J & J Roofing

I called and they were quick to respond. I set up an appointment for an estimate and they were on time. The estimate was reasonable, so I contracted the work. The work was done quickly (1/2 day) and efficiently and on budget. I was very pleased overall with their efficiency and the quality of the work. It's been a year since I had the work done, and everything is still great.

It was an excellent experience, the fact that they would do a partial repair instead of making me redo the entire roof, they were very clean and prompt. They were good priced.

They replaced the ridge and hip. They showed up on time and they did the work as specified and very quickly. The bill came in as estimated. We were very happy with the whole process.

Great... fast response, completed job on time... I'm very happy with the results!

If I said without a hitch would you believe me? Well, it went off without a hitch. I'd recommend these guys to anyone needing great work at an incredibly fair price.

They were very professional, and they did a great job. They were prompt and they cleaned up well after they were done. They were also reasonable, and I felt like their prices were fair.

The subcontractor that tore off the roof said that the company that originally put on the roof left some debris. This subcontractor ended up not leaving anything behind and they ended up taking out the debris that was left and I was very happy about that. The communication with the roofing company was absolutely fabulous. The house was built in 1908 so there were a lot of things that had to have special attention. They documented everything with photos and these guys were sharp. They knew of all the problems that came with an old house and they made sure to get things done right. Everybody likes the roof and we were really happy with them.

They first came out when to do fix a leak. They were a little disorganized. It took awhile for them to come out to do the maintenance repairs and to bill me.

Excellent, this is the 2nd time I've used J&J, they are easy to work with and make scheduling convenient. They met me at the property at the scheduled time, gave me an estimate quickly and told me the pros and cons of the job.

J&J was quick to respond in emergencies; also gave accurate estimates of time/money during periods when they were swamped with work and needed to schedule some time out (after wind storms); solved a window leak problem created by another contractor, and also was quick to advise what did not need to be done (re-do a weird skylight that looked leaky but wasn't) as well as what did.

Courteous office personnel scheduled worker for estimate. Ed arrived very promptly and inspected property for repairs submitting very thorough information including pictures to office for pricing. Email contract was delayed a few days, but was very explicit. Work was scheduled immediately and was completed in one day as expected. Price and explanation of work to be done was best of three that I obtained. A plus, is that they were able to work with a sometimes fussy tenant. I would definitely recommend.

They went out of their way to locate and correct a really unusual problem. This is after being called out 3 times! I can't believe someone can have a house this long, without anyone finding the problem before then!

These guys were very professional and respectful. I would definitely hire them again.

Work went extremely well. A crew arrived and they were done in less than a day.

With limited space, I'll sum it up this way: On the date/time to come out to inspect the area, Sandy called about 11:40am (the appointment. was 2:00 PM) & left a message stating they wanted to come at noon, & to call them back right away or they won't come out; 2:00 PM was just too late for them! HUH?! They picked the date/time, NOT us! We didn't get the message until about 1:00 or so after she called; we decided to leave & not wait for them since Sandy said they weren't coming out. Next week I talked to Matt about it what happened, so we gave them another chance. BIG MISTAKE! 3-4 weeks of runaround and excuses about getting the job scheduled. I complained to Matt. His email response was: "We are roofing firm, not a customer service center..." Isn't customer service PART of the job? Also, "I suggest you attempt to get any roofer to help you right now..." I wasn't asking for "right now." However, we took Matt's offer & found a roofer to do the job, which he did. What JERKS!

I called to have an estimate to repair roof leaks. Office set up an appointment for a week later. Ed the estimator arrived promptly as scheduled. I liked that he had a digital camera with him. He went back to his office and I had a bid the following day. They were very professional and detailed; sent me very detailed proposals and contracts to look over. Very responsive in emails. If I had questions, Matt Glass immediately emailed me with answers. They were the highest of my 3 estimates, but not much higher than the middle bid. I ended up going with the middle bid, mostly because I would not have to sub-contract the framing work repair in my garage and could have one company handle the roof as well as the framing.

The estimate was obtained within a week. Work on this small job did not start for about 3 weeks, and if all goes well, will take place this week after which I will have the work inspected and then write a report. I had this company do work for me in the far past and was satisfied.

They did a wonderful job and they were very accommodating. They were able to adjust to my schedule and when we scheduled the appointments, they were here on time for the inspection and on time to do the work. They also have great service people and they are very pleasant.

GREAT!! I work as a union carpenter for live theater, and recognize good work when I see it. Not only were Matt Glass, Mike, Ed the estimator, Eric, all the guys professional to the core. They were slightly early for the job (which I liked), were clean, courteous and meticulous. I felt they did more work than the contract specified! I would highly recommend these guys. I try to "shop locally", and it turns out that Matt Glass knew my house! He lives around the corner, so to speak, and included a cover sheet on the contract with a personal letter describing his company, and how they are one of the few companies that have certification to not need the city to check their work! In the past I have tried to save a dime or two, going with the cheaper alternatives, and have paid the price, and learned my lesson! I felt the money invested in Angie's List was worth every cent, with just finding J&J roofing. I would highly recommend them, and I do not give accolades easily.

I thought I might need a new roof because the living room ceiling leaked when it rained. The company came out and determined the problem was un-related to the roof and that the roof itself was in good condition.

The representative came for the estimate when he said he would. He assessed the job and emailed me a detailed job description and estimate a few days later. He also phoned to describe the situation. I set up a day and time, he arrived as promised and did an excellent job. I week later, I went up on the roof through the closet access and examined the job for myself. If another problem comes up from that previous roofing job from the other company, I will definitely call J&J Roofing again.

Everything went smoothly from start to finish. The crew came as scheduled and completed the job in two days. We were concerned about rain in the forecast, but there were enough men sent to complete the job before the rain came. The job was done very neatly and the crew cleaned up everything before leaving. There was very good communication with the company both by phone and by e-mail. All of our questions and concerns were addressed to our satisfaction. Now we just need to wait forty years to see if the roof holds up as well as promised.

J&J, in their estimate, suggested I contact a particular contractor who specializes in counterflashing to handle the flashing and then they would re-roof the 140sq foot area for $1145.00. I called the flashing contractor, they checked out the roof and gave me a bid which I accepted. They started removing tiles from the area that was leaking and discovered the counterflashing wasn't necessary. I again contacted J&J and asked them to do the original job. They did, and it turned out there was a miscalculation on the area that had to be repaired, so they ended up doing twice as much work in order to handle the area. They accepted the responsibility for the mistake and honored the original estimate.

Overall this was a good experience. I'd been having two problems with my roof -- water seemed to be seeping inside a wall near my chimney, and I had an intermittent leak in another part of the house. I called J&J, and they sent someone out to diagnose it. He explained what he thought the problems were, and soon afterwards I received a detailed proposal in email. They did the work as promised, and it seems to have fixed the problems (I say "seems to" because the leaks were difficult to detect in the first place). I have mixed feelings about how well this company communicated with me. The proposal/contract they sent me was very clear, and they were very prompt about setting up an appointment time. But they showed up three hours early on the day of the job, and when they finished the work, they just left without telling me.

I have worked with this company on repairs in the past, and as a result, the entire process was quick and painless. They were able to provide an estimate without my waiting around to meet with someone. Their bid was competitive. They fit me into an opening in their calendar, and the work was completed within a month of my accepting their bid. They arrived promptly each morning, and their crew was polite, neat, and efficient. The job was completed in 4 days. Their demolition crew forgot to cover our attic before beginning their job, but the company apologized, reduced my price accordingly, and offered to come back out to clean. I hope I won't need to use them again, but I wouldn't hesitate!