Lucky Sully Chimney and Duct Cleaning

Chimney Sweep, Chimney Repair, Chimney Caps,

About us

TheOur family owned company stresses customer satisfaction. Michel Sullivan is a certified chimney sweep through the National Chimney Sweep Guild,(www.ncsg.org/) and Dan Sjostrom is certified thhrough the National Fireplace Institute (http://nficertified.org/pages_consumers/consumers-1.html) These keep us up to date on industry standards for all woodburning and gas fireplaces. We also carry above industry standards of insurance, bonds, and workmans's compensation. This means if we fall off your roof, we are liable and not you.

Business highlights

21 years of trusted experience
Women Owned & Operated
Veteran Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered

Services we offer

Chimney sweeping, inspection, troubleshooting, diagnostics, dryer vent , damper replacement, waterproofing, leak resolution, doors, chimney relines and crack repairs, most other repairs & restoration.

Services we don't offer

We do not do masonry work if not chimney or fireplace related. We do no install new chimneys and fireplace.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check

Our Recent Projects


Photos of past projects

Reviews

4.9335 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
4%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 301-335 of 335 reviews

Patty E.
01/2015
5.0
chimney repair, chimney sweep
  + 0 more
unknown
Description of Work: cleaned chimney, installed new gas line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

james M.
01/2015
5.0
chimney repair, chimney sweep
  + 0 more
unknown
Description of Work: On the day my chimney was to be inspected and swept Mr. Sully telephoned earlier than expected to inform me he had completed the appointment before mine and would it be OK to begin sooner. He explained his procedure and began. The surrounding floor and walls were covered with a large drop-cloth. He inspected the entrance to the chimney flue and serviced the damper to insure it sealed the opening properly when the fireplace was not being used. He swept the flue beginning at ground level and again from the roof down. He inspected the flue for cracks assuring me there would be no future problems with combustion gases, which I understand contains carbon monoxide, from leaking into the house. I would engage Mr. Sully's company again and can recommend his services. He answered all the questions I asked. He is very knowledgeable, professional, and pleasantly good-natured. It's my opinion he charged a reasonable fee for his services. He left my front room clean and free from soot. But more importantly, he provided peace-of-mind regarding the safety of my tenants when they are enjoying the fireplace.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Henry L.
12/2014
5.0
chimney sweep, dryer vent cleaning
  + 0 more
unknown
Description of Work: Chimney and fireplace inspection went smoothly. He was on time and professional. Will use again if we need our fireplace or chimney serviced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Ann J.
12/2014
5.0
chimney sweep, dryer vent cleaning
  + 0 more
unknown
Description of Work: The first time I used the company my chimney was cleaned. I called them again to put a copper cap on the chimney so that if it rained,the rain would not fall into the fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jane S.
12/2014
5.0
chimney sweep, dryer vent cleaning
  + 0 more
unknown
Description of Work: Brian cleaned our chimney, made minor repairs outside for some cracked bricks, added a heat shield protector and one other item (which I don't recall right now). He called to let us know he was running slightly behind and arrived shortly after that. I will definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$427

Markham C.
12/2014
5.0
chimney sweep, dryer vent cleaning
  + 0 more
unknown
Description of Work: Cleaned fireplace and chimney. Maintained a clean area throughout. Did a thorough job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Janet D.
12/2014
5.0
chimney sweep, dryer vent cleaning
  + 0 more
unknown
Description of Work: We purchased a 9 year old bank owned home and had no idea how the four fireplaces had been maintained. Before we began to use them, I wanted them inspected and had one gas log to be installed. I called Lucky Sully on a Friday and they came Monday morning at 9 am. The provider was prompt and courteous. He was able to inspect the fireplaces and found no defects. He also installed the gas log. I felt the cost of service was reasonable and I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

angela R.
12/2014
5.0
chimney sweep, dryer vent cleaning
  + 0 more
.
Description of Work: did an excellent job at rebuilding the cap the brick work an masonary. put the gate on the back and installed the spark arrester . Next will be the fireplace insurt... | |Thank you | |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$875

WG D.
12/2014
4.0
chimney sweep, dryer vent cleaning
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$650

Joan W.
11/2014
5.0
chimney repair, chimney sweep
  + 0 more
See above
Description of Work: Checked chimney, sealed chimney and found a bad pipe in attic and took a picture of it, sent me the picture. This was a very nice extra he did for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jillian W.
06/2014
5.0
chimney sweep
  + -1 more
unknown
Description of Work: They came and cleaned my chimney. Super nice, professional, knowledgeable and helpful. The guy even saved a spider. I would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Sally N.
06/2014
4.0
chimney sweep
  + -1 more
unknown
Description of Work: Sully was very professional. He explained some issues I had with my chimney but didn't try to sell me any further service to fix them. The only problem I had was the cleaning didn't totally eliminate the creosote smell which I was hoping for.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Response from Lucky Sully Chimney and Duct Cleaning
Our apologies. Creosote is an oil that permeates the bricks as they are porous. And as an oil it has a certain volatility, that cannot be helped. It is this volatility that allows the release of molecules. The oil permeates the bricks, and as cool air passes down the chimney it brings the released molecules, the smell, with it into the house. One will get a downdraft down the chimney, whenever the outside temperature is lower than the inside the house temperature. Hot air rises, and escapes the house pulling cold fresh smelly air down the chimney. This smell seems to be stronger when the paper wrapped logs are used, and less the hotter,cleaner fires that one burns. Hot clean fires are built by only using the driest of woods, most cured. Uncured woods create the most creosote and smell.

Lee J.
05/2014
5.0
chimney sweep
  + -1 more
unknown
Description of Work: We had an appointment, but nobody showed up. When I called, the owner was very apologetic. He lowered the price of the service as compensation. All else was excellent. Very knowledgeable and fair prices. We have recommended this company to friends.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$650

Sarah T.
03/2014
5.0
chimney sweep
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Jia L.
03/2014
5.0
chimney sweep
  + -1 more
It went well.
Description of Work: Chimney sweep and inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Barbara K.
03/2014
1.0
chimney sweep
  + -1 more
.
Description of Work: Have not been contacted.

Rating CategoryRating out of 5
responsiveness
1.0


Sarah M.
02/2014
5.0
chimney sweep
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Feliza D.
11/2013
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Brian cleaned the chimney and was very neat about it. I asked about cleaning the duct coming from my dryer, he looked at it, said it was clear, no charge. At my request, he reconnected the fireplace gas line which we capped off years ago. Since I'm not going up on the roof, I can only hope he did a good job. The charge was exactly what was quoted over the phone and no pressure to spend more money, I appreciated that.
Rating CategoryRating out of 5
Yes, I recommend this pro

Darlene G.
10/2013
5.0
chimney sweep, fireplaces
  + 0 more
He was really good.
Description of Work: He swept and inspected the chimney and went above and beyond by cleaning out the firebox and re-organizing the logs so it looks much better.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

kris T.
07/2013
5.0
chimney sweep
  + -1 more
I was happy with their services.
Description of Work: They inspected and cleaned the chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Hazel J.
03/2013
5.0
chimney sweep
  + -1 more
Cleaned and sealed chimney
Description of Work: Cleaned and sealed chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Amy G.
03/2013
5.0
chimney sweep
  + -1 more
great
Description of Work: swept chimney

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Thomas R.
02/2013
5.0
chimney sweep
  + -1 more
Very professional yet friendly
Description of Work: Chimney sweep + spark arrester

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniel D.
02/2013
5.0
chimney sweep
  + -1 more
Great!
Description of Work: Chimney sweep
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

Irene S.
12/2012
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Brian came today for the chimney inspection and cleaning - he was on time, courteous and did a great job. He took care of protecting the area around the fireplace so nothing was damaged by the dirt being removed. A very good experience; I will definitively be using this company again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Lucky Sully Chimney and Duct Cleaning
We appreciate your business.

Contact information

1025 N Tustin St # 211, Orange, CA 92867

www.luckysully.com

Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
844820 California State Contractors License Board
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Chimney Repair,
Chimney Caps,
Fireplaces,
Dryer Vent Cleaning,
Gas Logs,
Natural Gas Lines

FAQ

Lucky Sully Chimney and Duct Cleaning is currently rated 4.9 overall out of 5.

Sunday: 9:00 AM - 5:00 PM

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 5:00 PM

Lucky Sully Chimney and Duct Cleaning accepts the following forms of payment: Check
Yes, Lucky Sully Chimney and Duct Cleaning offers free project estimates.
No, Lucky Sully Chimney and Duct Cleaning does not offer eco-friendly accreditations.
No, Lucky Sully Chimney and Duct Cleaning does not offer a senior discount.
Yes, Lucky Sully Chimney and Duct Cleaning offers emergency services.
Yes, Lucky Sully Chimney and Duct Cleaning offers warranties.
Lucky Sully Chimney and Duct Cleaning offers the following services: Chimney sweeping, inspection, troubleshooting, diagnostics, dryer vent , damper replacement, waterproofing, leak resolution, doors, chimney relines and crack repairs, most other repairs & restoration.
We do not do masonry work if not chimney or fireplace related. We do no install new chimneys and fireplace.

Contact information

1025 N Tustin St # 211, Orange, CA 92867

www.luckysully.com

Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 5:00 PM