Lucky Sully Chimney and Duct Cleaning

I went with them because of the Angie’s List ratings and all the reviews about them. They were great and top of it all. I would absolutely use them again in the future.

Showed up on time and did a wonderful job on the fireplace and sealed a crack we had in the back of the fireplace. Cleaned up any messes and left it clean. Job well done.

I ended up contacting Lucky Sully after a poor experience with another chimney repair company. Lucky Sully looked at the other companies bid then came out and inspected the same chimney and provided a detailed bid at about 1/2 the cost of the first company. They were professional, friendly, on time, easy to get a hold of, very friendly and a pleasure to work with. It's vey rare to find all that and a great price! Thank you for the great work and the awesome price

appt set fast, on time and service was great without me being there. Also was Brian sent me before and after pictures. The job was clean and quick. Brian is very good with follow up questions and i would recommend his service!!

Provider contacted regarding need for inspection, repair and cleaning of chimney following swarm of bees entering home via the chimney. Appointment scheduled for the following day at "4 PM". I took off work early to meet with provider. At 4:30 PM I called and had to leave a message on the company voice mail. At 5:25 PM received call from provider who stated he "thought" the appointment was for "4-5 PM". I replied it was clearly scheduled for 4 PM. We then re-scheduled the appointment for Wednesday at 4 PM. Later that evening, I received another call from provider stating he could NOT come as scheduled, and needed to arrange another day and time. At that point I declined further appointments.

Dan returned my request and calls promptly and was not condescending like a lot of contractors out there. We set up the project for a couple of days after speaking with him. Brian showed up right on time. Was very professional throughout the entire project. I have had such bad experiences in the past with various contractors who did not care and did shoddy work. I am extremely pleased with the work that I had done. Since this is a wood burning fireplace the two sides that were not damaged were pretty dirty from use. For $40 more (included above) he painted the entire inside. I have to say it looks really nice. By the time I buy the paint and do it myself this was so worth having done right then and there. I would highly recommend using them. Brian also gave me an estimate on cleaning the ducts in my home and installing a gas log set in my newly repaired fireplace. I am planning to have that done within the next 3-4 weeks. Thank you for the great job!

They were very honest. They were on time and they came out fast.

I think it was a very positive experience...I have included details above.

fabulous, professional, on time, even worked without a complaint on Saturday!

It went fine. We had additional charges, because we had them do something else to our chimney. It was our first time using them.

Brian arrived right on time and with such a great attitude that I knew we would like him. He is such a nice and patient guy and explains things well. He did a complete inspection and let me know what things he recommended to be fixed. He doesn't mess around once he gets down to work and he went through all of the areas we talked about and fixed them all, one by one. Lucky Sully's prices are very reasonable and on top of that, Brian's work was excellent. We will definitely be calling them again when we need any future work done to our fireplace or chimney!

I have a 2-story house in Brea with a very tall one-piece concrete chimney. After the March 28 earthquake, the flashing on both sides had been bent away from the chimney leaving open space between the chimney and the attic. The chimney was still solid and in the right place, but I needed the flashing fixed. The owner Dan came out on a Sunday afternoon and inspected the chimney. He decided how his team could repair and reattach the flashing, and five of my neighbors with the same problem joined with me in hiring Lucky Sully. Two teams showed up this morning and ultimately they repaired five of the houses and have appointments to do two other houses around the corner tomorrow. Unfortunately, they decided one of my neighbor's chimneys was too unstable for this repair, and decided they couldn't do it. So, they aren't just out for the money. Overall. the repair was done well and it looks good. They had to add some flashing and used concrete screws to attach it to the chimney. They painted all the new metal to match the chimney. Brian was the project leader, and he was very good to work with. He also cleaned the inside of my fireplace and chimney, and inspected it from below and on top of the roof. Assuming i don't get hit with another big quake, I am confident this repair will last.

Called Dan to make an appointment and Brian was out the following week. We asked for a wknd appt so my husband can be present and Brian was right on time for our 9 a.m. appt, arriving even a few minutes early. Not only was Brian punctual, he was also professional throughout the entire process, including taking off his shoes at our request because our 3 yo is currently sick. I had 101 questions for Brian and he answered all of them with patience and details, not once did he seem annoyed or squirmy in his answers (as some contractors unfortunately do). He laid down tarps/cloth to protect our wood floors and showed us before & after photos of the repairs and cap installation, something seldom done if at all by contractors. He was in and out within 2 hrs and he did such a good job in not making a mess/cleaning that you can't even tell he had been here. Their prices are also very reasonable, compared to prices we've seen on reviews of other chimney contractors; Brian even applied the $10 off for Angie's list members when we inquired about it without any fuss. Finally, we need a fireplace door and Brian patiently walked us through how to order one online. Needless to say, we'll definitely be calling them back to install and for all our chimney/fireplace repairs in the future.

He was very professional and did not push us to do anything, but the pictures were enough to convince us. Afterwards he showed us what the repair looked like. We were highly pleased with the way he conducted himself and his work. Would highly recommend.

The inspection went well. I was told that my mortar was breaking down and would have to get a sleeve put in. He didn't recommend my use of the fireplace. He told me the owner would contact me with a quote on this. I waited a couple weeks but no call. I called them and spoke to owner who told me he was sorry but things were so busy and he had not had a chance to call. He told me he was on his way home and that he would call me the next day with the quote. He never called. I called him a week later and left msg. He called me the next day and told me he was swamped and if I still wanted the quote. After all this he still didn't have the quote so I gave up. I am interested in using my fireplace safely but I obviously won't be using him. Didn't feel my $130 was well spent.

Also sealed hole around gas valve to prevent fire backdraft into surrounding walls. Apparently, problems with fires in our type of chimneys.

Showed up promptly, kept everything incredibly clean, performed the service quickly, cleaned up. Very professional and a pleasure to have in my home

Brian was great to work with. He answered all our questions and explained everything to us. We have two fireplaces with a shared chimney in our 55 year old house - one fireplace has not been used much and Brian informed us that it didn't need to be swept. He swept the other one and inspected everything. Using pictures, he showed us that the crown of the chimney needed to be repaired as well as part of the firebox in one fireplace, which he did for us. We thought the experience was a positive one. Thanks Brian.

They did a good job and I would happily do business with them again.

Brian arrived on time, cleaned the chimney and then climbed on the roof to check the chimney stack. He took a picture and let me know that the chimney needed some repairs and let me know how much to fix it. He was back on Monday to repair the chimney, sent me more pictures and completed the job. Lucky Sully is very professional, courteous, and I will recommend them to my friends and family. Great job, guys!

It was reasonable and very clean work. He arrived on time and he was efficient. And he covered surrounding floors to prevent soot. We would definitely recommend him.

They were prompt and very professional. I will be on a regular maintenance with them from here on out. Thank you Lucky Sully!

They showed me that a bunch of the items on the inspection really were not necessary and that the chimney just needed some key components fixed / added and a good cleaning. They are a great and honest company.

Very professional and high tech...used drone to inspect chimney cap....video of flight was amazing. Left the house cleaner than when cleaning began.

Arrived as scheduled, clean, quick, even installed a much needed chimney cap. Would definitely use them again!