J & J Roofing

They seem knowledgeable. They came out at the time that they said they would.

J&J replaced our roof three years ago. They did an excellent job, at an excellent price. The work was done precisely on schedule, and was done very well.One problem came up after the re-roofing, where there was a small gap in two of the vents where rats were able to get into our attic.When I brought this to the attention of Matthew Glass, he promptly sent out one of his supervisors who analyzed the problem, and then a few days later, as promised, the supervisor and an assistant sealed the problem, both from the inside of the attic and from the outside of the vents on the roof.I was very impressed with J&J's responsiveness, and how they put took care of the issue without question or hassle.

I have not used them as yet. I am waiting on who my insurance company would suggest. The owner is the guy who came out and he did an inspection, looked it over and called me back with what he thought it would cost. He was good to work with. I have a couple of estimates and I am still waiting on the insurance company before I do the job. I got a written estimate from him and another company. I just have to make a decision with whom to go with. There confirmed a few things that I had already known about the roof. Their responsiveness was good. They contacted me back either the same day or the next. They were here on time. I still haven't decided as yet.

His price was very reasonable. He was responsive. He came out and diagnosed the problems. He found the leaks and fixed them. The roof is fine now. There were no complications with the company.

They kept the first appointment they made with us. Their estimator Ed, wasn't too talkative when he was here, and it took them the longest of 3 contractors to get us their estimate (about 8 working days) but when my husband called with a question, Matt came out and answered his questions and we appreciated the 2nd visit. Once we had contracted with them, everything went off as promised.

I had a roof leak, got this company's name from Angies List. Called them, and they came out on time. Fixed the roof in about 20 minutes.

I had a roof leak in my livingroom and a major leak in my garage. I called J & J Roofing at the beginning of the year and they told me that they had a long wait list because there had been a lot of rain and they do work for existing customers before taking new ones. I agreed and boy am I glad that I did!! In the mean time, I got quotes from a few other companies and could hardly believe the difference. The other quotes were much higher and indicated that they intended to do less work than J & J Roofing did. One of the other contractors did not even show up to give me a quote at all! At any rate, the job that J & J did was well worth the wait. The quote was a good fair one, with a good warranty. Each time I spoke with someone at the company they were professional and did their best to complete the work exactly as I had requested. When the workers came out to do the work they arrived on time and did a fantastic job. I am extremely satisfied with the roof repair to my home and the brand new roof that they put on my garage. It has rained since the roof job and not one drop of rain came in. I would highly recommend J & J Roofing.

They came out again after they did the work to work on a section of the roof. John Glass is the person there that I trust the most. He is knowledgeable and reliable. He found out which section of the roof was defective and he redid it. He is amazing. They came out again more recently and evaluated something for us. They have helped us out several times. They are excellent.

They were great. They diagnosed the problem when three other roofers couldn't figure out what the exact problem was. J&J was the lowest of all the estimates as the other three wanted to do work that wasn't necessary. They also referred me to a sheet metal guy who I needed to use before they could begin the job. Matt is very responsive and always returned my calls promptly and gave me referrals to people he's worked with who he would recommend.

Prior to and during the job, all looked and seemed to go well. Communication before and through-out the original job was good. i wasn't home at the time the work was performed and thus I did a visual inspection the next morning and noticed my dormer vent had not been sealed as was included in the Scope of Work of the original estimate that was signed and accepted by me. After bringing this concern to the attention of Matthew Glass, the Co-Owner, via an e-mail the next day, he advised he would check with his foreman Greg (Goyo) to confirm and get back to me. Later that day, Matthew advised Goyo advised him the dormer vent was definitely sealed. Fast forward to mid-December and the heavy rains that lasted a week. Afterward, we noticed the exact leak reappeared below the dormer vent inside the house. I then called and brought this to Matthew's attention, and the following week he sent his estimator, Ed, to look at the leak and the dormer vent issue. Ed took pictures and stated that from what he saw the dormer vent was never sealed. Ed advised someone would be in touch. About 2 weeks later (2/14/11) Blake called to advise he would be stopping by the next day to seal around the dormer vent before the next big storm that was anticipated shortly thereafter. Given I was out of town and my concern, he advised he would take pictures afterward from where he sealed and have Matthew e-mail to me. I never received the pictures... On 3/10/11 following return from my trip, I did another visual inspection and noticed the dormer vent still had not been sealed. I called and spoke with Blake requesting the pictures that were to have been e-mailed, he then advised he scheduled Goyo to stop-by and seal the dormer ven, and that he would have to follow with Goyo to get the pictures to me showing where he had sealed the vent. Since that date, I have e-mailed and left 5 messages for either Matthew or Blake to call with no response. I originally found this contractor from Angie's List and I find it disappointing and frustrating that I have to resort to detailing such a negative experience with this contractor in the hope that they will step-up and follow-through with their workmanship.

They were prompt and professional. The work was adequate and after the rains came again, they were back to fix the leaks again.

Representative from company showed up on time to inspect property, which he did in a thorough and timely manner. Provided me an estimate within the time promised. We set a mutually agreeable start date. The crew showed up on time, worked very hard and completed the job within the estimated time frame. Clean up was very thorough and I have been very happy with my non-leaking roof through the last two rainy seasons.

They did an excellent job. We were very pleased with the work. They finished the work very quickly, within two week. We would most certainly use this company again in the future.

Excellent. I got three bids and J&J's fell in the middle. I used them because they have a great reputation and because they can issue the reroofing permit themselves. They showed up on time, worked carefully and with impressive speed, and needed zero supervision. W.A. Schwartz were equally impressive. Although I was initially concerned over a minor change-order request, they did a superb job. Having had a few bad experiences in the past, I can't stress enough what a relief it is to work with a firm that takes details seriously and shows up every day on time with talented people who do not require supervision. Because of the complexity of the project we consulted with each other every day, and the scope of work was changed accordingly. Nevertheless, the price rose by only about $500 over what we had originally agreed. So far, I haven't had a drop of water in the garage even during heavy rain, even though I'm still in the process of adding exterior waterproofing and a French drain (via a separate landscaping contractor).

I called them for an estimate for roof repairs. An appointment was schedule for 1 week later. I received a phone message the day before canceling the appointment. It said they had other jobs going and no one would be available for an estimate for a while.

They did a very good job. We had a big raining season a couple of months ago and had no leaks.

The estimated cost was reasonable, although not the lowest. The work description provided in the estimate was excellent and that is the main reason we selected the company. The work was done promptly and on the date we agreed to. Couple of small glitches: the workers broke one tile on the roof parapet and they did not have a replacement. Fortunately I had some old tile pieces they could used to cover temporarily. I will have to look for a permanent replacement eventually. In addition, they did not have any paint for the flashing they installed around the chimney. Again, we did plan to repaint the outside of the house. So that is OK. Otherwise, we will be left with an unpainted flashing piece subjected to weathering. The repairs looked good and have not leak yet as of January 2011!

J & J Roofing were great. They were very helpful over the phone and were professional during the inspection and actual work done. Estimate was provided via email. (It did take awhile, but it was during the horrible rain storm so I understood the delay). Roofer was efficient, clean and helpful in explaining the work he had completed. I would definitely use J & J Roofing again.

The price was fine. I had to follow up with them to actually get the estimate. They weren't very responsive originally, and then overly responsive after I followed up. We decided not to do the work this year.

Very good experience. The crew was punctual, did what was expected, professional and courteous. Willing to take time to discuss with me any concerns and findings.

took over 2 weeks just to get someone out for an estimate. Estimator did not seem knowledgeable when it came to alternatives to only slightly pitched roofs (right at 2/12 limit)

They are an excellent company. The person who was sent out to diagnose the problem really knew what he was doing. I recommended them to my next door neighbor and they liked them too. They pulled the whole wall out and replaced the paper and three coats and matched it perfectly. They have people that are excellent at their craft. They were incredibly good.

The people representing the company (on the phone, doing the initial evaluation, and doing the work) were all pleasant, sensible people who fully understood the work to be done. The overall interaction with the company was positive and I would go back to them if I needed more roofing work to be done.

I am updating this report as the roof performed very well during the heavy rains we had throughout December. I still say they could focus a little more on the details but in the end a roof needs to keep out the weather and they certainly know how to do that. I will give them an A for providing a water tight roof. Rick came to give me an estimate and he as expected was professional and knowledgeable.He arrived punctually and inspected the roof thoroughly informing me of what would be done. I had had one other estimate at this point who was also very professional and informative. Then the workmen arrived on the day we agreed. They ripped off the roof where needed. I went up on the roof to check up and see what condition the wood sheathing was in, there were gaps from when it had been re-roofed previously by another company. They patched where necessary ,as far as I know. There was some water damage to part of the sheathing at the corner of the roof which they replaced. So they laid the torch-down roof and the shingles very neatly the next day and I came back to inspect it at lunch time. Good job I thought, I felt reassured. That was until I came home later and saw the flashing around the chimney and the areas where the roof meets the house walls in three areas. A mess is how I would describe it. All of their good work was ruined by sloppy flashing, yes it's functional and will probably not leak (won't know this for a while) but aesthetically speaking it isn't pretty. I expected at least a neat job around the chimney but everything was overly caulked. Massive amounts of caulk not neatly folded metal. Now whenever I look at my new roof I focus on the flashing. I did call them back and they sent one guy out to see it who told me it wouldn't be so noticeable when painted! I needed to paint the underside of the sheathing board they replaced but have had to stop since I have noticed that there is more water damage further along and the fascia board is rotten at the corner where they installed the new sheathing which I wasn't informed about and it wasn't repaired and is now covered with the new roof, so it has to stay. I don't know why it wasn't spotted. I was comfortable when I met Rick that I was in good hands he told me of the different methods for flashing and did some drawings but didn't show me examples of the flashing and I didn't seem to get to choose which method. I wasn't sure where in the progress of things I was going to find out. I thought it would be when the roofers arrived but they didn't speak enough English to understand me and I don't speak Spanish too well and the truck with the materials would be arriving after I had left so I wouldn't get to see. So I trusted that they knew what they were doing. One cannot be there to babysit as we all have to work which is why I spent time choosing what I considered a good roofing company. There is only a yes or no option above to the question Would you hire them again? I might but I would have to be very specific about what I wanted now I have seen their work. I do believe they are competent but lack a little attention to detail .

They were very professional and reasonably price.