Not good. Not responsive, not professional and disappointing all around
Description of Work: E.B. Specialist is a highly rated handyman on Angie's List. I suppose those that actually were able to get him to work may have had a positive experience but that was not the case with me. Ultimately, I could not get the owner, Mr. Wilfredo Avelar to respond to my requested work so I cannot provide an opinion on his end product. My perspective on his professionalism is that he is not dependable and that his is the kind of company and person that fulfills the worst fears of contractor undependability and, looking on the bright side from Angie's List perspective, that gives rise to the whole idea and need for Angie's List. Even with the List, evidently high ratings do not mean consistency of performance. When I first called him to set up an appointment to look at the work that I wanted performed, a variety of jobs that included changing shutters, repainting, replacing some molding around the garage door, etc., it seemed promising as he indicated that he was interested and does perform such work and would come on the Monday of the following week, about 3 days after the time of the call to review the work that I wanted done. Come Monday at the appointed time, no show. After about two hours, my wife calls him and he says that because it was raining, he didn't show. When asked why he didn't call to let us know that he wasn't going to show up, he didn't answer the question but stated that it was raining. At my wife's prompting another appointment time was set for Thursday, three days later. The next day, Tuesday, because it was sunny, my wife calls him to see if he would come out that day and take a look at the work and provide an estimate. He agrees. He does show up at the appointed time, reviews the work and indicates that he will provide an estimate at the end of the week. A week later, no response. So I call him to see how he is progressing on the estimate. I should have taken the hint when I first called him that there is some lack of professionalism when he answers his phone with a seemingly annoyed "hello" rather than "E.B. Specialist". In any case, I suppose I should be happy that he answered the phone. I remind him of the visit to our house and about the promised estimate and asked if he was still interested in doing the work. He states that indeed he is interested and that his son was working on the estimate and that he would get the estimate to us by Monday, three days later. Come Monday, nothing. In fact, nothing, period. So do I continue to chase after him or cut my losses (in time, overall about three weeks time) and move on? I chose to move on and I would recommend that you do the same when you are looking for a handyman. What is interesting is that during his visit, he indicates to my wife that the there aren't a lot of projects going on right now and that if we wanted him to do the job he would provide a 10% discount to his quote as he was eager to work. This is not a case where I was going to get three estimates and choose the lowest one. This is a case where I was willing to give him the work as long as his quote wasn't outlandish, since he was so well regarded by so many on Angie's List. He never gave a reason as to why he didn't call the first time he didn't show. He basically blamed his son for not getting the estimate to us but then he never provided an estimate and never called to follow up. Ultimately, I chose another company, who turned out to be much more dependable. The work is currently progressing well. If Mr. Avelar reads these comments, just know that the amount of the work will ultimately come to about $6,000. I will provide an update of the handyman that I'm using when the work is finished.