
+ -1 moreunknown
Description of Work: Change wires of dishwasher and electric starter of stove.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$425
Angela Q.
04/2016
appliance repair
+ -1 moreunknown
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Kuang C.
03/2016
appliance repair
+ -1 moreunknown
Description of Work: .
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Stella M.
01/2016
appliance repair
+ -1 moreunknown
Description of Work: Excellent company.repaired our dishwasher. Very good technicians.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
NANCY K.
01/2016
appliance repair
+ -1 moreunknown
Description of Work: Fixed dryer
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$200
Paula K.
06/2015
appliance repair
+ -1 moreunknown
Description of Work: They looked at the washing machine and determined that the cost would be to great as well as since this was an older washing machine they were not sure they could get the part.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$85
Ted R.
05/2015
appliance repair
+ -1 moreunknown
Description of Work: Although no longer in Pasadena (now in Covina), Archie (highly recommended) came out and fixed my washing machine. He was very thorough and made sure not to let any water get out (very difficult, as he had to replace a non-functional pump). I highly recommend him.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$310
Bradley L.
03/2015
appliance repair
+ -1 moreunknown
Description of Work: Fixed leaking freezer as well as the cold water dispenser in door.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$300
Rose Marie H.
02/2015
appliance repair
+ -1 moreunknown
Description of Work: Paul arrived on time, examined the clothes dryer and listened to the problems we were experiencing. He explained what the problem was, what it would take to repair and provided an estimate for the work. He had the parts with him, meaning he did not have to leave our property to secure parts. He was efficient in his use of time; he was courteous and professional. The clothes dryer has been working since the work was performed.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$369.09
Denine D.
02/2015
appliance repair
+ -1 moreunknown
Description of Work: Replaced igniter in oven. Smooth and easy.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$221
Patty S.
02/2015
appliance repair
+ -1 moreunknown
Description of Work: There was a slight problem with our original appointment setting, but after that everything was Great! Their office staff is very courteous and friendly! We will keep their phone number handy for the future.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$260
Robert I.
01/2015
appliance repair
+ -1 moreunknown
Description of Work: Just an estimate and explanation of what had to be done. |Upon their evaluation, we decided to buy a new washer instead of |of having it replaced
| Rating Category | Rating out of 5 |
|---|---|
| punctuality |
Yes, I recommend this pro
$59
Gale D.
01/2015
appliance repair
+ -1 moreunknown
Description of Work: Repaired a Dishwasher that would not drain. Very patient and polite service person. We would recommend them to everyone.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$129
Linda W.
07/2014
appliance repair
+ -1 moreunknown
Description of Work: Repaired my dryer and took time to explain how to prevent it from over heating in the future. I had been cleaning the vent after each use, but never knew the area surrounding the vent needed to be scrubbed every 4 weeks with a detergent.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$120
Sanford S.
06/2014
appliance repair
+ -1 moreunknown
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$150
Carole M.
04/2014
appliance repair
+ -1 moreunknown
Description of Work: After reading other people's reviews and comparing evaluations and prices, I called Pasadena Appliance Service. The repairman came out the next day, immediately knew what the problem was, and repaired my refrigerator well and completely. I have had no further problems with it. I highly recommend this company and would definitely use it again if I had a problem with any other appliance.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$185
Robert I.
03/2014
appliance repair
+ -1 more.
Description of Work: .
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$119
CHARLENE H.
03/2013
appliance repair
+ -1 moreSee above.
Description of Work: Pasadena Appliance is now on my Must Contact List for appliance repair. I found them on Angie's List. And while they only had four reviews, they were all A. I called and talked with the owner, Stephanie, and she was able to arrange for a same-day appointment. It was probably serendipitous that the repairman was in the vicinity, but I was the happy recipient. Stephanie explained the service call costs, and the process if the repair was completed or declined. I was extremely pleased to learn from Aaron, the repair guru, that the malfunctioning part was the pump, and he had a replacement on his truck. He emptied the water our of the tank, replaced the pump, and was on his way all within the hour. I have never been happier with a service provider.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$195
Kimble M.
12/2011
appliance repair
+ -1 moreThere is not much to tell. I called them and a couple of other places and their charge for a house call was the best. Since I have used them before, I was happy to make an appointment with them. They determined that I needed a new part and it had to be ordered. When the part came in, they called me, and came out to do the work. The repair person was on time, and worked quickly. He also answered some other questions I had, and gave me tips on how to get better performance from my dishwasher. They worked! I found their office staff very professional on the phone as well. I have used their service in the past for other appliances and they also did a good job on those occasions.
Description of Work: Pasadena Appliance repaired my 2 year old dishwasher most recently, including ordering a part and installing it.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$200
Meegan T.
09/2011
appliance repair
+ -1 moreexactly as expected
Description of Work: repaired refrigerator
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$75
Response from Pasadena Appliance Service
Elaine G.
06/2011
appliance repair
+ -1 moreHe was on time and he was professional. I have used them before. It turned out that the vent that goes to the outside had some problems and it wasn't venting correctly. He could have charged me a lot of money and I couldn't have known the difference. But he just charged me for the service call.
Description of Work: Pasadena Appliance Repair came to fix my dryer in April.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$90
Response from Pasadena Appliance Service
BRIAN I.
06/2005
appliance repair
+ -1 moreTHIS COMPANY HAD REPAIRED OUR WASHER/DRYER UNIT BEFORE, SO I CALLED THEM AGAIN. A TECHNICIAN CAME OUT AND EVALUATED THE DRYER. HE SAID WE NEEDED A NEW MAIN PCBOARD, AND IT WOULD COST BETWEEN $300 - $400. I THOUGHT THAT WAS TOO MUCH SO I DECLINED. I DECIDED TO TROUBLESHOOT THE DRYER MYSELF, SINCE I HAVE AN ELECTRONICS BACKGROUND. I FOUND THERE WAS A RELAY FOR THE DRYER THAT TURNED ON THE MOTOR. I USED A DIGITAL VOLTMETER AND DETERMINED THAT THE RELAY WAS GETTING POWER, BUT THE CONTACTS WERE NOT CLOSING TO ALLOW THE AC TO THE MOTOR. I REPLACED THE RELAY FOR $30 AND IT HAS BEEN WORKING SINCE.
Description of Work: OUR WASHER / DRYER COMBO UNIT HAD A PROBLEM WITH THE DRYER. IT WOULD NOT TURN ON, THAT IS THE DRYER DRUM WOULD NOT ROTATE ANYMORE, ALTHOUGH THE LED DISPLAY WOULD COME ON.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$50
- 1
- 2(current)
Contact information
150 S El Molino Ave, Pasadena, CA 91101
www.pasadenaappl.comService hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
ClosedLicensing
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Sales and Installation
FAQ
Pasadena Appliance Service is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Pasadena Appliance Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Pasadena Appliance Service offers free project estimates.
Yes, Pasadena Appliance Service offers eco-friendly accreditations.
No, Pasadena Appliance Service does not offer a senior discount.
No, Pasadena Appliance Service does not offer emergency services.
Yes, Pasadena Appliance Service offers warranties.
Pasadena Appliance Service offers the following services: Appliance repair- washers, dryers, refrigerators, dishwashers, stoves, ovens, ranges, & microwave ovens.
Contact information
150 S El Molino Ave, Pasadena, CA 91101
www.pasadenaappl.comService hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
Closed