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G & G Carpet Rug Upholstery And Tile Clean

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Over 35 years of excellence. Family owned & operated since 1980 info@gandgcarpetcleaners.com Please contact: (650) 856-9551 or (408) 720-1731

Business highlights

45 years of trusted experience

Services we offer

Residential & commercial carpet, area rugs & upholstery cleaning, leather cleaning, tile & grout cleaning, pet stain & odor removal, carpet repair & stretching, drapery cleaning, oriental rug cleaning, furniture cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

5.0199 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
3%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 126-150 of 199 reviews

kathy G.
06/2010
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Jim is very professional. He arrived when he did, examined the carpets to be cleaned, took them with him, and delivered them when they were finished. They look lovely.
Description of Work: Had 2 handmade Persian carpets cleaned--used Angie's List coupon

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

BARCLAY T.
06/2010
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
We are amazed at how completely clean and like-new our rug turned out! They did an exceptional job. The light blue and red Southwest Indian design on a light background remains as gorgeous as it was when new. We would highly recommend this service provider to anyone. We dropped the rug off at their location, and picked it up ourselves. The price estimate and completion time were exactly as quoted. Everything about the job met our complete satisfaction.
Description of Work: Cleaned a 8'x10' rug that was very soiled and dirty with lots of spots and spill marks including grime and dirt that we weren't sure anybody would be able to remove completely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

GRETCHEN E.
06/2010
5.0
carpet installation, oriental rug cleaning, upholstery cleaning
  + 1 more
They were very good. They were recommended and they lived up to the recommendation.
Description of Work: Cleaned and repaired a rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

viola C.
06/2010
5.0
upholstery cleaning
  + -1 more
The company called the day before to confirm our appointment. The team showed up on time. The cleaning was professional and throughout.
Description of Work: cleaning of a 100% cotton velvet sofa

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

ANN C.
06/2010
5.0
carpet cleaners
  + -1 more
I thought they were very good. They spot treated the carpet where there were some specific stains that I pointed out. There was an area in the third bedroom that I had asked them to spot treat and they cleaned a much larger area than what I had asked them to do at no charge to me. They were excellent.
Description of Work: I used them for carpet cleaning. They cleaned two bedrooms, a hallway, and the stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

CORINNE L.
05/2010
5.0
carpet cleaners
  + -1 more
Our dog made a mess of our family room carpet with a poop accident that trailed over a considerable area. I had tried to clean it up with the stuff sold in pet supply stores for that purpose, but it was still awful. In addition, it really stank. This company was super responsive. Although they did not have time to clean the whole carpet , as well as carpet in our other rooms today, the owner made a special trip to clean up the dog mess disaster so we would not have to live with the stench for several more days. In addition, he is extremely knowledgeable about how to clean carpets of various types, what to do and what not to do. I highly recommend this company.
Description of Work: Cleaned carpet that had a doggy poop accident of considerable proportions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Jo H.
05/2010
5.0
upholstery cleaning
  + -1 more
They were excellent. They took very good care of everything around where they were working. They were very thorough. After they washed, they spotted things, cleaned them very well, came back, and redid them. If they dried a bit, they went over them with a brush to restore them. I was very pleased with everything they did. I would recommend them to anyone.
Description of Work: They cleaned furniture for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Sriram G.
03/2010
5.0
carpet cleaners
  + -1 more
-Got immediate quote from the company. - Appointment within a week. - Showed up 15 mins prior to the app. time. - There was never a hurry to finish cleaning fast. Took their time and did a fantastic job!
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

John C.
03/2010
5.0
carpet cleaners
  + -1 more
G &G was on time to the appointment. Performed the cleaning professionally and efficiently. My carpets look great and I would use G &G again.
Description of Work: Carpet cleaning of one staircase, one hallway, and two bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

MARGALYNNE A.
11/2009
5.0
carpet cleaners
  + -1 more
C& C were punctual, extremely helpful in moving items to prepare for cleaning, the carpets looked their best after the cleaning.
Description of Work: cleaning, teflon coating on 6 rooms and stairs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Barbara N.
09/2009
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
They do a very good job. They are very responsible and are responsive to our requests. It is very difficult to find someone who can do a good job with oriental rugs and they do, and for a good price.
Description of Work: We've used them for almost 20 years. They have cleaned carpets in the past, and now they clean our oriental rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$800

christine M.
06/2009
5.0
carpet cleaners
  + -1 more
It went very well. They did a great job--I didn't think the carpet was that dirty until I saw the comparison between the part that was cleaned and the area he was still working on! They were very prompt and professional and I would definitely call them again when we need a cleaning done.
Description of Work: We had the carpets cleaned in a two bedroom condo unit on the second floor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

MICHELLE H.
05/2009
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
They were very professional, did a fantastic job. It took about two weeks but I told them I wasn't in a hurry.
Description of Work: I had a wool area rug (8x10) cleaned and sealed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Debra S.
05/2009
5.0
carpet cleaners
  + -1 more
Great - the two men who came to clean the carpets were very professional and polite and on time. We went over what needed to be done, paying attention to pet stains that needed special treatment. They did a thorough job as usual. We have used this company for years and have been very satisfied.
Description of Work: cleaned wall to wall carpet in several rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Robert K.
04/2009
4.0
carpet cleaners
  + -1 more
Very nicely - the estimate, the schedule, and the actual cleaning.
Description of Work: Cleaned carpets in upstairs hall and 3 bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$391

Terry H.
04/2009
5.0
carpet cleaners, upholstery cleaning
  + 0 more
It was very satisfactory. He was the type that would tell you what's going on and estimate how well of a job he could do. I had them clean two sofas, and he gave me some advice on how to clean them. They cleaned up very well and there was nothing left behind. They did a very good job with everything.
Description of Work: They cleaned my upholstery and carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

e thomas W.
04/2009
5.0
carpet cleaners
  + -1 more
They were easy to get an appointment with. They came out a couple of days later and got the job done. They were on time and were prompt. They moved all the heavy furniture that needed to be moved and did a superb job cleaning the carpet. They fitted protectors under the furniture to prevent it from staining the carpet. They put the furniture back in place and did a great job with cleaning up.
Description of Work: We used G & G Carpet Rug Upholstery And Tile Clean.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Margaret N.
03/2009
5.0
carpet cleaners
  + -1 more
Jim responded to my call the same day. He scheduled to clean my carpets the day and time I requested. Then, a few days later when I called to reschedule, he rearranged to the new time I requested. His crew (Alex and Octavio) arrived promptly, did a walk through, and started work. Just after they started, Jim came by to make sure everything was going as planned. They first vacuumed and then cleaned. They moved all furniture, putting foam or plastic under legs after cleaning to protect the newly cleaned carpet. They moved and cleaned under the bed as I requested. They were professional and very pleasant. Jim called again late that day to ask if there were any problems.
Description of Work: Steam cleaned carpets in two rooms (living room and bedroom) and sprayed with scotchgard.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Carol S.
02/2009
5.0
carpet cleaners, upholstery cleaning
  + 0 more
He and an other man brought huge blowers and first cleaned the walk of olives--then did the carpets. He worked diligently at the cat spots and they pretty much came up. He also moved our big bed and other big pieces of furniture. We had removed the floor lamps, knick-knacks for tables, etc. He was very professional, thorough, attended to detail and the "house sitter", who is a perfectionist, thought he did a very good job and would definitely recommend him. So would I. The rugs look new.Thanks.
Description of Work: Called on Thursday, needing for him to come the following Wed. He worked around until he could accommodate me. Very important. We were going to be gone (good time to be out of the house) and that was the day someone could be here for us. He estimated looking through the window because I unexpectedly had to leave when he was coming out to look. He also cleaned one other big room and the skirt on the couch, neither of which were on the estimate--my add ons. So helpful to get those 2 extra items taken care of.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$395

Tib H.
02/2009
5.0
carpet installation, carpet cleaners, oriental rug cleaning
  + 1 more
The owner came with 2 experienced men. He went over any difficult spots in the carpet to let me know what to expect. Unlike previous cleanings from other companies, they moved even heavy items and did a very thorough cleaning. The carpets were protected with foam blocks under furniture when it was replaced on the carpet. Large blowers were used at the end to speed drying time. The Persian carpets were returned within the 2 week estimate. In anticipation of any problems, padding had been calculated to fit under the door when it was opened. The rugs looked brighter and the owner spent time to arrange the rugs and replace furniture to my satisfaction. I was very pleased with the whole process.
Description of Work: The carpets in 2 rooms, 2 halls and stairs were cleaned as well as 2 area rugs. One area rug was 9x12 and the other 4x6 and they both needed new pads.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$960

Holly B.
02/2009
5.0
carpet cleaners
  + -1 more
They do very good quality work and are very professional. The only problem with them is that they are pricey.
Description of Work: They cleaned our carpets.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TOM K.
10/2008
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
It went great! Our carpeting had been installed nine years ago and had just been spot-cleaned as needed over the years. The two men who came to do the work were right on time, were pleasant and professional, and did an excellent job. They inspected each room before starting and said that some of the cat vomit spots might not come out, but all the spots were gone when they finished and have not returned (it has been a month since the cleaning). The hot water extraction system they used removed the dirt without making the carpeting too wet, and they used big fans to help dry the carpeting even faster as they finished each room. The price included a Teflon carpet protector that was applied after the carpeting was cleaned. All furniture that could not be removed from the rooms had protectors placed under the legs to keep them off the carpeting. Their price was in the middle of the estimates we received. We used the coupon on their website.
Description of Work: They cleaned all the carpeting in our house (living room, family room, dining room, 4 bedrooms and hallway) and an area rug in the entry way.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$522

ELIZABETH R.
09/2008
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
I called several companies for a price quote and took my rug to one other company before deciding on G & G. The other company would have charged $72 to clean, $50 to $75 to repair, and $15 or $20 for the sealer. In addition to Angie's List, I also checked BBB and ValueStar.
Description of Work: Cleaned two 4' x 6' Karastan rugs cleaned. The thread along the fringe on one rug was pulled and I thought it would need to be repaired. G & G said the fringe was fine and only needed to be trimmed. He also said that the rugs did not need a "sealer" because they were thick wool rugs. Professional, knowledgeable and friendly. I used the $25 coupon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

ROGER D.
02/2008
5.0
carpet cleaners, ceramic tile, floor cleaning, oriental rug cleaning
  + 2 more
We had several tasks to accomplish prior to moving from our home. G & G collected some rugs for cleaning, steam cleaned the carpets in place at the house, thoroughly cleaned all the tile floors, brightened up some old quarry tile with a special treatment. All of this over a space of time of a few weeks. They were prompt in their responses and scheduling, did outstanding work and went out of their way to ensure excellent results. We are very happy to have discovered G & G through Angie's List and will be happy to use them in the future.
Description of Work: Carpet cleaning and floor cleaning. Too many individual projects to give an overall cost. Picked up, cleaned and delivered several area rugs. Steam cleaned carpets in house. Cleaned three bathroom tile floors including the grout. Cleaned kitchen, hall and dining area quarry tile floor including grout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KAREN H.
02/2008
5.0
carpet cleaners
  + -1 more
I've been using them for many years. They make every effort to please the customer.
Description of Work: They came and did some spot cleaning on a new carpet I had installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Contact information

4043 Transport St, Palo Alto, CA 94303

http://www.gandgcarpetcleaners.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
9:00 AM - 2:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Carpet Sales and Installation,
Ceramic Tile,
Floor Cleaning and Waxing,
Cabinet Making,
Leather & Vinyl Repair,
Dry Cleaning,
Drapery Cleaning

FAQ

G & G Carpet Rug Upholstery And Tile Clean is currently rated 5 overall out of 5.

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 9:00 AM - 2:00 PM

G & G Carpet Rug Upholstery And Tile Clean accepts the following forms of payment: Check,MasterCard,Visa
Yes, G & G Carpet Rug Upholstery And Tile Clean offers free project estimates.
Yes, G & G Carpet Rug Upholstery And Tile Clean offers eco-friendly accreditations.
Yes, G & G Carpet Rug Upholstery And Tile Clean offers a 5% senior discount.
No, G & G Carpet Rug Upholstery And Tile Clean does not offer emergency services.
Yes, G & G Carpet Rug Upholstery And Tile Clean offers warranties.
G & G Carpet Rug Upholstery And Tile Clean offers the following services: Residential & commercial carpet, area rugs & upholstery cleaning, leather cleaning, tile & grout cleaning, pet stain & odor removal, carpet repair & stretching, drapery cleaning, oriental rug cleaning, furniture cleaning.

Contact information

4043 Transport St, Palo Alto, CA 94303

http://www.gandgcarpetcleaners.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
9:00 AM - 2:00 PM