Quality Pump Service

well

About us

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Business highlights

15 years of trusted experience
Se Habla Español


Accepted payment methods

CreditCard

Reviews

4.645 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
9%
3
0%
2
0%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.5
responsiveness
4.6
Showing 26-45 of 45 reviews

Jonathan S.
04/2021
4.5
Romero was great. Honest and had the part for my well on the truck. Great job!

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Karen G.
04/2021
5.0
I was very impressed they responded on a holiday and spent the time on the phone with me to go over the issue we were having with our well pump. Luckily our well is only used for outside watering so this was not an emergency situation. As soon as I told them we wanted to hire them, they ordered the parts and came out as soon as the parts were in to fix the issues we were having. Since this was a repair for my 80 plus year old parents, I always worry about service they will get and to make sure they are not taken advantage of. They were very nice, informative and professional. I would hire them again if the situation came up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tom T.
11/2020
5.0
na

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Helen W.
11/2020
5.0
Very quick and professional! I waited for other company to fix my well for four months, donâ t want to wait any longer, so I found Quality pump service, within four days everything was done! Very happy about their service highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gloria M.
10/2020
5.0
I would recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mandy G.
10/2020
4.0
Great response time. Some limit in the service they provide, but amazing service!

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Elizabeth E.
10/2020
5.0
Ramiro is very knowledgeable and the report was received promptly.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Becky K.
07/2020
4.5
The pressure pump on our well system failed on July 4th. We have a irrigation system for our extensive home vegetable garden and dreaded the prospect of hand watering half an acre of crops. Romero (The owner of Quality Pump Service) returned our phone call over the holiday weekend within a hour. They are a family run business. He was willing to come to our home and install a temporary pump on Sunday as a new pump would not be available for two days (Remember it is the July 4th Holiday weekend). In short, we were completely repaired in two days with a new pump and new pressure tank. We checked on-line retailers to see if Romero had overcharged us for the new components. He was within 5% of the average retail price which would have been our cost if we had fixed the system ourselves. His team was fast, pleasant and professional and given the holiday emergency response very fairly priced. We feel we can highly recommend Quality Pump Services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Shirley C.
07/2020
0.5
I am very disappointed with the lack of responsibility and follow up by Ramiro at Quality Pump. His new pump failed us within 90 days and another expert found it was due to Quality Pump not having installed the pump saver device to shut off pumping whe overheating. Ramiro s reply was to take no blame for it because he said we were in a hurry for getting well water going again and it was working when he left! He claims to have sold us a pump 1-2 years old and no longer warrantied. He refused to even come out and check the installation work. I have found a better company.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Celeste F.
07/2020
5.0
Knowledgeable. Responsive.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
4.5

Yes, I recommend this pro

Landon V.
06/2020
5.0
This business operates with integrity and honesty which is difficult to find these days. I'd highly recommend them for any commercial or residential plumbing and water-well project or issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$800

Liana S.
06/2020
0.5
Be careful and know ahead of time what product and quality is being installed in advance. If you are ok using the cheapest quality pump and getting the lowest price, then they are the ones to hire. They ultimately were not able to get it to work so we had them take it out and hired someone else.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
1.0


Henry B.
06/2020
5.0
Ramiro and Ruben continuously communicated the time of their arrival and what their service provided. When they arrived they immediately told me how they would be doing everything. I would recommend their services to anyone. Thank you for everything. Truthfully, Henry

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

rosemary d.
06/2020
5.0
don't even think of hiring anyone else---why did I not meet them sooner-- could have saved myself a lot of trouble and money they are simply the best at what they do---thank you home advisor for finding them for me

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,500

Ben K.
05/2020
5.0
Use these folks if you can. I set a meet with Ramiro. He was on time, masked and using good Covid protocol. He checked out an existing well for a pump installation. He did a trial run & was excellent explaining the factors he was considering before recommending I NOT go ahead with the project. Honest enough not to sell you something you won't be happy with & you don't need. That's real service. Thanks Ramiro. Bennett K

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Deon Z.
05/2020
5.0
He is pretty good and responsible.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Wilbur N.
05/2020
5.0
.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1
    • 2(current)

Contact information

25 Cape Breton Court, Pacifica, CA 94044

http://qualitypumpservice.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Insured

Licensed*

Trade License Number
997078
Trade License Locale
CA
Trade License Expiration
01/31/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

well

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Quality Pump Service accepts the following forms of payment: CreditCard
No, Quality Pump Service does not offer free project estimates.
No, Quality Pump Service does not offer eco-friendly accreditations.
No, Quality Pump Service does not offer a senior discount.
No, Quality Pump Service does not offer emergency services.
No, Quality Pump Service does not offer warranties.

Contact information

25 Cape Breton Court, Pacifica, CA 94044

http://qualitypumpservice.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day