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Tom Moffett Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

Customer satisfaction is our highest priority. Since 1969, Tom Moffett has provided Orange County residents with the highest quality plumbing service available. Backed by our 100% Satisfaction Guarantee, we provide home owners with cost effective plumbing and drain services. When you call Tom Moffett Plumbing, Inc. we'll schedule a precise appointment window, send a clean, professional technician to your home that will diagnose your situation, explain your options and give you the cost before we begin our work. And did we mention that our highly skilled technicians are drug-tested, and have passed a thorough background check? They will arrive at your home on time with a fully stocked "Warehouse On Wheels." They can solve most plumbing issues on the spot. Alternate Phone Number: (714) 541-6407

Business highlights

55 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, Water Heater Repair & Service, Trenchless Sewer Pipe Repair, Slab Leak Detection & Repair, Toilets & Fixtures Repair & Installation, Garbage Disposals, Drain Cleaning Services, Hydrojetting, Green Screened Plumbing, Water Filtration, Tankless Water Heaters, Camera Inspection

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.4200 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
12%
3
6%
2
5%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.0
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 176-200 of 200 reviews

Alice D.
12/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: ...................................................
Rating CategoryRating out of 5
Yes, I recommend this pro

MARGARET E S.
04/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Joan L.
12/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Peter Y.
10/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$800

Edgar V.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced bathroom sink. |Replaced bathroom vanity. |Installed pressure regulator.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Pedro C.
06/2015
5.0
plumbing
  + -1 more
.
Description of Work: Massive water leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,589

Jim R.
03/2015
5.0
drain cleaning, plumbing
  + 0 more
They did a good job.
Description of Work: Cleared my kitchen drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

ED O.
02/2014
5.0
plumbing
  + -1 more
.
Description of Work: Replaced the main water line from the street to the house

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Andrew R.
02/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim S.
01/2014
2.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Erica G.
04/2013
3.0
plumbing
  + -1 more
unknown
Description of Work: I purchased a Big Deal for drain cleaning with a video inspection. They came and completed the work. Initially, it was one professional, gentleman who came. Unfortunately, some of the equipment on his truck was broke and they had to send out another technician. There was quite a delay waiting on the second technician. Once he arrive and while waiting on the job to complete, a large water bug came out and the second technician overreacted. As a homeowner, he put me off and I felt that was unprofessional.
Rating CategoryRating out of 5

Tina S.
02/2013
1.0
plumbing
  + -1 more
unknown
Description of Work: I just wanted to warn people not to use his services. If there was an F for personality I'd select that too!
Rating CategoryRating out of 5

JoAnn G.
08/2012
4.0
plumbing
  + -1 more
Excellent
Description of Work: Called out for a slow draining tub, excellent customer service, clean, punctual, professional and helpful. Offered additional services that are helpful. Excellent on-line services for scheduling but prices were higher than competition for similar basic services.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$255

Lana S.
07/2012
5.0
drain cleaning, plumbing, water heater repair
  + 1 more
extremely well.
Description of Work: I originally called for a water heater flush.. When they arrived I told them that a leak had developed suddenly in the drain line from ac unit inside house to the outside. I completely forgot that gardeners had been working in this area and had inadvertantly moved the drain hose up the hill ( not facing down as it should be) They didn't notice this at first and went ahead and drained the line and replaced a connection. .I passed on the water heater flush at this time. The men were extremely nice, just ask my dog. I will watch the gardeners! Update: two days later and leak is back...water on floor. I talked to someone ( neighbor) who advised me that if the filter of ac is dirty it can freeze the coils and to replace filter and turn on fan to remove any ice. I have done this as of now. I called and spoke to Robert, the manager, and we discussed what all had happened. Since air conditioners are not their forte, and I switched gears on them at the last minute, I was not angry. He told me that customer service and satisfaction was their primary concern and told me he would refund my money since my problem was not fixed. I was stunned. It is rare in this day and age to find that kind of integrity. I will definitely call them in future for any plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$254

Michael A.
04/2012
5.0
plumbing, water heater repair
  + 0 more
Very clean and neat installation.
Description of Work: Joe from Moffett Plumbing came out the same day we called and gave us pricing on replacing our leaking hot water heater. We agreed on the model that best suited or needs and had him install it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Dennis and Paula M.
03/2012
5.0
plumbing
  + -1 more
Excellent
Description of Work: Replaced value in shower and inspected outside drains

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

marcia H.
03/2012
5.0
plumbing
  + -1 more
I would use them again.
Description of Work: I had services performed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lori F.
03/2012
5.0
plumbing
  + -1 more
Wonderful
Description of Work: They responded right away. Lisitened to what we thought it might be and what we wanted to start with as far as how to handle the situation. Did not try to "sell" us on anything we did not need. Also very fair pricing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lisa H.
02/2012
3.0
plumbing
  + -1 more
Sames as above
Description of Work: I had a water leak from the shower pipes upstairs. They did a good job but i kept getting the feeling they were trying to upset me on things. I was stressed enough owned did not need to know about other things that maybe wrong that had nothing to do with issue. I had an issue completely different the next week and went back to the plumbing company I used before.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$650

Response from Tom Moffett Plumbing
I am so sorry that our service technician failed to explain the theology behind our practices. Unlike many other plumbers that may remedy a symptom of a larger issue, only to see it re-surface down the road, we prefer to do a thorough evaluation and then SOLVE the underlying problem saving you time and money in the future. I can't appologize enough for our technicians failure to communicate this to you effeciently. We do offer a 100% satisfaction guarantee that we take very seriously and I will be contacting you directly to fulfill our obligation. Thank you for your honest review and I'm sorry we failed.

Denis M.
07/2011
5.0
drain cleaning, plumbing
  + 0 more
See above.
Description of Work: Truck arrived on time. Very personable guys. Did a good. job of explaining the Moffet service. Took great care to not leave any visual trail of their visit. Toilet line was blocked. No available outside access. I had already removed the toilet bowl the day before and used a 25' snake without success. After checking for any problems under the house via crawl space, they hooked up the 100 ft electric snake and were done if a few minutes. Re-installed the bowl for me. Also provided me with an estimate on some additional plumbing work that I requested.. Downside was the price...a little high. They have a service/trip fee as well. I think the service trip fee should apply only if you decide not to have them perform the work. Upside. Good job done by a local contractor. First time using Angie's List (a 10% discount on the biil) & Tom Moffet Plumbing. Will use both of them again..

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$172

May B.
07/2010
5.0
home inspection, plumbing
  + 0 more
Excellent
Description of Work: My H.O.Association stated the water that leaked into my townhouse was a slab leak and it was my responsiblity to get said leak fixed. The Association also stated that I would need to contact a plumber to find out exactly where it was leaking. I Contacted Tom Moffett Plumbing to checked for a slab leak; wherein they stated that more than likely it was not a slab leak , however the Association would require proof, therein I authorized him to run the test. Needless to say there was no slab leak and Tom Moffett provided me with a detailed invoice to forward to my H.O. Association, wherein they took the responsibilty to locate and fix the leak at no cost to me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Julie L.
06/2010
5.0
plumbing
  + -1 more
They did the work well.
Description of Work: I had some collapsed pipes under my kitchen. They had to drill through the slab and repair the pipes and then relay the slab.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Phyllis C.
04/2009
5.0
plumbing
  + -1 more
It went very well.
Description of Work: Our toilet tank wasn't filling up after flushing. We tried to fix it ourselves after paying $76 to Geroge Brazil for coming out and giving us a quote of $276 to fix the problem. James and another man came exactly on time, explained the problem and used our purchase part to fix it within 30min.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

melanie B.
08/2008
5.0
plumbing
  + -1 more
Very well.
Description of Work: We had various plumbing issues to be taken care of at the time; leaking faucets, fixtures to be repaired, outside faucets to be replaced..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

SUSAN G.
08/2005
5.0
drain cleaning
  + -1 more
THE PLUMBERS GAVE ME A TWO HOUR WINDOW AS TO WHEN THEY WOULD ARRIVE, THEN CONTACTED ME BY PHONE TO GIVE ME A MORE ACCURATE TIME OF ARRIVAL. I VERY MUCH APPRECIATED THIS AS IT IS HARD TO WAIT. THEY WERE VERY NEAT AND DID THE JOB QUICKLY. VERY POLITE, ASKED IF I HAD ANY ?S OR CONCERNS BEFORE THEY LEFT. OVERALL A GOOD EXPERIENCE.
Description of Work: CUT OUT LEAKING PIECE OF COPPER PIPING IN WALL AND REPLACED IT WITH 1/2 INCH PIPE AND TWO COUPLINGS.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

1863 N Neville St, Orange, CA 92865

https://www.moffettplumbing.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Natural Gas Lines,
Water Filtration and Softening,
Home inspection,
Drain Pipe Installation,
Septic Systems,
Excavating,
Wells and Pumps,
Water & Smoke Damage

FAQ

Tom Moffett Plumbing is currently rated 4.4 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Tom Moffett Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Tom Moffett Plumbing does not offer free project estimates.
Yes, Tom Moffett Plumbing offers eco-friendly accreditations.
No, Tom Moffett Plumbing does not offer a senior discount.
Yes, Tom Moffett Plumbing offers emergency services.
Yes, Tom Moffett Plumbing offers warranties.
Tom Moffett Plumbing offers the following services: Plumbing, Water Heater Repair & Service, Trenchless Sewer Pipe Repair, Slab Leak Detection & Repair, Toilets & Fixtures Repair & Installation, Garbage Disposals, Drain Cleaning Services, Hydrojetting, Green Screened Plumbing, Water Filtration, Tankless Water Heaters, Camera Inspection

Contact information

1863 N Neville St, Orange, CA 92865

https://www.moffettplumbing.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day