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Excel Carpet Cleaning

Carpet Cleaning, Floor Cleaning and Waxing, Upholstery Cleaning,

About us

Excel Carpet Cleaning has been in business for 28 years and has over 58 years of combined experience. 8 year consecutive Super Service Award Winner. Residential & Commercial carpet and & upholstery cleaning, Stone cleaning & polishing. We look forward to be at your service!! Sincerely Yours - Enrique

Business highlights

37 years of trusted experience
Emergency Services Offered

Services we offer

Owner operator for over 25 years! Residential & commercial carpet & upholstery cleaning, spot & stain removal, pet odor treatment, scotchguard, carpet installation, sanitizing, auto interior & carpet repairs & dye, drapery & oriental/area rug cleaning, water flood damage STONE,TILE & GROUT CLEANING & RESTORATION (marble,granite,travertine,limestone,flagstone,slate,terrazzo,concrete) (polishing,honing,resurfacing,sealing,lippage removal,pressure washing,crack hole repair)

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.8209 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
4%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 209 reviews

Vincent S.
10/2015
5.0
carpet cleaners, ceramic tile, flooring contractor, floor cleaning
  + 2 more
They did an excellent job. My tile floor was very soiled and the grout was dark. The two guys were cleaning for about 4 hours and it was spotless. I would not expect them to clean that floor again but plan to have them do my carpet about once a year, which they had also done earlier this year.
Description of Work: I had them clean my tile floor, about 1200 sq. ft

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from Excel Carpet Cleaning
Dear Member Thank you for your generous and kind words. Sincerely yours Enrique

Kimberly K.
10/2015
5.0
carpet installation, flooring contractor, carpet cleaners, floor cleaning
  + 2 more
This company does amazing work. We had some tough stains (Coffee, Juice, Soda,) that I thought wouldn't come out when they did the cleaning but he got them out.. He did a beautiful job. Cleaned up after himself Will be using him again in 6 months to have my carpets cleaned again. Just a FYI.. He doesn't not take credit card..Will need to pay cash or check.
Description of Work: Carpet Cleaning in living room, dining room, and bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Excel Carpet Cleaning
Dear Member Thank you for your interest in our company,rest assure that our motivation to keep improving our service will always be our main priority. Sincerely yours Enrique

Nate M.
10/2015
5.0
flooring contractor, carpet cleaners, floor cleaning, handyman service
  + 2 more
From the first call to Enrique, the whole experience was fantastic. We needed all of the carpets in a 2 story 2800 sq. foot home cleaned prior to selling the home. The home has very light colored carpet that had terrible stains in several areas. Enrique quoted me a price over the phone of $550 that I felt was very fair, especially knowing the stains they would be dealing with. Everyone was shocked on how well the carpets came out. No stains and no pet odor. The real estate agent emailed me saying how she couldn't believe that was the same carpet and there was no pet odor. Another cool thing is they offer handyman services which will come in handy. Thank you Enrique for a fantastic job and I look forward to telling everyone about you.
Description of Work: Cleaned all carpets in a two story 2800 sq. foot home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from Excel Carpet Cleaning
Dear Member Thank you for your interest in our company. I am glad that your associates were happy with our service. keep us in mind for your next challenge. Sincerely yours Enrique

Cynthia B.
09/2015
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
Everything from first call to finish went very well and have recommended Excel to someone already.
Description of Work: Cleaned all carpets and tile floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Excel Carpet Cleaning
Dear Member Thank you for your interest in Excel Carpet Cleaning, your kind Comments represent a lot to us, this only give us the motivation to keep improving our service, thank you for the opportunity to served you. Sincerely yours Enrique

Karen C.
09/2015
5.0
carpet cleaners, floor cleaning
  + 0 more
I would highly recommend Excel Carpet Cleaners for your carpet cleaning needs. They did an excellent job in a timely amount of time. They were friendly, took pride in their work and were very careful not to hit any large pieces of furniture that we didn't move. Also, I know it has only been a few months since the carpet was cleaned but it seems to stay cleaner longer. I will definitely use them again.
Description of Work: Cleaned all carpeting (upstairs & downstairs).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Excel Carpet Cleaning
Dear Member Thank you very much for your comments, We promise to continue improving our service. Sincerely yours Enrique

PASQUALE P. C.
08/2015
5.0
carpet cleaners, floor cleaning
  + 0 more
WE HAVE WHITE CARPETS, REMOVED THE DARK BORDER, CARPETS LOOK GREAT.
Description of Work: CLEANED ALL OF THE CARPETS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Excel Carpet Cleaning
Dear Member Thank you for your generous comments,be of no surprise that we will continue our efforts in looking for ways to improve our services. sincerely yours Enrique.

Jennifer M.
08/2015
5.0
flooring contractor, carpet cleaners, floor cleaning, oriental rug cleaning, upholstery cleaning
  + 3 more
I can't really comment on the price, as I didn't get very many quotes. ?It seemed steep to me at first, but I ended up going ahead with it anyway. ?I have paid less in the past, but I think Excel did a much better, more thorough job. ?My previous carpet cleaner was probably here half the amount of time. ? Excel was meticulous...they even put tin foil under all of the legs of my wood furniture to protect it, and risers on my (three) gliding rocking chairs and clothes hamper in the hall. The man who came was very kind and professional (forget his name, but he is a trusted employee of the owner who was out of town on vacation at the time). He appeared to work very hard and I don't think my carpets have looked better since they were first put in. ?Even the bottom two steps of the staircase that were so dirty now look amazing - I can't detect the slightest discoloration - they are cleaner than the last time I had them cleaned with the previous company. ?I figured they would always be a little dirty looking, but Excel made it look brand new! The sofa looked amazing, too. I think it took about 7 hours to do the whole job. ? I will definitely be going with this company again in the future.
Description of Work: Cleaning of sectional sofa, two wool area rugs, carpet on top floor and large staircase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from Excel Carpet Cleaning
Dear Member Thank you very much for your kind comments, rest assure that we will continue our efforts in finding ways to improve our service. Sincerely yours Enrique.

Marilyn G.
08/2015
5.0
carpet cleaners, floor cleaning
  + 0 more
Absolutely great! Scheduled for 8 and showed up ready to go at 7:45. Took all the pet stains out of my carpet. No complaints whatsoever.
Description of Work: Carpet cleaning in living room, dining room, stairs and two bedrooms.

Rating CategoryRating out of 5
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$255

Response from Excel Carpet Cleaning
Dear Member Thank you for your kind words of encouragement,rest assure we will continue improving our services. Sincerely yours Enrique

Linda H.
08/2015
5.0
carpet cleaners, floor cleaning
  + 0 more
It worked out good. The young man that did the cleaning was very good and very nice. He did a good job. It was a good price for what they did.
Description of Work: I had my carpet cleaned by them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Excel Carpet Cleaning
Dear Member We appreciate your comments very much; Our commitment to quality service is and will always be our priority, thank you very much. Sincerely yours Enrique

Irma A.
07/2015
5.0
flooring contractor, carpet cleaners, floor cleaning
  + 1 more
Enrique and his assistant arrived on time and efficiently assessed the work to be done. He? let me know before work started that the stairs were going to be an extra charge. I accepted and work was started. They protected corners, and took care not to damage anything. They worked on my carpet and afterwards they left my carpet like new. Many stains that I thought were set in were cleaned? beautifully. The carpet dried quickly, looked new,? and felt soft. I was very pleased with the results and their professionalism. I would definitely call them again.
Description of Work: Cleaned large master bedroom, hall, loft, and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Thomas L.
07/2015
5.0
carpet installation, flooring contractor, carpet cleaners, floor cleaning
  + 2 more
This is the second time using Excel and they are always on time and do a great job!
Description of Work: Cleaned all my wall to wall carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from Excel Carpet Cleaning
Dear Member Thank you very much for your kind words. Sincerely yours Enrique.

Holly L.
07/2015
5.0
carpet cleaners, floor cleaning
  + 0 more
They did a real good job after they arrived the rooms look real clean and even feels real refreshing. I would probably call them again in the future.
Description of Work: Cleaned a couple of bedrooms and including the living room and hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Response from Excel Carpet Cleaning
Dear Member Thank you for the opportunity in providing service for you. Sincerely yours Enrique.

JAMES G.
06/2015
5.0
carpet cleaners, floor cleaning
  + 0 more
-- This is the second time I have used Enrique, who owns Excel, to clean carpet. I switched to Enrique because my previous experiences with the corporate-sized COIT Carpet Cleaners had been unsatisfactory to me and my wife. In contrast to COIT, I am completely satisfied with Enrique's/EXCEL work in all aspects. He utilizes a higher-end brushing unit on carpeting that is more effective in removing deep dirt and stains which most cleaners in this industry do NOT utilize. His truck-mounted equipment also does a better job of rinsing and sucking any excess liquid out of the carpet which is better for the life of the carpet/padding, does not leave a soapy smell in the carpet and allows it to dry more quickly. His cleaned carpets are pretty much completely dry in less than 24 hours and 'walkable' with clean shoes within a hour or two. From my first cleaning by Enrique about 18 mos ago, I found that my carpet stayed cleaner longer than when my wife was using COIT coupons. With our old provider, COIT, we also had 3-10" splotches (dirty spots) that would appear within a month or so which I presume was due to their sloppy workmanship; i.e., the worker left behind soap residues which then, over time, absorbed dirt more quickly than other parts of the carpet. With Enrique @ EXCEL we have had NO such recurrence of this problem that was consistently a problem with COIT. -- In my two experiences with Enrique's carpet cleaning services I have found him to be extremely knowledgeable at what he does, he gives his expert & honest assessment about my carpet without any up-selling pressure, the quality of his cleaning process is remarkable for this industry, and he is easy to work with. I highly recommend his work.
Description of Work: Cleaned wall-to-wall carpeting in 4 rooms (Family, Living, Bedrooms x2), hallways and bathroom of 1300 sqft residence (~ 900 sqft is carpeted).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Response from Excel Carpet Cleaning
Dear Member Thank you for taking the time to give us a very nice review. Rest assure that we will always try to give our best effort possible to deserve your comments. Thank you again sincerely yours Enrique

Jennifer B.
05/2015
5.0
carpet installation, carpet cleaners, floor cleaning, oriental rug cleaning
  + 2 more
Our experience with Excel Carpet Cleaning was the best! Enrique promptly returned our call the first time we left a message. Once the appointment was made, Erwin arrived at 8:00a.m. as scheduled. Erwin did a wonderful job and the carpeting looks great. This company truly understands customer service! They are not only courteous, they do what they say. We will definitely put in a good word on our local neighborhood message board, for those needing their service. Thank you!
Description of Work: Cleaned 3 bedrooms, hallway, staircase and an (8 x 10' shag area rug which is additional)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Excel Carpet Cleaning
Dear Member Thank you for the kind words,rest assure we will continue striving for the best service available. sincerely yours Enrique

Rebecca I.
04/2015
5.0
carpet cleaners, flooring contractor
  + 0 more
The two workers showed up on time and did job as promised. I wasn't sure a few spots could be brought back, but they did do a good job of cleaning our beige carpets. Would use them again.
Description of Work: They cleaned the carpet in most used areas of house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Excel Carpet Cleaning
Dear Member Thank you for the opportunity in providing carpet cleaning service to your home . Rest assure that we will always strive to provide the best service available. Thank you again Sincerely Enrique.

Sharon S.
04/2015
5.0
carpet cleaners, flooring contractor
  + 0 more
This is the third time I've used this company and each time they have done an excellent job. They are professional and take care not to pull their hose around corners or doorways by putting up shields along the floor. They have always been on time or will call if running a bit late. Will use again.
Description of Work: Cleaned carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Excel Carpet Cleaning
Dear member Thank you very much for the kind words expressed in your comments,We will continue to strive for the best quality service possible. Sincerely yours Enrique

Joanie S.
02/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
The gentleman who cleaned my carpet was nothing short of a magician. I did not think that the carpet can be saved. I was contemplating whether to replace it. He came in and everyone says that the carpet looks brand new. I didn't even think it could be saved. I was waiting in the garage when the work was happening and when he called me in, the carpet looked brand new which was filthy earlier. I would not let anybody other than him to clean my carpets. They did a beautiful job. I scheduled them when I was free and they are were very accommodating. I called them on a Sunday. He also did my oriental carpet for which I had to pay extra and it also looks brand new. The carpet was purchased around 10 years back and it was not cleaned since then. He did it and it looked brand new. He saved it. He is definitely worth more than money I paid.
Description of Work: He did my whole house. It was 5 carpets and also he did my oriental carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$580

Response from Excel Carpet Cleaning
Dear Member Thank you very much for your kind words,I guess having the right equipment and the right attitude and best of all liking what you do makes a big difference. thanks again sincerely yours Enrique

Anita K.
02/2015
5.0
carpet cleaners
  + -1 more
Very nice, professional. Did a great job. In and out quickly.
Description of Work: Cleaned 2 bedrooms and stairs carpt

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from Excel Carpet Cleaning
Dear Member Thank you very much for the kind words and promise that We will continue to pursue the best quality possible. Sincerely yours Enrique

Schelle L.
02/2015
5.0
carpet cleaners
  + -1 more
Arrived on time, polite and professional.
Description of Work: Cleaned carpets in two rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Excel Carpet Cleaning
Dear member Thank you for the nice comments. Sincerely yours Enrique

AMY K.
01/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
They did an amazing job. Enrique and team really took the time to work on the stains. If one type of cleaner wouldn't work, he'd try another, and another, until the stain was out. The carpet looks brand new now. They are very meticulous about getting every spot and stain. He also spent quite a bit of extra time on the area that had the pet accidents. My house looks and smells wonderful now!
Description of Work: Enrique and one other employee cleaned my main living area, my hallway, and two carpet runners. One area in particular had spots and odor from pet accidents.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Excel Carpet Cleaning
Dear Member Dear [Removed member's name] thank you for allowing us the opportunity in providing carpet cleaning service for your home, We are glad you like the results and promise that we will continue doing the same quality service; again thank you for your kind words about our service . sincerely yours Enrique.

JANE S.
10/2014
5.0
carpet cleaners
  + -1 more
Started within 5 minutes of arrival. He assessed the square footage and found it to be as we described on the phone. We agreed to the cost as we had discussed on the phone. All was in agreement before we started. After 2 hours of work in the mobile home, he came to me, explained he was done and explained that the carpet was exceptionally dirty and had some special problems (he guessed what they were and he was correct in his assessment). He said that might cause some problems down the road, but he did all he could to make it like new. And after it dried a bit, it was like new. Cushy and clean. Stains that had been present for years were gone. A bulge developed probably from the stretching, but it later settled back into place. We were very happy with the results. My mom, who did not think the carpet needed cleaning, was so glad we did this for her.
Description of Work: Cleaned every single square inch of a carpet that was at least 15-years-old and had never been cleaned before.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Response from Excel Carpet Cleaning
Dear member Thank you for your kind words. Sincerely yours Enrique.

Haley S.
09/2014
5.0
carpet cleaners
  + -1 more
He was on time, polite, and extremely thorough. Carpets with spots and pet damage were re-freshed and the pet damage became undetectable. I would definitely use this service again.
Description of Work: Cleaned living room, stairs, and hallway carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Excel Carpet Cleaning
Dear Member Thank you for the support,rest assured that our service will always be our main priority. sincerely yours Enrique.

Sally B.
08/2014
4.0
carpet cleaners
  + -1 more
The Extra charges were too high, I requested a refund.
Description of Work: Came out to do work, and give me price for extra area.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from Excel Carpet Cleaning
Dear Member I 'm very sorry for you not been able to read ,what the Angie's list offering was all about , under the offering,there is restrictions on size your master bedroom was very large and I may add very heavy soiled and that by itself would have taken the tree areas you paid for not to mention the very large area rugs and runners you wanted clean. Area rugs are price different according to size,type of fiber, thickness,how heavily soiled. Again I'm sorry for the misunderstanding, sincerely yours Enrique.

Donna G.
08/2014
5.0
carpet cleaners, floor cleaning
  + 0 more
Exceptional work! Will use again
Description of Work: Carpet and stone floors cleaned

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Excel Carpet Cleaning
Dear member thank you very much for allowing us to participate in cleaning and polishing of your stone floors (travertine) as well as your carpets. we will always strive to provide the best service available sincerely yours Enrique

Marlene H. B.
08/2014
3.0
carpet cleaners
  + -1 more
We hired him two months ago, he came and showed up, he did the work and he tried to charge $100 more. He was very upset and stormed out.
Description of Work: I hired him for carpet cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$100

Response from Excel Carpet Cleaning
Dear member several expensive area rugs that needed a very good cleaning, justified at least the additional $ 100.00 that we were asking for, as far as being upset nobody likes to be misinform .

Contact information

PO Box 2348, Orange, CA 92859

http://www.excelcarpetcleaning.com

Licensing

Bonded

Insured

No License Required for Trade

Trade License Number
IICRC # 101634
Trade License Authority
I - 74895 - L
Trade License Expiration
06/01/2016

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Oriental Rug Cleaning,
Flooring Sales and Installation,
Carpet Sales and Installation,
Handyman Services,
Ceramic Tile,
Interior Painting,
Finished Carpentry and Woodworking,
Plumbing,
Exterior Painting

FAQ

Excel Carpet Cleaning is currently rated 4.8 overall out of 5.
Excel Carpet Cleaning accepts the following forms of payment: Check,MasterCard,PayPal,Visa
Yes, Excel Carpet Cleaning offers free project estimates.
Yes, Excel Carpet Cleaning offers eco-friendly accreditations.
No, Excel Carpet Cleaning does not offer a senior discount.
Yes, Excel Carpet Cleaning offers emergency services.
Yes, Excel Carpet Cleaning offers warranties.
Excel Carpet Cleaning offers the following services: Owner operator for over 25 years! Residential & commercial carpet & upholstery cleaning, spot & stain removal, pet odor treatment, scotchguard, carpet installation, sanitizing, auto interior & carpet repairs & dye, drapery & oriental/area rug cleaning, water flood damage STONE,TILE & GROUT CLEANING & RESTORATION (marble,granite,travertine,limestone,flagstone,slate,terrazzo,concrete) (polishing,honing,resurfacing,sealing,lippage removal,pressure washing,crack hole repair)

Contact information

PO Box 2348, Orange, CA 92859

http://www.excelcarpetcleaning.com