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G & G Carpet Rug Upholstery And Tile Clean

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Over 35 years of excellence. Family owned & operated since 1980 info@gandgcarpetcleaners.com Please contact: (650) 856-9551 or (408) 720-1731

Business highlights

45 years of trusted experience

Services we offer

Residential & commercial carpet, area rugs & upholstery cleaning, leather cleaning, tile & grout cleaning, pet stain & odor removal, carpet repair & stretching, drapery cleaning, oriental rug cleaning, furniture cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

5.0199 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
3%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 199 reviews

Mary F F.
09/2014
5.0
carpet cleaners
  + -1 more
As usual, G& G did an excellent job (this was my second time to engage their services, and I don't remember the exact date they came this time). The team arrived on time and carefully considered the best way to set up their equipment. My two chairs were covered with cat hair, and the team did a particularly thorough job vacuuming the chairs prior to cleaning. The team also moved many pieces of furniture and raised items they could not move so that every inch of the carpet was thoroughly vacuumed and cleaned--I really appreciate this extra step, which other cleaning companies have not provided. I really love how clean my house feels after G&G visits, and I hope to be calling on them again in about 12 more months
Description of Work: steam cleaning living room carpet plus 2 upholstered chairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Margaret J.
06/2014
5.0
carpet cleaners
  + -1 more
G & G Carpet Cleaning Company worked very efficiently, yet methodically to assure that they cleaned all areas thoroughly. I was pleasantly surprised to see how beautiful the carpets turned out, even though it had been quite awhile since having had them cleaned.
Description of Work: Thoroughly cleaned carpet and was able to even remove blackened edges of the carpet on the staircase caused from air flow from beneath..

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Mary L.
03/2014
5.0
carpet cleaners
  + -1 more
The team scheduled the appointment quickly, called 20 minutes before coming, as I requested, and did a good job. They were very nice and professional. Although the entry way looked fabulous after cleaning, some spots came back a little bit. I asked for them to come and take a look and they did and cleaned the spots again. No additional charge. They even called back to make sure things were OK. The price was not the cheapest, but I wanted someone to do a good job and take care of any issues I might have after the work was done. They exceeded my expectations.
Description of Work: I had two carpeted bedrooms cleaned.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jan G.
02/2014
5.0
carpet cleaners
  + -1 more
I was very satisfied with G&G Carpet Cleaners and would definitely use them again. The stairs turned out amazing! They were on time, courteous, professional, and worked quickly.
Description of Work: Cleaned carpets on two stairways, hall, and two bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Margaret K.
01/2014
5.0
carpet cleaners
  + -1 more
I thought my couch was ruined.... Thanks to G & G it looks brand new again!! The service was extremely professional and very thorough. I would highly recommend G & G for any stain removal!
Description of Work: Cleaned my couch!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Ralph F.
01/2014
5.0
carpet cleaners
  + -1 more
Responded by phone quickly, showed up right on time. did a great job, honored the Angies List $50 coupon, couldn't have been better. More expensive than I thought before I called, but now that I see how much cleaner the whole RV is, worth the money.
Description of Work: Odd job, cleaned my 30' Winnebago motor home, carpets, all upholstery and some carpeted odd bits.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

christine M.
12/2013
5.0
carpet installation, carpet cleaners
  + 0 more
They do a really good job, he is very professional, the carpet looked really good and they got the bubble out. It is still flat and he shows up on time. We had some stains that I did not think would come out and he was able to get them out. They are not the cheapest. I do get my money's worth.
Description of Work: G & G Carpet Rug Upholstery and Tile Clean stretched the carpet in one of the rooms because we had a bubble. They also cleaned the carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$460

Sachi M.
12/2013
5.0
upholstery cleaning
  + -1 more
The two workers arrived at the agreed time. They were very quick and efficient. They also wore booties to keep floor clean which I really appreciated. They pointed out a stain they were unable to take out but it was less noticeable than before. I was very happy with their work. The couch looks brand new. Jim, the owner, is very likeable over the phone. He is courteous and friendly which also makes it easy to trust him. I also liked that he was easily reachable by phone -- which made me feel confident that if I ran into any problems I could get in touch w him immediately and work things out.
Description of Work: Cleaned living room couch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

MICHELLE S.
11/2013
1.0
carpet installation
  + -1 more
He was so rude and I would never use him again.
Description of Work: They were supposed to clean my carpet.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
5.0


Response from G & G Carpet Rug Upholstery And Tile Clean
I'm very surprise for this unfair and unjust rating, we have never done any service for her. (Removed Member Name) was not scheduled to clean carpets, she made an appointment to clean the Upholstery, I gave her the scheduled date and 2 days before the date we confirmed the appointment and everything was set to go, until the evening before her appointment at 5pm she decides to cancel her next day 9am schedule which I had set 3 hours for this job. I apologize if I came across as rude, that wasn’t my intentions. I simply asked her to keep the appointment that she made and that we confirmed. Our conversation ended by her telling me that she will call us when she is ready to reschedule.

Simon W.
11/2013
5.0
carpet installation, carpet cleaners
  + 0 more
I highly recommend G & G for carpet repair, stretching and cleaning service. Jim, the owner is very professional and knowledgeable about carpet stretching repair. He was able to stretch my carpet which had buckled up because the previous installer did not properly installed the carpet and the carpet did not have enough tension. My carpet was less than 5 years old. Jim has done a very good job in fixing most of the buckle and he has the proper equipment to do the job His staff are also very professional and courteous. They showed up on time and was very efficient. They were very careful in moving my furniture for the stretching and cleaning. Overall I had an excellent experience with G & G and would definitely use their cleaning service again.
Description of Work: G & G performed the carpet stretching, repairing and cleaning for my bedroom, living room, hallway and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$940

Kathleen H.
10/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The two gentlemen made sure that we were satisfied at the end of their job and gave us specific instructions for how long we should wait before use, just overnight. We were pleased.
Description of Work: Two service men arrived at our house on time and cleaned our sofa, chair and two ottoman and applied scotch gaurd. The fabrics had no stains but were several years old so no doubt embedded with dust. They protected our furniture and hard wood floors, worked quickly and were very pleasant. They also cleaned and scotch guarded our throw pillows at no extra charge.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Richard A.
10/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Outstanding customer service and follow-up. Not the cheapest, but great service and a quality outcome which were well worth it. Would not hesitate to use them for other services.
Description of Work: Did an outstanding job cleaning two area rugs, one of which is an oriental wool rug which had mildew.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$765

Wendy M.
10/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Workers were on time, professional, neat and polite. And the quality of their work was excellent.
Description of Work: Cleaned sectional, chairs and carpeting

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$595

Patricia A.
09/2013
5.0
carpet cleaners
  + -1 more
They did a great job and we were very pleased. We had unexpected houseguests coming into town, and so had called G and G on very short notice. They were sympathetic and willing to work with us to get the carpets clean and dry in time for our guests' arrival. I was really grateful for that, because I know most companies would not accommodate such a short-notice request. They came on time, were friendly, polite and professional. They were kind and careful with our pets and our furnishings. The house looked and smelled so fresh and clean when they were finished! We will definitely use them again.
Description of Work: They cleaned our wall-to-wall carpet throughout our two-story home and did an excellent job. Several areas needed heavy-duty extra attention due to some pet accidents from our aging dog, which they either got out entirely or remarkably improved, and the overall cleaning was very well-done. I am going to have them come and do the carpets again within the year because the house looks so much better when the carpets have been professionally cleaned!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

Dennis P.
09/2013
5.0
carpet cleaners, ceramic tile
  + 0 more
Although expensive even with Angies discount, work was excellent.
Description of Work: Carpet cleaning and floor tile cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Susan P.
09/2013
5.0
carpet cleaners
  + -1 more
They were excellent..came at the date and time I needed and were very thorough and detailed in their work. I was very happy with the results.
Description of Work: cleaned sofa, and 3 very large upholstered chairs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Deborah D.
09/2013
5.0
carpet cleaners
  + -1 more
They arrived a few minutes before the appointment time - were very professional. Did a great job and sent a thank you note for the business. I plan to use them again this fall for upstairs carpeting.
Description of Work: Cleaned two large and one small area carpet, two sofas and one large hassock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Dennis S.
07/2013
5.0
carpet cleaners
  + -1 more
Outstanding! Removed serious stains like they were not there!
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$445

Jann G.
07/2013
5.0
carpet cleaners, ceramic tile, upholstery cleaning
  + 1 more
G&G did a fantastic job of cleaning our sofa which had been soiled by our cats. I had not been able to remove the odor and there is now no trace of the scent. They were not able to clean our shower tiles as was planned because there was mold inside the grouting and they did not have the equipment with them to preform the repair. They offered to return with the correct equipment, but we decided not to go ahead since we will be replacing the shower in the near future. They did go ahead and clean our bathroom floor tile and did a good job. Pricing was a little confusing because of the fact they were not able to complete the shower cleaning. There was an optional spray available to protect our sofa which I decided to purchase. I was not aware of this until they came to perform the service. So I ended up being a little confused about the price breakdown for various items. The men who performed the work were extremely professional and courteous. All in all, I would use G&G again for similar jobs.
Description of Work: Cleaned sofa and tile.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Sally L.
07/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
I have used G&G to clean our carpets for many years. They are very professional and always do an excellent job. In the past I also gave them a small oriental carpet to clean at their facility and that was returned in excellent condition.
Description of Work: Cleaned living room, dining room, family room and stair carpets and treated them with stain resistant product.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$436

Alan E.
06/2013
5.0
carpet cleaners
  + -1 more
Wonderful! Will use them again.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$590

Cheryl A G.
05/2013
5.0
carpet cleaners
  + -1 more
Cleaning was performed in a timely manner and the employees were courteous and professional. The cost was higher than I would have preferred to pay, but I would call upon this vendor again.
Description of Work: Cleaned the carpeting in my home which included two bedrooms, hallway, living and dining rooms.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$345

Celia L.
05/2013
5.0
upholstery cleaning
  + -1 more
Jim came and performed the work himself. My chairs and ottoman now look fantastic, returned almost to their original state. Although they are not old they are light colored and needed some attention. I wanted them to remain in good condition being my "retirement" present to myself. Jim is professional, competent and gets right to work. Having not had this kind of service recently I was a little surprised by the cost but wanted the job done right and that is what I got!
Description of Work: Jim cleaned two upholstered armchairs and one upholstered ottoman.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$345

Beth T.
05/2013
5.0
ceramic tile
  + -1 more
Great job! Nice people. Very punctual and did the job very well.
Description of Work: Tile cleaning/grout cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lois W.
04/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Their price seemed a little high but they were just so good that it was worth it. They were there on time and took care of everything. They got rid of stains. It wasn't that reasonable but it was worth it. They were terrific. My experience with them was very positive. Other people should know how efficient they were and how they took care of the issue. There were some stains that they removed that I wasn't sure they would be able to tackle.
Description of Work: I had G & G Carpet Rug Upholstery And Tile Clean clean outside furniture cushions, carpet and a combination of different items.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

4043 Transport St, Palo Alto, CA 94303

http://www.gandgcarpetcleaners.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
9:00 AM - 2:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Carpet Sales and Installation,
Ceramic Tile,
Floor Cleaning and Waxing,
Cabinet Making,
Leather & Vinyl Repair,
Dry Cleaning,
Drapery Cleaning

FAQ

G & G Carpet Rug Upholstery And Tile Clean is currently rated 5 overall out of 5.

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 9:00 AM - 2:00 PM

G & G Carpet Rug Upholstery And Tile Clean accepts the following forms of payment: Check,MasterCard,Visa
Yes, G & G Carpet Rug Upholstery And Tile Clean offers free project estimates.
Yes, G & G Carpet Rug Upholstery And Tile Clean offers eco-friendly accreditations.
Yes, G & G Carpet Rug Upholstery And Tile Clean offers a 5% senior discount.
No, G & G Carpet Rug Upholstery And Tile Clean does not offer emergency services.
Yes, G & G Carpet Rug Upholstery And Tile Clean offers warranties.
G & G Carpet Rug Upholstery And Tile Clean offers the following services: Residential & commercial carpet, area rugs & upholstery cleaning, leather cleaning, tile & grout cleaning, pet stain & odor removal, carpet repair & stretching, drapery cleaning, oriental rug cleaning, furniture cleaning.

Contact information

4043 Transport St, Palo Alto, CA 94303

http://www.gandgcarpetcleaners.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
9:00 AM - 2:00 PM